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This case describes the events following an incident of a rape in a taxi associated with Uber, by its driver. Uber was an application based taxi operator. The events raised several issues for government systems and processes, such as need for regulation of new formats of business like application based taxi services, integrated databases, checks against forgery and holistic approach towards women safety. The case also brings out how an e-commerce business raises regulatory concerns.

The purpose of this paper is to examine a newly initiated strategy for international cooperation in criminal justice; specifically, the facilitation of a “Korean Desk” between the Philippines and the Republic of Korea, as a case of successful collaboration.

International efforts to formulate and implement the Korean Desk are reviewed, by collecting legal and administrative literature on its implementation.

The Korean Desk, as a newly implemented strategy to handle the increasing incidence of crime by and against Koreans in the Philippines, showed that direct communication and collaboration between police agencies significantly increased effectiveness. Creating the Korean Desk greatly assisted the resolution of criminal matters including extradition, cyber-crime, murder, robbery and others that involved Korean suspects and offenders in Korea and Philippines. The paper describes how the implementation of the Korean Desk evolved, the different roles of the Korean Desk and the police consul, and the substantial, positive outcomes of the project.

Law-enforcement agencies are constantly formulating new approaches to enhance international anti-crime efforts. The successful collaboration described in this paper provides new insights and ideas for how, through close cooperation, agencies can benefit from, and enhance, those efforts. The paper shows how direct communication between the Korean Desk and local police in the Philippines can facilitate investigations, making them efficient and timely. Evaluation of the Korean Desk suggests that it has greatly contributed to international law enforcement.

The overall steps for formulating the Korean Desk strategy and implementing it are examined.