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Article
Publication date: 14 May 2020

How control and commitment HR practices influence employee job crafting

Bin Hu, Aaron McCune Stein and Yanhua Mao

Based on the socioemotional selectivity theory, this study aims to explore the differential influences of control and commitment human resource (HR) practices on employee…

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Abstract

Purpose

Based on the socioemotional selectivity theory, this study aims to explore the differential influences of control and commitment human resource (HR) practices on employee job crafting as well as the mediating role of occupational future time perspective (OFTP).

Design/methodology/approach

This study used a two-wave design to survey 53 HR managers and 339 employees of 53 Chinese firms. The hypotheses were tested by conducting multilevel structural equation modeling in Mplus 7.4.

Findings

The results show that control HR practices are negatively related to job crafting, while commitment HR practices are positively related to job crafting. Further, control HR practices are negatively associated with the remaining opportunities dimension of OFTP, whereas commitment HR practices are positively associated with remaining opportunities. However, both types of HR practices have no significant relationship with the remaining time dimension of OFTP. Finally, remaining opportunities mediate the relationships between both types of HR practices and job crafting.

Practical implications

Managers should be aware of how to promote or inhibit employee job crafting by implementing different HR practices.

Originality/value

This study contributes to the job crafting research by demonstrating that the relationship between HR practices and job crafting depends on the type of HR practices in use, as well as contributing to OFTP research by showing that different types of HR practices have differential relationships with the remaining opportunities dimension of OFTP.

Details

Journal of Managerial Psychology, vol. 35 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/JMP-06-2019-0360
ISSN: 0268-3946

Keywords

  • Control HR practices
  • Commitment HR practices
  • Job crafting
  • Occupational future time perspective
  • Remaining opportunities
  • Remaining time

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Article
Publication date: 23 September 2020

New corrosion inhibitor for 13Cr stainless steel in 20% HCl solution

Pingli Liu, Yanhua Zhu and Liqiang Zhao

A novel compound was synthesized by cyclohexylamine, acetophenone and cinnamaldehyde through Mannich reaction in laboratory to use as corrosion inhibitor for steel in…

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Abstract

Purpose

A novel compound was synthesized by cyclohexylamine, acetophenone and cinnamaldehyde through Mannich reaction in laboratory to use as corrosion inhibitor for steel in acidification process.

Design/methodology/approach

The corrosion and inhibition of 13Cr stainless steel in conventional acidification solution were investigated by electrochemical measurements and soaking experiments. The corrosion appearance was observed with scanning electron microscope on the whole surface of 13Cr stainless steel in 20% HCl solution, and the protection film was confirmed on the surface in presence with inhibitor.

Findings

Results manifested that the inhibitor C23H27NO can effectively inhibit the corrosion reaction by forming an adsorption layer function as a barrier. Polarization curves indicated that the mixed inhibitor can reduce anodic dissolution and cathodic hydrogen evolution reactions simultaneously. The results of impedance measurements indicated that this inhibitor cannot change the corrosion mechanism of 13Cr stainless steel in 20% HCl solution. The results of the study can provide a theoretical basis for the application of 13Cr stainless steel in conventional acidification solutions during oil well acidification construction process.

Originality/value

A novel compound was synthesized by cyclohexylamine, acetophenone and cinnamaldehyde through Mannich reaction in laboratory to use as corrosion inhibitor for steel in acidification process. The corrosion and anti-corrosion mechanism of 13Cr steel in acid solution was proposed.

Details

Anti-Corrosion Methods and Materials, vol. 67 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/ACMM-12-2019-2228
ISSN: 0003-5599

Keywords

  • Anti-corrosion
  • Electrochemical measurement
  • 13Cr stainless steel
  • Acidification
  • Hydrochloric acid solution

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Article
Publication date: 12 June 2019

Measuring service quality and customer satisfaction of the small- and medium-sized hotels (SMSHs) industry: lessons from United Arab Emirates (UAE)

Syed Zamberi Ahmad, Norita Ahmad and Avraam Papastathopoulos

This study aims to delve upon customer satisfaction and service quality within small- and medium-sized hotels (SMSHs) by using a modified SERVQUAL model.

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Abstract

Purpose

This study aims to delve upon customer satisfaction and service quality within small- and medium-sized hotels (SMSHs) by using a modified SERVQUAL model.

Design/methodology/approach

Data for the study were collected from a sample of 253 guests of varying nationalities who stayed at SMSHs of one-to-three-star ratings in the UAE. Moreover, 15 face-to-face interviews were conducted. The influence of the five dimensions of the SERVQUAL model on visitors’ satisfaction was explored using structural equation modelling.

Findings

The results indicated that three out of the five dimensions of SERVQUAL, namely, tangible, responsiveness and assurance, have significant positive impact on visitors’ satisfaction of the SMSHs Industry. The remaining two dimensions of SERVQUAL, reliability and empathy, have no significant impact on visitors’ satisfaction.

Originality/value

This study provides a major contribution in that it offers the potential to examine a vastly under researched area of customer satisfaction and service quality of SMSHs in a developing country.

Details

Tourism Review, vol. 74 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/TR-10-2017-0160
ISSN: 1660-5373

Keywords

  • Customer satisfaction
  • SERVQUAL model
  • Service quality
  • Hotel industry
  • Small- and-medium-sized hotel

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