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Most intercultural frameworks assess intercultural competencies, but global businesses lack instruments to support the feedback loop, that is help project managers answer the question if an effective global team has been formed. The purpose of this paper is to develop and assess a new indicator for measuring the actual effectiveness of intercultural communication and collaboration at the individual and team level, the Mysore InterCultural Effectiveness (MICE) indicator.

Based on a needs analysis in global businesses, international projects, and review of existing literature, a low-touch self-report indicator was developed. A test run in several international companies with live data obtained from 154 employees helped to validate the indicator using exploratory and confirmatory factor analysis.

The MICE indicator is based on two scales: first, the effectiveness in interacting and collaborating with foreign counterparts by providing an answer to the question “how I think I am with them;” and second, the satisfaction with appropriateness of communication received from foreign interlocutors and the outcome of the collaboration by answering the question “how I think they are with me.”

Empirical results indicate that the two scale/six factor model provides a good fit to the data. Using the MICE Indicator, it is now possible for project managers to effectively address shortcomings of intercultural communication skills in their international teams with the right type of intercultural training.

As clients of India's IT services providers continue to complain about knowledge loss caused by high attrition rates in their offshore delivery factories, the linkages between organizational culture and commitment of the Indian employee base are of interest to researchers as well as practitioners. This paper seeks to address these issues.

Data was collected in the first half of 2012 through the ICCA™ appraisal framework from 291 Indian IT executives and managers working for two IT services sourcing provider organizations in Pune and Bangalore, India. To analyse the data, descriptive and inferential statistics were used together with multiple regression and confirmatory factor analysis.

Taken together, this research makes several contributions. First, the results of data analysis exhibit that, among the organizational culture dimensions, in‐group collectivism and performance orientation are the antecedents with the biggest effect on employee commitment. Other culture dimensions show varying degree of positive and negative influence on employee commitment. Second, this paper contributes to the cross‐cultural generalizability discussion of employee commitment. The data analysis unveils a stronger correlation between affective and normative commitment in the Indian context as compared to other North American studies. Third, it supports suggestions put forward in other research that continuance commitment should be split into the two subfactors c/alternative and c/sacrifice.

It is proposed that the Indian IT services sourcing industry should be adept at thinking about employee commitment from an organizational culture point of view.

The proposed model of this research posits and proves that employee commitment in an Indian IT services offshoring context is influenced by organizational culture.

The purpose of this paper is to examine European Union (EU) industrial relations in their development over time. It describes and analyzes their main constituent parts, which are deployed along four interlinked institutional dimensions: tripartite concertation; cross-industry social dialogue; sectoral social dialogue; and employee representation and negotiation at the transnational company level. The focus lies strictly on the emerging EU layer of industrial relations, which is common to the different Member States and not on comparative European industrial relations.

The paper is conceptual in nature. It considers the differences and mutually interdependent legal and political processes, policies and institutions between EU industrial relations and national industrial relations.

The findings substantiate that EU industrial relations constitute an incomplete but perfectly traceable transnational reality distinct from industrial relations in the Member States. EU industrial relations are not to supersede but to supplement national industrial relations. Neither the EU institutional framework nor the European social partners have the mandate, legitimation or desire to perform a more ambitious role.

More empirically oriented research would further support the findings in the paper.

The paper presents a conceptual review based on a comprehensive and critical reading of the literature on EU industrial relations. It also puts labor strategies at the forefront of the analysis in corporate relocation.

The purpose of this study is to investigate the dynamics involved in knowledge sharing in knowledge intensive heterogeneous teams of the German Federal Armed Forces with a specific focus on new organizational entities.

The paper is based on qualitative research. The data were gathered through interviews with members of so‐called concept development and experimentation (CD&E) projects. These projects constitute a novelty for the whole organization and a cultural challenge for effective knowledge sharing, through its cross‐disciplinary, cross‐functional and cross‐hierarchical design. Hence, these projects are a good venue to study cultural dynamics in new organizational entities.

The analysis reveals that despite the structural separation of the new organizational entity, cultural imprint and cultural re‐import from the existing organization affected knowledge sharing. More specifically, four major influencing factors are identified in regard to knowledge sharing within the CD&E project team and between the team and the line organization; hierarchy, organizational context, micro‐politics and suspicion. The data suggest that these factors are precipitated by cultural imprint of the line organization.

The qualitative research design is one limitation rendering only descriptions and propositions that need further testing in other settings. Another one is the research venue which allows only limited access for data collection.

The paper shows that the dynamics in CD&E projects require culturally sensitive project management, starting in the planning phase of the project.

The study investigates knowledge sharing in new organizational entities in knowledge intensive teams of a military organization. Both aspects, new organizational entities and non‐private organizations, have been neglected in research on knowledge sharing.

Die Aufgabe, die mir gestellt ist, ist thematisch genau begrenzt. Gegenstand, Wesen und Bedeutung der Marktforschung für den Fremdenver‐kehr sollen behandelt und dargestellt werden. Ich werde bemüht sein, mich mit den Fragen der Marktforschungsmethodik nicht zu befassen, da diese in einem besonderen Referat zur Behandlung kommen werden. Für die Bearbeitung meines Themas scheint sich auf den ersten Blick ein einfaches Verfahren anzubieten. Indem wir nämlich Inhalt und Aufgaben der Marktforschung analysieren, die gewonnenen Erkenntnisse auf die Marktverhältnisse des Tourismus anwenden oder prüfen, welche marktanalytischen Verfahren sich für die Zwecke der Erklärung des Phänomens Fremdenverkehr eignen, wäre im wesentlichen das ausgesagt, was zur Frage des Gegenstandes und der Bedeutung der Marktforschung auf diesem Gebiet beigetragen werden kann.

The purpose of this paper was to examine and reflect on the visual social research method of photovoice, which is a qualitative research process increasingly being used by government and nongovernment organizations to enable participants who are often from disadvantaged groups, to capture their lives, experiences, and issues through photos and associated written stories. Visual methods such as photovoice provide both opportunities and risks with ethical considerations and concerns that are both ethical in nature for those taking the photographs, and for those in the photographs. There are also associated ethical challenges for researchers to conform to ethical guidelines, while conveying stories that are in the public interest. Ascertaining why visual information should be considered in relation to ethics can be argued as important, as the receiver processing the visual information will process, perceive, and respond in a variety of ways, and possibly in different ways to what the sender aimed to convey. It was argued here that due to the strong ethical guidelines for photovoice projects, it is more of a deontological-based research approach. A key ethical concern associated with photovoice is that it is touted to participants as a vehicle to achieve social change, yet there is no guarantee that this change will occur, as ultimate power rests in the hands of decision makers. Photovoice ethical processes were discussed, with reflections by the author on ethical issues that have occurred in her own research, and suggestions to organizations on what to consider to ensure a photovoice project proceeds with ethical consideration to ensure an empowering experience as an influencer for social change.

Today, changing business systems, especially the COVID-19 epidemic, and the rapid development of technology have brought the phenomenon of spirituality to a new point. Cyber spirituality and dataism are also starting to become the focus of attention in this field. This situation also affects the issue of spirituality in the workplace. While the subject of spirituality in the workplace keeps up with innovations and expands in the literature, the relationship between religion and spirituality continues to be discussed and examined. For this reason, this study aims primarily to explain the relationship between the concept of religion and spirituality. In light of current developments, it is to mention the place of spirituality in the workplace between these two concepts.

Rising public scrutiny has? brought new demands for science communication. Especially, incidents of falsification, fabrication, and plagiarism have recently come to question academic integrity and legitimacy in Germany. Focussing on a prominent plagiarism case that revolved around the former Minister of Science and Education’s dissertation, the purpose of this paper is to investigate the communication strategies of the Düsseldorf University as it navigated the complex challenges of the crisis situation.

The analysis is based on a rhetorical analysis of the public discourse of the University Düsseldorf in the context of the plagiarism crisis.

The study finds that the university responded to the crisis by focussing on legitimating the legal and administrative process by which it evaluated Schavan’s dissertation and revoked the degree. In turn, this focus neglected restoring the threatened reputation of graduate education and of scholarship itself. Ultimately, the crisis communication of the university worked to undermine the premises and goals of science communication.

Future research should focus on case studies of crisis communication by academic and research organizations as well as on investigating the effects of crisis rhetoric on public trust in and on understanding of academic research. The study suggests that it is worthwhile for crisis and science communication scholars to work to develop distinct frameworks for science communication in crisis and crisis communication in science that account for the unique tensions and duality of needs in this arena.

The study contributes to the understanding of the intersections between crisis communication and science communication. Especially, it underlines the importance of developing distinct frameworks for science communication in crisis and crisis communication in science that account for the unique tensions and duality of needs in this arena.