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The training function in most organisations is a continuous and never‐ending demand on time. Not only must organisations deal with new employees having no skills, but also with old employees having obsolete skills, transferred employees having different skills, and present employees having poor or undeveloped skills. However, consider the pay‐off of an effective training programme. A supervisor can loosen supervisory control, performance increases and operational problems decrease. The trainee finds increased job performance and satisfaction, greater freedom from close supervision, increased personal growth and development, and higher morale, confidence and self‐esteem. The total organisation gains increased productivity, and operational problems, such as turnover, absenteeism and malingering, decrease. Thus, all who are involved benefit from effective training—the organisation, the supervisors and the employees.

Purpose – This chapter describes a university-based reading clinic for struggling readers. Created over 40 years ago, this reading clinic continually evolves as it is founded on well-grounded theory and the most current research. The purpose of the chapter is to explain this foundation and how it has informed the structure and day-to-day operations of a successful clinic program.

Methodology/approach – The reading clinic described in this chapter is based largely on the theoretical premises of self-determination theory. This theory has been widely researched in a variety of fields and contexts, including educational settings. Self-determination theory research and reading research, conducted from a multitude of perspectives, provide support for appropriate practices designed to create a motivating classroom environment.

Practical implications – The ideas presented in this chapter show how research and theory can be successfully applied to classroom settings. The author describes various ways in which the theory and research have led to specific, practical decisions in the reading clinic setting. Broadening the use of these practices to regular classroom contexts is also discussed.

Social implications – Despite research that has established how teachers can create a meaningful, motivating classroom environment, unsound practices continue to be used in classrooms everywhere. If, as most educators claim, we want students to become independent thinkers who are able to contribute meaningfully to society, then we need to seriously examine the controlling, performance-oriented, competitive practices that are typical in many classrooms today. We must move toward creating classrooms where the focus is on learning and where children enjoy ownership of the learning process. This chapter describes a program for struggling readers that operates from this stance.

In the “What’s Hot in 2019: Expanded and Interconnected Notions of Literacy” survey (Cassidy, Grote-Garcia, & Ortlieb, 2019), Early Literacy was identified as a “very hot” topic. This chapter addresses how literacy practices in homes and in schools contribute to early literacy achievement; neighborhood realities are acknowledged. A brief list of expectations for early literacy learners is discussed, and competencies not always found in standards lists are described. Examples of current community activism efforts are noted, and there is a call for literacy academics to speak out against inequities in literacy learning.

Purpose – The chapter provides the reader with an overview of how teacher preparation programs can utilize a school-based reading/literacy clinic model within university coursework. Information on how to successfully scaffold teacher candidates into becoming more reflective educators through the use of a reading clinic model is provided. Details for partnering with community organizations to provide tutoring support for struggling readers is illustrated.

Methodology/approach – The research support for utilizing tutoring programs is shared. Implications for teacher preparation programs seeking to develop literacy experiences for preservice and practicing educators are depicted. This book chapter describes a framework for establishing and maintaining tutoring partnerships within communities.

Practical implications – The author provides examples of effective community partnerships with suggestions and techniques for developing new programs and/or partnerships. Practical tips for establishing and maintaining tutoring programs which are composed of innovative practices are included.

Social implications – The key element of effective tutoring programs is to improve student achievement in literacy. Educators must build meaningful and thought-provoking literacy practices into the tutoring setting. A model for using a tutoring approach supportive of struggling readers is described. The components for effectively designing and preserving a reading clinics program are shared.

Things seem to be going desperately wrong with the concept of the “brave new world” predicted by the starry‐eyed optimists after the Second World War finally came to an end. To those who listen only to what they want to hear, see everything, not as it is, but as they would like it to be, a new society could be initiated and the lusty infant would emerge as a paragon for all the world to follow. The new society in truth never really got off the ground the biggest mistake of all was to cushion millions of people against the results of their own folly; to shelter them from the blasts of the ensuing economic climate. The sheltered ones were not necessarily the ordinary mass of people; many in fact were the victims and suffered the consequences. And now that the state has reached a massive crescendo, many are suffering profoundly. The big nationalised industries and vast services, such as the national health service, education, where losses in the case of the first are met by Government millions, requests to trim the extravagant spending is akin to sacrilege in the latter, have removed such terms as thrift, careful spending, value for money from the vocabulary.

While it is generally well known that nonviolent collective action was widely deployed in the US southern civil rights movement, there is still much that we do not know about how that came to be. Drawing on primary data that consist of detailed semistructured interviews with members of the Nashville nonviolent movement during the late 1950s and 1960s, we contribute unique insights about how the nonviolent repertoire was diffused into one movement current that became integral to moving the wider southern movement. Innovating with the concept of serially linked movement schools – locations where the deeply intense work took place, the didactic and dialogical labor of analyzing, experimenting, creatively translating, and resocializing human agents in preparation for dangerous performance – we follow the biographical paths of carriers of the nonviolent Gandhian repertoire as it was learned, debated, transformed, and carried from India to the Fellowship of Reconciliation (FOR) and Howard University to Nashville (TN) and then into multiple movement campaigns across the South. Members of the Nashville movement core cadre – products of the Nashville movement workshop schools – were especially important because they served as bridging leaders by serially linking schools and collective action campaigns. In this way, they played critical roles in bridging structural holes (places where the movement had yet to be successfully established) and were central to diffusing the movement throughout the South. Our theoretical and empirical approach contributes to the development of the dialogical perspective on movement diffusion generally and to knowledge about how the nonviolent repertoire became integral to the US civil rights movement in particular.

Michael Holquist (1990), one of the commentators on Mikhail Bakhtin’s monumental work, stated flatly that “human existence is dialogue,” and Ivana Markova (2003) declared that “dialogism is the ontology of humanity.” Bakhtin (1985;1986) himself said that such dialogues are conducted by using “speech genres.” From another angle Kenneth Burke asked, “What is involved when we say what people are doing and why they are doing it?” and claimed – and showed – that this question can be best answered by using what he called the “grammar of motives,” which consisted of a hexad of terms: act, attitude, scene, agent, agency, and purpose. In this chapter, I examine, by using various examples, how the Burkean grammar is used in the construction of one speech genre or the other to achieve rhetorically effective dialogic communication.

Reviews Milton and Rose D. Friedman’s, Two Lucky People: Memoirs, University of Chicago Press, Chicago, 1998, $35 (£24.95), ISBN 0‐226‐26414‐9. Focuses on how the memoirs illuminate the main contributions Friedman has made to political economy and the economics literature.

IN THE LATE 1950's and early 1960's when the search for identity was a national pastime, some librarians found it difficult to concentrate on their work because they were totally involved in the question of a professional identity. Their confused concern ranged from the omission of librarianship from the indexes of books discussing the professional and middle classes, to the lack of occupational slang among public librarians. The only example, unearthed from a hundred years of public library practice, was ‘shelf‐bashing’, for the shelving of books. This was promptly dismissed as a post second world war adaptation of the army slang for foot‐drill—‘square‐bashing’.

The concepts of ‘information literacy’ and ‘digital literacy’ are described, and reviewed, by way of a literature survey and analysis. Related concepts, including computer literacy, library literacy, network literacy, Internet literacy and hyper‐literacy are also discussed, and their relationships elucidated. After a general introduction, the paper begins with the basic concept of ‘literacy’, which is then expanded to include newer forms of literacy, more suitable for complex information environments. Some of these, for example library, media and computer literacies, are based largely on specific skills, but have some extension beyond them. They lead togeneral concepts, such as information literacy and digital literacy which are based on knowledge, perceptions and attitudes, though reliant on the simpler skills‐based literacies