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Article
Publication date: 4 November 2022

Fang Qin, Wei Le, Min Zhang and Yujia Deng

The boom in livestreaming commerce (LSC) has brought significant changes to social interaction methods. Understanding customer engagement in LSC is critical for online…

Abstract

Purpose

The boom in livestreaming commerce (LSC) has brought significant changes to social interaction methods. Understanding customer engagement in LSC is critical for online sellers who try to enhance the social influence and improve marketing effectiveness of LSC. Based on the stimulus–organism–response (S–O–R) paradigm, this study aims to develop a model to investigate the effects of perceived attributes of LSC (real-time interaction, perceived proximity and perceived authenticity) on social support (informational and emotional support) and subsequent engagement.

Design/methodology/approach

An online survey is conducted to collect data from LSC customers, and data are analyzed using SPSS and SmartPLS.

Findings

The results indicate that informational and emotional support are positively affected by real-time interaction, perceived proximity and perceived authenticity. In turn, informational and emotional support enable and mediate the prediction of customer engagement intention in LSC.

Originality/value

Prior LSC studies tend to focus on the motivation influencing LSC engagement from the perspective of perceived value. This study confirms the importance of perceived attributes of LSC in driving customer engagement from the perspective of social support.

Details

Journal of Service Theory and Practice, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-6225

Keywords

Content available
Article
Publication date: 5 July 2018

Wei Pan

2729

Abstract

Details

Built Environment Project and Asset Management, vol. 8 no. 3
Type: Research Article
ISSN: 2044-124X

Article
Publication date: 9 January 2020

Neethu Mohammed and T.J. Kamalanabhan

This study aims to empirically examine how the perception of social capital in work teams motivates individuals to proactively seek tacit knowledge from teammates and the…

Abstract

Purpose

This study aims to empirically examine how the perception of social capital in work teams motivates individuals to proactively seek tacit knowledge from teammates and the subsequent impact on individual creative performance. In addition, it offers an empirical validation of interrelationships between the different sub-dimensions of social capital.

Design/methodology/approach

A questionnaire-based survey was used, and data were collected from 437 professionals working in the information technology (IT) sector. Structural equation modelling (SEM) using AMOS 22 was used for hypothesis testing.

Findings

As per the findings of the study, all social capital dimensions, except shared language and benevolence-based trust, demonstrate a significant positive influence on tacit knowledge-seeking behaviour of employees. The results also provide evidence that point to a significant positive relationship between tacit knowledge-seeking behaviour and the creative performance of employees. Further, a significant positive interrelationship between different social capital dimensions is confirmed.

Originality/value

As per the findings of the study, all social capital dimensions, except shared language and benevolence-based trust, demonstrate a significant positive influence on tacit knowledge-seeking behaviour of employees. The results also provide evidence that point to a significant positive relationship between tacit knowledge-seeking behaviour and the creative performance of employees. Further, a significant positive interrelationship between different social capital dimensions is confirmed.

Details

International Journal of Organizational Analysis, vol. 28 no. 3
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 17 October 2019

Neethu Mohammed and T.J. Kamalanabhan

The main purpose of this paper is to investigate the effect of benevolence-based, competence-based and integrity-based trust in peers on the employees’ voluntary knowledge…

Abstract

Purpose

The main purpose of this paper is to investigate the effect of benevolence-based, competence-based and integrity-based trust in peers on the employees’ voluntary knowledge contribution and knowledge seeking with them. In addition, this study aims to explore how engaging in knowledge-contribution and knowledge-seeking behavior with peers influences an individual’s creative performance at work.

Design/methodology/approach

A questionnaire-based survey was used and data were collected from 401 professionals working in information technology companies. Structural equation modeling was used to test the hypotheses.

Findings

Benevolence-based trust and competence-based trust positively influence the extent to which individuals voluntarily engage in knowledge contribution and knowledge seeking with peers. Contrary to expectations, integrity-based trust has a negative effect on knowledge-seeking behavior at workplace. The results also provide evidence for a significant positive relationship between both types of knowledge sharing behavior and employees’ creative performance.

Originality/value

The present study differs from existing studies by offering a theoretical model that integrates different types of knowledge sharing, its antecedents and the differential impact on employee creativity. The model incorporates the knowledge-seeking dimension of individual knowledge sharing behavior, which has received relatively less attention in extant literature, and provides a conceptual comparison of different behavioral contexts in a single study. While prior studies have predominantly explored the antecedents of knowledge sharing, this study is among the few that have simultaneously looked into the outcomes of knowledge sharing at individual level.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 50 no. 1
Type: Research Article
ISSN: 2059-5891

Keywords

Article
Publication date: 14 May 2018

Vikas Pandey and Vipul Vipul

The purpose of this paper is to investigate the volatility spillover from crude oil and gold to the BRICS stock markets, after removing the effect of co-movement of prices…

Abstract

Purpose

The purpose of this paper is to investigate the volatility spillover from crude oil and gold to the BRICS stock markets, after removing the effect of co-movement of prices of crude oil and gold.

Design/methodology/approach

Three multivariate GARCH models (dynamic conditional correlation, constant conditional correlation, and Baba, Engle, Kraft and Kroner) are used to capture the dynamic relationship between the crude oil and gold returns. The innovations from gold and oil are orthogonalized, and the EGARCH model is employed for the spillover analysis. The influences of oil price shocks and gold price shocks are tested on the returns of each of the BRICS equity markets.

Findings

There is evidence of volatility spillover from both the crude oil and gold to the BRICS stock markets. A sub-sample analysis suggests that the volatility spillover from gold was not significant before the financial crisis of 2008, but became significant post-crisis. The volatility asymmetry, which was not significant before the crisis, also became significant after it.

Originality/value

This study examines the volatility spillover to the BRICS stock markets from crude oil and gold, after accounting for the co-movement in their prices. It can help equity investors to judge whether gold can provide incremental diversification benefit, if used in conjunction with crude oil. The study also provides insights into the changes caused by the 2008 financial crisis on this volatility spillover mechanism.

Details

Journal of Economic Studies, vol. 45 no. 2
Type: Research Article
ISSN: 0144-3585

Keywords

Article
Publication date: 1 August 2019

Min Li, Wenyuan Huang, Chunyang Zhang and Zhengxi Yang

The purpose of this paper is to draw on triadic reciprocal determinism and social exchange theory to examine how “induced-type” and “compulsory-type” union participation…

Abstract

Purpose

The purpose of this paper is to draw on triadic reciprocal determinism and social exchange theory to examine how “induced-type” and “compulsory-type” union participation influence union commitment and job involvement, and how union participation in the west differs from that in China. It also examines whether the role of both organizational justice and employee participation climate (EPC) functions in the Chinese context.

Design/methodology/approach

Cross-sectional data are collected from 694 employees in 46 non-publicly owned enterprises, both Chinese and foreign, in the Pearl River Delta region of China. A multi-level moderated mediation test is used to examine the model of this research.

Findings

Union participation is positively related to organizational justice, union commitment and job involvement. In addition, organizational justice acts as the mediator among union participation, union commitment and job involvement. Specifically, the mediating role of organizational justice between union participation and union commitment, and between union participation and job involvement, is stronger in high-EPC contexts than low-EPC contexts.

Originality/value

Instead of examining the impacts of attitudes on union participation, as per most studies in the western context, this research examines the impacts of union participation in the Chinese context on attitudes, including union commitment and job involvement. It also reveals the role of both organizational justice and EPC in the process through which union participation influences union commitment and job involvement.

Details

Employee Relations: The International Journal, vol. 41 no. 6
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 15 January 2021

Chiara Giachino, Luigi Bollani, Alessandro Bonadonna and Marco Bertetti

The aim of the paper is to test and demonstrate the potential benefits in applying reinforcement learning instead of traditional methods to optimize the content of a…

Abstract

Purpose

The aim of the paper is to test and demonstrate the potential benefits in applying reinforcement learning instead of traditional methods to optimize the content of a company's mobile application to best help travellers finding their ideal flights. To this end, two approaches were considered and compared via simulation: standard randomized experiments or A/B testing and multi-armed bandits.

Design/methodology/approach

The simulation of the two approaches to optimize the content of its mobile application and, consequently, increase flights conversions is illustrated as applied by Skyscanner, using R software.

Findings

The first results are about the comparison between the two approaches – A/B testing and multi-armed bandits – to identify the best one to achieve better results for the company. The second one is to gain experiences and suggestion in the application of the two approaches useful for other industries/companies.

Research limitations/implications

The case study demonstrated, via simulation, the potential benefits to apply the reinforcement learning in a company. Finally, the multi-armed bandit was implemented in the company, but the period of the available data was limited, and due to its strategic relevance, the company cannot show all the findings.

Practical implications

The right algorithm can change according to the situation and industry but would bring great benefits to the company's ability to surface content that is more relevant to users and help improving the experience for travellers. The study shows how to manage complexity and data to achieve good results.

Originality/value

The paper describes the approach used by an European leading company operating in the travel sector in understanding how to adapt reinforcement learning to its strategic goals. It presents a real case study and the simulation of the application of A/B testing and multi-armed bandit in Skyscanner; moreover, it highlights practical suggestion useful to other companies.

Details

Industrial Management & Data Systems, vol. 121 no. 6
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 9 July 2020

Ting Pan, Jiaqing Yan, Shenyun Zhou, Yingjie Cai and Congda Lu

The purpose of this paper is to propose the situation that the existing parking automated guided vehicle (AGV) has a single walking mode, a spin forward motion mode based…

Abstract

Purpose

The purpose of this paper is to propose the situation that the existing parking automated guided vehicle (AGV) has a single walking mode, a spin forward motion mode based on a dual steering wheel driven parking AGV. In this way, the AGV can complete the 180° spin of the AGV in the process of straight forward.

Design/methodology/approach

A spin forward kinematics model of the dual steering wheel AGV is established, and a motion controller of the dual steering wheel AGV is designed based on the principle of model predictive control to complete the path following the spin forward motion mode.

Findings

Computer simulations and laboratory tests were performed on this movement mode, which showed that the operation mode was feasible. It also verified that the mode can improve the handling efficiency, and also solved the problem that the parking space beside the wall could not be set and the site utilization was improved.

Research limitations/implications

The controller should be further improved to make the operation smoother and more accurate.

Practical implications

This mode has the applicability to the indoor logistics AGVs. In addition, it can improve the handling efficiency and also solved the problem that the storage space for goods beside the wall could not be set and the site utilization was improved.

Social implications

This method can solve the problem due to the increasing number of private cars and parking spaces are hard to find. It increases the number of parking spaces and improves the utilization rate of the site. In addition, it also saves people the time to find a parking space and reduces car exhaust emissions in the process. It follows the requirements of sustainable development.

Originality/value

The studies in this paper provide AGV with more ideas on the issue of improving handling efficiency and site utilization and also solves the problem of being unable to set parking spaces when parking against the wall. In addition, this model has applicability to indoor logistics AGV and plays the same role.

Details

Industrial Robot: the international journal of robotics research and application, vol. 47 no. 5
Type: Research Article
ISSN: 0143-991X

Keywords

Abstract

Details

Population Change, Labor Markets and Sustainable Growth: Towards a New Economic Paradigm
Type: Book
ISBN: 978-0-44453-051-6

Article
Publication date: 19 August 2010

Ziyi Wei

Since China initiated its “go global” policy that promotes its overseas investment, China’s Outward Foreign Direct Investment (OFDI) has increased almost twenty times…

2237

Abstract

Since China initiated its “go global” policy that promotes its overseas investment, China’s Outward Foreign Direct Investment (OFDI) has increased almost twenty times during the last 10 years, reaching $55.9 billion in 2008. The issue of internationalization of Chinese OFDI has attracted increasing attention of researchers from a business perspective. This article systematically reviews the previous studies on overseas investments by Chinese MNEs and discusses the characteristics of Chinese internationalization behavior at both firm level and country level. The internationalization of Chinese companies cannot be understood as a simple game of “catch up” with established MNEs, and more firm‐level empirical studies should be carried out on how these characteristics influence firms’ strategic decisions.

Details

Multinational Business Review, vol. 18 no. 3
Type: Research Article
ISSN: 1525-383X

Keywords

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