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Article
Publication date: 18 May 2020

Bing Hu, Jing Liu and Xiang Zhang

Prior marketing and hospitality studies have largely ignored the role of corporate social responsibility (CSR) in shaping frontline employees’ customer orientation. This…

Abstract

Purpose

Prior marketing and hospitality studies have largely ignored the role of corporate social responsibility (CSR) in shaping frontline employees’ customer orientation. This study aims to investigate the impacts of employee perceived CSRs on customer orientation in hotel industry.

Design/methodology/approach

Through an onsite data collection from 642 frontline employees of 14 hotels in China, the moderated mediation model that links frontline employees’ perceptions of internal and external CSR to person-organization fit, work engagement and customer orientation were validated with the bootstrapping procedures.

Findings

The results reveal that a higher degree of perceived internal and external CSR leads to greater customer orientation through work engagement, and these indirect effects will be stronger with comparatively higher person-organization fit levels.

Practical implications

By clarifying the connection between perceived CSR initiatives and customer-oriented behaviors, this study offers inspiration for hospitality managers to devise, allocate and leverage CSR investments, strategies and practices.

Originality/value

To the best of the authors’ knowledge, this study is the first to verify a moderated mediation model that investigates the impacts of perceived CSRs (i.e. internal vs external) on customer orientation, which not only uncovers some neglected antecedents of customer orientation but also provides a more nuanced insight into perceived CSR-customer orientation linkages.

Details

International Journal of Contemporary Hospitality Management, vol. 32 no. 7
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 3 April 2019

Dibakor Boruah, Xiang Zhang and Matthew Doré

The purpose of this paper is to develop a simple analytical model for predicting the through-thickness distribution of residual stresses in a cold spray (CS…

Abstract

Purpose

The purpose of this paper is to develop a simple analytical model for predicting the through-thickness distribution of residual stresses in a cold spray (CS) deposit-substrate assembly.

Design/methodology/approach

Layer-by-layer build-up of residual stresses induced by both the peening dominant and thermal mismatch dominant CS processes, taking into account the force and moment equilibrium requirements. The proposed model has been validated with the neutron diffraction measurements, taken from the published literature for different combinations of deposit-substrate assemblies comprising Cu, Mg, Ti, Al and Al alloys.

Findings

Through a parametric study, the influence of geometrical variables (number of layers, substrate height and individual layer height) on the through-thickness residual stress distribution and magnitude are elucidated. Both the number of deposited layers and substrate height affect residual stress magnitude, whereas the individual layer height has little effect. A good agreement has been achieved between the experimentally measured stress distributions and predictions by the proposed model.

Originality/value

The proposed model provides a more thorough explanation of residual stress development mechanisms by the CS process along with mathematical representation. Comparing to existing analytical and finite element methods, it provides a quicker estimation of the residual stress distribution and magnitude. This paper provides comparisons and contrast of the two different residual stress mechanisms: the peening dominant and the thermal mismatch dominant. The proposed model allows parametric studies of geometric variables, and can potentially contribute to CS process optimisation aiming at residual stress control.

Details

Multidiscipline Modeling in Materials and Structures, vol. 15 no. 3
Type: Research Article
ISSN: 1573-6105

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Article
Publication date: 1 August 2019

Xin Ren, Fang Cheng Liu, Xiang Yu Zhang and Yi Min Xie

This paper aims to study the tensile performance, deformation characteristics, auxeticity and stability of different auxetic tubular structures generated by cutting method…

Abstract

Purpose

This paper aims to study the tensile performance, deformation characteristics, auxeticity and stability of different auxetic tubular structures generated by cutting method and pattern scale factor (PSF) method using validated finite element analysis.

Design/methodology/approach

Two types of auxetic tubular structures were designed by a coordinate transformation method and the PSF adjustment method, respectively. ABAQUS/explicit solver was used for the large deformation analysis and the displacement of key nodes was extracted to calculate Poisson’s ratio value and evaluate the deformation of tubular structures.

Findings

The random cut method was not suitable for designing auxetic tubular structures. Vertical and horizontal cut approach was suitable, but the change of the tubular diameter was lower than the tubular structures generated by the PSF adjustment method.

Research limitations/implications

Simple ways to generate auxetic tubular structure, which can be made into intelligent and foldable equipment, such as annuloplasty rings, angioplasty stents and oesophageal stents. By combined with shape memory polymer, various smart tubular materials and structures with various functions can be designed, especially in medical scaffold and other medical equipment fields.

Originality/value

The auxetic characteristic of tubular structure designed by using random cut method has been investigated for the first time. The outcome of this study would be very useful design tubular structures with better mechanical properties.

Details

Pigment & Resin Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0369-9420

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Article
Publication date: 1 October 2002

Jinwu Xiang, Guocai Hu and Xiaogu Zhang

An equivalent linear damping model is developed for forward flight condition, with the flap/lag/pitch kinematics and nonlinear characteristics of hydraulic damper taken…

Abstract

An equivalent linear damping model is developed for forward flight condition, with the flap/lag/pitch kinematics and nonlinear characteristics of hydraulic damper taken into account. Damper axial velocity is analyzed from the velocities of the damper‐to‐blade attachment point in time domain. For the case of blade lead‐lag oscillations without forced excitation and kinematics, the equivalent linear damping is calculated from transient response with energy balance method, Fourier series based moving block analysis and Hilbert transform based technology, respectively. Results indicate that equivalent linear damping decreases significantly with lead‐lag forced excitation and flap/lag/pitch kinematics, especially with the latter in flight condition.

Details

Aircraft Engineering and Aerospace Technology, vol. 74 no. 5
Type: Research Article
ISSN: 0002-2667

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Article
Publication date: 18 April 2020

Pengyang Li, Qiang Chen, Qingyu Peng and Xiaodong He

This paper aims to study the synergistic effect of graphene sponge on the thermal properties and shape stability of composite phase change material (PCM).

Abstract

Purpose

This paper aims to study the synergistic effect of graphene sponge on the thermal properties and shape stability of composite phase change material (PCM).

Design/methodology/approach

Graphene oxide sponge is first prepared from an aqueous solution of graphene oxide by freeze-drying method. The oxidized graphene sponge is reduced by hydrazine hydrate. Finally, use vacuum impregnation method to introduce paraffin into graphene sponge to prepare composite PCM.

Findings

Graphene sponge is used to improve the shape stability of paraffin wax and improves the thermal conductivity and latent heat of the composite PCM. The thermal conductivity increases by 200 per cent and the composite PCM has excellent reliability in 100 melt-freezing cycles.

Research limitations/implications

A simple way for fabricating composite PCM with high thermal conductivity and latent heat which has the potential to be used as thermal storage materials without container encapsulation has been developed by using graphene sponge and paraffin.

Originality/value

The materials and preparation methods with special structure and properties in this paper provide a new idea for the research of PCM, which can be widely used in the fields of energy conversion and storage.

Details

Pigment & Resin Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0369-9420

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Article
Publication date: 19 July 2019

Xiang Chen and Xiong Zhang

The simulation of the fluid–solid interaction (FSI) problem is important for both academic studies and engineering applications. However, the numerical approach for…

Abstract

Purpose

The simulation of the fluid–solid interaction (FSI) problem is important for both academic studies and engineering applications. However, the numerical approach for simulating the FSI problems is a great challenge owing to the large discrepancy of material properties and inconsistent description of grid motion between the fluid and solid domains. The difficulties will be further increased if there are multiple materials in the fluid region. In these complicated applications, interface reconstruction, multi-material advection and FSI must be all taken into account. This paper aims to present an effective integrated work of multi-material arbitrary Lagrangian Eulerian (MMALE) method, finite element (FE) method and the continuum analogy method to simulate the complex FSI problems involving multi-material flow. The coupled method is used to simulate the three-dimensional CONT test and the blast-plate interaction. The numerical results show good agreement with the benchmark and the experiment data, which indicates that the presented method is effective for solving the complicated FSI problems.

Design/methodology/approach

MMALE and FE methods are used to simulate fluid and solid regions, respectively. The interfacial nodes of fluid and solid are required to be coincident in the whole simulation so the interacted force can be easily and accurately calculated. To this end, the continuum analogy method is used in the rezoning phase.

Findings

The coupled method is used to simulate the three-dimensional CONT test and the blast-plate interaction. The numerical results show good agreement with the benchmark and the experiment data, which indicates that the presented method is effective for solving the complicated FSI problems.

Originality/value

To the best of the authors’ knowledge, this is the first time that the ALE method, moment of fluid interface reconstruction method, continuum analogy method and the FE method are combined to solve complicated practical problems.

Details

Engineering Computations, vol. 36 no. 8
Type: Research Article
ISSN: 0264-4401

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Article
Publication date: 5 April 2021

Yanni Yang, Yue Zhang and An-Ling Xiang

The purpose of this paper is to explore factors influencing social media usage effectiveness of publishing-related entities and discuss the differences between…

Abstract

Purpose

The purpose of this paper is to explore factors influencing social media usage effectiveness of publishing-related entities and discuss the differences between publishing-related individuals and organizations in their usage of social media and the differences between commercial organizations and public service organizations (such as libraries).

Design/methodology/approach

This paper studied 546 publishing-related entities’ accounts on the leading Chinese social media and built a theoretical model for the usage of social media by publishing-related entities. Furthermore, it examined the influencing factors from two aspects: power of influence of an entity (entity influence) and the relational interaction of a publishing-related entity with its audience (interactive relationship).

Findings

The study found that for publishing-related individual users of social media, entity influence has a greater positive effect on the effectiveness of social media usage than on the effect of interactive relationship. For publishing-related commercial organizations, the entity influence and interactive relationship have equal impacts on the effectiveness of social media usage. It is also found that interactive relationship has a stronger positive effect on the usage effectiveness of social media, especially for publishing-related public service organizations.

Originality/value

This research fills the gap in the research of comparative analysis in the understanding of social media usage by individuals and organizations related to publishing activities. Moreover, it has tried to propose a theoretical model that can help promote the effectiveness of social media usages by various publishing-related entities and their business strategies.

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Article
Publication date: 6 April 2010

Yu‐Wei Chan, Chih‐Han Lai and Yeh‐Ching Chung

Peer‐to‐peer (P2P) streaming quickly emerges as an important application over the internet. A lot of systems have been implemented to support peer‐to‐peer media streaming…

Abstract

Purpose

Peer‐to‐peer (P2P) streaming quickly emerges as an important application over the internet. A lot of systems have been implemented to support peer‐to‐peer media streaming. However, some problems still exist. These problems include non‐guaranteed communication efficiency, limited upload capacity and dynamics of suppliers which are all related to the overlay topology design. The purpose of this paper is to propose a novel overlay construction framework for peer‐to‐peer streaming.

Design/methodology/approach

To exploit the bandwidth resource of neighboring peers with low communication delay, application of the grouping method was proposed to construct a flexible two‐layered locality‐aware overlay network. In the proposed overlay, peers are clustered into locality groups according to the communication delays of peers. These locality groups are interconnected with each other to form the top layer of the overlay. In each locality group, peers form an overlay mesh for transmitting stream to other peers of the same group. These overlay meshes form the bottom layer of the overlay.

Findings

Through simulations, the performance was compared in terms of communication efficiency, source‐to‐end delivery efficiency and reliability of the delivery paths of the proposed solution currently. Simulation results show that the proposed method can achieve the construction of a scalable, efficient and stable peer‐to‐peer streaming environment.

Originality/value

The new contributions in this paper are a novel framework which includes the adaptability, maintenance and optimization schemes to adjust the size of overlay dynamically according to the dynamics of peers; and considering the importance of locality of peers in the system.

Details

International Journal of Pervasive Computing and Communications, vol. 6 no. 1
Type: Research Article
ISSN: 1742-7371

Keywords

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Article
Publication date: 28 May 2021

Guangbing Zhou, Jing Luo, Shugong Xu, Shunqing Zhang, Shige Meng and Kui Xiang

Indoor localization is a key tool for robot navigation in indoor environments. Traditionally, robot navigation depends on one sensor to perform autonomous localization…

Abstract

Purpose

Indoor localization is a key tool for robot navigation in indoor environments. Traditionally, robot navigation depends on one sensor to perform autonomous localization. This paper aims to enhance the navigation performance of mobile robots, a multiple data fusion (MDF) method is proposed for indoor environments.

Design/methodology/approach

Here, multiple sensor data i.e. collected information of inertial measurement unit, odometer and laser radar, are used. Then, an extended Kalman filter (EKF) is used to incorporate these multiple data and the mobile robot can perform autonomous localization according to the proposed EKF-based MDF method in complex indoor environments.

Findings

The proposed method has experimentally been verified in the different indoor environments, i.e. office, passageway and exhibition hall. Experimental results show that the EKF-based MDF method can achieve the best localization performance and robustness in the process of navigation.

Originality/value

Indoor localization precision is mostly related to the collected data from multiple sensors. The proposed method can incorporate these collected data reasonably and can guide the mobile robot to perform autonomous navigation (AN) in indoor environments. Therefore, the output of this paper would be used for AN in complex and unknown indoor environments.

Details

Assembly Automation, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0144-5154

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Book part
Publication date: 21 November 2014

Chi Wan and Zhijie Xiao

This paper analyzes the roles of idiosyncratic risk and firm-level conditional skewness in determining cross-sectional returns. It is shown that the traditional EGARCH…

Abstract

This paper analyzes the roles of idiosyncratic risk and firm-level conditional skewness in determining cross-sectional returns. It is shown that the traditional EGARCH estimates of conditional idiosyncratic volatility may bring significant finite sample estimation bias in the presence of non-Gaussianity. We propose a new estimator that has more robust sampling performance than the EGARCH MLE in the presence of heavy-tail or skewed innovations. Our cross-sectional portfolio analysis demonstrates that the idiosyncratic volatility puzzle documented by Ang, Hodrick, Xiang, and Zhang (2006) exists intertemporally. We conduct further analysis to solve the puzzle. We show that two factors idiosyncratic variance and individual conditional skewness play important roles in determining cross-sectional returns. A new concept, the “expected windfall,” is introduced as an alternate measure of conditional return skewness. After controlling for these two additional factors, we solve the major piece of this puzzle: Our cross-sectional regression tests identify a positive relationship between conditional idiosyncratic volatility and expected returns for over 99% of the total market capitalization of the NYSE, NASDAQ, and AMEX stock exchanges.

Details

Essays in Honor of Peter C. B. Phillips
Type: Book
ISBN: 978-1-78441-183-1

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