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1 – 10 of over 98000Atul Arun Pathak, Dharma Raju Bathini and George M Kandathil
Discusses the suitability of work-from-home policies, especially in information technology companies. Cautions against a one-size-fits-all approach and states that each company…
Abstract
Purpose
Discusses the suitability of work-from-home policies, especially in information technology companies. Cautions against a one-size-fits-all approach and states that each company needs to make a decision based on how closely this important human resource (HR) policy aligns with organizational strategy.
Design/methodology/approach
Describes how a work-from-home policy, if correctly designed and implemented by HR managers and if aligned to the organizational strategy, can promote innovation and thereby provide a competitive advantage. Gives illustrations from various organizations to explain the concepts.
Findings
Argues that working from home is not useful for all organizations and in all contexts. HR managers can play a key role in identifying the suitability of work-from-home in their organization’s context. The HR policy needs to be flexible and to change based on the need for innovation, the nature of projects and the role of each individual in the organization.
Practical implications
Advances the view that IT organizations which focus on high-impact radical innovations may benefit from having their employees work in an office. However, each organization, depending on the type of innovation it is aiming for and the nature of projects that it is engaged in, should consider whether work-from-home is a suitable option or not. HR managers should play a larger role in aligning the work-from-home policy to the organizational strategy. They should also be involved more closely in decisions related to the implementation of the policy on the ground.
Social implications
Concedes that extra effort will be needed from human resource management (HRM) in customizing work-from-home-related policies to ensure effective alignment with ever-changing organizational strategies.
Originality/value
Considers the context of work-from-home. Provides insights into how HR managers can design the policy, align it to overall strategy and implement these HRM practices on the ground.
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Ragna Kemp Haraldsdottir, Fiorella Foscarini, Charles Jeurgens, Pekka Henttonen, Gillian Oliver, Seren Wendelken and Viviane Frings-Hessami
The purpose of this paper was to investigate how recordkeepers in Canada, Finland, the Netherlands, New Zealand, Iceland and Italy experienced accomplishing their tasks from home…
Abstract
Purpose
The purpose of this paper was to investigate how recordkeepers in Canada, Finland, the Netherlands, New Zealand, Iceland and Italy experienced accomplishing their tasks from home over varying lengths of time during the COVID-19 pandemic.
Design/methodology/approach
A multilingual survey including 44 questions was designed and administered to the six countries identified above in 2022. This research was preceded by an environmental scan looking at existing studies considering archival and records management responses to the pandemic.
Findings
The impact of working from home on recordkeeping and, more generally, work performance was perceived differently by the survey respondents depending on various factors. The study also identified a number of similarities across countries, such as an increased awareness of the importance of records management shared by organizational actors. Surprisingly, the pandemic did not appear to have a great impact on the perceived quality of records management.
Originality/value
To the best of the authors’ knowledge, this is the first study aiming to capture records professionals’ perceptions of their role while working from home during the pandemic.
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Karen Modesta Olsen, Jarle Hildrum, Kamilla Kummen and Caroline Leirdal
The study examines the extent to which job demands and resources are related to job stress and engagement among young employees exposed to remote work. The study draws on the job…
Abstract
Purpose
The study examines the extent to which job demands and resources are related to job stress and engagement among young employees exposed to remote work. The study draws on the job demands–resources (JD-R) model, adapted to working from home during the pandemic.
Design/methodology/approach
The study uses data from a survey among young employees (35 years and younger) in a large, telecommunications company in Norway (N = 303), conducted in May 2021. Linear regression analysis was employed.
Findings
The results show that the difficulty of work tasks is positively related to stress while time spent working from home, managing work–life balance and receiving support from leaders are negatively related to stress. Furthermore, overtime, support from leaders and colleagues and managing work–life balance are positively related to job engagement. Having a dedicated workspace at home is not related to either job stress or engagement and no gender differences exist.
Originality/value
The study theoretically contributes to the literature by showing that the nature of work plays out differently for the well-being of employees working from home. In terms of practical implications, the study suggests that adjusting the level of difficulty of work tasks and providing support can alleviate stress among young employees. Providing the option to work from home may reduce stress among these young employees, however working from home may face limitations regarding enhancing job engagement.
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Santanu Mandal, Payel Das, Gayathri V. Menon and R. Amritha
With the emergence of COVID-19 and increased infections, organizations urged their employees to work from home. Furthermore, with the on-going pandemic, employees take measures to…
Abstract
Purpose
With the emergence of COVID-19 and increased infections, organizations urged their employees to work from home. Furthermore, with the on-going pandemic, employees take measures to ensure individual safety and their families. Hence, work from home culture can result in long-term employee satisfaction. However, no study addresses the development of work from the home culture in an integrated framework. Therefore, the current research explores the role of safety during the pandemic, organizational commitment and employee motivation on work from home culture, which may influence employee satisfaction. Furthermore, job demands and home demands were also evaluated for employee satisfaction.
Design/methodology/approach
The study used existing scales of the factors to develop the measures and collect perceptual responses from employees working from home, supported with a pre-test. The study executed a survey with effective responses from 132 individuals spread across different sectors to validate the hypotheses. The responses were analysed using partial least squares in ADANCO 2.2.
Findings
Findings suggest safety concerns along with organization commitment enhances work from home culture. Such work from home culture enhances employee motivation and employee satisfaction. Furthermore, job demands and home demands also influence employee satisfaction.
Originality/value
To the best of the authors knowledge, the study is the foremost to develop an integrated empirical framework for work from home culture and its antecedents and consequences. The study has several important implications for managers.
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The disruptions brought by COVID-19 pandemic compelled a large part of public sector employees to remotely work from home. Home-based teleworking ensured the continuity of the…
Abstract
Purpose
The disruptions brought by COVID-19 pandemic compelled a large part of public sector employees to remotely work from home. Home-based teleworking ensured the continuity of the provision of public services, reducing disruptions brought by the pandemic. However, little is known about the implications of telecommuting from home on the ability of remote employees to manage the work-life interplay. The article adopts a retrospective approach, investigating data provided by the sixth European Working Conditions Survey (EWCS) to shed lights into this timely topic.
Design/methodology/approach
An empirical, quantitative research design was crafted. On the one hand, the direct effects of telecommuting from home on work-life balance were investigated. On the other hand, work engagement and perceived work-related fatigue were included in the empirical analysis as mediating variables which intervene in the relationship between telecommuting from home and work-life balance.
Findings
Home-based telecommuting negatively affected the work-life balance of public servants. Employees who remotely worked from home suffered from increased work-to-life and life-to-work conflicts. Telecommuting from home triggered greater work-related fatigue, which worsened the perceived work-life balance. Work engagement positively mediated the negative effects of working from home on work-life balance.
Practical implications
Telecommuting from home has side effects on the ability of remote workers to handle the interplay between work-related commitments and daily life activities. This comes from the overlapping between private life and work, which leads to greater contamination of personal concerns and work duties. Work engagement lessens the perceptions of work-life unbalance. The increased work-related fatigue triggered by remote working may produce a physical and emotional exhaustion of home-based teleworkers.
Originality/value
The article investigates the side effects of remotely working from home on work-life balance, stressing the mediating role of work engagement and work-related fatigue.
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Remy Magnier-Watanabe, Caroline Benton, Philippe Orsini, Toru Uchida and Kaoruko Magnier-Watanabe
This exploratory paper aims to examine attitudes and practices with regard to the COVID-19 pandemic, as well as the effects of mandatory teleworking from home in the wake of the…
Abstract
Purpose
This exploratory paper aims to examine attitudes and practices with regard to the COVID-19 pandemic, as well as the effects of mandatory teleworking from home in the wake of the first state of emergency orders in Japan in 2020.
Design/methodology/approach
An online survey of married employees retrospectively assessed changes in work style, subjective well-being, work–family conflict and job performance before and during forced teleworking from home in Tokyo and three of the surrounding prefectures.
Findings
Regular employees reported high levels of anxiety and to have thoroughly implemented government-recommended hygiene and safety practices. A majority of respondents were satisfied with mandatory telework from home and desired to continue partial telework after the end of the pandemic. The strongest predictor of satisfaction with mandatory telework from home turned out to be adequate workspace at home for both men and women. However, the antecedents of the desire to continue working from home differed by gender.
Practical implications
These findings can help individuals, firms and governments better understand the effects of mandatory teleworking from home and devise countermeasures to maximize employee well-being and job performance. This is all the more crucial, as Japan has had successive waves of the virus and has declared numerous states of emergency since the beginning of the pandemic, forcing office workers to continue social distancing and remote working for the time being.
Originality/value
To the best of the authors’ knowledge, this research is one of the first to provide insights on how imposed teleworking from home in the context of COVID-19 in Japan affected regular employees’ personal and professional lives and to identify predictors of satisfaction with teleworking and the desire to continue doing so.
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Eunhwa Yang, Yujin Kim and Sungil Hong
This study aims to understand how knowledge workers working from home during COVID-19 changed their views on physical work environments and working-from-home practices.
Abstract
Purpose
This study aims to understand how knowledge workers working from home during COVID-19 changed their views on physical work environments and working-from-home practices.
Design/methodology/approach
This study conducted a survey targeting workers in the USA recruited via Amazon Mechanical Turk. A total of 1,651 responses were collected and 648 responses were used for the analysis.
Findings
The perceived work-life balance improved during the pandemic compared to before, while the balance of physical boundaries between the workplace and home decreased. Workplace flexibility, environmental conditions of home offices and organizational supports are positively associated with productivity, satisfaction with working from home and work-life balance during the pandemic.
Research limitations/implications
While the strict traditional view of “showing” up in the office from Monday through Friday is likely on the decline, the hybrid workplace with flexibility can be introduced as some activities are not significantly affected by the work location, either at home-based or corporate offices. The results of this study also highlight the importance of organizations to support productivity and satisfaction in the corporate office as well as home. With the industry collaboration, future research of relatively large sample sizes and study sites, investigating workers’ needs and adapted patterns of use in home-based and corporate offices, will help corporate real estate managers make decisions and provide some level of standardization of spatial efficiency and configurations of corporate offices as well as essential supports for home offices.
Originality/value
The pandemic-enforced working-from-home practices awaken the interdependence between corporate and home environments, how works are done and consequently, the role of the physical workplace. This study built a more in-depth understanding of how workers who were able to continue working from home during COVID-19 changed or not changed their views on physical work environments and working-from-home practices.
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Post‐industrial predictions of a rapid growth in new technologyhomeworking have gained widespread currency to become part of theconventional wisdom. However the evidence…
Abstract
Post‐industrial predictions of a rapid growth in new technology homeworking have gained widespread currency to become part of the conventional wisdom. However the evidence, including primary research material, suggests that the claims for new technology homeworking, both regarding its extent and its alleged benefits, have been considerably overestimated. In particular, new technology homeworking by itself does not appear to open up opportunities for women to improve their position in the labour market; the demographic changes predicted for the 1990s may provide a better bet. Nevertheless, there is a danger in assuming that all firms apply the same strategy when employing homeworkers; at least three different variations can be identified and this has important implications for personnel managers. The overestimation of new technology homeworking stands in stark contrast to traditional homeworking where the extent has been considerably underestimated. This marginalisation of traditional homeworking stems in large part from the distortion caused by the conceptual split between private and public realms. The failure to find evidence to support the growth of new technology homeworking leads to a consideration of how the arguments may better be considered as rhetoric designed to advance a certain set of ideas – in particular that set associated with “privatisation” as a political ideology.
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Jessica Simon and Megan McDonald Way
– This paper aims to explore gender differences in terms of self-employment for US Millennials, relating them to working from home as well as other factors.
Abstract
Purpose
This paper aims to explore gender differences in terms of self-employment for US Millennials, relating them to working from home as well as other factors.
Design/methodology/approach
The authors use a population-based survey, the National Longitudinal Survey of Youth 1997, which allows to compare home-based vs non-home-based self-employed women and men on a wide variety of characteristics. Descriptive analyses reveal the unconditional relationships between the covariates of interest, and the authors use ordinary least squares regression to reveal the conditional correlations between working from home and earnings for both women and men.
Findings
The authors find that working from home is highly negatively correlated with earnings for women, but not for men, and that working from home may trump the other characteristics typically associated with lower earnings.
Research limitations/implications
The regression subsample is relatively small (n = 245), leading to omitted variable bias in the regression. The “working-from-home” variable is potentially endogenous. The small sample size does not allow the authors to use detailed information on the self-employment industry. Future research should focus on finding larger samples and a way to instrument for working from home.
Social implications
Work/life trends and communications technology have made working from home more prevalent (Mateyka et al., 2012). It is important for researchers and policymakers to understand the gendered implications of basing a business at home.
Originality/value
The study is the first to use population-based data to focus specifically on gender gaps in earnings of self-employed Millennials in relation to working from home.
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Susanne Tietze and Gill Musson
This paper seeks to show how the shift of paid work from traditional locations into the home environment raises serious questions of identity for managers who have started to work…
Abstract
Purpose
This paper seeks to show how the shift of paid work from traditional locations into the home environment raises serious questions of identity for managers who have started to work from home and who have to “cope with” the sometimes conflicting demands imposed by different socio‐cultural spheres.
Design/methodology/approach
Based on an empirical study of working from home, three case studies are presented, which articulate and summarise different modes of engagement with both paid and domestic work and respective identity issues.
Findings
Adding to the extant literature on working from home, the findings indicate that the success or failure of working from home is intrinsically tied into issues related to homeworkers” identity.
Research limitations/implications
The empirical data are taken from a period when homeworkers had to “learn” how to cope with being both “at home and at work”. Further empirical enquiry might focus on longitudinal aspects of the relationship between working from home and identity.
Practical implications
With regard to working from home policies it is advisable to take into account questions of identity, rather than applying exclusively task‐based or technical aspects when considering the organisational benefits of this form of spatial and temporal flexibility.
Originality/value
In conceptualising working from home from an identity perspective, new insights have been gained into the reasons why this mode of work sometimes fails to deliver on its promises, yet proves outstandingly successful on other occasions.
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