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The purpose of this paper is to examine the effect of superior support, in the presence of a range of work role stressors, on both conflict and enrichment aspects of work-life interface simultaneously. The paper frames the research narrative of superior support by contextualizing it within superior’s dichotomous and opposing roles of organizational performance driver and support provider.

Survey data was collected from Malaysian work adults. Drawing on a sample of 1,051 cases, structural equation modeling technique is used to examine the effect of superior support, with the presence of work role stressors, on individuals’ work-life experience. Three alternate models are compared: superior support as moderator of stressors-strain relationship; both superior support and work stressors as direct antecedents of work-life experience; and superior support as indirect antecedent (mediated by work role stressors) of work-life experience.

Findings evidence the favorable model of superior support as indirect antecedent (mediated by work role stressors) of work-life experience. In addition, superior support has significant impact on work role ambiguity and work-life enrichment, however, its effect on work role conflict, work role overload and work-life conflict is not significant. Findings of the study also demonstrate the distinct effect of work role stressors on work-life experience in terms of direction and strength of impact.

While superior support promotes greater work-life enrichment, its effect on work-life conflict is limited. Therefore, instead of superior support, employers have to identify alternate resources to assist employees to deal with conflict and interference of work-life interface. Distinctiveness of various work role stressors and interaction between these work role stressors offer practical implications to employer that all stressors at workplace should not be treated as identical and common to each other. Distinct effort should be taken to address different forms of work role stressors so that work-life conflict (resource depletion) can be minimized while work-life enrichment (resource gaining) can be enhanced.

The research investigates superior support in relation to work stressor and work-life experience by scrutinizing the role of supervisors from the vantage point of supervisors as performance drivers as well as support providers. This provides a balanced narrative as compared to previous research focussing solely on either the support perspective or the employee effort extraction perspective. In its execution, the research incorporates enrichment aspect of work-life experience, in addition to the conflict and negative effect. Drawing on the Conservation of Resources Theory, the study teases out important implication for employers and researchers to show that superior support and work role stressors come together to shape individuals’ work-life experience by depleting resources (work-life conflict) and gaining resources (work-life enrichment) simultaneously, as well as drawing out the dilemma of supervisors as performance drivers and support providers at the same time.

The purpose of this paper is to compare the quality of work-life experiences of workers in construction firms of differing sizes and explored the work conditions and circumstances that impact upon the work-life experiences of workers in small-to-medium sized enterprises (SMEs) in the Australian construction industry.

Data were collected in two stages. First, data from a sub-set of construction industry workers were extracted from a large scale survey of workers in Victoria, Australia (the VicWAL survey). The survey measured work-life interference using the Australian Work and Life Index (AWALI). Next a subset of survey respondents was identified and interviewed to gain more detailed explanatory information and insight into work-life experiences.

The survey results indicated that respondents who reported working for a construction firm with between 16 and 99 employees reported significantly higher AWALI scores (indicating high work-life interference) than workers in organisations employing 15 or less or more than 100 workers. The follow-up interviews revealed that workers in small construction organisations were managed directly and personally by the business owner/manager and able to access informal work-life supports that were provided on an “as needs” basis. In comparison workers in medium-sized firms perceived higher levels of work pressure and an expectation that work would be prioritised over family life.

The research shows that the findings of work-life balance research undertaken in large construction organisations cannot be generalised to SMEs. Organisation size should also be treated as an important variable in work-life balance research in construction.

The research suggests that a better understanding of how workers in SME construction firms experience work-life balance is important in the design and development of work-life balance programs. In particular the challenges faced by workers as companies grow from SMEs require careful consideration and management.

Previous research has focused on the work-life balance experiences of employees in large construction firms. Little was previously known about the experiences of workers in SME construction firms. The research provides new insight into the work-life experiences of construction workers in organisations of varying sizes.

The purpose of this research is to focus on understanding the work‐life conflict of never‐married women without children.

This study uses survey data from two full‐service health care organizations and a financial services organization. Quantitative methodologies were used to address the study's research questions and hypotheses.

The findings show that never‐married women without children do experience conflict, specifically work‐to‐life conflict, and often at similar levels to that experienced by other groups of working women. The findings also suggest that work‐life benefits typically provided by organizations are frequently regarded as less important and used less often by never‐married women without children than by other working women.

Future research should increase the sample of never‐married women without children, explore the sources of support these women use in juggling life roles, and incorporate comparative analysis across age and occupation groups as well as with never‐married childless men.

The research finds that not all employees value or utilize the benefits frequently offered by organizations. Human resource departments cannot assume a “one size fits all” approach to benefit administration but must recognize the unique sources of work‐life conflict for an array of employees and develop appropriate strategies to mitigate such conflict.

This study contributes to the work‐life literature by focusing on a vastly understudied group of employees whose growing presence in the workforce necessitates further exploration. This research advocates expanding the definition of work‐life as traditionally defined in the organizational behavior literature, allowing scholars to think more broadly about life roles other than spouse and parent that may have implications for conflict.

The purpose of this paper is to explore work-life conflict and work-life facilitation among employed Muslim men, a growing ethno-religious minority in Australia.

The study is guided by the interpretive paradigm and is qualitative in nature. The primary data collection method was semi-structured in-depth interviews and 20 participants participated in the study.

Australian Muslim men experience both work-life conflict and facilitation simultaneously; however, facilitation is reported more frequently. Work flexibility, work and family support, and religiosity promote work-life facilitation. In contrast, workload and work hours lead to feelings of conflict, with workload being the stronger antecedent. Importantly, religious values and beliefs are an underpinning influence on participants’ experiences.

The study is conducted with a small sample and hence, lacks the power to generalise findings to the broader Muslim male population.

There is a strong need to modify the traditional western models of work-life conflict and facilitation and workplace policies designed to assist workers when dealing with minorities, such as Australian Muslims. By including religion, the research offers a fresh voice to work-life research and encourages to think about the salience of other life domains beside family, an issue of great concern within the work-life literature.

This is one of the few studies to focus on Australian Muslim men and explore how religion fits into the current understanding of work-life balance.

International business travelers (IBTs) face daily challenges pertaining to the frequency and duration of travel. Following the outbreak of coronavirus disease (COVID-19), the study aims to draw upon the job demands-resources (JD-R) model and the literature on work–life balance (WLB) to examine how this crisis have disrupted IBTs routines and the implications for their WLB.

Data were collected in April 2020 with an online survey answered by 141 IBTs from different locations. The first set of analyses examined the perceived change in job-demands (i.e. business travel and workload) including stress and work–life difficulties following the outbreak of COVID-19. The second set of analyses tested the hypotheses that the perceived change in workload and stress predict IBTs' work–life difficulties, which, in turn, affect their WLB.

The results show that the decline in job-demands (i.e. business travel and workload) after the outbreak of COVID-19 was not enough to reduce IBTs' stress and ameliorate their work–life difficulties and WLB. Only respondents who experienced a decrease in workload, including less relational difficulties, reported a superior WLB.

The study widens the scope and relevance of global mobility studies in crisis settings by timely reporting the changes in job-demands, stress and work–life difficulties among IBTs following the outbreak of COVID-19. Additionally, the research extends the use of the JD-R model in the international context by advancing our knowledge of the interplay between contextual demands and job-demands in affecting IBTs' stress, work–life difficulties and WLB.

The purpose of this paper is to explore the harmful effects of negative externality at both national and firm level by identifying practices that impact Malaysian Chinese ' s well-being in the form of work-life imbalance.

This paper adopts an emic approach using phenomenological enquiry to investigate what factors influence and shape work-life balance experience of Malaysian Chinese working adults. Emic approach, which takes into account elements that are indigenous to a particular culture, is useful to explore the uniqueness of the Malaysian context. Semi-structured interviews with six Malaysian Chinese working adults were conducted to understand their experience of work-life balance in the Malaysian Chinese context.

The findings highlight how contextual elements in the macro-environment (such as government legislation and policy, societal values, and practices) and the firm environment (owner and leadership values, superiors’ attitude) come together to shape the overall experience of work-life balance among Chinese Malaysians. The findings show that current work-life practices in Malaysia fall short in a number of ways, which ultimately leads to an unsustainable human resource position for Malaysian firms.

From a practical perspective the paper highlights the need to focus on employees’ work-life balance as a means to create sustainable and productive workplaces.

Given that the concept of work-life balance is grounded in western literature, it is important to explore the nature and relevance work-life balance in sustaining human resources in nonwestern, especially less developed business settings. Findings of this study contribute to the work-life literature by exploring the work-life balance experience in Malaysia through emic approach using a phenomenological lens. The findings identify a shortfall in sustainable people management arising through the interplay of unique negative externality multi-level contextual factors.

The purpose of this paper is to explore the work-life boundary management experiences and challenges women entrepreneurs face in combining their work-life responsibilities.

In-depth interviews were conducted with 31 women entrepreneurs in Ethiopia using a grounded theory approach to investigate how they manage the boundaries between their work-life roles, the challenges they face and how these challenges affect their boundary management experiences.

Integration, as a work-life boundary management strategy, is imposed on women as a result of normative expectations on women to shoulder care and household responsibilities, as well as to fulfil societal roles and obligations. In addition, challenges related to managing employees at home and at work frequently require women to combine work and life roles, forcing them to integrate even more.

The findings of this study underline the need to recognise the work-life interface challenges faced by women entrepreneurs and to develop programmes and hands-on training to help them adopt work-life boundary management tactics. In addition, it is hoped that the findings will inform policies and women entrepreneurship development programmes designed by the government, development partners and other stakeholders.

This paper contributes to the work-family literature by highlighting the contextual and environmental factors imposing work-family boundary management styles on women entrepreneurs in the Sub-Saharan country of Ethiopia.

The purpose of this paper is to theorize men’s experiences of work-life balance in male-dominated, high-performance industries.

This study provides an in-depth qualitative study comprising interviews and informal conversations with male lawyers in Canada.

This study highlights the socially constructed nature of male lawyers’ experiences of work-life balance and the recursive impact of industry, professional and societal expectations and norms.

A relatively small sample size, suggesting the need for further study with a larger and more diverse sample. The study was conducted in Canada – other national contexts may furnish different results.

This study identifies the need for greater awareness of how institutional, professional and societal expectations and norms impact on men’s experiences of work-life balance in male-dominated, high-performance industries.

This paper indicates that greater attention needs to be paid to work-life balance among men in male-dominated, high-performance industries.

This paper explores men’s experiences of work-life balance in a male-dominated industry within an interpretivist paradigm.

Work-life flexibility policies (e.g., flextime, telework, part-time, right-to-disconnect, and leaves) are increasingly important to employers as productivity and well-being strategies. However, policies have not lived up to their potential. In this chapter, the authors argue for increased research attention to implementation and work-life intersectionality considerations influencing effectiveness. Drawing on a typology that conceptualizes flexibility policies as offering employees control across five dimensions of the work role boundary (temporal, spatial, size, permeability, and continuity), the authors develop a model identifying the multilevel moderators and mechanisms of boundary control shaping relationships between using flexibility and work and home performance. Next, the authors review this model with an intersectional lens. The authors direct scholars’ attention to growing workforce diversity and increased variation in flexibility policy experiences, particularly for individuals with higher work-life intersectionality, which is defined as having multiple intersecting identities (e.g., gender, caregiving, and race), that are stigmatized, and link to having less access to and/or benefits from societal resources to support managing the work-life interface in a social context. Such an intersectional focus would address the important need to shift work-life and flexibility research from variable to person-centered approaches. The authors identify six research considerations on work-life intersectionality in order to illuminate how traditionally assumed work-life relationships need to be revisited to address growing variation in: access, needs, and preferences for work-life flexibility; work and nonwork experiences; and benefits from using flexibility policies. The authors hope that this chapter will spur a conversation on how the work-life interface and flexibility policy processes and outcomes may increasingly differ for individuals with higher work-life intersectionality compared to those with lower work-life intersectionality in the context of organizational and social systems that may perpetuate growing work-life and job inequality.

Research on work–life interface in the expatriation context has to date focused on expatriates relocating with a family, and the work–life experiences of single and childless expatriates remain largely unexplored. This is particularly relevant for women, as female expatriates appear to be more often single than their male counterparts and have children less often. The aim of this paper is, therefore, to examine the specific work–life experiences of single and childless female expatriates who are working and living in the French-speaking part of Switzerland.

A qualitative research design has been adopted for this exploratory study. Data was collected through semi-structured face-to-face interviews with 20 single and childless female expatriates living and working in the French-speaking part of Switzerland.

Our findings identify a set of personal, work-related, and social and cultural factors contributing to single and childless female expatriates’ conflict and enrichment between work and nonwork spheres, as well as a range of sources and types of social support they rely upon. Our findings demonstrate that work–life issues are also exacerbated for single and childless women in the international context.

This study is the first dedicated to the examination of specific work–life issues of single and childless women in the expatriate context. By revealing the specificities of their work–life experiences, this study contributes to the fields of (female) expatriate research and work–life research and advances current knowledge on nontraditional expatriates.