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Article
Publication date: 14 June 2019

Francesca Bellesia, Elisa Mattarelli, Fabiola Bertolotti and Maurizio Sobrero

The purpose of this paper is to explore how the process of work identity construction unfolds for gig workers experiencing unstable working relationships in online labor…

Abstract

Purpose

The purpose of this paper is to explore how the process of work identity construction unfolds for gig workers experiencing unstable working relationships in online labor markets. In particular, it investigates how digital platforms, intended both as providers of technological features and online environments, affect this process.

Design/methodology/approach

The authors conducted an exploratory field study and collected data from 46 interviews with freelancers working on one of the most popular online labor markets and from online documents such as public profiles, job applications and archival data.

Findings

The findings reveal that the online environment constrains the action of workers who are pushed to take advantage of the platform’s technological features to succeed. This interplay leads workers to add new characteristics to their work-self and to and to develop an entrepreneurial an entrepreneurial orientation.

Practical implications

The study offers insights to platform providers interested in improving workers’ experiences in online labor markets, highlighting mechanisms for uncertainty reduction and diversifying a platform’s services according to gig workers’ identities and orientations.

Originality/value

The study expands the authors’ knowledge on work identity construction processes of gig workers, detailing the relationship between work identity and IT, and documents previously unexplored antecedents of entrepreneurial orientation in non-standard working contexts.

Details

Journal of Managerial Psychology, vol. 34 no. 4
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 6 July 2015

Pawel Korzynski

The purpose of this paper is twofold: to examine the role of online networks in employee engagement and to analyze the factors influencing leaders’ involvement in online

Abstract

Purpose

The purpose of this paper is twofold: to examine the role of online networks in employee engagement and to analyze the factors influencing leaders’ involvement in online social networking.

Design/methodology/approach

The study’s participants included team leaders, managers and directors working in Fortune 500 companies in the USA. Data were collected through structured surveys delivered through LinkedIn, professional online networking platform to randomly selected users with leadership roles. Totally, 194 matched questionnaires were returned.

Findings

The results indicate that employee engagement is positively associated with the time leaders spend on internal online networking platforms, the code of online networking conduct, and the presence of an open-organizational culture. Furthermore, the study shows that organizations can influence leaders’ use of online social networking platforms through an open culture and training. Finally, the findings also indicate that leaders, who communicate with a higher percentages of employees through internal and external platforms, also spend more time on online social networking platforms than those who do not. Surprisingly, a hierarchical structure and the code of conduct are not an indicator of the number of hours that leaders spend on online networking platforms.

Research limitations/implications

The study has three main limitations. First, it was conducted among leaders working in companies from the Fortune 500 list, because the majority of these companies have already implemented internal networking platforms, which are not yet popular in small and medium enterprises (SME). In the future, companies from the SME sector are also worth studying. Second, the study was undertaken among leaders from the USA, because most of the online networking platforms were developed there and then adopted in other countries. Online networking trends in other countries are also very interesting topics for study in future research projects. Third, the quality of the time leaders spend on online platforms should also be examined in future studies.

Practical implications

The next generation of leaders should pay increasing attention to online social networking platforms so as to be more effective in fostering employees’ social and emotional well-being. Organizations that seek ways to facilitate involvement among their leaders in internal online networking, need to organize training and support leaders and employees in the use of online networking platforms.

Social implications

The use of online social networking platforms change the way people communicate with others and how companies can use online social networking for the social well-being of their employees.

Originality/value

This research provides a new look at employee engagement in the current working environment as well as organizational features fostering leaders’ involvement in online networking.

Details

Journal of Managerial Psychology, vol. 30 no. 5
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 1 October 2005

John Allan and Naomi Lawless

The purpose of the paper is to research the stress caused to small to medium‐sized enterprise (SME) staff by online collaboration. It aims to investigate online team roles…

Abstract

Purpose

The purpose of the paper is to research the stress caused to small to medium‐sized enterprise (SME) staff by online collaboration. It aims to investigate online team roles as possible stressors.

Design/methodology/approach

The paper is based on research carried out on online collaborative teams by the authors in the Open University Business School, and on existing literature on stress and collaboration. The paper uses MTR‐i™, a commercially used team role analysis tool, and Myers‐Briggs personality types to postulate reasons for stress caused by online collaboration in SMEs.

Findings

If team roles are not taken into account then the entrepreneurial members of an SME team may well find online collaboration stressful and so may not be able to fully participate in collaboration, or support others to do so.

Research limitations/implications

The limitations of the research are that so far the research has been carried out on relatively small numbers. A much wider scale study is needed.

Practical implications

The research so far indicates that online collaborative learning in SMEs (whether formal, or informal) needs to take into account the team roles usually carried out by individuals at work if full use is to be made of in order to optimise online collaboration.

Originality/value

This paper links Myers‐Briggs personality types to the ability of SMEs and entrepreneurs to collaborate online. It will inform educators and SME entrepreneurs.

Details

Education + Training, vol. 47 no. 8/9
Type: Research Article
ISSN: 0040-0912

Keywords

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Article
Publication date: 11 November 2013

Pawel Korzynski

– The purpose of this paper is to examine the role of online social networks in experiencing a change in working environment of today's leaders.

Abstract

Purpose

The purpose of this paper is to examine the role of online social networks in experiencing a change in working environment of today's leaders.

Design/methodology/approach

The study's participants were managers, directors and CEOs working in different organizations (including Fortune 500 companies) in the USA, the UK, Germany, France, Russian Federation, Australia and China. The data were collected through structured surveys delivered through LinkedIn to the managers, directors and CEOs. A total of 115 matched questionnaires were returned. Statistical analysis, using STATA software, was conducted to assess the research results.

Findings

The results indicate that the importance of online social networking environment is growing. Furthermore the study shows that online social networks are more useful for participative and consultative leadership style on social networking platforms than for directive leadership style. A higher number of activities on social networks by leaders is positively associated with the higher number of platforms used by leaders for business purposes. It is also correlated with a lower percentage of people from the same organization in the leader's contacts. Finally, the findings also show that the usefulness of online social networks as a tool supporting leadership, depends on the number of activities, number of platforms and size of the company. Surprisingly, age is not a predictor of the usefulness of online social networks.

Practical implications

Leaders that seek ways in which to foster their leadership, need to recognize the importance of online social networking environment and the possibilities of using online relations in various aspects of authentic and situational leadership.

Originality/value

This research provides knowledge regarding the usage of online social networks by many different leaders all over the world and suggests that a new generation of leaders will have to adjust to new working environment.

Details

International Journal of Manpower, vol. 34 no. 8
Type: Research Article
ISSN: 0143-7720

Keywords

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Book part
Publication date: 7 October 2015

Mary Frances Rice and Richard Allen Carter

Happiness in teaching, termed Eudemonia, comes from a perception of a relationship with students. Such a perception is vital to sustaining teachers in their work in both…

Abstract

Purpose

Happiness in teaching, termed Eudemonia, comes from a perception of a relationship with students. Such a perception is vital to sustaining teachers in their work in both on- and offline contexts. While the importance of these relationships has been acknowledged, there have not been attempts to account for how teachers pursue relationships and the accompanying sense of happiness. It is in this frame that we discuss findings from a larger study of online teachers working to support students with disabilities in a part-time program at a large virtual school.

Methodology/approach

The chapter considers expectations for online teachers and sets up a dialogue between same and different as they relate to on- and offline pedagogy. It then asks more questions about these responsibilities in the context of efforts by teachers to feel legitimate in their claims to relationships with students.

Findings

Stories that both elicited and threatened Eudemonia are shared and discussed. In particular, the authors learned that online teachers desired relationships with students to such a great extent that they were willing to narrate relationality into most interactions with the students.

Research implications

These findings suggest the difficult emotional work that online teachers must do in order to consider their work with students as beneficial. More work is needed to think about how relationships between teachers and students online can be leveraged for greater learning and to sustain both teachers and students in their work.

Originality/value

This chapter offers in-depth insight into the teacher work that online learning requires. It also offers a unique theoretical approach in the juxtaposition of stories of relationships with students online and offline.

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Article
Publication date: 13 March 2009

Helen Donelan, Clem Herman, Karen Kear and Gill Kirkup

The purpose of this paper is to investigate how women working in science, engineering and technology use online networking, for career and professional development purposes.

Abstract

Purpose

The purpose of this paper is to investigate how women working in science, engineering and technology use online networking, for career and professional development purposes.

Design/methodology/approach

A combined qualitative and quantitative approach is taken, using interviews for the first phase of the research and online surveys for the second. The findings are discussed and presented with reference to theories on career development and in the context of recent work on women's networks and online social networking.

Findings

The paper defines a typology of online networks and identifies the motives women have for engaging with the different types. The data imply that women are successfully using online networks to find support, advice and collaboration from women working in similar environments. However, the data only identify a few examples where the use of online networks has led to a specific new job opportunity.

Research limitations/implications

The findings are limited by the samples used, as they were self‐selected. In the first phase of the research, the sample was biased in favour of those using information and communication technologies. In the second phase, women using some form of online network were purposefully targeted in order to understand the motives and benefits associated with these activities.

Originality/value

The paper provides new insights into how professional women are networking online. It extends recent work into women's networks and networking strategies and presents a timely exploration into how these are being affected by the growth of online social networking.

Details

Gender in Management: An International Journal, vol. 24 no. 2
Type: Research Article
ISSN: 1754-2413

Keywords

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Article
Publication date: 16 October 2018

Mousa Abu Kashef, Athula Ginige and Ana Hol

The purpose of this paper was to develop a framework of working-together relations and investigate ways to enhance working-together relations among people, organisations…

Abstract

Purpose

The purpose of this paper was to develop a framework of working-together relations and investigate ways to enhance working-together relations among people, organisations, communities and neighbourhoods using working-together applications. Today, people in communities, neighbourhoods and constituencies often work together in a coalition of public, private and non-profit institutions. The technology used today has enabled new forms of communications and collaboration. The rapid growth of mobile technologies and interactive, collaborative applications based on Web technologies has enabled the development of new approaches to derive and share organisational and local knowledge. Not all of these applications have succeeded; after a certain time, users tend to stop using online applications that do not assist them in developing collaborative practices with their team members.

Design/methodology/approach

To better understand the essential characteristics of a successful online application that effectively supports people to work together, the authors undertook an inductive analysis of related literature and existing social media application.

Findings

By combining and categorising the findings, it was possible to articulate the characteristics associated with four identified categories of working-together relations: networking, coordination, cooperation and collaboration. The study also identified essential activities that are performed in each working-together category and the factors that enable successful working-together relations: trust, risk and rewards.

Research limitations/implications

Future studies will look into how applications could be further enhanced, so that, for example, an application that is currently classified as “coordination” could be improved and the required characteristics of “collaboration” could be met.

Practical implications

It is expected that the framework derived will assist in the design of successful online applications to support different categories of working-together relations.

Originality/value

The main contribution of this study is a new framework that can now be used to identify how effective an existing application can be in assisting the working-together relations.

Details

Journal of Information, Communication and Ethics in Society, vol. 16 no. 4
Type: Research Article
ISSN: 1477-996X

Keywords

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Article
Publication date: 23 December 2019

Vahideh Golzard

This paper aims to explore the extent to which the internet has created new opportunities for Iranian women in Tehran. It analyses both challenges and opportunities…

Abstract

Purpose

This paper aims to explore the extent to which the internet has created new opportunities for Iranian women in Tehran. It analyses both challenges and opportunities offered to Iranian women by the internet as a means of economic empowerment.

Design/methodology/approach

This paper adopts a qualitative approach and based on 13 semi-structured interviews with female internet users between the ages of 20 and 55 years. The qualitative data was collected through open-ended questions in face-to-face interviews. This study uses ethnography as a research tool to explore the question of whether the internet has made a difference in the economic lives of Iranian women.

Findings

Result reveals that the internet and working online have significant impact on the economic lives of Tehrani women by enabling them to engage in new forms of online business. This technology is being used for online advertising to attract more clients, to establish business contacts with peers and to manage households positively.

Research limitations/implications

The result of the research cannot be regarded as applicable to all women in Iran, as the opportunity to access online economic activities is only available to those women who are highly trained and well-educated. In addition, the result of the research may not reflect the barriers that women from different social classes and ethnic groups have faced in the achievement of economic empowerment online.

Practical implications

The study highlights that due to a generally lack of computer proficiency, women in these areas are unable to effectively maximise their participation in the online economic sphere. This barrier must be removed by enhancing women’s computer literacy and ICT (information, communication and technologies) and establishing development networking programme centres for internet skills training.

Originality/value

The internet has created opportunity for Iranian women to expand their participation in the online economic sphere. However, research in the field of online economic activities in Iran, especially concerning women working online, is scant. The key contribution of this paper is to fill the gap in this area of study, in particular offering insights into the ways in which women use the internet to overcome the boundaries of physical space and become empowered.

Details

Gender in Management: An International Journal , vol. 35 no. 1
Type: Research Article
ISSN: 1754-2413

Keywords

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Article
Publication date: 14 November 2016

Latisha Reynolds, Samantha McClellan, Susan Finley, George Martinez and Rosalinda Hernandez Linares

This paper aims to highlight recent resources on information literacy (IL) and library instruction, providing an introductory overview and a selected annotated…

Abstract

Purpose

This paper aims to highlight recent resources on information literacy (IL) and library instruction, providing an introductory overview and a selected annotated bibliography of publications covering all library types.

Design/methodology/approach

This paper introduces and annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and IL published in 2015.

Findings

This paper provides information about each source, describes the characteristics of current scholarship and highlights sources that contain either unique or significant scholarly contributions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and IL.

Details

Reference Services Review, vol. 44 no. 4
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 8 June 2012

Collier Butler Kaler

The purpose of this paper is to examine the conditions for Native American high school students that result in successful adaptation to an online learning environment.

Abstract

Purpose

The purpose of this paper is to examine the conditions for Native American high school students that result in successful adaptation to an online learning environment.

Design/methodology/approach

In total, eight Native American students attending high schools located on Montana Indian reservations, and one urban city, were interviewed. Participants completed online coursework through Montana Digital Academy (MTDA). A theoretical model illustrates the successful adaptation of Native students to online learning.

Findings

Students' learning needs and the online learning environment were congruent. Course offerings at local high schools were limited, resulting in boredom and lack of challenge. Students wanted new and interesting coursework and learning online met those needs. Students worked at their own pace and ability levels and enjoyed the challenge, freedom, and independence resulting from learning online. Students who frequently missed school were easily accommodated.

Practical implications

Students' orientation toward education, such as attitudes toward learning and school, family influences, and interactions with classroom teachers, affected the adaptation process. Participants felt empowered and had more positive expectations for their future as a result of learning online. This was caused by: feelings of independence working without face‐to‐face contact from a teacher; confidence gained when successfully completing assignments; and control felt from being in charge of their own learning.

Originality/value

This paper describes college‐bound Native American high school students' online learning experiences; research on this topic is practically non‐existent. The findings can benefit those who lack understanding of how Native students adapt to an online environment; educators are better equipped to create supports that promote academic success for Native American students.

Details

Multicultural Education & Technology Journal, vol. 6 no. 2
Type: Research Article
ISSN: 1750-497X

Keywords

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