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Razorpay is a four-year-old Indian B2B fintech startup in digital payments which is venturing into digital lending. It aims to simplify digital payment flows involved in acceptance, processing, and disbursement of payments through superior technology and automation. This case details how Razorpay creates value for businesses by offering service convenience in B2B space. Razorpay started as a payment solutions provider, primarily known for their payment gateway. Over time the market for digital payment in India has matured, with multiple providers offering similar products making it difficult for Razorpay to sustain its growth by using technological leadership and service differentiation. To maintain its growth trajectory, Razorpay has launched multiple new products in the digital payment space as well as announced a foray into creating a marketplace for digital lending through launch of Razorpay Capital. The case provides details of the growth of Razorpay and its move from its core strength of payment gateway

Situated within a context where high-skilled migration is increasingly being featured in policy debates around the world as part of strategies to foster innovation, this chapter examines the ways highly skilled entrepreneurs in tech traverse their entrepreneurship and their subsequent migration via business accelerators. Business accelerators, which are not just promoted as pre-seed funds in financial circles, but also by migration policy as sponsors of migrant innovation, play an important role in the lives of young migrant ventures. However, based on interviews with entrepreneurs that used policy-endorsed accelerators in the United Kingdom, this chapter emphasises that both finance and migration policy considerations are just tiny specks in a larger picture. This chapter shows the boundary-fluid lives entrepreneurs in tech lead, and puts forth that it is the symbolic capital that they amass through their active use of accelerators, that they then convert to economic value. Consequently, it is argued that discussions around social integration of migrants into ‘mainstream’ society need to be viewed with a new lens, as the symbolic capital thus accrued, is at a truly transnational level.

Entrepreneurial activity is currently a primary concern of many developed economies that struggle with changes in their industrial structures. Many of the traditionally strong industries are encountering strong global competition and declining markets, and national competitiveness is often said to be built on new entrepreneurial firms that are able to grow in global markets. The facilitating national systems for these firms are covered in the emerging start-up ecosystem discussion. This chapter aims to contribute to this discussion by incorporating an analysis of the variety of actors and activities needed in start-up industries that rely on competence bloc theory. Furthermore, inspired by cultural-historical activity theory, the study specifies the contextual-, temporal- and renewal-related determinants of the activity of start-up ecosystems. As a result, a framework for examining start-up ecosystems as platforms for high-growth entrepreneurship is proposed in terms of its core constituencies that influence the emergence and non-emergence of high-growth firms.

The objective of this chapter is to identify the key characteristics of Global Services businesses that will thrive and achieve success in the future. These factors are integrated into three main pillars, which we refer to as the Triple-Win. The first and most obvious pillar is technology as a tool. The second pillar is the design and sustainability of the business model, without which the previous factor would be merely a cost and not an investment. And last but not the least, there is the purpose which gives meaning to the proposal, focusing on the human being and their environment. The DIDPAGA business model sits at the intersection of these three elements.

Overconfidence in one’s entrepreneurial abilities is often assumed to motivate the behaviors of founders of high growth ventures. However, when founders encounter significant obstacles in the firm growth process, some begin to doubt their efficacy of their abilities to manage these growth processes successfully. In these circumstances, prior research suggests that such self-doubt creates significant cognitive constraints on an entrepreneur’s growth ambitions. Similar to other types of resource constraints, cognitive constraints are thought to impact firm performance outcomes negatively. Despite these claims, in this study, phenomenological analysis of the experiences of a group of entrepreneurs creating and managing high-growth ventures based largely in Silicon Valley suggests that a number of these entrepreneurs experience significant levels of self-doubt but still persist in growing their ventures. Yet current entrepreneurship theory provides limited guidance regarding how entrepreneurs overcome these self-doubts and persist in creating a new venture. To address these theoretical limitations, in this chapter, we examine the cognitive process through which entrepreneurs wrestle with self-doubt in order to overcome self-imposed, cognitive constraints on firm growth. Based on this analysis, we develop a process model using a unique sample of interviews with 27 high-tech, high-growth entrepreneurs who have received venture capital funding. This model suggests entrepreneurs overcome self-doubt by managing the emotional impact derived from the discrepancy between their ideal and actual selves. Furthermore, entrepreneurs engage in an active process of transforming negative mental states by leveraging their intentionality, engaging in forethought, taking consistent action, and relying on the support of others. Overall, we find that entrepreneurs display a high level of entrepreneurial agency when attempting to transform negative mental states in order to persist with their ventures. Implications of these findings for cognitive theories of entrepreneurial action are discussed.

Seed accelerators (SAs) appear as a more advanced version of business incubators. These for-profit organizations in exchange of equity, help setting new start-ups by providing mentoring and funding during its first months. Due to their emergent nature, the impact and expectations of SAs remains largely unknown. Therefore, the purpose of this study is to throw new light on this field by empirically assessing for the first time the performance and prospects of these organizations through a survey of 116 SAs.

A model based on the Business Incubators literature is built with four categories covering size, location, age and profitability variables, leading to two hypotheses to be tested empirically over a survey of 116 SAs.

Some remarkable findings arise after implementation of both bivariate and multivariate analysis. The results confirm a higher size and performance in the US and in the oldest SAs at statistically significant levels.

The study is not free from limitations but the findings make a contribution to the still scarce existing literature on SAs, and provide some managerial implications to their stockholders, to investors and to entrepreneurs.

The findings concerning performance indicators are especially helpful for investors, primarily concerned with the percentage return on investment factor, the period and the investment rounds needed to achieve exit. Another key issue is the SA's role as an employment seedbed. At first glance, the amount of employment, both overall and per company, might seem small given the young age of these firms. The impact of SAs on the generation of new employment is difficult to measure as it usually takes place in further stages of development of the tenant companies, the so-called scale-up process. Nonetheless, at present, the number of new companies being born is remarkable and, in terms of employment, the results are indeed promising. Our findings also offer important implications for entrepreneurs, venture investors and policy-makers. To entrepreneurs, our findings offer insight on the expectations to hold in the accelerator programs.

For policy-makers and would-be accelerator founders, our results support the idea shared in the literature that accelerators can be an effective entrepreneurial intervention, even in small entrepreneurial ecosystems, compared to the strongest entrepreneurial hubs (Hallen et al., 2017).

SAs are a very recent phenomenon which is blooming all over the world, especially in developed countries. SAs are therefore considered a key agent in the prospects of any entrepreneurial ecosystem. However, no studies have so far analysed the impact and performance of this emerging instrument. This is precisely the main purpose of this paper, to offer for the first time an approximate and exploratory assessment on the impact and prospects of SAs, based on a database.

種子促進中心，以企業孵化中心的更高級版本的形態出現。這些營利組織、在企業剛開始營運的首數個月內提供指導及資金，以換來股權。由於種子促進中心是從未有過的，故其影響及人們寄予的期望大致仍為未知之數。因此，本研究旨在這範疇內提供新的知識，以實證方法，透過調查116間種子促進中心，首次對這類組織的表現及前景進行了評估。

研究人員根據關於企業孵化中心的文獻建立了一個模型，內容包括四個範疇，﹔涵蓋的變量為：規模大小、地域位置、經營年期及盈利狀況。這模型提供了兩個以實證方法、透過調查116間種子促進中心來進行驗證的假設。

透過進行二元及多元分析取得卓越的研究結果。研究結果確認了在美國的種子促進中心及歷史最悠久的種子促進中心在統計意義上顯著地呈較具規模及表現更佳。

本研究不是沒有局限的。唯研究結果為現時在種子促進中心方面的探討仍稀少的文獻提供了貢獻，亦為種子促進中心的股東、投資者及企業家提供了管理方面的提示。

與表現指數相關的研究結果對投資者尤為有用。他們主要的關注是投資因素的回報率，進行轉讓所需的時間及籌集投資總額。另一主要問題是種子促進中心作為就業苗床所扮演的角色。乍看之下，如考慮到這些公司短暫的歷史，無論整體的就業數量、或是以每間公司計算的就業數量都看似微小。種子促進中心在製造新工作方面的影響是難以量度的。這是因為新工作的產生通常出現在租戶公司發展的進一步階段內, 這就是所謂放大過程。但目前誕生的新公司的數目另人注目。而且, 以就業方面來說，效果實在是相當不錯的。我們的研究結果也為企業家、風險投資者及政策制定者提供重要的暗示。對企業家而言，我們的研究結果為他們就促進中心方案應持甚麼期望提供了啟示。

對政策制定者及未來的促進中心始創人而言，我們的研究結果支持文獻所說：促進中心、與最強大的企業樞紐比較之下，即使是在細小的企業生態系統裏，可以是有效的企業介入 (哈倫等人,2017)(Hallen et al., 2017) 。

種子促進中心是一個頗為近期才出現的現象。這現象在全球興盛起來，特別是在發達國家。因此，種子促進中心被認為是可為任何一個企業生態系統帶來前景的主要媒介。唯至今仍未有分析這新興工具的影響及表現的研究。這正正就是本研究的主要目的，就是首度根據一個數據庫，為種子促進中心的影響及前景提供一個適當和探索性的研究。

Business accelerators facilitate new venture creation, and most research on the subject focuses on the performance of accelerated ventures. This paper aims to understand what entrepreneurs value in business accelerators and how this differs for women- and men-led ventures. The authors suggest that venture growth stage may play a mediating role in these relationships.

The authors use the resource-based view perspective to develop models of women- and men-led ventures’ valuation for business accelerator services. They also draw upon a database of 2,000 US entrepreneurs.

The authors found that, compared to men, women entrepreneurs place greater value on knowledge transfer benefits (i.e. business skills education) but lower value on networking benefits offered by accelerators. However, there are no significant differences in the valuations for these services between genders for high-growth ventures. Additionally, compared to men, women leading high-growth ventures place greater value on access to potential investors or funders.

This research serves as a practical guide for accelerator administrators and marketers who seek to adjust their business support offerings based on the value placed for the services by different populations of entrepreneurs.

The authors provide a business accelerator user’s perspective and highlight differences in valuation of accelerator services by women- and men-led ventures at different stages of venture growth.

Despite ample research on the topic of business model innovation, little is known about the cognitive processes whereby some innovative business models gain the status of iconic representations of particular types of firms. This study addresses the question: How do iconic business models emerge? In other words: How do innovative business models become prototypical exemplars for new categories of firms? We focus on the case of Airbnb, and analyze how six mainstream business media publications discussed Airbnb between 2008 and 2013. The cognitive process whereby Airbnb’s business model became the iconic business model for the sharing economy involved three phases. First, these publications drew on multiple analogies to try to assimilate Airbnb’s innovative business model into their existing system of categories. Second, they developed a more nuanced understanding of Airbnb’s business model. Finally, they established it as the prototypical exemplar of a new type of organization. We contribute to business model research by providing an elaborated definition of the notion of the iconic business model which is rooted in social categorization research, and by theorizing the cognitive process that underpins the emergence of iconic business models. Our study also complements research on the role of analogical reasoning in business model innovation. Finally, we complement the market categorization literature by documenting a case of the emergence of a prototypical exemplar.