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Article
Publication date: 5 October 2018

N. Nurlaela Arief, Siti Karlinah, Yanti Setianti and Sri Susilawati

The purpose of this paper is to analyze how media plays a role in the issue of counterfeit vaccines. Specifically, to describe how the government communicators manage…

Abstract

Purpose

The purpose of this paper is to analyze how media plays a role in the issue of counterfeit vaccines. Specifically, to describe how the government communicators manage issues of counterfeit vaccines in Indonesia. Even though a public health emergency situation is very hard to predict, monitoring issues in media is crucial before communicating with the public. This will help improve public trust on the importance of vaccines.

Design/methodology/approach

The study collected data from June until December 2016. The research method employed quantitative content analysis of data obtained from media monitoring and interviews.

Findings

The results show that the issue of fake vaccines received great attention from the media with a total of 1,724 news headlines on the topic. The government communicators were responsive in handling this issue by providing sources of information for key influencers when it arose. Since the majority of media sentiment was positive, the research also proposes a model for the future managing of issues on counterfeit vaccines.

Research limitations/implications

Limited to managing issues on media about counterfeit vaccines and how government communicators and stakeholders communicated during the crisis. It is suggested that future research should focus on the emotional perspective of parents whose children were affected by counterfeit vaccines.

Practical implications

This research is worthwhile for Public Relations Practitioners in government health institutions, such as the Ministry of Health, the National Agency for Food and Drugs Control and PR practitioners in Hospitals and Pharmacies to overcome another communication crisis in a public health emergency.

Social implications

To increase awareness in Indonesia about the importance of vaccines and to educate the public about using government vaccines without fear.

Originality/value

This research is new as the topic about counterfeit vaccines has not been brought up before. This has the potential to have a considerable impact to local communities, as well as a wider impact on global health systems.

Details

Journal of Communication Management, vol. 22 no. 4
Type: Research Article
ISSN: 1363-254X

Keywords

Content available
Book part
Publication date: 4 May 2018

Indrayanti, Jenny Ratna Suminar, Ahmad Gimmy Pratama Siswadi and Yanti Setianti

Purpose – The study is aimed to identify the openness, empathy, supportiveness, positiveness, and equality between mother and child as the key factors for successful…

Abstract

Purpose – The study is aimed to identify the openness, empathy, supportiveness, positiveness, and equality between mother and child as the key factors for successful children. If the parents are not able to give attention and love to their children, it will form feelings of insecurity and hatred towards themselves and to their surroundings. Similarly, if the parents are not able to create discipline in education, the probability of unclear future for their child will increase. A single mother has to endure a lot of problems and face the biggest challenge in their life; to be a single parent who must be able to hold multiple roles, that is as a father who works for a family living and as a mother who nurtures and educate her children. As a mother, she is required to be able to manage everything by herself; some of them include financial management, jobs, and nurture time for her children.

Methodology – employed in this study was in-depth interview to observe inhibiting factors that experienced by single parents in parenting pattern that they apply in nurturing their children.

Finding – Result showed that frequency and intensity play important role in creating openness, empathy, supportive attitude, positive attitude, and equality as well as automatically able to form inclusion, control, and affection between mother and children. The expected final result is the discovery of an ideal way of single parent role for their children.

Implications – the research results showed that frequent communication behavior and sufficient intensity are used to give children more confident in their activities at home or school environment and by which, the children will be able to reach success in their life.

Value originality – the research is the existence of communication pattern formed by single mother family and her children.

Details

Proceedings of MICoMS 2017
Type: Book
ISBN:

Keywords

Content available
Book part
Publication date: 4 May 2018

Yanti Setianti, Susanne Dida and Ni Putu Cynthia Uttari Putri

Purpose – The purpose of this research is to describe the Denpasar Festival event as a city branding program of Denpasar city. Through the Denpasar Festival event, we also…

Abstract

Purpose – The purpose of this research is to describe the Denpasar Festival event as a city branding program of Denpasar city. Through the Denpasar Festival event, we also want to give an idea of the city of Denpasar as a creative city.

Design/Methodology/Approach – This study uses a qualitative method. The data were obtained based on observations and interviews of the people involved in the Denpasar Festival Event. In addition, researchers also conducted data collection through the official website of the Denpasar city government.

Findings – In carrying out city branding of Denpasar city, the government routinely carries out the annual activities of Denpasar Festival. Denpasar Festival is a show of creative culture creativity of the people of Denpasar city, which is more inclusive in which people can enjoy and actively participate in displaying the results of their superior creations.

Originality/Value – Denpasar Festival Event can affect the city branding Denpasar city so that it can be used as an effective way in increasing public knowledge of city branding Bandung. Therefore, the event should be Denpasar Festival or other events to be maintained and even improved quality and quantity in every other event in the city of Denpasar.

Details

Proceedings of MICoMS 2017
Type: Book
ISBN:

Keywords

Content available
Book part
Publication date: 4 May 2018

Susanne Dida, Yanti Setianti and Gadys Fatihah

Purpose – The purpose of this research was to describe the personal branding Tri Rismaharini.Design/Methodology/Approach – This study uses a qualitative method. The data…

Abstract

Purpose – The purpose of this research was to describe the personal branding Tri Rismaharini.

Design/Methodology/Approach – This study uses a qualitative method. The data were obtained based on observations and interviews with the people involved in the personal Branding Tri Rismaharini.

Findings – Tri Rismaharini (Mayor of Surabaya) branding herself as the first female leader who can compete with the mayor in other cities in Indonesia. Not only that, Tri Rismaharini also received the title of World No. 3 Best Walikota in 2014, with various efforts made to create, build, organize, and lead the city of Surabaya to be more advanced than in previous years. Risma’s feminine and emotional nature is evident from news about her concern for her citizens and her tendency to use her heart while working. The nature of domestic Risma seen from the news about its performance in maintaining and maintaining cleanliness and parks in Surabaya.

Originality/Value – Nowdays, the world of politics and government not only belongs to men, but also women. Many women venture into politics, become politicians, or even government leaders. However, stereotypes referring to public doubt still exist. Women are considered not suitable to be a government leader because they are considered not able and feminine. Mass media also plays a role in the confirmation of the assumption.

Details

Proceedings of MICoMS 2017
Type: Book
ISBN:

Keywords

Content available
Book part
Publication date: 4 May 2018

Abstract

Details

Proceedings of MICoMS 2017
Type: Book
ISBN:

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Article
Publication date: 30 August 2021

Hilda Monoarfa, Agus Rahayu, Fitranty Adirestuty, Rizuwan Abu Karim, Azlin Zanariah Bahtar, Zamzuri Ahmad Nazari and Nurazree Mahmud

The purpose of this study is to find out the level of influence of Islamic attributes and pull motivation to the satisfaction of Muslim tourists visiting Indonesia…

Abstract

Purpose

The purpose of this study is to find out the level of influence of Islamic attributes and pull motivation to the satisfaction of Muslim tourists visiting Indonesia. Furthermore, this study may reveal where variables have a strong influence on the variable satisfaction of Muslim tourists. In addition, this study also wanted to know if Islamic attributes can influence the satisfaction of Muslim tourists with pull motivation as a moderating variable.

Design/methodology/approach

Using quantitative methods, this study analyzed the results of questionnaires that have been distributed to 200 Muslim tourist respondents who have visited Indonesia. To declare the hypotheses, the collected data were analyzed with structural equation modeling-partial least square using SmartPLS application version 3.2.7.

Findings

From this study, it was discovered that pull motivation has more effect on the satisfaction of Muslim tourists visiting Indonesia. Other results showed that both Islamic attributes and pull motivation simultaneously affect the satisfaction of Muslim tourists. Furthermore, Islamic attributes can affect pull motivation and pull motivation can also become an intermediary variable in bridging the impact of Islamic attributes on the satisfaction of Muslim tourists.

Research limitations/implications

The limitations of this study include the relatively small sample used and not yet taking foreign tourists as respondents. Besides that, you can also add several variables to complement this research in the future either as an intervening variable or a mediator variable.

Practical implications

To increase the satisfaction of Muslim tourists traveling to Indonesia, policymakers in Indonesia must further improve the facilities of the pull motivation aspect such as the cleanliness of tourist attractions, exotic locations and hygienic shopping centers. In addition, aspects of Islamic attributes must also be updated, such as aspects of adequate worship facilities and tourist attractions that apply the concept of halal for Muslims.

Originality/value

The originality of this study on the pull motivation variable as an intervening variable and adding the Islamic attribute variable in the case of Muslim tourist satisfaction.

Details

International Journal of Tourism Cities, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-5607

Keywords

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