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The aim of this paper is to investigate the use of Web 2.0 tools and their use by Greek library science and information systems (LSIS) students; to study to what extent students use these tools both in everyday life and in relation to their studies.

A web‐based questionnaire was distributed to students of the LSIS Department at the Alexander Technological Educational Institute of Thessaloniki, Greece; 240 (25.5 per cent) students of a total population of 958 responded. The paper presents students' knowledge concerning Web 2.0 tools, their use and understanding of such tools, and to draw conclusions regarding the penetration of such tools into their everyday life.

The research found that although most of the students have heard of the term Web 2.0 and its tools, further knowledge of the subject is limited. This lack of knowledge was apparent in the poor ways that students exploited Web 2.0 features. The questionnaire, which was divided into two sections, examined the knowledge and use of Web 2.0 tools by students, and further explored the use of Web 2.0 tools in the educational process. It is hoped that the results of this study will provide insightful information to the Greek LIS community in order to better understand students' behaviour, with a view to encouraging the incorporation of new elements into the curriculum with regard to Web 2.0.

The research suggests that the knowledge and implementation of Web 2.0 should begin in the LIS schools to prepare future library staff for the new challenges ahead. The Greek LIS research community has so far largely overlooked students' use of Web 2.0

The paper highlights that Web 2.0 is playing a leading role in library science.

The purpose of this paper is to investigate LIS instructors' familiarity with Web 2.0 concepts, tools and services, and applications related to LIS education.

The survey method was used and the data collection tool was a web questionnaire, which was created with the help of software provided by surveymonkey.com

It was found that LIS instructors, in some Indian universities, have a low level of familiarity regarding the use of Web 2.0. Most of the instructors use Web 2.0 for video sharing via YouTube. Nearly, half of teachers have never used Wikis. The main problem in use of Web 2.0 in teaching was the lack of training programs organized by universities and other institutions for instruction in the use/teaching of Web 2.0 tools.

The state government‐funded universities of the Maharashtra state of India were considered for the study.

This is one of the first papers focusing on the use of web 2.0 tools in teaching by LIS instructors in India.

This chapter provides a comprehensive review of research and developments relating to the use of Web 2.0 technologies in education. As opposed to early educational uses of the Internet involving publication of static information on web pages, Web 2.0 tools offer a host of opportunities for educators to provide more interactive, collaborative, and creative online learning experiences for students. The chapter starts by defining Web 2.0 tools in terms of their ability to facilitate online creation, editing, and sharing of web content. A typology of Web 2.0 technologies is presented to illustrate the wide variety of tools at teachers’ disposal. Educational uses of Web 2.0 technologies such as wikis, blogs, and microblogging are explored, in order to showcase the variety of designs that can be utilized. Based on a review of the research literature the educational benefits of using Web 2.0 technologies are outlined, including their ability to facilitate communication, collaborative knowledge building, student-centered activity, and vicarious learning. Similarly, issues surrounding the use of Web 2.0 tools are distilled from the literature and discussed, such as the possibility of technical problems, collaboration difficulties, and plagiarism. Two case studies involving the use Web 2.0 tools to support personalized learning and small group collaboration are detailed to exemplify design possibilities in greater detail. Finally, design recommendations for learning and teaching using Web 2.0 are presented, again based on findings from the research literature.

This paper aims to investigate the level of awareness and use of Web 2.0 tools by librarians in university libraries in Africa.

A questionnaire was used to collect data from 140 librarians from 16 leading university libraries in Africa.

The study revealed that librarians in Africa are mostly familiar with Web 2.0 tools such as social networking sites (Facebook, Twitter, etc.), blogs, instant messaging and wikis. It was also found that the most frequently used Web 2.0 tools by the librarians in university libraries in Africa are Facebook, instant messaging, blogs, Twitter and wikis. The study revealed that the librarians use the Web 2.0 tools for the purpose of announcing library news/events, online reference services, training resources, blogging and image and video sharing with users. Finally, lack of skills, power failure, lack of facilities such as computers with Internet access, lack of time and lack of interest were mentioned by the librarians as some of the challenges to using Web 2.0 tools.

These research results can also be consulted by interested librarians when they plan to make Web 2.0 applications in their libraries.

This study draws an overall picture of the Web 2.0 applications in university libraries in Africa and attempts to provide these libraries with helpful information to better understand how their colleagues elsewhere are utilizing Web 2.0 technologies in rendering library services.

The study aims to investigate the level of awareness and use of Web 2.0 tools by librarians in university libraries in Nigeria.

A questionnaire was used to collect data from 176 librarians in 49 university libraries in Nigeria.

It emerged that the librarians were more familiar with social networking sites, instant messaging, media sharing sites, blogs and wikis. The popularity of these Web 2.0 tools made them the most frequently used by the librarians. Web 2.0 tools like Flickr, RSS feeds, podcasts, social bookmarking, were among the least used. The study revealed that librarians use Web 2.0 tools mostly for reference services online, library news/events, training resources, and image and video sharing. Lack of facilities such as computers with internet access, lack of skills, and lack of time were indicated as some of the barriers in the use of Web 2.0 tools by librarians in university libraries in Nigeria.

These research results can be consulted by interested librarians as they plan to implement Web 2.0 applications in their libraries.

This study draws an overall picture of Web 2.0 applications in Nigerian university libraries and attempts to provide helpful information to better understand how librarians elsewhere are utilizing Web 2.0 technologies in rendering library services.

The aim of this paper is to examine the subject area of implementing Web 2.0 tools in organisations to identify from the literature common issues that must be addressed to assist organisations in their approach towards introducing Web 2.0 tools in their workplace. Based on the findings of the literature a Web 2.0 tools implementation model is presented.

A general scoping review of the literature will be conducted to identify potential issues that might impact on the implementation of Web 2.0 tools in organisations to provide an overview of examples of empirical evidence that exists in this subject area with a view to examining how to advance this particular field of research.

The findings of the scoping literature review indicate that while certain conceptual models and frameworks exist on how to implement Web 2.0 tools in organisations there is a lack of evidence to suggest that they have been empirically tested. The paper also notes that though organisations are unique, based on the literature common features can be found regarding “best practice” on how to introduce Web 2.0 tools in organisations.

This paper does not present any findings based on an empirical study involving the implementation of Web 2.0 tools in organisations. The paper does however provide scope for both academic and management practitioners to adopt and test the models and frameworks identified in the literature review when implementing Web 2.0 tools in their organisations.

The contribution to knowledge that this paper provides is that it reviews an area where there is a lack of empirical evidence, namely, in the approaches that organisations can adopt when implementing Web 2.0 tools. Based on the findings from the literature and through the creation of a Web 2.0 tools implementation model, this paper provides practical guidance to management practitioners who might find introducing Web 2.0 tools into the workplace a challenge.

The purpose of this paper is to compare the extent to which librarians in university libraries in Nigeria and South Africa use Web 2.0 tools.

The study is a descriptive survey using comparative method. A questionnaire was used to collect data from 110 librarians from 11 leading university libraries in Nigeria and South Africa.

The results showed that the librarians from both countries use Web 2.0 tools, but differences exist between the librarians in university libraries in Nigeria and South Africa. It emerged that librarians in South Africa use various Web 2.0 tools frequently, more than the librarians in university libraries in Nigeria. This might be as a result of lack of awareness, lack of interest, lack of skills, and not willing to embrace emerging technologies on the part of librarians in university libraries in Nigeria. The results revealed that librarians in university libraries in Nigeria are confronted with challenges such as power failure, lack of facilities, lack internet connectivity and lack of skills when compared to their South African counterparts in the use of Web 2.0 tools.

These research results can be consulted by interested librarians, mostly in developing countries, when planning for Web 2.0 applications in their libraries.

The study aims to present a comparative analysis of available Web 2.0 tools in library websites of selected Nigerian and South African universities.

Content analysis was adopted as the design for the study. Twenty university library websites comprising ten top-ranking Nigerian universities and ten top-ranking South African universities were sampled for data collection. Five research questions developed and answered.

The findings show that the use of Web 2.0 tools in the selected universities is encouraging. There are more Web 2.0 tools available on the South African university library websites. The South African university libraries are ahead of their Nigerian counterparts in terms of the integration of Web 2.0 tools, e-resources and e-databases and provide platforms for easy retrieval of information by their users. There are more e-resources available on the South African university library websites compared with their Nigerian counterparts. e-Journals are the most available e-resources in the selected university library websites of both countries. Similarly, more academic e-databases are available on the South African university library websites, whereas only few are listed on the web pages of the selected Nigerian university library websites.

Because available studies seem to ignore the possibility of comparing one university library’s website with another, conducting a study such as this will provide an insight and idea on the types of features, tools and applications to be included on university library websites. This will be useful for university whose library is planning to develop a website.

Because of the wide variation reported in this study concerning available tools and resources on the university library websites in South Africa and Nigeria, it is recommended that African universities should come up with a standard that will mandate universities to have a certain number of tools identified in this study on their various university websites.

Ensuring effective usage of Web 2.0 within government organisations is not as straightforward as it seems. The organisations should be aware of a number of issues when implementing Web 2.0 internally. This paper introduces a theoretical model that highlights the importance of management, technology and people issues influencing the level of Web 2.0 usage from an internal perspective. The purpose of this paper was to identify and explore these issues in a government context.

This paper uses a mixed-method (qualitative and quantitative) analysis to identify the issues that should be focused on for achieving effective usage of Web 2.0 among government employees. A combination of interviews, surveys and usage data collected from two government organisations was used to gather the data.

The main finding is that, a policy will act as an initial catalyst for culture change and effective usage of Web 2.0 technologies in a government environment. It was also found that it is important to develop an understanding among senior management about the motivation for their employees to utilise Web 2.0 internally. As a result, the proposed theoretical model could assist government organisations in developing effective adoption approaches through identifying their employees’ motivation to adopt Web 2.0 technologies and developing a suitable organisational social media policy.

There is the issue of the small number of both qualitative and quantitative respondents within the research. Such limitation is because the research relies solely on the voluntary participation of the employees. This limitation was coupled with the fact that both organisations had different security requirements that had affected the amount and level of feasible information that was accessible to the researchers.

This paper extends the understanding of issues applicable to the adoption of Web 2.0 tools from a government organisations’ perspective. The developed theoretical model acts as an adoption guide for organisations to achieve effective Web2.0 tools usage. At the same time, this paper also examines related motivation aspects which higher management should consider while using a new social media or Web 2.0 platform internally.

This paper highlights suitable overview approaches for organisations to consider in increasing adoption of Web 2.0 among their employees. This paper also provides an initial foray into identifying other complex issues that may exist within different government organisations in relation to internal technology usage.

The main purpose of this paper is to identify factors affecting the adoption of Web 2.0 tools by librarians of academic libraries located in Hamedan, Iran.

Methodologically, this survey is applied using a descriptive approach. The statistical population of the survey was 47 librarians of academic and college libraries located in Hamedan (Iran). The tool used for data gathering is a questionnaire made based on the relevant literature as well as authors' standpoint. It consists of 39 questions under ten broad factors. The collected data were analyzed with SPSS (version 16).

Totally, ten broad factors affecting the adoption of Web 2.0 tools by the librarians were identified. The most effective factors are job conditions, changeability, skills, competitiveness, and saving time.

To positively and effectively affect the adoption of Web 2.0 tools by librarians especially Hamedan academic librarians, holding training courses and related workshops, the inclusion of lessons regarding Web 2.0 tools and their application in the academic courses planned and run by LIS departments, implementing open and distance learning (ODL), attracting LIS professionals to the field of Web 2.0, buying needed software and hardware equipment, and addressing the importance of adopting and using Web 2.0 tools for academic and library managers should not be neglected.

This study may contribute to the field in terms of better understanding of factors affecting the adoption of Web 2.0 tools and thus better usage of these and other emerging technologies in academic libraries and information centers.