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Article
Publication date: 6 April 2012

Jackie Blizzard, Leidy Klotz, Alok Pradhan and Michael Dukes

A whole‐systems approach, which seeks to optimize an entire system for multiple benefits, not isolated components for single benefits, is essential to engineering design for…

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Abstract

Purpose

A whole‐systems approach, which seeks to optimize an entire system for multiple benefits, not isolated components for single benefits, is essential to engineering design for radically improved sustainability performance. Based on real‐world applications of whole‐systems design, the Rocky Mountain Institute (RMI) is developing educational case studies to help engineers expand their whole‐systems thinking. The purpose of this paper is to evaluate the effectiveness of these case studies in multiple sections of a first‐year engineering course.

Design/methodology/approach

The comprehension of whole‐systems principles by 165 first‐year engineering students at Clemson University was evaluated through surveys and open‐ended questionnaires, before and after introducing the educational case studies.

Findings

The pilot study results show that introducing the case studies improves students' consideration of several essential whole‐systems design concepts. The case studies were particularly effective in strengthening student consideration of the clean sheet approach, integrative design, design for multiple benefits, optimization of the entire system, and the possibility of drastic efficiency increases with current technology.

Research limitations/implications

This study was conducted at a single institution and with a fairly homogeneous group of students. These factors should be considered when interpreting the implications of the findings for other groups.

Originality/value

This preliminary research shows that case study examples like these can help increase consideration of the whole‐systems design approach that leads to improved sustainability performance.

Details

International Journal of Sustainability in Higher Education, vol. 13 no. 2
Type: Research Article
ISSN: 1467-6370

Keywords

Book part
Publication date: 5 December 2013

David L. Cooperrider

The emergence of strengths-based management may be the management innovation of our time. Nearly every organization has been introduced to its precepts – for example, the insight…

Abstract

The emergence of strengths-based management may be the management innovation of our time. Nearly every organization has been introduced to its precepts – for example, the insight that a person or organization will excel only by amplifying strengths, never by simply fixing weaknesses. But in spite of impressive returns, organizations and managers have almost all stopped short of the breakthroughs that are possible. With micro tools largely in place, the future of strengths management is moving increasingly to the macro-management level, as witnessed in the rapid and far-reaching use of large group methods such as the Appreciative Inquiry Summit and its next generation design-thinking summit. Macro means whole and, by definition, unites many improbable opposites – for example, it embraces top down and bottom up simultaneously. It is a prime time source of organizational generativity. But the rules of macro-management are different than any other kind, most certainly micro-management. A decade of research and successful prototyping with single organizations, regions and cities, extended enterprises, industries, and UN-level world summits reveals five “X” factors – a specific set of mutually reinforcing elements of success and organizational generativity – and provides a clear set of guidelines for when and how you can deploy the “whole system in the room” design summit to bring out the best in system collaboration. By analyzing the performance and impacts of six case studies of the “whole system in the room” Appreciative Inquiry design summit, this chapter provides a bird’s eye view of the opportunities, challenges, and exciting new vistas opening up in this the collaborative age – a time when systemic action and macro-management skill are the primary leverage points for game-changing innovation, scalable solutions, and generative organizing. The chapter concludes with a call for more research into the stages of large group dynamics and advances a metaphor from the leadership literature – the spark, the flame, and the torch – to give imagery to the “positive contagion” and “the concentration effect of strengths” that happens during an Appreciative Inquiry Summit where 100s and sometimes 1000s come together interactively and collaboratively to design the future.

Details

Organizational Generativity: The Appreciative Inquiry Summit and a Scholarship of Transformation
Type: Book
ISBN: 978-1-78190-330-8

Article
Publication date: 1 June 1995

Dianna R. Old

Proposes that the practice of consulting for organizational changeoften does not change the organization fundamentally. Suggests that realtransformation occurs at deeper levels of…

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Abstract

Proposes that the practice of consulting for organizational change often does not change the organization fundamentally. Suggests that real transformation occurs at deeper levels of an organizational system. Presents a more whole and integrated methodology more likely to help organizational systems to develop the capacity to reconfigure and respond to environmental fluctuations and changing strategies.

Details

Journal of Organizational Change Management, vol. 8 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 13 May 2014

Janis Lynn Birkeland

There has been a tendency in sustainability science to be passive. The purpose of this paper is to introduce an alternative positive framework for a more active and direct…

Abstract

Purpose

There has been a tendency in sustainability science to be passive. The purpose of this paper is to introduce an alternative positive framework for a more active and direct approach to sustainable design and assessment that de-couples environmental impacts and economic growth.

Design/methodology/approach

This paper deconstructs some systemic gaps that are critical to sustainability in built environment management processes and tools, and reframes negative “sustainable” decision making and assessment frameworks into their positive counterparts. In particular, it addresses the omission of ecology, design and ethics in development assessment.

Findings

Development can be designed to provide ecological gains and surplus “eco-services,” but assessment tools and processes favor business-as-usual. Despite the tenacity of the dominant paradigm (DP) in sustainable development institutionalized by the Brundtland Report over 25 years ago, these omissions are easily corrected.

Research limitations/implications

The limitation is that the author was unable to find exceptions to the omissions cited here in the extensive literature on urban planning and building assessment tools. However, exceptions prove the rule. The implication is that it is not too late for eco-positive retrofitting of cities to increase natural and social capital. The solutions are just as applicable in places like China and India as the USA, as they pay for themselves.

Originality/value

Positive development (PD) is a fundamental paradigm shift that reverses the negative models, methods and metrics of the DP of sustainable development. This paper provides an example of how existing “negative” concepts and practices can be converted into positive ones through a PD prism. Through a new form of bio-physical design, development can be a sustainability solution.

Article
Publication date: 1 December 2003

Frans M. van Eijnatten, Maarten C. van Galen and Laurie A. Fitzgerald

A decision to don the chaos lens, adopt dialogue as its primary mode of communication, and to recognize the power of the organizational mind has fundamentally and irreversibly…

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Abstract

A decision to don the chaos lens, adopt dialogue as its primary mode of communication, and to recognize the power of the organizational mind has fundamentally and irreversibly changed the way a Dutch capital‐equipment manufacturer operates in its rapidly complexifying global marketplace. Beginning in September 1999, the focus of an ever widening circle of its membership has been on transforming itself from the inside out, that is by changing profoundly the organizational mind – the “orgmind”. Two factors make this change process particularly noteworthy: first of all, it was designed on the fly. In other words, virtually every action, activity, meeting, workshop and so on was made up as they moved along their path to the future. Second, profound change was undertaken before it was time to do so. That is, the company was “sitting pretty” enjoying a major share of the market, solid profitability as well as strong morale and employee loyalty.

Details

The Learning Organization, vol. 10 no. 6
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 9 July 2021

Cheryl Desha, Savindi Caldera and Deanna Hutchinson

This study aims to explore the role of planned, sudden shifts in lived experiences, in influencing learner capabilities towards improved problem-solving for sustainable…

Abstract

Purpose

This study aims to explore the role of planned, sudden shifts in lived experiences, in influencing learner capabilities towards improved problem-solving for sustainable development outcomes. The authors responded to employers of engineering and built environment graduates observing limited “real-life” problem-solving skills, beyond using established formulae and methods, in spite of attempts over more than two decades, to train engineers and other built environment disciplines in areas such as whole system design and sustainable design.

Design/methodology/approach

A grounded theory approach was used to guide the analysis of data collected through ethnographic methods. The process involved reflecting on authors’ efforts to develop context appreciation within a course called “International Engineering Practice”, using two years of collected data (archived course information, including course profile; completed assessment; lecture and field visit evaluations; and focus groups). The study is built on the authors’ working knowledge of Bloom’s Taxonomy and Threshold Learning Theory, and the well-established role of “context appreciation” in complex problem-solving. After the first iteration of the course, the authors looked for additional theoretical support to help explain findings. The Cynefin framework was subsequently used to augment the authors’ appreciation of “context” – beyond physical context to include relational context, and to evaluate students’ competency development across the four domains of “clear”, “complicated”, “complex” and “chaotic”.

Findings

This study helped the authors to understand that there was increased capacity of the students to distinguish between three important contexts for problem-solving, including an increased awareness about the importance of factual and relevant information, increased acknowledgement of the varying roles of professional practitioners in problem-solving depending on the type of problem and increased appreciation of the importance of interdisciplinary teams in tackling complex and complicated problems. There were several opportunities for such courses to be more effective in preparing students for dealing with “chaotic” situations that are prevalent in addressing the United Nations’ 17 sustainable development goals (UNSDGs). Drawing on the course-based learnings, the authors present a “context integration model” for developing problem-solving knowledge and skills.

Research limitations/implications

The research findings are important because context appreciation – including both physical context and relational context – is critical to problem-solving for the UNSDGs, including its 169 targets and 232 indicators. The research findings highlight the opportunity for the Cynefin framework to inform holistic curriculum renewal processes, enhancing an educator’s ability to design, implement and evaluate coursework that develops physical and relational context appreciation.

Practical implications

The study’s findings and context integration model can help educators develop the full range of necessary problem-solving graduate competencies, including for chaotic situations involving high degrees of uncertainty. Looking ahead, acknowledging the significant carbon footprint of global travel, the authors are interested in applying the model to a domestic and/or online format of the same course, to attempt similar learning outcomes.

Originality/value

Connecting Bloom’s taxonomy deep learning and threshold learning theory critical path learning insights with the Cynefin framework context domains, provides a novel model to evaluate competency development for problem-solving towards improved holistic physical and relational “context appreciation” outcomes.

Details

International Journal of Sustainability in Higher Education, vol. 22 no. 5
Type: Research Article
ISSN: 1467-6370

Keywords

Article
Publication date: 19 July 2022

Mohamed M. Naim and Jonathan Gosling

The systems approach is an exemplar of design science research (DSR), whereby specific designs yield generic knowledge. DSR is increasingly being adopted in logistics and…

694

Abstract

Purpose

The systems approach is an exemplar of design science research (DSR), whereby specific designs yield generic knowledge. DSR is increasingly being adopted in logistics and operations management research, but many point to neglect of the human aspects of solutions developed. The authors argue that it is possible to look back at the history of the systems movement to seek precedent for ‘dealing’ with the social components, providing a methodologically pluralistic ‘research design’ framework. Thereby, systems approaches are foundational to providing a design-based ‘science’ to progressing the logistics and supply chain management field, dealing with contemporary topics such as resilience.

Design/methodology/approach

The authors undertake a discursive assessment of relevant streams of engineering, social science and systems research, with a conceptual development of how the latter influences supply chain design approaches.

Findings

Building on a phenomenological framework, the authors create a generic design science research design (DSRD) that enables researchers to choose and integrate the right tools and methods to address simple, complicated and complex problems, dealing with technological, process and social problems.

Research limitations/implications

The DSRD provides a framework by which to exploit a range of methodological stances to problem solving, including quantitative modelling perspectives and ‘soft’ systems social science approaches. Four substantive gaps are identified for future research – establishing the root cause domain of the problem, how to deal with the hierarchy of systems within systems, establishing appropriate criteria for the solution design and how best to deal with chaotic and disordered systems.

Originality/value

The authors argue that the systems approaches offer methodological pluralism by which a generic DSRD may be applied to enhance supply chain design. The authors show the relevance of the DSRD to supply chain design problems including in reducing supply chain dynamics and enhance resilience. In doing so, the study points towards an integrated perspective and future research agenda for designing resilient supply chains.

Details

The International Journal of Logistics Management, vol. 34 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 22 October 2018

Jacek Pieniazek

Cooperation of a pilot with an automated aircraft control and monitoring systems is a problem which should be solved designing the whole system. The method of design, which…

Abstract

Purpose

Cooperation of a pilot with an automated aircraft control and monitoring systems is a problem which should be solved designing the whole system. The method of design, which creates an assistant of a pilot, is the purpose of this study.

Design/methodology/approach

An analysis of human factors shows demands for working environment. An integration method for various technological systems and algorithms is searched.

Findings

It is possible to make the whole system to become a pilot assistant, which has ability to exchange information with pilot by a dialogue. Structural flexibility is obtained in multi-agent system structure.

Practical implications

Proposed approach is a solution of how to integrate increasing amount of aircraft systems. It is expected that new form of cooperation fits to human features. Proposed methodology solves problem of simultaneous control by two controllers and cooperative making decisions.

Social implications

Dialogue between human and the system proposed in this solution will change perception of machines.

Originality/value

New abilities of machines and proposition of their realisation are presented. Presented solution of simultaneous control and decision-making during aircraft control is a novel approach to human–machine cooperation.

Details

Aircraft Engineering and Aerospace Technology, vol. 91 no. 5
Type: Research Article
ISSN: 1748-8842

Keywords

Article
Publication date: 1 July 2005

Mark A. Papworth and Ann Crosland

This paper aims to evaluate a whole system intervention (WSI) that was applied to North Tyneside (UK) adult mental health services and offer a discussion on the broader…

970

Abstract

Purpose

This paper aims to evaluate a whole system intervention (WSI) that was applied to North Tyneside (UK) adult mental health services and offer a discussion on the broader implications of these results. WSIs are brief, participant‐intensive, democratic change methods that are widely utilised but have received relatively little empirical consideration.

Design/methodology/approach

Two methods were used for the WSI evaluation: comparative (of local documentary evidence with scientific and professional sources); and qualitative (analysis of semi‐structured interviews with project planners, stakeholders and participants).

Findings

Issues emerged from the research associated principally with the following topics: system definition, power, stakeholder representation, facilitator role, intervention planning, as well as WSI follow‐up and time‐scale.

Originality/value

Guidance is offered associated with WSI methodology choice and its implementation within a health service context.

Details

Journal of Management Development, vol. 24 no. 6
Type: Research Article
ISSN: 0262-1711

Keywords

Book part
Publication date: 6 May 2004

Michael J Mantel and James D Ludema

This chapter explores the power of appreciative inquiry in moving beyond a one-time intervention technique to sustaining positive change by creating on-going “conversational…

Abstract

This chapter explores the power of appreciative inquiry in moving beyond a one-time intervention technique to sustaining positive change by creating on-going “conversational convergence” around continuously evolving futures and directions for an organization. A conversational map was created from nine years of change data revealing the centrality of language in creating and sustaining change. Awareness of the corporate conversational streams and the intentional influencing of these streams helped sustain the positive change process over this extended period. This influence was applied at the individual level by developing a commitment for appreciative leadership principles and at the corporate level by incorporating appreciative design elements into the organization’s social architecture.

Details

Constructive Discourse and Human Organization
Type: Book
ISBN: 978-0-76230-892-7

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