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International misunderstanding and misbehaviour occur because Americans often do not accurately perceive basic ways other people live. Far too often, business people and other Americans make unacceptable, offensive and costly mistakes because they are not aware of the cultural differences between the foreign host country and their own country. An inter‐cultural education model is presented that may be used as a guide to minimise risk in international business. At a minimum, the model, based on Korea, includes knowledge of the components in which most inter‐cultural differences are likely to occur. The components are geography, religion, history, communication, contemporary political setting and Korean military. The model may be adapted for other countries.

Aims to briefly discuss a personal journey through part of a library career.

The method is (loosely) process recall and personal reflection.

The author's career has been eventful in many and varied ways.

Provides personal recollections of library work.

Abrasive blasting is favoured for cleaning metal surfaces before applying protective coatings. Its use has been extended to improv‐ing the surface of building materials, quickly and quite cheaply, so avoiding costly ornamentation of dull buildings; better weathering is an added bonus.

To provide an overview of the Commodity Futures Trading Commission’s (the “CFTC” or “Commission”) recent amendments to CFTC Rule 1.31, which sets forth recordkeeping requirements for all records required to be kept pursuant to the Commodity Exchange Act (“CEA”) and Commission regulations.

This article discusses the significant May 2017 amendments to CFTC Rule 1.31 and the practical impact of these amendments for entities subject to the rule’s requirements.

The CFTC’s recordkeeping amendments do not impose any new substantive recordkeeping requirements, but modernize and make technology neutral the form and manner in which regulatory records must be kept. By eliminating a number of prescriptive and outdated requirements, the amendments should provide greater flexibility to “records entities” to adopt new technologies in response to evolving technological developments.

Practical guidance from experienced commodities, futures and derivatives lawyers.

Just now we are having an interesting discussion among the Boards of Study (on Economics, Psychology, Philosophy, Sociology, and History) of London University on the existing confusion and overlapping in their theoretical basis (arising from a claim by the sociologists for a separate degree). If Law were not so strongly professionalized in England the Law Faculty would also be concerned. I prepared a memorandum, based on the examination questions during the last five years, showing that the conception of human nature now given, or assumed, in Economic teaching is quite different from that given in Sociological teaching, and that all the other groups of study differed in that respect among themselves. The sociologists, e.g. emphasise “Imitation” and ignore Hedonism. The economists assume Hedonism and ignore Imitation. The Psychologists reject both Hedonism and Imitation. Law is either purely empirical or Benthamite. Even the distribution of concrete subject matter leaves great gaps. No one, for instance, treats of the newspaper Press, or the Churches, or advertisement. At Oxford the confusion, overlap and insufficiency is more marked. Could you not make a memorandum showing how things stand at Columbia?

A major part of knowledge management for knowledge-intensive firms such as professional service firms is the increasing focus on thought leadership. Despite being a well-known term, it is poorly defined and analysed in the academic and practitioner literature. The aim of this article is to answer three questions. First, what is thought leadership? Second, what tensions exist when seeking to create thought leadership in knowledge-based organisations? Third, what further research is needed about thought leadership? The authors call for cross-disciplinary and academic–practitioner approaches to understanding the field of thought leadership.

The authors review the academic and practitioner literature on thought leadership to provide a rich oversight of how it is defined and can be understood by separating inputs, creation processes and outcomes. The authors also draw on qualitative data from 12 in-depth interviews with senior leaders of professional service firms.

Through analysing and building on previous understandings of the concept, the authors redefine thought leadership as follows: “Knowledge from a trusted, eminent and authoritative source that is actionable and provides valuable solutions for stakeholders”. The authors find and explore nine tensions that developing thought leadership creates and propose a framework for understanding how to engage with thought leadership at the industry/macro, organisational/meso and individual/micro levels. The authors propose a research agenda based on testing propositions derived from new theories to explain thought leadership, including leadership, reducing risk, signalling quality and managing social networks, as well as examining the suggested ways to resolve different tensions.

To the best of the authors’ knowledge, they are the first to separate out thought leadership from its inputs, creation processes and outcomes. The authors show new organisational paradoxes within thought leadership and show how they can play out at different levels of analysis when implementing a thought leadership strategy. This work on thought leadership is set in a relatively under-explored context for knowledge management researchers, namely, knowledge-intensive professional service firms.

OUR readers will, we trust, appreciate our double souvenir number issued in connection with the Library Association Conference at Glasgow. Special features are the articles on the Mitchell Library, Glasgow, 1874–1924, by a member of the staff, Mr. J. Dunlop, and one on the Burns Country, by Mr. J. M. Leighton, of Greenock Public Library. We printed the provisional programme in our July issue and as we go to press have little to add to the particulars there given, except to compliment the Library Association and the Local Reception Committee on the excellent programme arranged for the occasion, from both the professional and social point of view.