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Book part
Publication date: 16 May 2003

Summary and Future Directions

Peter R. Stopher and Peter M. Jones

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Transport Survey Quality and Innovation
Type: Book
DOI: https://doi.org/10.1108/9781786359551-039
ISBN: 978-0-08-044096-5

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Article
Publication date: 1 December 1995

Workshops for improving manufacturing effectiveness

Vic Gilgeous

Outlines the scope and application of three workshops and theirparticular uses in the manufacturing environment. Describes the approachtaken in each of three workshops…

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Outlines the scope and application of three workshops and their particular uses in the manufacturing environment. Describes the approach taken in each of three workshops designed to improve manufacturing effectiveness. The workshops can be used in a linked integrative way and have been developed and tried and tested on managers and students of management. They are highly participative and interactive. Workshop 1 helps sift out those elements of the key support areas to manufacturing which are causing the company′s manufacturing to be ineffective. Workshop 2 highlights those areas of capability in a company which are impeding progress and improvements being made to those areas of concern identified in the company. Workshop 3 is concerned with the process of developing action plans to tackle the areas of concern and capability issues in the company and also examines the provision of skills, resources and degree of empowerment given to those who are expected to fulfil the action plans. Feedback shows that the participants found the workshops interesting, enjoyable, and stimulating; valuable vehicles for managerial and educational development and a direct and effective way of improving a company′s manufacturing effectiveness.

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Integrated Manufacturing Systems, vol. 6 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/09576069510099347
ISSN: 0957-6061

Keywords

  • Competences
  • Effectiveness
  • Experiential learning
  • Group discussions
  • Learning organizations
  • Management development
  • Manufacturing
  • Training techniques

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Article
Publication date: 1 July 1998

Designing a customer‐focused workshop for strategic planning

Ahn‐Sook Hwang

This article presents a case study for designing a workshop for strategic planning. By describing the process of selecting, designing, and implementing a manufacturing…

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This article presents a case study for designing a workshop for strategic planning. By describing the process of selecting, designing, and implementing a manufacturing strategy workshop as a marketable instructional product in a high‐tech company, the article illuminates the role of training and development in strategic planning. It describes how a workshop for manufacturing strategic planning was selected and developed by taking a market‐oriented approach to reflect customer needs. The interactive, collaborative design process among stakeholders was practiced, and a continuous needs assessment was employed to explore and exploit customer needs throughout the design cycle. The workshop covered both the conceptual and the experiential, and learning‐by‐doing was a key instructional strategy adopted. The article concludes by discussing key learnings acquired.

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Journal of Management Development, vol. 17 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/02621719810210974
ISSN: 0262-1711

Keywords

  • Case studies
  • High technology
  • Management development
  • Strategic planning

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Article
Publication date: 24 March 2011

Collaborative psychosocial case formulation development workshops: a case study with direct care staff

Barry Ingham

The aim of this study was to provide a pilot evaluation of novel, brief formulation development workshops with direct care staff supporting people with intellectual…

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The aim of this study was to provide a pilot evaluation of novel, brief formulation development workshops with direct care staff supporting people with intellectual disabilities who display significant psychosocial difficulties. A series of workshops were designed and delivered to a staff team supporting an individual who had been referred to specialist intellectual disabilities health services. The workshops used a psychosocial framework to facilitate development with care staff of a case formulation for the individual they were supporting. Following the workshops, there were decreases in problematic behaviours displayed by the individual and in the staff team's perception of the severity of these behaviours. The staff team felt that the workshops had had a beneficial impact on their practice. The pilot indicated that the workshops were feasible, positively received and associated with changes in the psychosocial difficulties displayed by the individuals staff were supporting.

Details

Advances in Mental Health and Intellectual Disabilities, vol. 5 no. 2
Type: Research Article
DOI: https://doi.org/10.5042/amhid.2011.0107
ISSN: 2044-1282

Keywords

  • Formulation
  • Learning disabilities
  • Intellectual disabilities
  • Psychosocial
  • Training
  • Staff

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Article
Publication date: 23 November 2020

Under construction: action research in innovation measurement

Ilse Svensson de Jong

This paper has chosen a participatory action design (PAD) to approach the construction of KPIs in a novel way. A PAD will assist the researcher to encourage involvement…

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Abstract

Purpose

This paper has chosen a participatory action design (PAD) to approach the construction of KPIs in a novel way. A PAD will assist the researcher to encourage involvement, engagement of multiple stakeholders in the KPIs construction process.

Design/methodology/approach

A workshop series based on participatory action design was developed together with the researcher and stakeholders at the innovation department of a large international organization. PAD facilitated interaction between the researcher, stakeholders, and KPIs under construction.

Findings

The findings show that the PAD workshops created interlevel collaboration and group dynamics in constructing the KPI. The knowledge that was shared during the PAD workshops enabled an understanding of the process of constructing a KPI in innovation, where stakeholders design and implement simultaneously. In the end, it was a challenge to construct a KPI using the PAD, as certain conditions seemed not to be.

Research limitations/implications

This paper enhances our empirical understanding of applying PAD to construct KPIs in innovation. This study adds to the growing interest in literature to implement novel methods such as PAD to construct a KPI in innovation.

Practical implications

Practically, the findings of this study will inform managers in innovation (projects) to use a method such as PAD to construct KPIs in innovation. This study shows the implication of using a PAD for a KPI and what opportunities and challenges it can bring.

Originality/value

This paper is one of the few papers that address using the participatory action design methodology for the construction of KPIs in innovation. To date, PAD is rarely used to construct KPIs in innovation.

Details

International Journal of Managing Projects in Business, vol. 14 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJMPB-01-2020-0036
ISSN: 1753-8378

Keywords

  • Action research
  • Innovation measurement
  • Performance management

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Article
Publication date: 23 September 2020

Videotaped teaching and learning methodology – an experiential learning and action research approach

Ghadah Al Murshidi

This paper aims to assess the effectiveness of videotaped learning when used in a university in the UAE, in terms of evaluating the experiences of the students, along with…

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Abstract

Purpose

This paper aims to assess the effectiveness of videotaped learning when used in a university in the UAE, in terms of evaluating the experiences of the students, along with highlighting its benefits along with challenges. The research aims to analyse the challenges and benefits of videotaped story workshop method for university students in the UAE. Experiential learning theory can be the basis of this videotaped method of learning and can be used for further theory and the contribution of this research study to knowledge in international education in business.

Design/methodology/approach

The results got by extracting primary data (quantitative and qualitative) from a sample size of 201 students. The paper used an action research methodology within a university degree course and within the teaching profession. The research design is associated with measuring and assessing the challenges and benefits of videotaped story workshop method for university students, along with the perceptions of the students towards its use. The study primarily used participatory action research which is a community-based study, action-based enquiry and action learning. The approach mostly used to improve the conditions and practices in a range of social environments.

Findings

The results suggest that most students were in favour of incorporating videotaped story workshop method for the learning experience as this eradicates common linguistic and cultural barriers. Observations indicate the students found it quite challenging to learn new techniques of making videos but later on shown a positive attitude towards the adoption of technology in terms of creating videos and presenting. Technology allowed students to make videos to showcase previous experiences and stories via digital storytelling. Such methods enhance student’s knowledge and academic skills while supporting learning behaviour and inspires them to plan, organise and share their ideas and expertise.

Research limitations/implications

The above methodology has good potential for inclusive learning and teaching at the higher education level which was not attempted due to lack of connecting to the learners with challenges at the university and for the researchers able to connect to such people. This method can be easily extended to inclusive teaching and learning with minor adjustments as required with the disabilities noticed for the learners. Hence, while most students displayed a positive attitude towards learning from creating, sharing and viewing digital stories, it can be argued that a certain proportion of them was not able to benefit entirely from it due to lack of experience and skills in generating videos. Therefore, attention must be emphasised upon factors to minimise these challenges in multiple ways, for example, provision of training to students for easy employment of videotaping or affordable internet access, etc.

Practical implications

The students also stated that initially, they perceived videotape methodology quite challenging; however, with time, they started enjoying this method. Videotaped story workshops, learners easily grasp the idea/knowledge through subtitles, even if the lessons are not delivered in their native language. This aspect results in increasing student’s motivation towards learning new concepts and coordinating with other teams to share knowledge and ideas. The method creates a strong sense of achievement amongst students that serves as a motivational driver for academic performance. The videotaped story workshop method supports student’s learning rate, increases their interest and makes the whole learning process more enjoyable.

Social implications

The learning experience will improve as students and teachers get comfortable using this videotape learning methodology. The method will be useful in remote learning as in the COVID19 situation and has immense social implications, especially in education. It can extend to most domains and knowledge, teaching scenarios for engineering and business. The research promises to add to the knowledge of blended learning and to the experiential learning approach which is useful to the international business of education and its future.

Originality/value

The classroom activities videotapes stored in platforms, making it convenient for the students and teachers to browse through at their convenience and to improve on in the future. This videotape method applies to any field of learning such as music, cooking, engineering, language study, business studies as it has the advantage to be transcribed and also captions added for the learners and teachers to understand it better. It can be useful in remote learning situations, also like the current one. It promises to be a more efficient way of learning for the future in education and the education business will benefit from it.

Details

Journal of International Education in Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/JIEB-05-2020-0041
ISSN: 2046-469X

Keywords

  • Training
  • Faculty development
  • Educational technology
  • Video technology
  • Technology uses in education

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Article
Publication date: 19 October 2020

Strategy workshops with wider participation: trust as enabler

Johanna E. Pregmark and Rita Berggren

A wider participation from outside the top management team can support the strategy creation and execution of firms through improving access to knowledge, increasing…

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Purpose

A wider participation from outside the top management team can support the strategy creation and execution of firms through improving access to knowledge, increasing innovativeness and creating legitimacy for the strategy. However, creating a climate of trust where ideas are freely expressed and challenged is easier said than done. This paper thus focuses on trust in strategizing, in particular in strategy workshops with wider participation.

Design/methodology/approach

The analysis is based on qualitative data from 10 strategy-making processes consisting of a total of 28 strategy workshops. Data were collected through interviews and joint reflections with the leaders, external facilitators and consultants, as well as through action research.

Findings

This study identifies three factors that influence trust in strategy workshops with wider participation, namely opening up the conversation, clarity of the participative process and delivering with honest intent. These factors could play crucial roles in creating the trust needed for wider participation in strategy workshops.

Practical implications

This paper provides strategy actors (e.g. leaders, consultants) with actionable knowledge about what strategy workshops with a wider circle of participants require to create trust.

Originality/value

This study relates to the ongoing and increased interest in openness for strategy-as-practice in general and open strategy in particular. Moreover, it contributes to the discussion that the boundaries between strategizing and change tend to become blurry. Therefore, the present paper contributes to the theory and practice of strategy creation, strategy execution and change by investigating wider participation in strategy workshops.

Details

Management Decision, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/MD-07-2019-1004
ISSN: 0025-1747

Keywords

  • Strategy workshops
  • Strategy-as-practice
  • Trust
  • Organizational change

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Book part
Publication date: 7 December 2020

Hybrid Agency: Sheltered Workshops (1941–2019)

Silvia Dorado

This chapter explores how hybrid organizations navigate the challenges (and opportunities) associated with advancing unconventional logic combinations. It draws from a…

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This chapter explores how hybrid organizations navigate the challenges (and opportunities) associated with advancing unconventional logic combinations. It draws from a study of the 180-year history of sheltered workshops in the United States. Sheltered workshops are hybrids that combine social and commercial logics to provide gainful employment to individuals with disabilities. This chapter theorizes a connection between the governance system – that is, country-based social norms and regulatory settlements – framing hybrids and the agency that allows them the discretion required to advance unconventional combinations. It introduces the term hybrid agency to describe this connection and identifies four types: upstream, midstream, downstream, and crosscurrent. Upstream agency draws from the entrepreneurial vision of charismatic founders. It allows hybrids the discretion to advance unconventional logic combinations in unsupportive times, but it also requires them to observe certain dominant cultural norms. Midstream agency draws from hybrids’ adaptation and advocacy skills and resources in periods of historical change. It allows access to resources and legitimacy for unconventional combinations. Downstream agency draws from organizational slack possible in supportive times. Slack eases tensions and tradeoffs between conflicting logics but may also fuel mission drift. Finally, crosscurrent agency also draws from hybrids’ adaptation and advocacy skills and resources. It provides hybrids with the opportunity to grapple with challenges in periods of contestation.

Details

Organizational Hybridity: Perspectives, Processes, Promises
Type: Book
DOI: https://doi.org/10.1108/S0733-558X20200000069011
ISBN: 978-1-83909-355-5

Keywords

  • Hybrid organizations
  • hybrid agency
  • governance systems
  • sheltered workshops
  • segregated employment
  • rehabilitation

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Book part
Publication date: 26 August 2020

Improving Data Literacy and Student Engagement Through Authentic Assessment and Performance Tasks: The Data Workshop Series

Hilla Sang and Elizabeth A. Gilblom

As libraries evolve, they accommodate and refine their services to support the varied institutional, student and faculty, and course needs, including developing workshops…

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As libraries evolve, they accommodate and refine their services to support the varied institutional, student and faculty, and course needs, including developing workshops tailored to course requirements or that provide students and faculty with additional skills that promote their academic pursuits. Some services provided by academic libraries reflect strategic choices that promote the increased alignment of the users’ needs with the institution’s needs. Some needs anticipated and observed by many research-intensive institutions are data literacy, research, and software skills. This chapter describes the case of the academic library at the University of Nevada, Las Vegas (UNLV), an R1 research institution, which offered the Data Workshop Series (DWS) to help prepare students, faculty, and staff to clean, manipulate, analyze, and visualize research data. This applied, student-centered technical workshop series was guided by authentic assessment, specifically performance tasks, which were employed to ensure the participants’ engagement and comprehension of the applied techniques presented. The performance tasks also helped participants gain confidence in their data skills. From them, the participants learned that they can use the software and solve questions on their own. When reflecting on what they learned in the DWS, participants stated that they could develop their skills on their own with additional practice and that they plan on integrating the software into their academic work. By offering the DWS, UNLV Libraries has taken a step toward being part of the life of the user, a partner in more than information findings, but in knowledge creation.

Details

International Perspectives on Improving Student Engagement: Advances in Library Practices in Higher Education
Type: Book
DOI: https://doi.org/10.1108/S2055-364120200000026002
ISBN: 978-1-83909-453-8

Keywords

  • Data
  • research life-cycle
  • authentic assessment
  • performance task
  • library services
  • student engagement
  • data literacy
  • knowledge creation
  • academic libraries

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Book part
Publication date: 13 August 2014

Communicating Climate Change and its Impact to Dhaka’s Urban Poor – Grassroot Workshops for Adults and Children

Annika Salingré and Boris Braun

Bangladesh’s urban poor face numerous obstacles, especially during times of disastrous natural events. The effects of global warming will pose new threats for them as…

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Bangladesh’s urban poor face numerous obstacles, especially during times of disastrous natural events. The effects of global warming will pose new threats for them as frequencies and magnitudes of natural hazards are likely to increase. Thus, current and formerly successful coping and adaptation strategies will be challenged in the future. The urban poor need to be informed and empowered so that they can develop their own strategies in response to the expected local effects of climate change. Our research aims at grassroot workshops as a means of communication with slum dwellers in Dhaka which not only convey possible climate change impact on livelihoods but also create relevance for the individuals and options for action. More than 20 workshops including men, women, and children have been conducted and analysed. The final workshop design incorporates a mix of participatory and input-oriented elements in order to overcome the problem of psychological distance.

Details

Risks and Conflicts: Local Responses to Natural Disasters
Type: Book
DOI: https://doi.org/10.1108/S2040-7262(2013)0000014017
ISBN: 978-1-78190-821-1

Keywords

  • Communication
  • urban poor
  • natural hazard
  • grassroot workshop
  • Bangladesh

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