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Book part
Publication date: 9 July 2010

Wu-Chung Wu, Wen-Xi Chen and Tzung-Cheng Huan

A special event requiring little capital for development is regarded as a unique type of attractions. Art festival is a popular form among all special events, famous…

Abstract

A special event requiring little capital for development is regarded as a unique type of attractions. Art festival is a popular form among all special events, famous example including Edinburgh Festival in England. However, the literature on the measurement of successful factors of art festivals is limited. This study uses Chiayi International Band Festival for a case study to evaluate performance factors of art festivals. The performance attributes are developed based on Kotler's Three Levels of Product framework. Importance–Performance Analysis (IPA) is used to evaluate the performance attributes perceived by the visitors. Further, a SWOT analysis is deployed to provide managerial strategies and implications.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-84950-718-9

Book part
Publication date: 3 August 2011

Wen-Xi Chen, Wu-Chung Wu and Tzung-Cheng TC Huan

Using Chiang Mai Night Safari, Thailand as a case, this research is to understand the relationship between service quality, place attachment, tourist satisfaction, and…

Abstract

Using Chiang Mai Night Safari, Thailand as a case, this research is to understand the relationship between service quality, place attachment, tourist satisfaction, and tourist loyalty. A two-stage sampling approach is used while proportionate stratified sampling is applied to determine the strata sample size. A convenient sampling approach selects the participants within each stratum that involves choosing every element after a random start. Four hundred of 450 questionnaires are usable and analyzed the study. The result suggests an effective intermediary between service quality and tourist satisfaction. This study also adds managerial implications concerning service/product differentiation and competitive advantage over competitors. Meanwhile, future studies on destination personality uniqueness of destination emotions are suggested.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-0-85724-769-8

Keywords

Content available
Book part
Publication date: 9 July 2010

Abstract

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-84950-718-9

Content available
Book part
Publication date: 3 August 2011

Abstract

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-0-85724-769-8

Article
Publication date: 27 September 2021

Alex Bradley, Haijiang Li, Honglei Qin, Wen Xi, Daniel Peel and Nicholas Nisbet

Defining building information modelling (BIM) standards for the infrastructure domain is a central issue to the successful implementation of BIM in civil engineering…

Abstract

Purpose

Defining building information modelling (BIM) standards for the infrastructure domain is a central issue to the successful implementation of BIM in civil engineering domains. To this end, this paper aims to present a requirements and process analysis for the ports and waterways domain to address the lack of BIM standards development, using the information delivery manual (IDM) approach and the ethos of openBIM standards.

Design/methodology/approach

This research uses the IDM approach. This involves the definition of use cases, process maps, exchange scenarios and subsequent exchange requirements. All these developments were sourced and validated by a series of international industry consultations.

Findings

The paper identifies 30 domain relevant use cases collated from existing sources and new cases. An overview and detailed ports and waterways process map (defining actors, activities and data exchanges). The process maps highlighted 38 exchange scenarios between various activities. Various exchange requirements were defined and are discussed in the context of the required information exchange model and the extensions required to fulfil the needs of the domain. The analysis provides the core information for the next steps of development for a substantial extension to the Industry Foundation Classes and the supporting data dictionary standards.

Research limitations/implications

Because of the international scope of the research, the outcomes can be applied by any stakeholders in the domain of ports and waterways. Therefore, some variation is expected at a national and organizational level. This research has the potential to accelerate the adoption of openBIM standards within the ports and waterways domain leading to increases in efficiency, collaborative working.

Originality/value

This paper reviews the requirements of an identified gap in the provision of openBIM standards relevant and applicable to the domain of ports and waterways.

Details

Construction Innovation , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 28 May 2020

Parveen Kalliath, Thomas Kalliath, Xi Wen Chan and Christopher Chan

Drawing on the conservation of resources theory and social exchange theory, this study aims to examine the underlying relationships linking work-to-family enrichment (WFE…

1258

Abstract

Purpose

Drawing on the conservation of resources theory and social exchange theory, this study aims to examine the underlying relationships linking work-to-family enrichment (WFE) and family-to-work enrichment (FWE) to perceived supervisor support and ultimately, job satisfaction among social workers.

Design/methodology/approach

Data were collected from members of a social work professional body (n = 439) through an internet-based questionnaire and analysed using confirmatory factor analysis and structural equation modelling.

Findings

Perceived supervisor support mediated the relationships between work–family enrichment (specifically, WFE-Development, WFE-Affect and FWE-Efficiency) and job satisfaction.

Research limitations/implications

Social workers who worked in a positive work environment that uplifts their moods and attitudes (WFE-Affect), have access to intellectual and personal development (WFE-Development) and felt supported by their supervisors reported higher levels of job satisfaction. Those who possessed enrichment resources were found to be more efficient (FWE-Efficiency) also perceived their supervisors to be supportive and experienced higher job satisfaction. Future studies should consider other professional groups and incorporate a longitudinal design.

Practical implications

Promoting work–family enrichment among social workers can contribute to positive work outcomes such as perceived supervisor support and job satisfaction. HR practitioners, supervisors and organisations can promote work–family enrichment among social workers through introduction of family-friendly policies (e.g. flexitime, compressed workweek schedules) and providing a supportive work–family friendly environment for social workers.

Originality/value

Although several work–family studies have linked work–family enrichment to job satisfaction, the present study shows how each dimension of WFE and FWE affects social workers' job satisfaction.

Details

Personnel Review, vol. 49 no. 9
Type: Research Article
ISSN: 0048-3486

Keywords

Content available
Article
Publication date: 3 August 2020

Xi Wen Chan, Thomas Kalliath and David Cheng

Research has largely shown that supervisors' negative emotions lead to subordinates' negative emotions and detrimental work outcomes, but recent studies are showing that…

1148

Abstract

Purpose

Research has largely shown that supervisors' negative emotions lead to subordinates' negative emotions and detrimental work outcomes, but recent studies are showing that supervisor negative emotions may yield both negative and positive subordinate behaviours. Drawing on the work–home resources model, this research sought to unpack the interpersonal, cross-domain effects of supervisor negative emotions on subordinate cognitive work engagement and family undermining through subordinate perceived leader effectiveness and self-efficacy to manage work and life.

Design/methodology/approach

To test the relationships, confirmatory factor analysis and structural equation modelling were conducted on time-lagged dyadic data collected from 372 supervisor–subordinate pairs.

Findings

Results revealed that supervisor negative emotions led to higher levels of subordinate cognitive work engagement and family undermining.

Research limitations/implications

Supervisor negative emotions had unintended consequences on subordinates' work and family outcomes – they enhanced subordinates' cognitive work engagement (positive work outcome) but also increased subordinates' family undermining (negative family outcome). Future studies could benefit from a diary study with a within-subject design since emotions are known to fluctuate in a day.

Practical implications

This research provides supervisors with insights about the consequences of their negative emotions on their subordinates, calls upon organisations to provide cognitive regulation training, and encourages subordinates to develop self-efficacy in managing their work and life.

Originality/value

This study is among the first to incorporate self-efficacy to manage work and life as a personal resource and subordinate family undermining as an outcome of supervisor negative emotions, which enhances understanding of the resource allocation and loss processes between supervisors and subordinates.

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