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The Americans with Disabilities Act (ADA) was enacted in 1990, comprehensively addressing the life needs and civil rights of people with disabilities (PWDs). Although the ADA would prohibit discrimination in the workforce, public services, transportation, and information, therefore spurring efforts by private and public institutions to plan for and adopt accessible environments and practices, the actual voice and experience of PWDs often remains unacknowledged, even on university campuses and in academic programs that purport to have progressive ideals. This chapter examines the efforts made by one midsized, comprehensive, American university not only to remove architectural, social, and academic barriers to student success as required by law, but to establish an academic voice for the disability experience and the disability rights movement through the newly founded Accessibility Studies Program.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

The paper introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

The paper provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

The People's Collection Wales aims to collect, interpret, distribute and discuss Wales' cultural heritage in an online environment. Individual users or local history societies are able to create their own digital collections, contribute relevant content, as well as access digital resources from heritage institutions. This paper aims to provide an overview of the development of the People's Collection Wales, which is being funded through CyMAL: Museums, Archives and Libraries Wales.

Work on digitising various collections in Welsh cultural heritage institutions, such as Culturenet Cymru, the National Library of Wales, the National Museum Wales, and the Royal Commission on the Ancient and Historical Monuments of Wales has been in progress since the 1990s. An overview of this work is given, along with details of how the People's Collection Wales project has developed between 2009 and 2011.

Material available from the People's Collection Wales is available in a variety of media, including: film; images; video and audio clips; maps; photographs; and text. The web site also uses global positioning system technology to allow users to travel over the landscape of Wales, and view artefacts in three dimensions.

People's Collection Wales is an example of a service resulting from a convergence of libraries, archives and museums, and which showcases user involvement in the creation of digital content. A number of innovative applications, including mobile technologies, are being implemented within the project.

The Information for All Project, based at the Norah Fry Research Centre, is investigating the current evidence on accessible information. As well as conducting a systematic review of the research literature, we have interviewed information providers (including service user‐led groups) about their practical experience of making information easier to understand. Data analysis is ongoing, and this article summarises the main emerging themes. Key messages include the importance of defining the target audience and their information needs and involving this audience through direct consultation and evaluation. It is essential that information that is made easier to understand is also made easier to access, and that careful attention is given to how the information will reach the end user.

Much has been analyzed regarding the origins and the impact of rankings and metrics on policies, behaviors, and missions of universities. Surprisingly, little attention has been allocated to describing and analyzing the emergence of metrics as a new action field. This industry, fueled by the “new public management” policy perspectives that operate at the backstage of the contemporary pervasive “regime of excellence,” still remains a black box worth exploring in depth. This paper intends to fill this loophole. It first sets the stage for this new action field by stressing the differences between the policy fields of higher education in the United States and Europe, as a way to understand the specificities of the use of metrics and rankings on both continents. The second part describes the actors of the field, which productive organizations they build, what skills they combine, which products they put on the market, and their shared norms and audiences.

By the end of this chapter on minors, internet-enabled devices and online shopping behaviour, readers will be able to

• Identify fundamental benefits and harm engendered when minors have unlimited access to internet-enabled devices

• Locate the main catalysts of benefit and harm to minors due to internet usage

• Show how a priori studies have created a rich and balanced narrative in the field of benefits and harm of the internet to minors

• Argue how the benefits outweigh the harm (or vice versa) impacting on minors in unlimited use of the internet

• Develop strategies to enhance the benefits and limit the harm caused by unlimited access to the internet

Identify fundamental benefits and harm engendered when minors have unlimited access to internet-enabled devices

Locate the main catalysts of benefit and harm to minors due to internet usage

Show how a priori studies have created a rich and balanced narrative in the field of benefits and harm of the internet to minors

Argue how the benefits outweigh the harm (or vice versa) impacting on minors in unlimited use of the internet

Develop strategies to enhance the benefits and limit the harm caused by unlimited access to the internet

The purpose of this paper is to present the views and challenges from a range of accounting professionals, regulators and preparers with the introduction of a standardised approach to accounting for customer loyalty programmes (CLPs). It aims to highlight the ambiguities of the classification of commercial transactions, particularly the nature and timing of revenue recognition.

Comment letters in response to the exposure draft D20 CLPs are analysed together with an exposition of the effect of International Financial Reporting Interpretations Committee (IFRIC) 13 on an early adopter, Qantas airlines.

Despite limited support for the consensus view advocated in D20, the International Accounting Standards Board (IASB) has upheld the deferred revenue approach consistent with the anticipated outcome of the IASB and Financial Accounting Standards Board revenue recognition project.

The paper analyses the characteristics and views of lobbyists using the IFRIC process. The use of other discourse methodologies may present issues of power within this process.

The paper highlights how the implementation of IFRIC interpretations has the potential to alter reported financial results.

The paper highlights the lobbying process and interpretation process at an international level. It also illustrates how companies can engage accounting interpretations to manage earnings, particularly in times of economic challenges.

The purpose of this paper is to review the legacy of sociologist Irving Kenneth Zola in bringing the body into social science research and making visible and dismantling social structured barriers to hearing and speaking and living as fully human.

It begins with an examination of Zola’s experience of “being sexy” in his book, Missing Pieces (1982). It considers what a visual sociological focus on “being sexy” can contribute to understanding structured barriers to living as fully human after the emergence of this field in the 1990s and 2000s.

It provides two examples of the use of video cameras in understanding the daily experiences of adults using wheelchairs and children with asthma that continue the embodied work begun by Zola.

Embodied sociological research can be a strategy for social and political change.

In a globalised economy, the EU, being self-confident, could shape international standards by defending and promoting its own socioeconomic model. Social democratic parties rhetorically confess the need for a ‘European social model’, but meanings and ways to achieve it differ largely. In a comparative case study on the programmatic positioning of the German Sozialdemokratische Partei Deutschlands and the Spanish Partido Socialista Obrero Español, the parties' perspectives on the integration mode and their handling of the Economic and Monetary Union framework and its crisis over the last decade are traced. Although similar paths from neoliberal convictions of the ‘third way’ to a positive integration process in a fiscal union setting are found, the scope and levels vary, illustrating the abilities of both parties to meet new transnational challenges. The crisis of the Eurozone was a definitive turning point for the positioning of the Social Democrats in Spain in favour of more political and fiscal integration. In contrast, their German comrades already advocated increased social integration of the EU since 2005 but remained very cautious regarding reforms of the economic framework established by the Eurozone.