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1 – 10 of 21
Article
Publication date: 29 August 2019

Michelle Cayford, Wolter Pieters and P.H.A.J.M van Gelder

This study aims to explore how the public perceives the effectiveness of surveillance technology, and how people’s views on privacy and their views on effectiveness are…

Abstract

Purpose

This study aims to explore how the public perceives the effectiveness of surveillance technology, and how people’s views on privacy and their views on effectiveness are related. Likewise, it looks at the relation between perceptions of effectiveness and opinions on the acceptable cost of surveillance technology.

Design/methodology/approach

For this study, surveys of Dutch students and their parents were conducted over three consecutive years.

Findings

A key finding of this paper is that the public does not engage in a trade-off neither with regard to privacy-effectiveness (exchanging more effectiveness for less privacy and vice versa) nor with effectiveness-cost, but rather expects all three elements to be achieved simultaneously. This paper also found that the correlation between perceived effectiveness and perceived privacy was stronger for parents than for students.

Research limitations/implications

Participants for this study were exclusively in The Netherlands. Survey questions on the effectiveness of surveillance technology focused on one type of technology, and on private mobile device use in two scenarios.

Social implications

The public’s perceptions of the effectiveness of surveillance technology potentially influence its acceptance of the technology, which, in turn, can affect the legitimacy and use of the technology.

Originality/value

Within the much-discussed privacy-security debate lies a less-heard debate – that of the effectiveness of the surveillance technology in question. The public is one actor in this debate. This study examines the public’s perceptions of this less-heard debate.

Details

Journal of Information, Communication and Ethics in Society, vol. 18 no. 1
Type: Research Article
ISSN: 1477-996X

Keywords

Article
Publication date: 30 November 2007

Wolter Pieters and Robert van Haren

The aim of the research described was to identify reasons for differences between discourses on electronic voting in the UK and The Netherlands, from a qualitative point of view.

Abstract

Purpose

The aim of the research described was to identify reasons for differences between discourses on electronic voting in the UK and The Netherlands, from a qualitative point of view.

Design/methodology/approach

From both countries, eight e‐voting experts were interviewed on their expectations, risk estimations, cooperation and learning experiences. The design was based on the theory of strategic niche management. A qualitative analysis of the data was performed to refine the main variables and identify connections.

Findings

The results show that differences in these variables can partly explain the variations in the embedding of e‐voting in the two countries, from a qualitative point of view. Key differences include the goals of introducing e‐voting, concerns in relation to verifiability and authenticity, the role of the Electoral Commissions and a focus on learning versus a focus on phased introduction.

Research limitations/implications

The current study was limited to two countries. More empirical data can reveal other relevant subvariables, and contribute to a framework that can improve our understanding of the challenges of electronic voting.

Originality/value

This study shows the context‐dependent character of discussions on information security. It can be informative for actors involved in e‐voting in the UK and The Netherlands, and other countries using or considering electronic voting.

Details

Journal of Information, Communication and Ethics in Society, vol. 5 no. 4
Type: Research Article
ISSN: 1477-996X

Keywords

Book part
Publication date: 13 September 1999

Wolter H J . Hassink

Abstract

Details

The Creation and Analysis of Employer-Employee Matched Data
Type: Book
ISBN: 978-0-44450-256-8

Abstract

Details

The Creation and Analysis of Employer-Employee Matched Data
Type: Book
ISBN: 978-0-44450-256-8

Article
Publication date: 9 August 2021

Rafael P. Albuquerque and João J. Ferreira

This paper aims to verify co-creation behavior and understand a relationship between perception of service quality, loyalty and co-creation, from Starbucks customers' perspective.

Abstract

Purpose

This paper aims to verify co-creation behavior and understand a relationship between perception of service quality, loyalty and co-creation, from Starbucks customers' perspective.

Design/methodology/approach

A quantitative methodology was carried out, operationalized by applying a questionnaire to a sample of 385 respondents.

Findings

The results showed that service quality has a positive impact on loyalty and co-creation behavior in all its aspects; loyalty can be considered an important attribute in the intention of co-creation by customers.

Originality/value

This research extends the current knowledge on the subject and examines the associations between other attributes discussed. The implications of the study suggest strategic directions for using the clients' co-creation as a competitive alternative and generating value.

Details

International Journal of Innovation Science, vol. 14 no. 1
Type: Research Article
ISSN: 1757-2223

Keywords

Book part
Publication date: 29 November 2014

Abstract

Details

Inquiry-based Learning for Faculty and Institutional Development: A Conceptual and Practical Resource for Educators
Type: Book
ISBN: 978-1-78441-235-7

Content available
Article
Publication date: 1 December 1999

69

Abstract

Details

Microelectronics International, vol. 16 no. 3
Type: Research Article
ISSN: 1356-5362

Keywords

Article
Publication date: 16 July 2019

Tina Hinz

German establishments face increasing difficulties in filling their apprentice positions. Thus, firms are less able to train (and later retain) their own skilled…

Abstract

Purpose

German establishments face increasing difficulties in filling their apprentice positions. Thus, firms are less able to train (and later retain) their own skilled workforce. The purpose of this paper is to analyse the firms’ personnel policy adjustments in response to unfilled apprentice positions.

Design/methodology/approach

To estimate the within-firm personnel policy adjustments when unfilled apprentice positions arise, fixed effects panel estimations are applied to a large German establishment-level data set, the IAB Establishment Panel (2008–2016).

Findings

The estimates indicate that some firms post slightly more apprentice positions in the period after facing unfilled apprentice positions. Moreover, the results reveal that affected craft establishments in urban regions retain more apprenticeship graduates. Besides of these findings, there are no indications of emphasised personnel policy adjustments.

Practical implications

The multivariate results do not support the claim that training firms may abstain from apprenticeship training when facing unfilled apprentice positions.

Originality/value

The study shows first evidence of firms’ personnel policy adjustments when apprentice positions remain vacant in Germany, a country with a traditionally high relevance of apprenticeship training.

Details

International Journal of Manpower, vol. 40 no. 5
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 23 November 2020

Clarinda Rodrigues, Amélia Brandão and Paula Rodrigues

This paper aims to the literature on negative consumer-brand relationships by advancing knowledge on the key triggers of brand hate of global and prominent brands. It…

1193

Abstract

Purpose

This paper aims to the literature on negative consumer-brand relationships by advancing knowledge on the key triggers of brand hate of global and prominent brands. It investigates for the first time the role of brand in triggering brand hate, as well as behavioral and emotional brand hate outcomes, i.e. willingness to punish and negative brand engagement. Additionally, it explores the impact of product ownership and previous love feelings in the formation of brand hate.

Design/methodology/approach

The data collection was conducted on two Apple anti-brand communities after the given consent of its administrators. Data analysis was performed using structural equation modeling.

Findings

The paper suggests that brand hate is a construct with four first-order formative triggers (symbolic incongruity, ideological incompatibility, negative past experience and brand inauthenticity). It also demonstrates that brand hate is a dichotomous concept that comprises negative emotional dimensions (i.e. negative brand engagement) and behavioral dimensions (i.e. brand aversion, negative word-of-mouth and willingness to punish brands). Finally, it shows how brand hate differs among users vs non-users and passionate vs non-passionate consumers of Apple.

Originality/value

This paper contributes to the literature on negative consumer-brand relationships by advancing knowledge on the key triggers and outcomes of brand hate of global and prominent brands. More importantly, it demonstrates empirically that brand hate does not occur at a specific point of time and may result in transient hatred motivated by emotion-eliciting events (e.g. using a product) or as a long-term consumer-brand relationship that changed from love to hatred.

Details

Journal of Product & Brand Management, vol. 30 no. 8
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 20 December 2007

Manon Haartsen‐Geven and Jacobijn Sandberg

The purpose of the paper is to provide insight in the critical factors involved in creating an optimum in developing technology for educational innovation, for each…

Abstract

Purpose

The purpose of the paper is to provide insight in the critical factors involved in creating an optimum in developing technology for educational innovation, for each stakeholder, in any relevant context and at any time.

Design/methodology/approach

From literature review, four diagrams were constructed to contain the critical factors involved in creating an optimum in developing technology for educational innovation in different “views”. These four diagrams, as a theoretical instrument for analysis, was then reshaped into a practical instrument for analysis, in the form of an online questionnaire, and tested with five different projects in three different schools.

Findings

The critical factors can be ordered by stakeholder, by context and by time. Each ordering provides a different view on the development process. Using the different views for different cases, more insight is provided and more guidelines for improvement can be found.

Research limitations/implications

The practical instrument needs improvement to be more easy to use for teachers and students. Future research is also needed to test both the practical instrument as well as the theoretical instrument further, to be able to refine them where needed.

Practical implications

A very insightful instrument to analyse the success factors of developing of technology for educational innovation for the different stakeholders, in different context and at different times in the process.

Originality/value

This paper combines an overview of the critical success factors of developing of technology for educational innovation with different views of these factors, to provide more insight in the process.

Details

Interactive Technology and Smart Education, vol. 4 no. 3
Type: Research Article
ISSN: 1741-5659

Keywords

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