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Article
Publication date: 6 May 2021

Murat Yorulmaz and Figen Sevinc

The purpose of this study was to investigate work–family conflict’s (WFC) mediating role and psychological resilience’s (PR) moderating role on the perceived supervisor support…

1722

Abstract

Purpose

The purpose of this study was to investigate work–family conflict’s (WFC) mediating role and psychological resilience’s (PR) moderating role on the perceived supervisor support (SS) of yacht captains and their turnover intentions (TI) during the COVID-19 pandemic.

Design/methodology/approach

The authors followed a quantitative approach and conducted a questionnaire survey of 320 Turkish yacht captains. The data were analyzed using SPSS 22 (Process macro v3.4) and AMOS 22 statistics package programs.

Findings

Perceived SS has direct and indirect effects on TI with WFC being the intermediate variable. WFC’s effect on TI varies according to the yacht captains’ levels of PR.

Practical implications

This study empirically uncovered the impact of supervisor support and PR levels, the most important factors for ensuring hospitality employees exhibit positive organizational attitudes and behaviors. This study shows that the success of yacht captains in this stressful work environment depends on positively perceived SS and PR levels. PR regulates the relationship between WFC and TIs. Thus, supervisors should prioritize meeting their employees’ expectations to effectively and efficiently manage their human resources, and supervisor support is essential for meeting these expectations.

Originality/value

According to the authors’ knowledge, this study is the first to assess the effect of supervisor support on TI, the mediating role of WFC and the moderating role of PR. In addition, the authors aimed to fill the research gaps on yacht captains, as a profession requiring expertise and field experience, and on PR in the tourism industry.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 5
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 1 March 2016

Inanç Işil Duman and Rengin Zengel

The main axes of this study, which is differentiated from contemporary architecture studies as the first academic work in the scope of post-occupancy evaluation floating spaces…

Abstract

The main axes of this study, which is differentiated from contemporary architecture studies as the first academic work in the scope of post-occupancy evaluation floating spaces, are based on evaluating the spatial satisfaction and the meeting of these expectations by its users. A post-occupancy evaluation (POE) yielded a dataset of 117 yacht-users for whom demographic information, activities, and length-of-stay were recorded. This paper reports the study conducted on 78 yachts in Turkey, focusing particularly on the physical design features. The questionnaire is based on the observation and applied as post-occupancy evaluation on the examples of yachts from Turkey. It also questions the effect of the sea on the spatial perception and evaluates the user satisfaction of the interiors and exteriors of yacht spaces. Assessment on the physical design of yacht interiors from the perspective of the staff and the owner is the method to understand their expectation, preferences and experiences. In addition, the satisfaction of different user groups and general evaluation of spaces are explained within the graphics that include the data and analysis which are obtained from the interviews. Empirical results indicate that different user categories (owner and staff) that are presented in the scope of the post-occupancy evaluations (POE) have different satisfaction levels. Findings of this study demonstrate that the difference of satisfaction levels between the users caused different space needs and expectations from their spaces. Although floating spaces have unconventional environmental specifications from the terra architecture, high level of satisfaction in yachts shows that the floating spaces should be evaluated with the scope of their spatial characteristics, in consequence of the spatial perception on the sea and the psychological concepts. In conclusion, the management implications of the study are discussed.

Details

Open House International, vol. 41 no. 1
Type: Research Article
ISSN: 0168-2601

Keywords

Article
Publication date: 4 June 2018

Andrew Jones and Caroline Navarro

The Rolex Middlesea sailing event takes place in Malta on an annual basis. The race forms part of a number of new tourism initiatives supported by the Maltese Government. These…

1284

Abstract

Purpose

The Rolex Middlesea sailing event takes place in Malta on an annual basis. The race forms part of a number of new tourism initiatives supported by the Maltese Government. These aim to diversify the Maltese tourism economy from reliance on mass tourism to more niche or specialist forms based, for example, upon the “Blue Economy”. The purpose of this paper is to focus on the impact and future of sailing events using the Rolex Middlesea sailing event as a specific case. In turn it evaluates current and future contributions to both the Maltese tourist economy and broader experiences and lessons of such events for other regional destinations. Consideration is given to the overall impact of the Rolex race for Maltese tourism; how the event can be improved to enhance its contribution to Maltese tourism; and what challenges the event faces in promoting Malta as an “alternative” tourism destination. Conclusions assess the benefits and barriers for developing maritime events and for sailing and yachting sectors as an alternative tourism option for Malta. In turn, it provides a specific and unique case that reviews implications for such events and, at a broader policy context, lessons for developing niche event markets for tourism destinations generally.

Design/methodology/approach

This research focusses upon an inductive approach using qualitative and case study research methodologies. Secondary data for events management, sports tourism sailing and yachting and niche market development provide a contextual framework. Primary research is used to collect qualitative data which are based on purposeful sample selection of interviews from professionals associated with Maltese maritime industries and key stakeholder groups. The data are analysed through discourse analysis techniques utilising grid matrices to evaluate and ascertain common themes and responses that occur from the discussions and questions asked.

Findings

Results point to lessons learnt and future policy directions for the Blue economy and sailing and yachting as drivers for change. Results show that the RMSR can clearly create opportunities for the establishment of new innovative tourism markets. In turn, it is also recognised that this can lead to a stronger sailing and yachting tourism industry not only within Malta but also help regenerate or sustain interest in maritime traditions and stimulate new opportunities for maritime tourism and broader opportunities for the growth of the “blue economy” agenda across the region and further afield.

Research limitations/implications

This single case study can be best described as an “exploratory” study. It deals with how an event is structured, functions and performs particularly within the different inter-organisational partnerships. In this context, the research deals with the case study of a real-life event and therefore its academic value may tend to be rather specific and industry focussed. The empirical value of the enquiry, nonetheless, can provide a platform to draw more general assertions regarding the hosting of sailing and yachting events and consequences more broadly for events management theory and practice.

Practical implications

Evidence from the research also suggests that sailing and yachting has the capability of lending itself to many different areas of investment and new business development opportunities such as overwintering for yachts and corporate business event sponsorships linked to a growing MICE market. The need to engage with local communities at a local level is also recognised as a potential for building recognition and skill capacity. This, in turn, can assist local host communities to familiarise themselves with the discipline of sailing as a life skill simultaneously strengthening and encouraging maritime tradition and opening opportunities for social development, business and employment growth.

Social implications

The RMSR demonstrates that such an event can assist local host communities to familiarise themselves with the discipline of sailing as a life skill simultaneously strengthening and encouraging maritime tradition and opening opportunities for social development, business and employment growth. The growth potential of the RMSR is thus broad and, in many ways, may continue to assist Malta in diversifying its traditional tourism markets, capitalising assets, developing opportunity for its local communities, encouraging business opportunity and assisting in developing a higher quality tourism focus for the Islands.

Originality/value

Detailed and insightful research on sailing and yachting in Malta remains fairly limited and there is little hard evidence to prove the value of such events since there is little available data on differential spending patterns and little cost/benefit analysis undertaken. The RMSR case provide unique research which sets out to explore the role of the RMSR to Malta’s tourism product, identify and evaluate factors for success, evaluate key contemporary issues and challenges in hosting the event, evaluate the future potential of such events for Malta’s tourism economy and draw broader benefits and lessons for hosting events of this nature.

Details

International Journal of Event and Festival Management, vol. 9 no. 2
Type: Research Article
ISSN: 1758-2954

Keywords

Content available
Article
Publication date: 30 January 2024

Murat Yorulmaz and Figen Sevinc Basol

This study aims to investigate the moderating role of psychological capital (PC) and the mediating role of safety climate (SC) in the relationship between the perception of…

Abstract

Purpose

This study aims to investigate the moderating role of psychological capital (PC) and the mediating role of safety climate (SC) in the relationship between the perception of psychological well-being (PWB) and ethical climate perception (ECP) of yacht crews in commercial yachts.

Design/methodology/approach

This study follows a quantitative approach. Data were obtained from a total of 339 yacht crews in Türkiye. The data were analyzed using SPSS 22 and AMOS 22 statistics package software.

Findings

This study uncovers the role of SC and PC in the causal relationship between the PWB and ECP of yacht crews who are, as tourism and maritime industry employees, expected to exhibit positive organizational attitudes and behaviors. The PWB of yacht crews in the work environment is affected by their SC and PC levels.

Research limitations/implications

Although the holistic model of this study is a strong one, there are some limitations. The sample includes only Turkish yacht crews in yacht organizations in Türkiye. Yacht crews work periodically under harsh conditions. We acquired the research data from the yacht crews who had experienced the challenging environment; hence, the findings are specific to the crews. Ethical perceptions and standards may differ across cultures; for this reason, future research on employees in different organizations may conclude with different results. The significance of this research lies in the fact that it tests a comprehensive model.

Practical implications

This study can guide managers in finding ways to affect the PWB of crews. Ethical and safety climate should be taken into account by yacht organizations to improve the perceptions of yacht crews. The findings show that ECP and SC have a positive effect on the PWB of yacht crews. From this perspective, this study suggests that yacht organizations should involve their crews in their ethical decisions to foster an ECP. Yacht businesses should act consistently in all areas and adopt clear safety and ethical rules and procedures for yacht crews to follow to create a perception of ethical and safety climate.

Social implications

This study contends that yacht crews, who face lengthy shifts and professional duties, are a component of the tourism and maritime industries. The findings indicated the necessity for more study on different perspectives related to the factors that impact PWB in the light of the employees. There are relatively scarce data on yacht crews and the relationship between their PWB, SC, ECP and personality constructs such as PC. This research shows that the PWB of yacht crews in stressful and demanding working environments depends on positive ECP and high PC through SC.

Originality/value

This study is the first to assess the role of SC and PC in the relationship between the ECP and PWB of yacht crews. It further aims to fill the research gaps and build on the tourism and maritime literature on yacht crews and PWB, and climate within the tourism and maritime context.

Details

Maritime Business Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2397-3757

Keywords

Article
Publication date: 11 April 2023

Brianna Wyatt

The purpose of this paper is to discuss the dark side of luxury yachting, with specific focus on the treatment and well-being of yacht crews.

Abstract

Purpose

The purpose of this paper is to discuss the dark side of luxury yachting, with specific focus on the treatment and well-being of yacht crews.

Design/methodology/approach

The paper is based on a literature review of key terms: luxury yachting; yacht crews; well-being; maritime tourism and yacht guests.

Findings

The paper observes luxury yachting as having a hidden dark side that is impacting on the overall well-being of yacht crews who are responsible for producing luxury yachting experiences. It discusses scholarly research and industry reports into both luxury yachting tourism and yacht crew management and experiences.

Practical implications

The success of the Below Deck television franchise has had a direct influence on the growing phenomenon of luxury yachting tourism. Behind the happy smiles and grandeur of the luxury experience, there is a dark side to this booming industry that requires further investigation and resolutions to enhance yacht crew well-being without impacting the guest experience.

Originality/value

This paper presents luxury yachting as a growing tourism phenomenon. It explores the dark side of this industry from the experiences of yacht crews, who are generally seen, but not heard.

Details

Worldwide Hospitality and Tourism Themes, vol. 15 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 27 April 2023

Thirumaran K, Emiel L. Eijdenberg and Caroline Wong

This study aims to advance the scholarship of yachting in the context of wellness by exploring the following research question: in what ways is wellness created and experienced by…

Abstract

Purpose

This study aims to advance the scholarship of yachting in the context of wellness by exploring the following research question: in what ways is wellness created and experienced by luxury yachting?

Design/methodology/approach

Since the extant journal literature from 2012–2023 in peer-reviewed journals is limited on the topic that links luxury yachting and wellness, the authors drew on other sources such as books and chapters in edited volumes. A third layer of material was drawn from the grey literature such as mass media and business websites. Following the Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) method, the authors examined 18 publications relating to the intersectionality of yachting and wellness.

Findings

Manufacturing and charter companies in the yachting industry are focused on creating and emphasizing features onboard that create a self-caring and wellness experience. The yacht design, spatial influences and the leisure time spent at destinations on anchor can also add value to wellness. This study enables us to understand the kinds of signals received by manufacturers and the media from yachting clients. These signals relate to the types of wellness needs and activities, as well as how crews and chefs create the best hospitality experiences for their clients.

Originality/value

Given the scarce and niche nature of research on yachting and wellness, this paper explores future research areas in wellness through luxury yachting which include hospitality aspects of creating and co-creating wellness experience on board the yacht and viewing yachting as a lifestyle necessity product for all levels of wealth and well-being.

Details

Worldwide Hospitality and Tourism Themes, vol. 15 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 10 May 2023

Tatiana Gladkikh and Victoria Gladkikh

The purpose of this practice-led article is to explore yachting tourism and its impact on visitors' well-being. This is specifically addressed through the lens of yacht spaces on…

Abstract

Purpose

The purpose of this practice-led article is to explore yachting tourism and its impact on visitors' well-being. This is specifically addressed through the lens of yacht spaces on luxury boats, their use and therefore the enjoyment they facilitate for guests. The article argues that the sense of well-being and satisfaction with life can be facilitated by creating stylish and comfortable spaces which allow a closer connection and interaction with the outdoor environment, ability to combine work and pleasure, and offer retreat for personalised well-being activities such as beauty treatments.

Design/methodology/approach

The article is supported by knowledge derived from relevant books, academic and practitioner journals and media, including newspaper articles and websites. The article utilised a qualitative methodology to obtain first-hand luxury yacht practitioner knowledge through ethnographic methods of the life-course of the researcher. Primary data were qualitatively analysed in the context of prior knowledge of the industry.

Findings

The findings demonstrate that interior and exterior spaces on luxury boats can contribute to and enhance the state of well-being and satisfaction with one's life by providing spaces which are not only unique and exclusive in their beauty and comfort but also can facilitate the quality of overall experience when on a luxury yacht holiday. This includes connection with the broader environment of the area, tranquillity, possibility to enjoy one's holiday while being able to engage in one's work, enhancing the quality of a luxury yacht holiday experience through customising one's recreational and relaxation activities such as beauty treatments, sunbathing and offering space for personal seclusion and privacy. Design of yacht spaces in some cases also offers recreation areas for crew, which is a considerate approach towards the well-being of staff. However, this is not currently common practice, especially on smaller boats.

Practical implications

One potential implication is recognition of the use of space on luxury yachts for the particular benefit of guests. This is a critical consideration at the stage of architectural design of the yacht and its interior planning. Another practical implication is the introduction of recreational/well-being spaces for crew to maximise their productivity by offering them space to recharge their physical and psychological state while working away from home and at intense work levels.

Originality/value

The value of the article is in shedding light on the importance of spaces on luxury yachts and discussing their impact on the well-being of guests and crew. The article provides an insight into daily operations and the use of space to achieve the enhancement of well-being of guests and crew. It also offers recommendations to relevant stakeholders in the luxury yacht industry, charter companies and luxury yacht architects and designers regarding the importance of spaces for owners and guests of luxury yachts to maximise their satisfaction with their luxury yacht experiences and, more specifically, their state of well-being. Understanding the reality of the luxury yachting experience contributes to our academic engagement with this sector of Special Interest Tourism (SIT) which is currently under-researched.

Details

Worldwide Hospitality and Tourism Themes, vol. 15 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Content available
Article
Publication date: 1 February 2008

78

Abstract

Details

Industrial and Commercial Training, vol. 40 no. 1
Type: Research Article
ISSN: 0019-7858

Article
Publication date: 23 February 2022

Ibrahim Ajagunna and Sandra Casanova

The aim of this paper is to examine the post-pandemic prospects for the luxury yacht industry in the coming decade in contrast to those for mega cruise ships.

419

Abstract

Purpose

The aim of this paper is to examine the post-pandemic prospects for the luxury yacht industry in the coming decade in contrast to those for mega cruise ships.

Design/methodology/approach

The paper employed a qualitative approach via an examination of industry analysis and discussion with industry experts in tourism, cruising and luxury yachting.

Findings

Based on industry analysis and discussion with key stakeholders, the finding is that the luxury yacht industry responded well to its market from the onset of the pandemic, and will continue on this path in both luxury and sporting yacht categories. To regain customer support after the long period of travel restrictions, cruise lines will have to significantly reduce their prices in order to stimulate demand. This, coupled with approximately 40% reductions in load capacity is a blow to the industry. Hence, this calls for the industry to commit itself to the present safety protocols, which are an added cost to their operations. In contrast, the luxury yacht industry is presented with a golden opportunity as a result of these constraints as it can stimulate revenue through charters and rentals.

Practical implications

There was never anticipation of a global pandemic that would bring tourism operations to a total halt. The question is, what recovery strategies have been employed by the small island states that have invested millions of US dollars over the last two decades in expanding or developing new cruise ports? Given the historical perspective for Errol Flynn Marina in Port Antonio, Jamaica, the Port Authority of Jamaica can reposition the Marina to take advantage of the new opportunity that has been created for the yacht industry by coronavirus disease 2019 (COVID-19).

Social implications

It is likely that more Caribbean nationals will be employed on luxury yachts as compared with the less than 5% of Caribbean nationals employed on cruise ships prior to the pandemic.

Originality/value

The economies of most Caribbean Islands and many other small island developing states (SIDSs) are heavily dependent on tourism; specifically cruise tourism during the cruise season. Some of these countries continue to anticipate a quick recovery for the cruise industry. This anticipation may not yield an immediate result because of the protocols that are needed in response to the pandemic. This paper shows that in the mid to long-term, the returns from significant investment in port development must be realized and the luxury yacht industry presents one such opportunity. This paper is helpful because the present outlook for cruising is not good, and so a new approach and strategy must be put in place to develop new products.

Details

Worldwide Hospitality and Tourism Themes, vol. 14 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Case study
Publication date: 5 March 2018

John E. Timmerman, Serhiy Y. Ponomarov and R. Franklin Morris, Jr

Rick Jamison, as Project Manager for the highly profitable Mega-Yacht division of Thorsby-Wando Marine Refit, Inc., has been assigned the task of revamping the supplier evaluation…

Abstract

Synopsis

Rick Jamison, as Project Manager for the highly profitable Mega-Yacht division of Thorsby-Wando Marine Refit, Inc., has been assigned the task of revamping the supplier evaluation and selection tool used by the company in view of the evolution of the business from a small boat storage and repair facility into a full-service large boat and mega-yacht repair and refit facility. Rick gleans ideas from a colleague at another facility in preparation for re-crafting the current supplier evaluation tool. Rick becomes acquainted with how the Delphi method could be used to achieve consensus among members of the buying center to arrive at key factors and their proportionate weights for use in the supplier evaluation tool.

Research methodology

The case is based upon interviews with the company that is represented by Thorsby-Wando Marine Refit, Inc.

Relevant courses and levels

This case is targeted primarily at undergraduate students in purchasing, materials management and supply chain management courses. The case works best when it is employed in connection with a discussion of the major methods for evaluating vendors.

Details

The CASE Journal, vol. 14 no. 2
Type: Case Study
ISSN: 1544-9106

Keywords

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