Search results

1 – 10 of 11
To view the access options for this content please click here
Article

Villy Abraham and Yaniv Poria

Drawing on the theories of social identity and realistic conflict theory, the purpose of this study is to enrich the literature by proposing and testing a model…

Abstract

Purpose

Drawing on the theories of social identity and realistic conflict theory, the purpose of this study is to enrich the literature by proposing and testing a model conceptualizing the relationships between animosity, an antecedent (tourists’ perception of a heritage site) and demand variables (e.g. length of stay).

Design/methodology/approach

Data collected for the study is based on a combination of qualitative (20 interviews) and quantitative research (n = 330) methods.

Findings

The study demonstrates that animosity should be integrated into tourism research. The study provides relevant insights indicating that animosity harbored toward locals is crucial to the understanding of tourists’ behavior.

Research limitations/implications

The study provides relevant insights indicating that animosity harbored toward locals is crucial to the understanding of tourists’ behavior.

Practical implications

Managerial implications for those entrusted with the promotion of tourism and site management are suggested in areas at the heart of a conflict.

Originality/value

The study of animosity challenges the common view in heritage tourism which focus on positive emotions harbored by tourists. In the present study, the authors focus on the consequences of negative emotions.

摘要

目的

采用社会认同和现实冲突等理论来尝试充实文献, 具体做法为:提出并测试模型以确立憎恶、先行条件(游客对遗产地的感知)、需求变量(例如停留时间)之间的关系。

构思/方法/途径

结合定性(20次访谈)和定量(n = 330)两种研究方法, 为本项研究收集数据。

研究结果

研究表明:应将憎恶纳入旅游业研究中。本次研究提供的相关见解表明:游客对当地人怀有的敌意, 对于理解游客行为至关重要。

独创性/价值

遗产旅游业的普遍观点侧重于研究游客所怀有的积极情绪, 对其敌意情感的研究对这一普遍观点提出了挑战。在本项研究中, 我们侧重于负面情绪产生的后果。

关键词

憎恶、遗产地、西岸、行为意图、犹太定居者、巴勒斯坦人

文章类型

研究论文

Propósito

Basándonos en las teorías de la identidad social y la teoría realista del conflicto, intentamos enriquecer la literatura proponiendo y probando un modelo que conceptualice las relaciones entre la animosidad, un antecedente (percepción que tienen los turistas de un sitio patrimonial) y las variables de demanda (por ejemplo, la duración de la estadía).

Diseño/Metodología/Enfoque

Los datos recopilados para el estudio se basan en una combinación de métodos de investigación cualitativa (20 entrevistas) y cuantitativa (n = 330).

Hallazgos

El estudio demuestra que la animosidad debe integrarse en la investigación turística. El estudio proporciona información relevante que indica que la animosidad contra los lugareños es crucial para comprender el comportamiento de los turistas.

Originalidad/Valor

El estudio de la animosidad desafía la visión común en el turismo patrimonial que se enfoca en las emociones positivas que albergan los turistas. En este estudio nos centramos en las consecuencias de las emociones negativas.

Palabras clave

Animosidad, sitios patrimoniales, cisjordania, intenciones de comportamiento, colonos judíos, palestinos.

Tipo de papel

Trabajo de investigación

Details

Tourism Review, vol. 75 no. 5
Type: Research Article
ISSN: 1660-5373

Keywords

To view the access options for this content please click here
Article

Yaniv Poria, Richard Butler and David Airey

The relationship between the tourists and the heritage presented has already been identified as important for the understanding of tourist behaviour at the level of a…

Abstract

The relationship between the tourists and the heritage presented has already been identified as important for the understanding of tourist behaviour at the level of a specific heritage site. This study seeks to clarify whether tourists' perception of various spaces in relation to their own heritage could give an insight into tourists' decision which heritage site to visit. The findings of the study are based on a survey that examined tourists' visitation patterns to different heritage sites in Israel located within a relatively short distance of each other. The findings support the idea that the perception of the site in relation to the tourists' own heritage lies at the heart of an understanding of tourists' visitation patterns. The contribution to the management and theoretical understanding of heritage tourism is discussed.

Details

Tourism Review, vol. 59 no. 2
Type: Research Article
ISSN: 1660-5373

To view the access options for this content please click here
Article

Yaniv Poria, David Airey and Richard Butler

Observing visitors' behaviour in places presenting heritage and reviewing the tourism literature dealing with ‘heritage’ tourism led to this research that is aimed at…

Abstract

Observing visitors' behaviour in places presenting heritage and reviewing the tourism literature dealing with ‘heritage’ tourism led to this research that is aimed at clarifying the core of heritage tourism. The common approach that heritage tourism consists of tourists in heritage places, is challenged. The relationship between four groups of variables (the tourists' personal characteristics, the tourists' awareness of the history of the site, the tourists' perception of a site in relation to their own heritage and, the site attributes) and the tourists' visitation patterns (before a visit, during a visit, and after a visit) as the outcome variables was investigated. The actual study was conducted in Israel because of its attributes as a space containing a variety of heritage sites in a relatively small area, which relate to different tourists on different grounds. The research looked in detail at two sites: the Wailing Wall and Massada. The results (specifically the tourists' perception of the sites) indicate that the relationship between the tourists and the heritage site attributes is at the core of the phenomenon of heritage tourism. The understanding of this relationship has value for the study of heritage‐related behaviour including heritage tourism. The study suggests a new approach to understanding heritage tourism which could be applicable for other subgroups of tourism, and could have implications for the management of heritage and historic sites.

Details

Tourism Review, vol. 56 no. 1/2
Type: Research Article
ISSN: 1660-5373

Keywords

To view the access options for this content please click here
Article

Yaniv Poria and Harmen Oppewal

This paper explores the possible uses of online news discussions that emerge following the publication of news on the Internet. It is suggested that this medium provides…

Abstract

This paper explores the possible uses of online news discussions that emerge following the publication of news on the Internet. It is suggested that this medium provides those investigating consumer behaviour with a new, previously unavailable, source of information (at almost no direct cost). The unique attributes of this medium are presented, and examples of discussions are provided that emphasise possible implications for hotel managers and marketers.

Details

International Journal of Contemporary Hospitality Management, vol. 15 no. 4
Type: Research Article
ISSN: 0959-6119

Keywords

To view the access options for this content please click here
Article

Yaniv Poria, Arie Reichel and Yael Brandt

This exploratory study aims to focus on the challenges arising from the interactions between wheelchair users, individuals using crutches and blind people with the hotel…

Abstract

Purpose

This exploratory study aims to focus on the challenges arising from the interactions between wheelchair users, individuals using crutches and blind people with the hotel environment as well as on the efforts to overcome these challenges.

Design/methodology/approach

The sample was gathered through a snowballing technique. The study utilizes in‐depth semi‐structured interviews of 45 participants: 20 used wheelchairs; ten were dependent on crutches; and 15 were blind. The data were subject to thematic content analysis.

Findings

Interpreted by the social model of disability, the results suggest that the challenges participants confront derive from the physical design of the environment as well as staff behaviors. Differences were found between the hotel experiences of people with various types of disabilities.

Research limitation/implications

The sample was limited to Israeli participants.

Practical implications

The paper offers recommendations for hotel management with regard to specific physical as well as interpersonal means to alleviate apparent difficulties faced by people with disabilities in their hotel experiences.

Originality/value

This study broadcasts the genuine voice of people with disabilities. The findings are of special relevance to hospitality researchers, educators, executives, and hotel staff.

Details

International Journal of Contemporary Hospitality Management, vol. 23 no. 5
Type: Research Article
ISSN: 0959-6119

Keywords

To view the access options for this content please click here
Article

Yaniv Poria

The literature claims that respondents who fill in guest satisfaction questionnaires do not form a truly representative sample of the hotel guests because they do so on a…

Abstract

The literature claims that respondents who fill in guest satisfaction questionnaires do not form a truly representative sample of the hotel guests because they do so on a voluntary basis. This study explores the distribution of guest satisfaction questionnaires and the biases that employees bring to the process. Data were gathered via in‐depth, semi‐structured interviews. Individuals with different characteristics were selected in an attempt to reduce the risk of producing findings specific to a certain hotel settings. The results suggest that sampling procedures that were supposed to be carried out systematically are more often done at the convenience of hotel employees or for other, self‐presentational reasons. It is suggested that the employees' intervention is a factor that biases the data and renders it less than informative. Recommendations for hotel operators are provided.

Details

International Journal of Contemporary Hospitality Management, vol. 16 no. 5
Type: Research Article
ISSN: 0959-6119

Keywords

To view the access options for this content please click here
Article

Paurav Shukla, Janice Brown and Donna Harper

Image has been found to be one of the important influences in the selection of consumers' choice for visiting and investing in a destination leading to sustainable…

Abstract

Image has been found to be one of the important influences in the selection of consumers' choice for visiting and investing in a destination leading to sustainable development. Important determinants of tourism namely, knowledge of destination attractions and image association were employed in this research based on previous studies in a number of fields. The research reported in this paper presents the results of an empirical test of the determinants related to tourism using Liverpool as a case study because of its selection as the European Capital of Culture (CoC) for 2008. European Capital of Culture scheme has among its many objectives the idea of sustainable development for the chosen CoC. Combination of data collection methods was used for the research. The paper contributes to the ongoing debate on destination image association by providing empirical evidence through the case study or Liverpool as well as how consumers relate to a destination and especially a CoC. One of the major findings of the study was the identification of image association clusters with regard to Liverpool as a CoC. We brand this clusters as the ‘tangible attractions cluster’ and ‘intangible attractions cluster’. The results of this research provide important implications for strategic image management and can aid in designing and implementing sustainable marketing programs for creating and enhancing tourism destination images.

Details

Tourism Review, vol. 61 no. 4
Type: Research Article
ISSN: 1660-5373

Keywords

Content available
Article

Abstract

Details

International Journal of Contemporary Hospitality Management, vol. 25 no. 1
Type: Research Article
ISSN: 0959-6119

Content available
Article

Fevzi Okumus

Abstract

Details

International Journal of Contemporary Hospitality Management, vol. 23 no. 5
Type: Research Article
ISSN: 0959-6119

To view the access options for this content please click here
Article

Antony King Fung Wong, Mehmet Ali Koseoglu and Seongseop (Sam) Kim

This study aims to examine the current state of the research activities of scholars in the hospitality and tourism field by analyzing the first 20 years of the new millennium.

Abstract

Purpose

This study aims to examine the current state of the research activities of scholars in the hospitality and tourism field by analyzing the first 20 years of the new millennium.

Design/methodology/approach

Longitudinal analyses using 14,229 journal articles as data source were realized by adopting BibExcel, Gephi and VOSviewer network analysis software packages.

Findings

This study provides a comprehensive overview of the hospitality and tourism research based on authorship and social network analysis, with patterns of prolific authors compared over four distinct periods.

Research limitations/implications

The hospitality and tourism academic society is clearly illustrated by tracing academic publication activities across 20 years in the new millennium. In addition, this study provides a guide for scholars to search for multidisciplinary collaboration opportunities. Government agencies and non-governmental organisations can also benefit from this study by identifying appropriate review panel members when making decisions about hospitality- and tourism-related proposals.

Originality/value

To the best of authors’ knowledge, this study is the first to use bibliometric analysis in assessing research published in leading hospitality and tourism journals across the four breakout periods in the new millennium.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

1 – 10 of 11