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1 – 10 of over 2000Users’ active participation in platform value co-creation is the key to the development of crowdsourcing logistics platforms, especially the active participation of the…
Abstract
Purpose
Users’ active participation in platform value co-creation is the key to the development of crowdsourcing logistics platforms, especially the active participation of the crowdsourcee who provide logistics services. However, driven by self-interest, coupled with loose links among subjects on the platform ecological chain, it is difficult for users to effectively form value co-creation intentions. This study aims to explore how platform governance affects crowdsourcees’ intention to participate in value co-creation on the platform through individual cognition.
Design/methodology/approach
Based on social cognitive theory (SCT), this study built a research model and took the crowdsourcee on China’s well-known crowdsourcing logistics platforms as the investigation object, using the collected 302 valid survey data to test the model.
Findings
The results showed that platform governance mechanisms have a significant influence on crowdsourcees’ intention to participate in value co-creation on the platform, either directly or through crowdsourcee cognition, and the impact is different. The crowdsourcee cognition plays a mediating role between platform governance mechanisms and crowdsourcees’ intention to participate in value co-creation on the platform, and the mediating effect of value acquisition perception (VAP) is significantly higher than self-efficacy (SE).
Originality/value
The results provided references for crowdsourcing logistics platforms to develop a targeted governance mechanism to promote the platform to achieve value co-creation.
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Non-vehicle operating carrier platform is a typical crowdsourcing logistics platform that has achieved rapid development in China in recent years, and the sustainable development…
Abstract
Purpose
Non-vehicle operating carrier platform is a typical crowdsourcing logistics platform that has achieved rapid development in China in recent years, and the sustainable development of non-vehicle operating carrier platform is underpinned by a large and stable professional user group. The purpose of this paper is to understand what platform incentives are available and to explore the influence mechanism of these incentives on actual carriers’ continuous intention to participate in non-vehicle operating carrier platform.
Design/methodology/approach
Based on organizational institution theory and behavioral motivation theory, the paper established the influence mechanism model of platform incentives on actual carriers’ continuous participation intention of non-vehicle operating carrier platform. A total of 300 questionnaires were distributed by Road Transportation Management Bureau of Zhejiang Province and a third-party questionnaire survey platform, and 176 valid questionnaires were collected. The partial least squares structural equation modeling (PLS-SEM) method based on PLS estimation was used to analyze the data.
Findings
The results revealed that the platform incentives have a significant influence on actual carriers’ continuous participation intention. The influence of the reputation incentive is the most profound, ranking first. The influence of the resource incentive is second to that of reputation incentive, ranking second. The influence of the bonus incentive ranks third. The operating cost perception, social value perception and functional value perception have significantly mediating effect. Furthermore, the mediating effect of social value perception and functional value perception is significantly higher than that of operating cost perception.
Originality/value
This study revealed the influence mechanism of platform incentives on actual carriers’ continuous participation intention of non-vehicle operating carrier platform. The relevant research results provided references for the establishment of platform incentive mechanism.
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Instant crowdsourcing logistics (ICL) platform is an emerging business model in the field of logistics services. Crowdsourcees’ active participation in platform value co-creation…
Abstract
Purpose
Instant crowdsourcing logistics (ICL) platform is an emerging business model in the field of logistics services. Crowdsourcees’ active participation in platform value co-creation is the key to success for this business model. This study aims to explore the influence of platform governance mechanisms on crowdsourcees’ participation in value co-creation on the platform.
Design/methodology/approach
Based on governance theory, this study constructed a model of the influence of platform governance mechanisms on crowdsourcees’ value co-creation intentions and discussed the role of community diversity in this model. The survey data of 319 collected from crowdsourcees on China’s well-known ICL platform were analyzed using a partial least squares structural equation model.
Findings
The results showed that platform governance mechanisms have a significant influence on crowdsourcees’ value co-creation intentions. Among them, the impact of the welfare resource support mechanism is the largest, followed by the reputation reward and punishment mechanism, while the price coordination mechanism has the least impact. Community diversity has a significant positive moderating effect on the welfare resource support mechanism and crowdsourcees’ value co-creation intentions, but not between other governance mechanisms and crowdsourcees’ value co-creation intentions.
Originality/value
The results provide references for ICL platform to develop a targeted governance mechanism to enhance the positive role of community diversity and reduce the negative impact.
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Jianyao Jia, Shan Jiang, Liang Xiao and Fei Lu
The adoption of emerging information and communication technologies in construction project teams has engendered numerous virtual spaces, characterized by communication visibility…
Abstract
Purpose
The adoption of emerging information and communication technologies in construction project teams has engendered numerous virtual spaces, characterized by communication visibility and content persistence. As a result, the knowledge exchanged in these virtual spaces serves as a team’s digital resources. However, the extant literature mostly takes a process-based approach to examine the impact of knowledge sharing, thus failing to fully comprehend the process of converting digital resources into performance, resulting in a gap in the literature.
Design/methodology/approach
This study employs team resource-based theory to construct a theoretical model and develop hypotheses. Specifically, knowledge integration capability and team efficacy are hypothesized as two types of critical capabilities that mediate the links between knowledge sharing (quantity and quality) in virtual spaces and management performance. Data from 128 middle and senior construction project managers were collected to test the proposed theoretical model.
Findings
The results suggest that relationships between knowledge sharing (quantity and quality) and project management performance are both mediated by knowledge integration capability. Moreover, team efficacy could only partially translate knowledge sharing quantity into performance and couldn’t transform knowledge sharing quality into performance. Besides, knowledge integration is found to strengthen the link between knowledge sharing quantity and performance but weaken the relationship between knowledge sharing quality and performance.
Originality/value
This study explores how knowledge shared in virtual spaces could be leveraged for improving management performance in construction project teams. The findings in this study enhance the understanding of knowledge sharing in digital environments and afford important insights into transforming digital resources into performance within construction project teams.
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Liang Xiao, Jiawei Wang and Xinyu Wei
Value co-creation (VCC) helps platforms establish competitive advantages. Unlike their traditional counterparts, social attribute is a key concept of social e-commerce platforms…
Abstract
Purpose
Value co-creation (VCC) helps platforms establish competitive advantages. Unlike their traditional counterparts, social attribute is a key concept of social e-commerce platforms. This study integrates VCC and social network theories, introduces relational embeddedness and divides this variable into economic and social relational embeddedness to explore its impact on VCC intention. This study also explores the mediating and moderating roles of customers' psychological ownership (CPO) and regulatory focus, respectively.
Design/methodology/approach
A questionnaire survey was conducted among users of mainstream social e-commerce platforms in China, and the relationship among the variables was revealed through a structural equation modeling of 464 valid responses.
Findings
The dimensions of relational embeddedness positively affect CPO and VCC intention, with social relational embeddedness exerting the strongest effect. CPO positively affects VCC intention and partially mediates the relationship between relational embeddedness and VCC intention. Promotion and prevention focus positively and negatively moderate the relationship between CPO and VCC intention, respectively.
Originality/value
This study expands the VCC research perspective and links the VCC concepts to social network dynamics. From the relational embeddedness perspective, this study identifies the type and intensity of relational embeddedness that promotes users' VCC intention and contributes to theoretical research on VCC and relational embeddedness. This study also introduces CPO as an intermediary variable, thus opening the black box of this mechanism, and confirms the moderating role of regulatory focus as the key psychological factor motivating users' VCC intention.
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Liang Xiao, Tongping Ke, Fumao Yu and Peihua Guo
Digital freight platform is an innovation practice of green concept, sharing economy and crowdsourcing concept in China's logistics field. It has many advantages, such as…
Abstract
Purpose
Digital freight platform is an innovation practice of green concept, sharing economy and crowdsourcing concept in China's logistics field. It has many advantages, such as improving the utilization rate of logistics resources, reducing carbon emissions, etc., so it has been highly regarded by the government. This paper systematically studies what types of government supports are available and explores the influence mechanism of these government supports on users' participation intention in digital freight platform.
Design/methodology/approach
In total 191 valid questionnaires were collected through a questionnaire survey in China. Then SmartPLS is used to analyze the collected data.
Findings
The empirical results show that user subsidies, standardization of tax administration and financial resource support have a significant impact on actual carriers' participation intention in digital freight platform. The impact of standardization of tax administration on actual carriers' participation intention is the most substantial, followed by that of financial resource support, while the user subsidies exert a minimum impact. Moreover, the impact of standardization of tax administration and user subsidies on legitimacy perception is related to enterprise scale.
Originality/value
This study enriches the field of crowdsourcing logistics research and provides referential suggestions for the formulation and implementation of government supports to promote the sustainable development of green crowdsourcing logistics platforms represented by digital freight platform. In addition, in the growth process of new models with strong social benefits, the government can promote its development through a variety of policy tools to improve the accuracy of government policies.
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Xiao-Liang Shen, Yang-Jun Li and Yongqiang Sun
Wearable health information systems (IS) open up a new era for personal health self-management, and bring about disruptive changes to individual lives. However, prior studies on…
Abstract
Purpose
Wearable health information systems (IS) open up a new era for personal health self-management, and bring about disruptive changes to individual lives. However, prior studies on IS post-adoptive behavior primarily focused on either continuance or discontinuance, neglecting the mutual transformation process between IS usage and rejection behavior. This behavior is expressed as intermittent discontinuance in the current study. By revising and extending the expectation-disconfirmation model, the purpose of this paper is to understand the factors affecting information system intermittent discontinuance in the context of wearable eHealth.
Design/methodology/approach
This study proposes a revised expectation-disconfirmation model by incorporating four new theoretical constructs, i.e. neutral disconfirmation, attitudinal ambivalence, neutral satisfaction, and intermittent discontinuance. An online survey was used to validate the research model, and 428 wearable health device users were recruited in this study.
Findings
Empirical results demonstrate that neutral disconfirmation exerts positive effects on neutral satisfaction and attitudinal ambivalence, both of which further have positive effects on intermittent discontinuance. In addition, attitudinal ambivalence also has a positive and significant effect on neutral satisfaction.
Originality/value
This study extends the current understanding on IS post-adoption usage behavior by introducing a new concept, i.e., intermittent discontinuance. In particular, post-adoption usage behavior is viewed as a dynamic process within a changing environment in this study. Some unique features specific to intermittent discontinuance are also identified. In this regard, neutral and conflicting constructs further add new values to IS adoption and diffusion literature. In addition, the integration of eHealth and wearable devices provides a fruitful research context for future research, and this study represents one of the first attempts to empirically explore the intermittent usage problems encountered within this emerging phenomenon.
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Mingxiao Dai, Xu Peng, Xiao Liang, Xinyu Zhu, Xiaohan Liu, Xijun Liu, Pengcheng Han and Chao Wu
The purpose of this paper is to propose a DC-port voltage balance strategy realizing it by logic combination modulation (LCM). This voltage balance strategy is brief and high…
Abstract
Purpose
The purpose of this paper is to propose a DC-port voltage balance strategy realizing it by logic combination modulation (LCM). This voltage balance strategy is brief and high efficient, which can be used in many power electronic devices adopting the cascaded H-bridge rectifier (CHBR) such as power electronic transformer (PET).
Design/methodology/approach
The CHBR is typically as a core component in the power electronic devices to implement the voltage or current conversion. The modulation method presented here is aiming to solve the voltage imbalance problem occurred in the CHBR with more stable work station and higher reliability in ordinary operating conditions. In particular, by changing the switch states smoothly and quickly, the DC-port voltage can be controlled as the ideal value even one of the modules in CHBR is facing the load-removed problem.
Findings
By using the voltage balance strategy of LCM, the problem of voltage imbalance occurring in three-phase cascaded rectifiers has been solved properly. With the lower modulation depth, the efficiency of the strategy is shown to be better and stronger. The strategy can work reliably and quickly no matter facing the problem as load-removed change or the ordinary operating conditions.
Research limitations/implications
The limitation of the proposed DC-port voltage balance strategy is calculated and proved, in a three-module CHBR, the LCM could balance the DC-port voltage while one module facing the load-removed situation under 0.83 modulation depth.
Originality/value
This paper provides a useful and particular voltage balance strategy which can be used in the topology of three-phase cascaded rectifier. The value of the strategy is that a brief and reliable voltage balance method in the power electronic devices can be achieved. What is more, facing the problem, such as load-removed, in outport, the strategy can response quickly with no switch jump and switch frequency rising.
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Chaofan Yang, Yongqiang Sun, Nan Wang and Xiao-Liang Shen
Although extant studies have investigated the antecedents of negative electronic word of mouth (eWOM), they treated it as a unidimensional concept without classification. To…
Abstract
Purpose
Although extant studies have investigated the antecedents of negative electronic word of mouth (eWOM), they treated it as a unidimensional concept without classification. To bridge this knowledge gap, this paper distinguishes rational negative eWOM (RNW) from emotional negative eWOM (ENW) and leverages the consumer value framework to investigate their drivers in the context of peer-to-peer accommodation platforms (PPAPs).
Design/methodology/approach
This study collected data through an online survey of 437 PPAP users. Partial least squares (PLS) were used to validate the proposed hypotheses. Further, the path coefficients comparison method was adopted to distinguish the different impacts of consumer values on RNW and ENW.
Findings
This research showed that self-presentation exerted a positive impact on RNW, but its relationship with ENW was insignificant. Anger and regret were, respectively, positively related to ENW and RNW. Besides, altruism exerted a positive effect on RNW, whereas it had a negative effect on ENW.
Originality/value
First, this paper makes a fresh attempt to categorize negative eWOM into RNW and ENW. Second, this paper draws upon the consumer value framework to dissect varied motivations for posting RNW versus ENW on PPAPs. Third, this paper empirically verifies the differential influences that consumer values exert on RNW and ENW.
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Yongqiang Sun, Yiwen Zhang and Xiao-Liang Shen
Prior studies fail to reach a consensus on the effects of extrinsic motivation (EM) on knowledge contribution in virtual communities. To fill this research gap, this research…
Abstract
Purpose
Prior studies fail to reach a consensus on the effects of extrinsic motivation (EM) on knowledge contribution in virtual communities. To fill this research gap, this research proposes two mechanisms of EM – direct effect versus indirect effect via intrinsic motivation (IM) – and introduces prosocial motivation (PSM) as the moderator to define the valence of these two mechanisms.
Design/methodology/approach
This research adopts structural equation modeling to validate hypotheses based on 448 responses from XiaoMi online community users.
Findings
The results of the moderated mediation analysis show that the direct effect, indirect effect via IM and total effect of EM on knowledge contribution are contingent on the level of PSM. Specifically, as the level of PSM increases, the direct, indirect and total effects of EM on knowledge contribution and the effects of EM on IM change from positive to insignificant and then to negative. Although IM constantly plays an important role across levels of PSM, its effect is stronger when the degree of PSM is high.
Originality/value
This paper advances knowledge of an integrated framework of EM by simultaneously describing its direct and indirect effects, describing its positive and negative effects and untangling the boundary conditions under which each effect of EM applies.
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