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Article
Publication date: 3 May 2011

Mei‐yung Leung, Yee Shan Isabelle Chan and Chen Dongyu

Construction is a competitive, ever‐changing, and challenging industry. Therefore, it is not surprising that the majority of construction professionals suffer from stress…

8263

Abstract

Purpose

Construction is a competitive, ever‐changing, and challenging industry. Therefore, it is not surprising that the majority of construction professionals suffer from stress, especially construction project managers (C‐PMs), who are often driven by the time pressures, uncertainties, crisis‐ridden environment, and dynamic social structures that are intrinsic to every construction project. Extensive literature has indicated that stress can be categorized into: job stress, burnout, and physiological stress. This study aims to investigate the impact of stress on the performance of C‐PMs.

Design/methodology/approach

To investigate the relationships between stress and performance among C‐PMs, a questionnaire was designed based on the extensive literature, and was sent to 500 C‐PMs who had amassed at least five years' direct working experience in the construction industry. A total of 108 completed questionnaires were returned, representing a response rate of 21.6 percent. Based on the data collected, an integrated structural equation model of the stresses and performances of C‐PMs was developed using Lisrel 8.0.

Findings

The results of structural equation modelling reveal the following: job stress is the antecedent of burnout, while burnout can further predict physiological stress for C‐PMs; job stress is negatively related only to their task performance; both burnout and physiological stress are negatively related to their organizational performance; and task performance leads positively to their interpersonal performance. Recommendations are given based on the findings to enhance their stress and performance levels.

Originality/value

This study provides a comprehensive investigation into the impact of various types of stress on the performances of C‐PMs. The result constitutes a significant step towards the stress management of C‐PMs in the dynamic and stressful construction industry.

Details

Engineering, Construction and Architectural Management, vol. 18 no. 3
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 18 October 2013

Mei-yung Leung, Isabelle Yee Shan Chan and Paul Olomolaiye

Given the aging population and resulting increase in the demand for residential care and attention (C & A) homes in Hong Kong, the government has allotted funds to…

1382

Abstract

Purpose

Given the aging population and resulting increase in the demand for residential care and attention (C & A) homes in Hong Kong, the government has allotted funds to provide better care services for the elderly. However, such appropriation seems to have focused on creating additional places, rather than improving the quality of services. The elderly may face risks if they are not provided with proper facilities to assist with activities of daily living (ADL), while those suffering from various diseases may be at even greater risk. In order to mitigate such risk and hence enhance the quality of facility management (FM), this paper aims to identify the major components of FM in C & A homes and investigate the relationships between these components and the risks and diseases facing elderly residents.

Design/methodology/approach

In total, 81 questionnaires were completed by elderly residents of C & A homes, evaluating their perceived comfort level with FM components, their disease status and the frequency of occurrence of various specified risks. Relationships between these variables were then established by Pearson correlation and partial correlation analyses.

Findings

In total, 13 FM components were identified, of which only four (space planning, noise, signage and catering) had significant relationships with the identified risks. Some of these relationships were moderated by specific diseases.

Research limitations/implications

The relatively small sample size, with 81 respondents from seven homes, may limit the generalisability of the results. However, the study establishes a platform for conducting further large-scale surveys of elderly residents in different types of C & A homes. On the other hand, further investigation of the specific FM requirements of elderly residents suffering from various diseases is also encouraged.

Originality/value

This paper confirms that close relationships exist between various FM components, risks and diseases relevant to elderly residents in C & A homes. The results indicate that the FM components of space planning, noise, signage and catering should be addressed in order to reduce the risks such residents face.

Details

Facilities, vol. 31 no. 13/14
Type: Research Article
ISSN: 0263-2772

Keywords

Content available
Article
Publication date: 4 January 2013

138

Abstract

Details

Engineering, Construction and Architectural Management, vol. 20 no. 1
Type: Research Article
ISSN: 0969-9988

Keywords

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