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1 – 10 of 56Fang Chen, Hari Bapuji, Bruno Dyck and Xiaoyun Wang
Although knowledge transfer is generally conceived as a two‐way process in which knowledge is transferred to and from the knowledge source, research has tended to focus on the…
Abstract
Purpose
Although knowledge transfer is generally conceived as a two‐way process in which knowledge is transferred to and from the knowledge source, research has tended to focus on the first part of the process and neglect the second part. This study aims to examine the feedback loop and how knowledge is transferred from the knowledge receiver to the knowledge source.
Design/methodology/approach
The paper relies on interviews and archival records to conduct an in‐depth case study of cross‐border knowledge transfer work carried out by a Canadian non‐profit organization.
Findings
The paper finds that by learning about receivers' knowledge, background and learning styles, as well as their social context or learning environment, such as language, culture, tradition and history, “source” persons are in fact able to acquire for themselves valuable new knowledge. This in turn assists both the source and receiver to establish shared understandings, thereby facilitating a more effective knowledge transfer thus enhancing learning for both the source and receiver.
Research limitations/implications
Given that this is a case study of one organization, the findings of this study may not be readily generalizable to other organizations, or settings. Despite this limitation, the study raises some important questions for further investigation and contributes to existing research on intercultural knowledge transfer.
Practical implications
Individuals involved in knowledge transfer who pay attention to the feedback loop can better perform their roles and also improve their knowledge.
Originality/value
It has been acknowledged in the literature that expatriates engage in extensive learning while transferring knowledge in their overseas assignments. However, little research has examined what they have learned, how they learn, and the benefits of such learning. This research suggests that knowledge sources can enhance their own knowledge as well as improve knowledge transfer to recipients by nurturing feedback loops.
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Louise Tourigny, Vishwanath V. Baba and Xiaoyun Wang
The purpose of this paper is to investigate the impact of role stressors on job stress among airline employees in mainland China. More specifically, the aggravating effects of…
Abstract
Purpose
The purpose of this paper is to investigate the impact of role stressors on job stress among airline employees in mainland China. More specifically, the aggravating effects of shift work and the mitigating effects of decision latitude are explored to facilitate strategies of intervention aimed at reducing job stress.
Design/methodology/approach
Data are collected using a field survey in Mandarin from 485 airline employees, including pilots, flight attendants, and service employees in five major cities in mainland China.
Findings
The findings demonstrate that role overload and role conflict have significant positive effects on job stress. Furthermore, both shift work and its interference with non‐work activities significantly elevated the impact of role overload on job stress. Findings also reveal that decision latitude mitigated the detrimental effect of role overload on job stress for employees working on fixed shift, but not for employees working on rotating shift.
Research limitations/implications
This is a cross‐sectional study using perceptual measures.
Practical implications
The findings suggest that aviation managers in China need to focus not only on decision latitude but also on job and organizational design to mitigate the impact of job demands on stress. While decision latitude works to ease demands among those who work on fixed shifts, it does not work in the same way for those working on rotating shifts.
Originality/value
This paper corroborates the cross‐cultural applicability of stress theory by demonstrating the detrimental role of rotating shift on stress while at the same time calling attention to some cultural shaping of the findings.
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Serdar Durmusoglu, Mark Jacobs, Dilek Zamantili Nayir, Shaista Khilji and Xiaoyun Wang
– The purpose of this paper is to clarify the role of organizational culture and rewards in stimulating the sharing and gaining of knowledge.
Abstract
Purpose
The purpose of this paper is to clarify the role of organizational culture and rewards in stimulating the sharing and gaining of knowledge.
Design/methodology/approach
Hierarchical regression using survey data.
Findings
The analyses show that rewards and organizational culture of knowledge transfer influence the knowledge shared and knowledge gained. Moreover, culture and rewards interact to influence knowledge gained, but not knowledge shared which leads to the conclusion knowledge gaining can be induced by rewards, even in the absence of a supportive culture.
Research limitations/implications
The findings are consistent with socio-technical theory (STT) and the discussion positions this perspective as useful for future knowledge management studies. This research confirms that knowledge sharing and gaining are uniquely different activities that respond differently to culture and rewards.
Originality/value
This study combines the work of different fields by focusing on knowledge sharing and gaining in a single study. Through this process, a bridge between organizational learning theory and STT is revealed.
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Vishwanath V. Baba, Louise Tourigny, Xiaoyun Wang, Terri Lituchy and Silvia Inés Monserrat
The purpose of this paper is to investigate the effect of job demand, job control, and supervisory support on stress among nurses in China, Japan, Argentina, and the Caribbean…
Abstract
Purpose
The purpose of this paper is to investigate the effect of job demand, job control, and supervisory support on stress among nurses in China, Japan, Argentina, and the Caribbean using the Job demand‐control (JDC) and the Job demand‐control‐support (JDCS) models.
Design/methodology/approach
The authors have employed a comparative research design, cross‐sectional survey methodology with convenient random sampling, and a commonly used statistical analytic strategy.
Findings
The results highlight that job demand, job control, and supervisory support are important variables in understanding stress among nurses. This has been corroborated in China, Japan, Argentina, and the Caribbean. Based on their findings and what is available in the literature, the authors report that the JDCS model has universal significance albeit it works somewhat differently in different contexts.
Originality/value
This study's contribution comes from its comparative nature, theoretical anchor, its use of one of the most popular models of stress, its focus on a profession that is demonstrably stressed, its use of common measures and an established analytic strategy. The study's findings underscore the cross‐cultural usefulness and application of the JDCS model along with its threshold and substitution effects and limiting conditions.
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This paper aims to raise some important questions for cross‐cultural research on occupational stress and well‐being and sets the stage for the five papers in the special issue.
Abstract
Purpose
This paper aims to raise some important questions for cross‐cultural research on occupational stress and well‐being and sets the stage for the five papers in the special issue.
Design/methodology/approach
This paper reviews some previous literature on cross‐cultural understanding of occupational stress and well‐being, why such research is difficult to undertake, and summarizes the five original manuscripts that comprise this special issue.
Findings
Manuscripts in this special issue represent authors from several countries and report data collected from over a dozen countries. Some contributions attempt to replicate previous North American and European research findings in other countries while others undertake comparative studies of two or more countries.
Originality/value
It is important to undertake more cross‐cultural comparative research of the effects of occupational stress and well‐being to determine whether any boundary conditions exist for previous results based in North American and European samples. In addition, future research should include assessments of some national culture values.
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The purpose of this paper is to develop a systematic understanding of the mechanisms through which high-performance work systems (HPWSs) facilitate the incremental and radical…
Abstract
Purpose
The purpose of this paper is to develop a systematic understanding of the mechanisms through which high-performance work systems (HPWSs) facilitate the incremental and radical innovative capabilities of organizations. Using a knowledge-based view of the firm, the paper introduces the mediating role of intellectual capital (composed of human, organizational and social capital) while examining this issue.
Design/methodology/approach
Data were collected using a questionnaire survey approach from 164 firms in the People's Republic of China. The paper used analyses based on structural equation modeling to measure the main constructs and test the hypothesized relationships among the variables.
Findings
The results indicate that HPWSs contribute to both the incremental and radical innovative capabilities of organizations. In addition, intellectual capital mediates the relationships between HPWSs and different types of innovative capabilities. Specifically, organizational and social capital mediate the relationship between HPWSs and incremental innovative capability, whereas social capital mediates the relationship between HPWSs and radical innovative capability.
Originality/value
The study supports and expands on the strategic human resource management (SHRM) literature and knowledge-based view of the firm in terms of whether, why and how HPWSs can develop a competitive advantage on the basis of innovation.
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Qianqian Ju, Yan Wang, Hui Liu, Xiaoyun Du and Yifei Li
Stakeholders in complex capital projects are characterized by complicated interactions, adversarial short-term relationships and cooperative demand for deliverables. Unhealthy…
Abstract
Purpose
Stakeholders in complex capital projects are characterized by complicated interactions, adversarial short-term relationships and cooperative demand for deliverables. Unhealthy interfaces between stakeholders often lead to significant interface conflicts, which gradually become apparent in the construction stage. However, stakeholder interface health (SIH) has not been well understood and measured in the construction industry by either scholars or practitioners. It is essential to identify unhealthy interface relationships between stakeholders by comprehensively assessing SIH for enhancing project performance.
Design/methodology/approach
The study provided a comprehensive framework to assess SIH. The assessment was based on Wuli-Shili-Renli theory. Moreover, the CRITIC and Grey-TOPSIS methodologies were applied to precisely evaluate the SIH level. Besides, graph-based interface networks were developed to visualize SIH. At last, the framework was applied to a mass rapid transit project in China to test the validity of the study.
Findings
The result showed that stakeholder interfaces with strict contract constraints are healthier. On the other hand, IM behaviors make up for the soft coordination mechanism without contract constraints to a certain extent. The results of the case study were consistent with the actual project practices. The proposed framework provided a useful IM tool for assessing and visualizing SIH.
Research limitations/implications
The limitation of this study is that only the mass rapid transit project was selected for empirical analysis to validate the effectiveness of the proposed framework. It is recommended that the proposed framework be applied to other types of complex capital projects to further discussions in IM.
Practical implications
Theoretically, this study introduces a comprehensive framework to measure the health of stakeholder interfaces in complex capital projects, which helps to provide a theoretical basis and methodological support for stakeholder interface management.
Social implications
Practically, applying SIH assessment to existing interface management procedures can help the project manager identify interface conflicts between stakeholders in time and eventually contribute to the improvement of PM performance. At the same time, the interface management team tracks the responsibilities of unhealthy interface stakeholders and requires them to take measures to improve the SIH level. Stakeholder interfaces with lower health scores should be given more attention. The proposed framework can serve as a novel IM approach to identify weaknesses in IM and take targeted management measures to alleviate unhealthy stakeholder interface relationships.
Originality/value
The study provides an innovative method for scientifically and accurately assessing SIH. This research can help scholars and practitioners in the project management field facilitate the diagnosis of unhealthy interface relationships and provide decision support for the project management theoretical foundation.
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In this paper, the authors take the central environmental protection inspection (CEPI) as an exogenous shock to study the reaction of the stock market in China. Using the event…
Abstract
Purpose
In this paper, the authors take the central environmental protection inspection (CEPI) as an exogenous shock to study the reaction of the stock market in China. Using the event study method, the authors check how the first round of the first batch of CEPI supervision affects the cumulative abnormal return (CAR) of the listed firms on the Shenzhen or Shanghai stock exchange. This paper aims to discuss the aforementioned objective.
Design/methodology/approach
In this paper, the authors take the first round of the first batch of CEPI supervision as a clean exogenous shock to study its effects on the capital market. The authors collect daily trading data from the China stock market and accounting research (CSMAR) database, with the sample containing 1,950 Chinese firms listed on either the Shenzhen or Shanghai stock exchanges. And detailed information on CEPI supervision is obtained from the official website of the Ministry of Ecology and Environment of the People's Republic of China. The event study method is adopted to analyze the reaction of the stock market under CEPI supervision. Specifically, the authors constructed the cumulative abnormal return of each firm around the event day of CEPI. To capture the deterrent effects of CEPI supervision, the authors examine the situation of polluting and non-polluting firms in the supervised provinces, adjacent provinces and provinces that are not supervised or close to the supervised provinces, respectively.
Findings
This paper throws light on the following: (1) the polluting firms in the supervised provinces were negatively impacted by CEPI within 20 trading days of the event day, and its effects spread to the polluting firms in the neighboring provinces; (2) CEPI had a favorable impact on the non-polluting businesses in the provinces that are neither supervised nor close to the supervised provinces. The authors contend that it is because the investment is being forced out of the polluting sector and into the non-polluting sector, which is more pronounced in the provinces not directly or indirectly targeted by CEPI; (3) by comparison, the “looking back monitoring of the first round” has had no discernible detrimental impact on the firms' CAR, indicating an important role of psychology anticipation of investors in the stock market performance; (4) although not physically located in the supervised provinces, the downstream enterprises of the polluting firms suffer significantly from CEPI shock; (5) the effectiveness of CEPI supervision in the supervised provinces depends on the level of local environmental regulation and the ownership structure of the company. Private firms in the provinces with stronger environmental regulations suffer more from the CEPI shock; (6) the multivariate analysis shows that while enterprises with high ROE and financial leverage may be at risk of CAR loss, older, larger firms are less likely to experience CEPI shock; (7) the study of persistent effect reveals that the strike of CEPI supervision can last for at least 10 months after the event day and deterrent effect can be spread within the whole polluting industry.
Research limitations/implications
In this paper, the authors only concentrate on the market reaction within 20 trading days after the event day. An analysis of long-term effects should be valuable to get a deeper knowledge of the capital market reaction to the CEPI policy. In addition, the paper only focuses on the first round of the first batch of CEPI. Since CEPI has been built as a constant regulation of local environmental performance, further study may need to track both the reaction of listed firms and investment behavior in the capital market.
Practical implications
Policy implications of the paper are as follows: First, for the policymakers, it is important to construct a constant environmental regulation system instead of a campaign movement. Second, for investors, as environmental issues are receiving increasing attention from both the government and the public, investment decisions should take into account firms' environmental performance, which can help reduce the risk from environmental regulations. Third, the firms in the polluting industry should take more action to reduce pollutant releases and adopt green technology, which is essential for sustainable development under environmental protection.
Originality/value
This paper contributes to the existing literature in the following aspects. First, the authors provide new evidence on the effects of environmental regulations as a shock to the stock market, which has been wildly concentrated in the literature about environmental policies evaluation and capital market reaction. Second, the authors supplement the literature on green finance and sustainability transformation, which has got increasing attention in recent years. Theoretically, by guiding investment and affecting the stock market performance, environmental regulations are considered to be an efficient way to stimulate polluting firms to transform into green development. The results of the paper support this intuition by showing that the CAR of the non-polluting firms in non-supervised provinces in fact benefit from the CEPI supervision.
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Jiamin Peng, Liwen Chen, Xiaoyun Yang and Lishan Xie
Drawing on signaling theory and the “signal transmission–interpretation–feedback” framework, this study explores the effects of perceived distributive justice and respect from…
Abstract
Purpose
Drawing on signaling theory and the “signal transmission–interpretation–feedback” framework, this study explores the effects of perceived distributive justice and respect from managers on nurses' work meaningfulness and work effort in public hospitals in China and examines the moderating role of work self-efficacy.
Design/methodology/approach
We collected 341 paired questionnaires for nurses and managers from four public hospitals in China. The data were analyzed by structural equation modeling and hierarchical regression analysis.
Findings
Distributive justice and managers' respect for employees are positively related to work meaningfulness. Additionally, work self-efficacy negatively moderates this relationship. Work meaningfulness is positively related to work effort and fully mediates the relationships between perceived distributive justice and respect from the manager and work effort.
Practical implications
This study provides useful insights for healthcare organizations to improve nurses' work meaningfulness from the perspectives of their material and emotional needs, according to their work self-efficacy characteristics, thus promoting their work effort. The findings offer important guidance for improving the effectiveness of grass-roots human resources to cope with unpredictable situations such as the COVID-19 pandemic.
Originality/value
This study focuses on the organization's environmental factors that affect the primary staff's work meaningfulness. Further, it analyzes the differences in signal interpretation among nurses with different work self-efficacy characteristics, thus providing new insights into work meaningfulness. Through manager–nurse pairing data, it reveals the important role of work meaningfulness in motivating work effort.
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