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Article
Publication date: 17 February 2012

Developing India‐centric B2B sales theory: an inductive approach using sales job ads

Murali Mantrala, Shrihari Sridhar and Xiaodan (Dani) Dong

Given India's rapid industrial growth and burgeoning numbers of sales and marketing employees, there is an urgent need to develop India‐centric B2B sales management…

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Abstract

Purpose

Given India's rapid industrial growth and burgeoning numbers of sales and marketing employees, there is an urgent need to develop India‐centric B2B sales management knowledge. However, there is little hard information about similarities or differences between sales management strategies in India and the developed economies. To shed more light on this issue, in this commentary the aim is to report the results of a novel exploratory study of recent India B2B sales job ads motivated by the idea that sales recruiting is a critical sales management function that provides insights into hiring organizations' overall business strategy.

Design/methodology/approach

The authors content analyze a sample of India sales job ad postings to identify the job goals, skills and additional roles sought by Indian B2B sales recruiters. Subsequently, they use latent class clustering to segment companies along these requirements.

Findings

It is found that B2B sales organizations in India appear to be recruiting according to the same core strategies, principles and criteria as those in the developed world, especially with regard to customer management.

Research limitations/implications

This research develops confidence that some extant B2B sales management theories, models, and knowledge accumulated in developed markets are applicable to the Indian context, with suitable modifications to accommodate idiosyncratic cultural and economic differences.

Originality/value

This is the first, albeit exploratory, effort to utilize the content of India‐specific B2B sales job advertisements as a source of data and insights into sales management strategies in India.

Details

Journal of Business & Industrial Marketing, vol. 27 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/08858621211207207
ISSN: 0885-8624

Keywords

  • Business marketing
  • Sales management
  • Sales force recruiting
  • Customer acquisition and retention
  • Latent class clustering
  • India
  • Business‐to‐business marketing
  • Recruitment advertising

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Article
Publication date: 17 February 2012

Tiger, tiger, burning bright! Will India’s tiger economy stimulate its business marketing space?

Ramendra Singh and D.V.R. Seshadri

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Abstract

Details

Journal of Business & Industrial Marketing, vol. 27 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/jbim.2012.08027caa.001
ISSN: 0885-8624

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Article
Publication date: 1 June 2020

Race to learn: knowledge characteristics and resource structure

Chandan Acharya, Isabel Rechberg and Xiaodan Dong

This paper aims to study the impact of the interactive effect of knowledge characteristics – tacitness, specificity and availability – and resource structure …

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Abstract

Purpose

This paper aims to study the impact of the interactive effect of knowledge characteristics – tacitness, specificity and availability – and resource structure – complementarily and asymmetric – on learning race behavior among international joint venture (IJV) partners in China.

Design/methodology/approach

Preliminary in-depth interviews with three IJV managers were conducted to develop and evaluate the tentatively developed questionnaire. The finalized survey questionnaire was distributed to middle and top-level managers of IJVs, resulting in a total of 124 usable surveys. The psychometric properties of data were evaluated using Cronbach’s alpha and confirmatory factor analysis and hypotheses were tested using a generalized linear model.

Findings

The results show that partners in IJV have low tendencies to acquire tacit and specific knowledge, but, when the resource is complementary, it stimulates the learning race. Also, when resources are asymmetric, IJV partners engage in the learning race more aggressively, particularly for highly specific knowledge. The situation reverses for highly available knowledge.

Originality/value

The findings provide important insights for both researchers and managers on knowledge characteristics and resource structure influencing learning race behavior. This insight allows firms to leverage features of knowledge and resource conditions to prevent or facilitate the learning race for either common or private interests.

Details

Journal of Knowledge Management, vol. 24 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/JKM-10-2019-0575
ISSN: 1367-3270

Keywords

  • IJV
  • Knowledge characteristics
  • Learning race
  • Resource structure

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