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This study aims to present the findings of the first phase of a project entitled Putting the “Fun” Back in “Functional”, which has been investigating the socio-technical issues surrounding users’ interaction with electronic recordkeeping systems. The ultimate goal of the project is to improve that interaction by positively influencing the way in which individuals perceive their work practices and the tools they use to accomplish them. In its first phase, the project considered the implementation of such systems for the purpose of gaining a better understanding of the factors and processes that contribute to its success.

Semi-structured interviews were conducted with 17 public employees from a large provincial government and a large city government in Canada about two information systems (ISs) – a meeting management system and an Electronic Documents and Records Management System.

Several salient themes emerged from the research data, including the value accorded to information and records, the implementation of electronic recordkeeping systems as a complex process, the appropriation of electronic recordkeeping systems, understanding users, ease of use and information/records specialists as part of the solution. Analysis of these themes shows that many of them can be explained through theories developed in the IS field.

The results show that many themes are common across the records management and IS fields. Further, the results indicate the applicability of theories in the IS field to explain and predict the implementation of electronic recordkeeping systems.

This study is one of few that explicitly draw on IS theories to understand the implementation of electronic recordkeeping systems. The results of this study open up many opportunities for future research on electronic recordkeeping systems.

This paper aims to present a case wherein a public archive intervenes in maintaining and preserving digital records (including underlying technological infrastructure) created by a private company to protect the trustworthiness of records, thereby helping the company to discharge their accountability.

This paper details the intervention of Tianjin Municipal Archives in the management of the records of Tianjin Otis Elevator Co., Ltd, the technical infrastructure that enables and supports such configuration, the issues encountered and the theoretical implications of this case.

This case suggests that not only does the concept of archives as a trusted third party remain relevant in the changing technological environment but also, in certain cases (e.g. wherein the supplier of evidentiary documents holds a monopoly over an industry), archives are becoming increasingly critical in maintaining the reliability and authenticity of digital records in the cloud environment.

Given the challenges raised by the emerging cloud environment, it is vital to develop a renewed understanding of the concept of archives as a trusted third party, the relationship between archives and commercial third party services and the relationship between public archives and private records. Furthermore, this case identifies the need to re-examine archival methodologies to protect the authenticity of structured data.

This case exemplifies how archives can help private organizations address issues related to guaranteeing and demonstrating the evidential nature of digital records and provides empirical evidence for archives being conceptualized as a trusted third party in maintaining and preserving digital records.

This paper aims to explore if there is an analogous discipline in China to diplomatics.

A comparison method is used for the exploration. Five Chinese disciplines are chosen for the comparison, which are Wenxian xue, Bianwei xue, Dangan jianbian xue, Wenshu xue and Gu wenshu xue. The diplomatics, as discussed in this paper, is modern diplomatics, as exemplified in the work of Dr Luciana Duranti.

It was found that while there is no such Chinese discipline identical to diplomatics, its knowledge is distributed among several Chinese disciplines. This indicates the common concern and efforts in the West and East and the potential for the further development of diplomatics as a global discipline.

The disciplines this paper has examined are what this author is aware of that share certain similarities with diplomatics and the discussion is based on this author’s understanding; thus, it is possible that there are disciplines that this author did not know or the understanding is insufficient to reveal all the connections between diplomatics and these disciplines. Further research from other perspectives might be needed.

To the author’s best knowledge, this is the first paper in English comparing Chinese diplomatic disciplines with diplomatics. It has also shed some light on the development of several Chinese disciplines.

The purpose of this study is to develop and validate a digital intelligence quotient (DIQ) scale specifically designed to assess cognitive and socio-emotional competencies among the elderly population in Thailand. The study aims to enhance the understanding of digital intelligence within this demographic and provide a practical tool for researchers and practitioners in the fields of gerontology and digital literacy.

The study employed a multi-phase approach, beginning with the formulation of 34 questions based on established DIQ concepts and theories. These questions underwent exploratory factor analysis (EFA) for initial validation, followed by confirmatory factor analysis (CFA) and assessments of convergent validity. The final DIQ scale was tested with a sample of 400 elderly participants in Thailand, ensuring both content and construct validity.

The EFA identified eight dimensions of DIQ: digital identity, digital use, digital safety, digital security, digital emotional intelligence, digital communication, digital literacy and digital rights. The CFA confirmed the consistency of these dimensions with empirical data, resulting in a reliable and valid instrument for assessing digital intelligence among the elderly. The study highlights the importance of these competencies in navigating the digital landscape and addressing the unique challenges faced by older adults.

This study provides a novel and comprehensive instrument for assessing digital intelligence among the elderly, contributing to the theoretical understanding of digital competencies in this demographic. The DIQ scale offers valuable insights for designing tailored interventions and digital literacy programs, promoting digital resilience and knowledge among older adults. This research addresses a critical gap in the literature and has practical implications for enhancing digital inclusion and safety for the elderly.