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Article
Publication date: 5 July 2021

Yi-An Chen and Chun Liang Chen

The purpose of this study is to explore how creative-cultural hotels can achieve sustainable service design through the development of a holistic conceptual framework.

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Abstract

Purpose

The purpose of this study is to explore how creative-cultural hotels can achieve sustainable service design through the development of a holistic conceptual framework.

Design/methodology/approach

The authors created this framework using a qualitative exploratory multi-case study of four creative-cultural hotels in Taiwan. The framework comprises strategic, organizational and interface levels to describe the design process and implementation of service offerings that co-create value within a multifaceted network of actors.

Findings

The findings of this study show that incorporating local arts and culture into sustainable service design can generate unique value and experiences for customers. From the perspective of sustainable development, these hotels seek to add value by using local creative and cultural resources to ensure that they have a sound commercial base from which to showcase their cultural features. As such, this study recommends that the hotel industry shift its focus to a paradigm that provides a strategic and sustainability-framed vision to create value for society while protecting local natural and cultural resources.

Originality/value

This multilevel model reframes the development of customer value constellations through a holistic understanding of user experience, eco-design practice, service encounters aligned with user touchpoints and front-line employee capabilities. To integrate the perspectives of both service providers and their customers, the proposed model embeds these stakeholders within a single model through the vehicle of local value co-creation. This holistic framework can assist in designing sustainable service within the hospitality industry to deliver better services and customer experiences. The findings provide an illustration of how the proposed multilevel sustainable-development-oriented service design framework can serve as a useful tool in guiding hotels toward corporate sustainability.

Details

Chinese Management Studies, vol. 16 no. 1
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 3 December 2024

Yi-An Chen and Na Dong

Artificial intelligence (AI) is a significant trend in digital technology that is revolutionizing the field of global business and internationalization. Based on institutional…

Abstract

Purpose

Artificial intelligence (AI) is a significant trend in digital technology that is revolutionizing the field of global business and internationalization. Based on institutional theory and resource-based view, this study examines the intricate relationship between AI capabilities and export performance, taking into account the different province market development within a country and cultural distance.

Design/methodology/approach

This study gathered data from the websites of privately owned Chinese exporters and complemented it with a survey in 2023. In conducting the survey, we employed a simple random-sampling approach to select 1,500 exporters in China, with a focus on economic development indicators, particularly GDP contribution. We received 1,000 surveys, but only 749 were valid due to missing data. The study’s comprehensive coverage of regions ensured the inclusion of potential variations and subnational disparities within the country. This study conducted ordinary least squares (OLS) regression, and standardized variables before entering into the regressions.

Findings

The results demonstrate that AI capabilities have a significant positive impact on export performance. In addition, the influence of AI capabilities on export performance varies depending on the home-country and host-country institutional environment. The relationship between AI capabilities and export performance is strengthened by larger cultural distance, while province market development within a country has a negative moderating effect on this relationship. In less developed markets, the AI capabilities can drive significantly export performance. In developed markets with more advanced institutional development, the significance of AI capabilities in reducing transaction costs diminishes due to established institutions and market structures. AI capabilities serve as an intermediary institutional mechanism that connects the institutional context of the home country with the cultural environment of the host country.

Originality/value

While the impact of AI on international business and internationalization performance is a growing area of study, further exploration of the moderating factors that influence this relationship is needed. Organizations operating in diverse global markets are profoundly shaped by institutional contexts in their operational environments. This research addresses the relatively unexplored role of institutional factors within the home country (provincial market development) and host country (cultural distance) in moderating the effects of AI capabilities on export performance. This study illuminates the intricate dynamics underlying the relationship between AI capabilities and export performance, with a specific focus on province-level market development and cultural distance. Employing institutional theory as the overarching framework, this research sheds light on how AI serves as an intermediary institutional mechanism, bridging the gaps related to cultural differences and varying market development levels. In doing so, it contributes to academia by advancing our understanding of how AI is shaping internationalization dynamics and the interaction between AI capabilities and institutional factors. Additionally, it offers insights for business managers and policymakers to make informed strategic decisions regarding AI capabilities.

Details

International Journal of Emerging Markets, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 13 March 2023

Yi-An Chen, Shiau-Ling Guo and Kuo-Feng Huang

This study aimed to explore the antecedents of small- and medium-sized enterprises (SMEs) internationalization and to compare the different resources required to enter different…

Abstract

Purpose

This study aimed to explore the antecedents of small- and medium-sized enterprises (SMEs) internationalization and to compare the different resources required to enter different geographical regions. This study adds to the discussion on internationalization from a resource-based view (RBV) and a focus on dynamic capability, especially the linkage with resources such as digital capability, domestic industrial networks and the business-to-business (B2B) model.

Design/methodology/approach

This study used secondary data collected by an SME association in 2020, using a logistic regression model to examine the hypotheses. The respondents were selected according to stratified random sampling.

Findings

Digital capability and the B2B model significantly and positively affect the likelihood of internationalization by SMEs, while domestic industrial networks were negatively correlated with this process. In addition, Taiwanese SMEs with high digital capability tend to expand to North America, Europe, Southeast Asia, Northeast Asia, Oceania and the Middle East. Smaller firms tend to develop in Southeast Asia, whereas larger firms opt to establish business in Oceania.

Research limitations/implications

A research limitation is the generalizability of the sample. Findings could be enhanced if future studies include more industries and draw comparisons among different industries or countries. Future studies could explore digital entrepreneurship from a global perspective.

Practical implications

Managers need to emphasize better the development of digital capabilities and skills for SMEs. With limited financial resources and workforce, SMEs can strengthen the competence in international markets by adopting a suitable business model. When SMEs join an association to expand SMEs foreign networks, the study suggests that SMEs carefully evaluate the characteristics of each industrial association first, given that some associations are domestic-oriented. As for public policymakers, a project grant can be used to provide digital capability training for SME employees and owners or promote building a B2B model when internationalizing.

Originality/value

The authors' findings fill the research gaps in RBVs of internationalization, especially in linking resources such as digital capability, domestic industrial networks and the B2B model. The outcomes of this research serve as a reference not only to policymakers for improving the current SME ecosystem, but also to business practitioners positioning themselves in this system.

Details

International Journal of Emerging Markets, vol. 19 no. 11
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 25 January 2013

Sifeng Liu, Yingjie Yang, Ying Cao and Naiming Xie

The purpose of this paper is to review systematically the research of grey relation analysis (GRA) models.

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Abstract

Purpose

The purpose of this paper is to review systematically the research of grey relation analysis (GRA) models.

Design/methodology/approach

Three different approaches, the springboard to build a GRA model, the angle of view in modelling, and the dimension of objects, are analysed, respectively.

Findings

The GRA models developed from the models based on relation coefficients of each point in the sequences in early days to the generalized GRA models based on integral or overall perspective. It evolved from the GRA models which measure similarity based on nearness, into the models which consider similarity and nearness, respectively. The objects of the research advanced from the analysis of relationship among curves to that among curved surfaces, and further to the analysis of relationship in three‐dimensional space and even the relationship among super surfaces in n‐dimensional space.

Originality/value

The further research on GRA models is proposed. One is about the property of GRA model. An in‐depth knowledge about the properties of GRA model will help people to understand its function, applicable area and requirements for modelling. The other one is about the extension of research object system. The object to be analysed should be extended from the common sequence of real numbers to grey numbers, vectors, matrices, and even multi‐dimensional matrices, etc.

Book part
Publication date: 21 November 2022

Ssu-Han Yu and Miaoju Jian

The authors focus on a non-Western setting that has hardly featured in debates around political authenticity, Taiwan. The authors also adopt a novel inter-generational perspective…

Abstract

The authors focus on a non-Western setting that has hardly featured in debates around political authenticity, Taiwan. The authors also adopt a novel inter-generational perspective to look at varying attitudes towards two ‘unconventional’, high-profile politicians, Ko Wen-je and Han Kuo-yu. Drawing on focus group data, the authors note the similarities and differences in the way that the different generations engage with, and assess, the two politicians with a particular focus on the extent to which their personalities, appearance, and everyday activities are perceived as authentic.

Details

Cultures of Authenticity
Type: Book
ISBN: 978-1-80117-937-9

Keywords

Article
Publication date: 22 August 2008

Huiping Xian and Carol Woodhams

This paper seeks to examine the career experiences of seven women who have developed successful careers in the Chinese information technology (IT) industry, focusing on the way…

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Abstract

Purpose

This paper seeks to examine the career experiences of seven women who have developed successful careers in the Chinese information technology (IT) industry, focusing on the way they managed their careers and the implications this has for women's career theory in China.

Design/methodology/approach

Personal narrative method is used to explore the women's cumulated experiences of career management in order to draw out their feelings and attitudes.

Findings

Findings demonstrated convergence between western career theory and the situation of these successful Chinese women in IT, especially in family/career role management. Nevertheless, the paper argues that deeply embedded values in China encourage a rejection of planning and proactivity in women's career management resulting in a lack of applicability of western theory.

Research limitations/implications

Findings are based on a small sample size. Personal narrative method is highly subjective and “contaminated” by selective recall of information due to the deterioration or concealment of certain key factors. However, this finding in itself contains interesting implications for international career research.

Practical implications

The career experiences of these women could provide role‐modelling to other women who are also pursuing careers in the IT industry in China.

Originality/value

The paper contributes to the developing discourse of women's career experiences within Chinese society. It highlights constraints and limitations of applying western models and traditional research techniques. It advocates a broad, contextualised approach that incorporates a stronger emphasis on internal and social values.

Details

Gender in Management: An International Journal, vol. 23 no. 6
Type: Research Article
ISSN: 1754-2413

Keywords

Article
Publication date: 2 October 2024

Allison Brown Ledford, Anna Hyre, Gregory Harris, Gregory Purdy and Thomas Hedberg Jr

The Fourth Industrial Revolution is a prominent area of interest in the field of manufacturing that is bringing about revolutionary changes. In this study, the authors sought to…

Abstract

Purpose

The Fourth Industrial Revolution is a prominent area of interest in the field of manufacturing that is bringing about revolutionary changes. In this study, the authors sought to determine whether professionals in academia or industry could have predicted the composition of advanced technologies associated with Industry 4.0 before Germany's Industrie 4.0 policy announcement. The purpose of this paper is to use the process for identifying technologies that can be included in industrial policy to improve national competitiveness in manufacturing.

Design/methodology/approach

Relevant documented research from 2000 to 2012 was identified and captured using a systematic literature review. The significant technological advancements during this period were analyzed to determine how technological innovations may have affected predictions about the future of manufacturing. The identified predictions were analyzed using an open-source natural language processing code that clustered relevant topics in the predictions that indicated common themes. The results were then compared to the ideas within “Industry 5.0”.

Findings

The results of this study showed that an aggregate analysis of manufacturing predictions would have preemptively revealed the Fourth Industrial Revolution and could have been used to inform industrial policy that could accelerate technology adoption. Also, contrary to popular belief, the popular Industry 5.0 is a sematic exemplification of a concept already embedded within the origins of the Fourth Industrial Revolution.

Practical implications

By examining the provenance of the Fourth Industrial Revolution, lessons are learned that bring light to Industry 4.0 and the measures that can be taken to enable the advancements that it brings. The results of this study show that is would be wise for government policymakers to enact programs that monitor the manufacturing predictions coming out of academia and to analyze them aggregately using natural language processing as a means to identify the next evolutions and revolutions and to mobilize policymakers to enhance outcomes of enacting policy.

Originality/value

Despite high hopes for the realization of Industry 4.0, there has been little discussion about the technological innovations and events that occurred to enable it. To the best of the authors’ knowledge, this is the first study that has determined that an aggregate analysis of manufacturing predictions would have preemptively revealed the Fourth Industrial Revolution. The success of the methodology used in this study has theoretical implications in support of natural language processing (NLP) being used to inform national policy.

Details

Journal of Science and Technology Policy Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2053-4620

Keywords

Article
Publication date: 10 May 2023

Na Wu, Yaxin Bai and Yi An

Using a sample of manufacturing firms listed in China between 2007 and 2019, first, this paper aims to examine whether peer firms influence corporate trade credit supply. Next…

Abstract

Purpose

Using a sample of manufacturing firms listed in China between 2007 and 2019, first, this paper aims to examine whether peer firms influence corporate trade credit supply. Next, the authors examine the channels through which peer firms influence corporate trade credit supply by testing the predictions of rivalry and information theories. Furthermore, the authors examine the heterogeneity of the industry peer effect on corporate trade credit supply. Finally, the authors examine the economic consequences of the industry peer effect on corporate trade credit supply.

Design/methodology/approach

The sample includes all manufacturing firms listed on both the Shanghai and Shenzhen securities exchanges for the sample period from 2007 to 2019, and the data come from the China Stock Market & Accounting Research database. The authors use the fixed effects method to examine the industry peer effect on trade credit supply. The results are robust to a series of robustness tests. To address the potential endogeneity problem, the authors adopt appropriate instruments by estimating instrumental variable models (two-stage least square). The authors use Heckman’s two-stage model to mitigate the sample selection bias.

Findings

The authors provide strong empirical evidence showing that the industry peer effect on trade credit supply exists in the manufacturing sector. It is also found that both competitive rivalry-based and information-based theories can provide explanations of the industry peer effect on trade credit supply. This process is both active imitation and passive reaction. Additional analysis suggests that the industry peer effect on trade credit supply is more pronounced for state-owned firms, firms with low customer concentration and firms with high geographical proximity. The amplification effect and spillover effect are the economic consequences of the industry peer effect on trade credit supply. In other words, the trade credit supply based on peer effect will not only increase the liquidity risk of the firm per se but also induce and increase the liquidity risk of the industry.

Originality/value

The study makes some important contributions. First, the authors find robust evidence that peer firms’ trade credit supply is an important factor in explaining corporate trade credit supply, which extends the literature by connecting the firm’s trade credit supply with the peer effect. Second, the study provides a new micro-perspective for understanding that firms use trade credit supply as a tool of competition, which proves the importance of rivals’ decision-making as a determinant of corporate decisions. Third, the authors examine the industry peer effect on trade credit supply, which not only helps to guide firms to pay more attention to the potential risk and spillover effects of the trade credit supply decision-making relevance but also helps to clarify the industry interaction phenomenon of corporate decision-making behavior. It is an important practical significance to play a role as a bridge between the microlevel of the firm and the meso-level of the industry. Finally, the study provides inspiration for the formulation of industry norms and policies.

Details

Nankai Business Review International, vol. 14 no. 3
Type: Research Article
ISSN: 2040-8749

Keywords

Article
Publication date: 5 September 2018

Linhao Ouyang, Zijian Zhang, Xiaoling Huang and Shi Xie

The purpose of this study is to restore the spatial distribution of overseas remittance businesses in Shantou during the 1940s. It explores various socioeconomic factors that…

Abstract

Purpose

The purpose of this study is to restore the spatial distribution of overseas remittance businesses in Shantou during the 1940s. It explores various socioeconomic factors that influenced the concentration of local remittance business investment in real estate. By reconstructing the spatial distribution of remittance business activities in Shantou, this study hopes to lay a foundation for further analysis of the business strategies of Chaoshan merchants.

Design/methodology/approach

This research draws on information from the published Swatow Guide, archival sources and cadastral maps to identify the location of remittance enterprises and the native place and overseas networks of property owners.

Finding

This study reveals that the spatial distribution of the remittance enterprises was determined by the native place origins of local property owners, and that the inflow of overseas Chinese capital contributed to real estate development in Shantou.

Research limitations/implications

Despite the limited access to Chinese official archives, this paper manages to identify several building blocks and neighbors in Shantou for spatial analysis.

Practical implications

This study is the first attempt to use the geographical information system (GIS) method in Chinese urban history research and hopes to establish a larger historical database of Shantou as a sample for comparison.

Originality/value

This investigation advances the spatial study of urban history and overseas Chinese remittances in the maritime society of South China.

Details

Social Transformations in Chinese Societies, vol. 14 no. 2
Type: Research Article
ISSN: 1871-2673

Keywords

Article
Publication date: 1 January 1985

CHEN BEIFANG and WU XUEMOU

Equilibrium is an important problem in mathematical economics. The paper deals with the problem by establishing pansystems models of equilibrium and introducing ε‐equilibrium…

Abstract

Equilibrium is an important problem in mathematical economics. The paper deals with the problem by establishing pansystems models of equilibrium and introducing ε‐equilibrium solutions. Under the framework of these models, we discuss the existence of equilibrium solution and the ranges where prices, demand and supply commodities vary, respectively.

Details

Kybernetes, vol. 14 no. 1
Type: Research Article
ISSN: 0368-492X

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