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Article
Publication date: 15 October 2019

Shan Jiang, Xi Zhang, Yihang Cheng, Dongming Xu, Patricia Ordoñez De Pablos and Xuyan Wang

Social loafing in knowledge contribution (namely, knowledge contribution loafing [KCL]) usually happens in group context, especially in the mobile collaboration tasks. KCL shows…

Abstract

Purpose

Social loafing in knowledge contribution (namely, knowledge contribution loafing [KCL]) usually happens in group context, especially in the mobile collaboration tasks. KCL shows dynamic features over time. However, most previous studies are based on static assumption, that is, KCL will not change over time. This paper aims to reveal the dynamics of KCL in mobile collaboration and analyze how network centrality influences KCL states considering the current loafing state.

Design/methodology/approach

This study is based on empirical study design. Real mobile collaboration behavioral data related to knowledge contribution were collected to investigate the dynamic relationship between network centrality and KCL. In total, 4,127 chat contents were collected through Slack (a mobile collaboration APP). The text data were first analyzed using the text analysis method and then analyzed by a machine learning method called hidden Markov model.

Findings

First, the results reveal the inner structure of KCL, showing that it has three states (low, medium and high). Second, it is found that network centrality positively influences individuals involved in medium and high loafing state, while it has a negative influence on individuals with low loafing state.

Research limitations/implications

The limitations are related to the single machine learning method and no subdivision of social network. First, this paper only uses one kind of text classification model (TF-IDF) to divide chat contents, which may not be superior to other classification models. This paper considers the eigenvector centrality, and not further divides the social network into advice network and expressive network.

Practical implications

This study helps companies infer tendency of different KCL and dynamically re-organize a mobile collaborative team for better knowledge contribution.

Originality/value

First, previous studies based on static assumptions regarding KCL as static and the relationship between loafing reducing mechanisms and team members KCL does not change over time. This study relaxes static assumptions and allows KCL to change during the process of collaboration. Second, this study allows the impact of network centrality to be different when members are in different KCL states.

Details

Journal of Knowledge Management, vol. 23 no. 9
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 9 September 2022

Xi Zhang, Yihang Cheng, Juan Liu, Hongke Zhao, Dongming Xu and Yulong Li

Prosocial lending in online crowdfunding has flourished in recent years, and it has become a new way to fundraise for philanthropy. However, there is almost a 70% user attrition…

Abstract

Purpose

Prosocial lending in online crowdfunding has flourished in recent years, and it has become a new way to fundraise for philanthropy. However, there is almost a 70% user attrition rate in crowdfunding. The purpose of this study is to understand what the lender’s lending experience and social connection influence lender retention of online prosocial lending from a self-determination perspective.

Design/methodology/approach

Drawing on self-determination theory (SDT), this research utilizes a quantifiable method for factors of the lender's lending experience and social connection. Additionally, the research constructs economic models to explore the impacts of these factors acting as the necessary conditions for basic psychological needs on lender retention, using a large-scale sample of over 380,000 lenders from Kiva.

Findings

The results indicate that, from the lender's lending experience aspect, the loan narratives with more profit language in the last lending and the failure of past participation are negatively related to lender retention. Regarding the lender's social connection aspect, their friends or small lending teams are positively related to lender retention, while whether they are invited and lending team size show negative influence. Furthermore, results indicate the moderating effects of the disclosure of lending motivation.

Originality/value

This research explores the mechanism of lender retention of online prosocial lending, providing a self-determination perspective about how previous experience influences long-term lending behavior. The study offers significant implications for the literature on online philanthropy, SDT and user retention of online platforms. At the same time, the study provides an understanding of the effects of different aspects of SDT.

Details

Internet Research, vol. 33 no. 3
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 25 September 2018

Long Zheng, Yihang Gao, Yinghui Zhong, Guolong Lu, Zhenning Liu and Luquan Ren

The purpose of this study is to elucidate the size effect (groove width, unit length and area density) of the hexagonal texture on tribological properties under lubrication.

Abstract

Purpose

The purpose of this study is to elucidate the size effect (groove width, unit length and area density) of the hexagonal texture on tribological properties under lubrication.

Design/methodology/approach

The tribological properties of nine hexagonal textures with different hexagon lengths and groove widths have been investigated under mixed lubrication to elucidate the size effect.

Findings

Overall, the friction coefficient decreases as the groove width increases within the examined range, whereas the hexagon length shows an optimal value around 3 mm. In particular, one hexagonal texture (3 × 3 mm) exhibits lower friction coefficients and less wear losses than the others. Interestingly, two hexagonal textures of similar area density (1 × 1 mm and 3 × 3 mm) yield the worst and best tribological performances, respectively, which can be explained by the simulated distribution of equivalent stress.

Originality/value

The tribological properties of nine hexagonal textures are examined under lubrication. The 3 × 3 texture exhibits lower friction coefficient and wear loss than the others. Two textures of similar area density yield the worst and best tribological performances. The results agree with the simulated distribution of equivalent stress.

Details

Industrial Lubrication and Tribology, vol. 70 no. 9
Type: Research Article
ISSN: 0036-8792

Keywords

Article
Publication date: 10 July 2023

Zongshui Wang, Wei Liu, Zhuo Sun and Hong Zhao

Building on social media and destination brand-related literature, this study aims to explore World Heritage Sites’ (WHSs) brand diffusion and formation process from long-term and…

Abstract

Purpose

Building on social media and destination brand-related literature, this study aims to explore World Heritage Sites’ (WHSs) brand diffusion and formation process from long-term and short-term perspectives, which includes brand diffusion, user-generated content (UGC), opinion leaders and brand events’ impact.

Design/methodology/approach

This study uses a mixed-method including text mining, keyword analysis and social network analysis to explore the brand formation process of four popular WHSs in Beijing, namely, the Palace Museum, Great Wall, Summer Palace and Temple of Heaven and more than 10,000,000 users’ data on Sina Weibo has been implemented to uncover the underlying social media branding mechanism.

Findings

The results show that the number of postings keeps in a stable range in most months, but, in general, there are no common rules for changing trends among the four WHSs; long-term high-frequency keywords related to history and culture account for a higher percentage; different kinds of accounts have varying impacts on information diffusion, in which media accounts lead to a bigger influence. However, more followers do not necessarily mean more interactions and most of the interaction ratio is much lower than 0.01000; brand events facilitate brand dissemination and have an impact on the creation of UGC.

Practical implications

This study is valuable for destination marketers to deeper understand brand diffusion and formation and provides valuable insights for developing effective destination marketing strategies.

Originality/value

Unlike previous studies that only concern a few parts of destination brand formation via social media (e.g. brand diffusion, brand events or opinion leaders’ impact), this study takes a more comprehensive perspective by systematically analyzing the brand formation process of WHSs on social media. By considering both long-term diffusion and short-term representative events, this study provides a more holistic understanding of the branding mechanism.

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

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