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The aim of this research is to enable web‐based tracking and guiding by integrating location‐awareness with the Worldwide Web so that the users can use various location‐based applications without installing extra software.

The concept of web‐based tracking and guiding is introduced and the relevant issues are discussed regarding location‐aware web systems, location determination, location‐dependent content query and personalized presentation. The framework of the web‐based tracking and guiding system – the Web‐Based Guide is proposed, and its prototypical implementation is presented. The main design principles are making use of existing web technologies, making use of available and cheap devices, general‐purpose and lightweight client‐side, and good scalability.

The paper presents the general‐purpose and modular framework of the Web‐Based Guide, which consists of the Location Server, the Content Server, the Guiding Web Server and the clients which are standard web browsers extended with the Location Control. With such a framework, location‐based applications can offer the services on the web.

The performance of the system should be evaluated and improved, such as the number of the concurrent sessions that the system can sustain, and the workload on the system when in the tracking mode.

The paper proposes a framework for personalized tracking and guiding systems on the web, which can be used in campuses, museums, national parks and so on.

With the arrival of the 4th Industrial Revolution and the Education 4.0 era, the inevitability of educators using technology in the classroom has grown. A global health pandemic has hastened the adoption of online teaching. The interdependence of technologies and pedagogies necessitates vigour and variability, along with evolving teaching and learning practices. Past literature has advocated for various roles and forms of technology in education; however, inconsistencies in “blended learning” definitions have posed challenges in understanding blended learning’s full potential. Thus, a quantitative meta-analysis was conducted to examine the efficacies and outcomes of blended learning.

A quantitative meta-analysis was conducted to examine the efficacies and outcomes of blended learning. A total of 96 samples were carefully chosen based on established theoretical definitions, relevant to technology use. The samples were then placed into three categories: Web-based applications, standalone applications and devices. Effect sizes (ESs) acquired from Cohen’s d formula (1988; 1992) were used to determine overall effectiveness. The ES of individuals in each of the delivery platform categories was totalled and averaged. This combined ES was then interpreted using Cohen’s (1988) benchmark. Subsequently, a combination of ESs was compared based on the similar type of delivery method, as well as the dependent variables in which the average of the respective combined ESs was calculated for interpretation.

Findings show that all three delivery methods were effective in enhancing a learner’s performance, especially for language teaching and learning. The study provides insights that can assist stakeholders in selecting different delivery platforms to befit the needs of discrete disciplines.

The researchers recommend the three categories of technological intervention described above as tangible tenets for future research in blended learning implementation. Thus far, no blended learning researcher has attempted to categorize the myriad of technological interventions available into concrete, concise groupings. With the recommended categories of technological intervention, blended learning practitioners would have a better sense of direction in the context of investigating the effectiveness of a specific intervention implemented. The researchers deem the recommended categories of technological intervention as immensely useful for the blended learning community to begin establishing intervention as one of the important elements to look at. For example, the effectiveness of a technological intervention under both the Web-based application and standalone application categories, respectively, in relation to a similar dependent variable can be compared to further understand the implications of using interventions of a different nature. And such studies will need to extend the investigation to the present by examining all recent studies.

Internet technology is changing the way of product development, ranging from information gathering, product managing and commerce to product development, and maintenance. In order to obtain the evidence of the extent of Web‐based applications in industry, we did a survey to examine the impact and need of the Internet in product development under industrial environments. This paper provides a view of Internet‐based applications in Canadian industry based on the data received from 42 Canadian small and medium sized enterprises (SMEs), which results in a solution to improve current Web‐based industrial applications. A framework of an industrial‐oriented Web‐centred system is proposed based on the demand found from the survey. Some examples are provided to demonstrate applications of the proposed framework.

This purpose of this paper is to present the current state and use of the web by university libraries in India and to examine the web‐based library services offered by some university libraries in different sections via their websites with the help of web‐based library automation software.

A survey was conducted through a structured questionnaire circulated personally among university librarians and the response rate was 100 percent. The responses received from the respondents to 22 questions are presented in the form of tables and figures and analyzed using a simple method of percentages.

The findings show that many of the surveyed university libraries are yet to exploit full potential of the web forms, and are lagging behind in effective use of library website. A few libraries offer innovative web‐based library services in different sections. This study identified specific ways in which the web helps university libraries to improve and develop innovative and creative web‐based library services. Some key improvements and developments are: there is an urgent need to develop dynamic library websites and incorporate relevant Web 2.0 based services including web forms in each web‐based library service; apply semantic technologies and ontologies; adopt next‐generation internet (IPv6); and provide multi‐language support content. This study also examined institutional characteristics and resources dedicated to web‐based services.

The geographical area of the study was restricted to 20 university libraries in India.

The paper aims to study the effects of the combination of synchronous Web-based teaching with visually creative teaching on art students’ creativity. The twenty-first century is the society of information technology and knowledge-based economy. To cope with the information society, teaching methods would be changed. Traditional chalk and talk can no longer adapt to the changing society. In addition to passing down the tradition, new ideas should also be introduced. In the informational age, the internet becomes an essential living element and synchronous Web-based teaching breaks through the obstacle of space, provides instant and multiple communication channels and creates alternative creativity learning environment.

With experimental design, totally, 208 students in Fujian University of Technology, as the research objects, were led to a 15-week (3 hours per week for total 45 hours) experimental teaching. The study uses analysis of variance for discussing the effect of synchronous Web-based teaching on art students’ creativity and further understanding the effect of the combination of synchronous Web-based teaching with visually creative teaching on art students’ creativity.

The research results show significant effects of synchronous Web-based teaching on creativity, visually creative teaching on creativity and the combination of synchronous Web-based teaching with visually creative teaching on the promotion of creativity.

First, the sample size taken in this study was not large enough to fully reflect the results of the study. The survey sample didn’t cover all the major cities in China, which had a small coverage and couldn’t reflect the research situation of the whole country. Second, the evaluation criteria for artistic students’ creativity were too broad. More specific evaluation rules should be set and the creativity standards should be graded to better guide the implementation of art courses and the cultivation of students’ creativity.

The synchronous Web-based learning environment provides favorable individual thinking space to effectively reduce disturbance among classmates. Synchronous Web-based teaching shares sound, pictures and even films with each other to enrich the learning media. What is more, teachers would be more convenient and fast to deal with materials or handouts or rapidly updating materials and avoiding the loss of handouts.

This paper studied the effects of the combination of synchronous Web-based teaching with visually creative teaching on art students’ creativity, which was a meaningful and innovative topic. And this study can provide more enlightenment and reference for future education.

The purpose of this paper is to measure the influence of two categories of determinants – those tied to the characteristics of the organization and those tied to the characteristics of its supply chain relationships – on construction firms' use of web‐based interorganizational information systems (IOISs) to support interorganizational processes with their key suppliers.

Empirical evidence is gathered through an electronic survey conducted with 67 senior managers of Canadian construction companies.

Findings indicate that both categories of determinants strongly influence each of the facets of construction firms' use of web‐based IOISs to support interorganizational processes with their key suppliers. Findings also indicate that the two facets of the use of web‐based IOISs to support collaborative processes are influenced by the same characteristics of supply chain relationships while the use of both types of web‐based IOISs are not influenced by the same characteristics of the supply chain relationships.

This study shows construction managers that a supply chain approach may facilitate firms' adoption of IT to support their interorganizational processes with their suppliers. This research also exposes practitioners to the different ways web‐based IOISs can be used by construction firms to support their relationship with suppliers and emphasizes the need for managers to consider the characteristics of their supply chain relationships and not only technological factors while developing and implementing their web‐based IOISs strategy.

This study is amongst the few empirical studies on the use of information technology to support supply chain processes between construction companies and their suppliers. By proposing an approach to web‐based IOISs measurement comprising five facets, this research also makes a theoretical contribution to the field of IOISs.

The purpose of this paper is to introduce a wireless web‐based ordering system called iMenu in the restaurant industry.

By using wireless devices such as personal digital assistants and WebPads, this system realizes the paradigm of pervasive computing at tableside. Detailed system requirements, design, implementation and evaluation of iMenu are presented.

The evaluation of iMenu shows it explicitly increases productivity of restaurant staff. It also has other desirable features such as integration, interoperation and scalability. Compared to traditional restaurant ordering process, by using this system customers get faster and better services, restaurant staff cooperate more efficiently with less working mistakes, and enterprise owners thus receive more business profits.

While many researchers have explored using wireless web‐based information systems in different industries, this paper presents a system that employs wireless multi‐tiered web‐based architecture to build pervasive computing systems. Instead of discussing theoretical issues on pervasive computing, we focus on practical issues of developing a real system, such as choosing of web‐based architecture, design of input methods in small screens, and response time in wireless web‐based systems.

The primary purpose of this paper is to present a comprehensive strategy for performance, reliability and scalability (PSR) testing of multi‐tier web applications.

The strategy for PSR testing is presented primarily through examination of the intangible knowledge base in the PSR testing field. The paper also draws on relevant recent work conducted in the area of software performance evaluation.

The study revealed that appropriate testing procedures are critical for the success of web‐based multi‐tier applications. However, there was little academic work that collectively focused on PSR testing issues. This paper provides step‐by‐step testing procedures to ensure that web‐based applications are functioning well to meet user demands.

Given the rapid changes in technology and business environments, more applied research will be needed in the area of PSR testing to ensure the successful functioning of web‐based applications. For future studies, structured interviews or case‐study methods could be employed to present the views of online companies.

This paper provides a comprehensive strategy and the suggested steps for managers and technical personnel to ensure that the multi‐tier, web‐based applications are effective, scalable and reliable.

The case helps to understand: the working mechanisms of a digitized salon service, with a focus on the lower- and middle-income strata. The changing scenario of the service marketing model, with the growth in digital service models. To investigate the organisational challenges of a digitally facilitated/based start-up and find solutions to overcome the challenges.

“Yes Madam”-salon at home was a business enterprise, providing beauty and wellness services at the doorstep through a mobile application and web-based platform. The case describes the reason for opening the doorstep beauty services, its revenue model and aims to provide quality services to lower- and middle-income strata. The case will help students to understand the working mechanism of digitized salon services and associated challenges; prominent ones being attracting, selecting and retaining the beauticians and providing the standardised services. The case has examined the low-price services for the consumers delivered by the company. The case also discussed their plans for diversification and penetration into the untapped markets.

Graduates and postgraduates.

Teaching Notes are available for educators only.

CSS 3: Entrepreneurship.