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The purpose of this paper is to describe how systems automating the local document supply process (such as integrated library systems and ILL management systems) can be integrated with systems automating regional document requesting (interlending). This is illustrated with a case study of DocFlow, an ILL management system developed in-house at Karolinska Institutet and its integration with Libris, the national interlending system in Sweden.

The present paper describes how system integration between Libris and DocFlow was accomplished in practice. It also discusses various aspects of integration between systems offering automation of document supply.

Integration between local document supply workflows and regional document request flows may involve techniques such as import of outgoing and incoming interlending requests, synchronization of status values between systems, exchange of messages between systems and quick links to the native interfaces of external systems.

The paper brings up various aspects to consider when developing or procuring a system for the local management of ILL workflows.

The paper may provide a deeper understanding of system integration, as it applies to the document supply process.

The purpose of this paper is to describe how SAGA, a system for managing the library operations associated with document supply, was successfully developed using a very informal project model.

The project model and system architecture are described.

Initially, SAGA was tailored for the needs of the medical library at Karolinska Institutet in Sweden. Subsequently, it has been implemented at other Swedish academic libraries. The system has features for automating the workflows associated with document supply for both loans and copies externally and internally. It integrates document requests from a diversity of ordering systems under a single interface. The methodology adopted when implementing the system suggests that an incremental approach sometimes has benefits over a more formal pre‐planned approach.

The project model described may be applied to development projects at other libraries. The system architecture may be applied to other systems for managing document supply.

The SAGA approach relies on managing requests placed in different systems via a single interface rather than trying to direct customers to a single ordering system.

The purpose of this research is to provide the scientific community with some quantitative data of relevance to the evaluation of two major citation databases. In addition, various aspects of the methodology of database coverage comparisons are discussed.

Calculations of the overlaps between the journal lists of Web of Science and Scopus and some other major scientific databases are presented.

The results provide some measures of the overall title coverage as well as the amount of unique material in the sources studied.

The journal title overlap calculations are based on journal lists provided by the database producers rather than searches in the databases themselves. Any inaccuracies in the lists may be reflected in the results. Also, the lists do not provide any information about the depth and consistency of the coverage. The nature of possible error sources is discussed.

The methodology chosen allows comparatively quick comparisons between the contents of databases. This makes it suitable for analysis of trends in database coverage.