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This paper aims to explore recent trends of how Web 2.0 applications were used in 75 academic libraries in Asia through their library websites.

The Times Higher Education Asia University Rankings 2016 was considered for this study and out of 200 top universities ranked, 75 universities were selected for data collection. Using a multi-method approach, this study evaluated key design elements, library service platforms and website content of each academic library website, examining their site features, Web 2.0 types and applications. The criteria for selecting the websites were first the website was in English and second had Web 2.0 applications integrated into the main website. For the ranking of websites, a library web service index was developed, benchmarking from these groups – resource discovery tools, Web 2.0 applications, e-resources, mobile applications, library guides, digital reference services and digital inclusion – as indicators.

The authors found that over two-thirds of Asian university libraries have deployed one or more Web 2.0 applications, though their popularity and implementation vary greatly. Most widely used Web 2.0 applications are Facebook (61.3 per cent), RSS (53.3 per cent), Twitter (46.7 per cent) and YouTube (37.3 per cent). Instant messaging (5.3 per cent) and podcasting (4 per cent) were least applied. With an average of 44 per cent, the diffusion rate of Web information is moderately high among the majority of the Asian university libraries.

Many studies explored Web 2.0 applications from developed countries. However, this study attempts evaluating the use of Web 2.0 applications through content, sites and features of academic libraries in Asia, from developing countries perspective.

This paper aims to explore the status and construction pattern of Web 2.0 technologies employed in top Chinese university libraries, their functionalities and features.

A combination of online survey and content analysis methodology is applied to a sample of 38 top Chinese university libraries' web sites. The Web 2.0 tools are categorized by generally accepted standards with some adjustment for library practices. Data were collected by accessing these university library web sites on two separate occasions during the period of February 10‐20, 2009 by utilizing a checklist of 52 questions.

More than two‐thirds of the 38 top Chinese university libraries apply one or more kinds of Web 2.0 tools through the basic functions of their web sites. Among six types of tools, Catalog 2.0 and RSS are the most common, while IM, Blog, SNS and Wiki are less frequent.

Internal applications that are not publicly accessible contain hidden information that may not be gathered through content analysis since these links usually cannot be found on library web sites. It is difficult to get exact information as to the applications of Web 2.0 in these libraries without an interview method in combination to observation.

This study provides an overall picture of Web 2.0 tools developed in top Chinese university libraries, allowing for future evaluation and planning. The implementation of Web 2.0 applications and their constructing pattern is not only indicative of the development of the Chinese digital libraries, but also to their development of digital libraries in the world at large.

The purpose of this paper is to identify and investigate the security issues an organisation operating in the “new” online environment is exposed to through Web 2.0 applications, with specific focus on unauthorised access (encompassing hackers). The study aims to recommend possible safeguards to mitigate these incremental risks to an acceptable level.

An extensive literature review was performed to obtain an understanding of the technologies driving Web 2.0 applications. Thereafter, the technologies were mapped against Control Objectives for Information and Related Technology (CobiT) and Trust Service Principles and Criteria and associated control objectives relating to security risks, specifically to hacker risks. These objectives were used to identify relevant risks and formulate appropriate internal control measures.

The findings show that every organisation, technology and application is unique and the safeguards depend on the nature of the organisation, information at stake, degree of vulnerability and risks. A comprehensive security program, including a multi‐layer technological, as well as an administrative component, should be implemented. User training on acceptable practices should also be conducted.

Obtaining an understanding of Web 2.0 and Web 2.0 security is important, as Web 2.0 is a new, poorly understood technology and with the growing mobility of users, the potential surface area of attack increases and should be managed. The paper will help organisations, information repository managers, information technology (IT) professionals, librarians and internal and external auditors to understand the “new” risks relating to unauthorised access, which previously did not exist in an on‐line environment, and will assist the development of a framework to limit the most significant risks.

This study aims to investigate the application of Web 2.0 technologies in the libraries of the top 100 universities in the world to provide a model for Web 2.0 application in academic library websites.

Data were collected from the universities’ library websites for three months based on a Web 2.0 checklist. The list of universities was extracted from Webometrics Ranking of World Universities in 2015.

The research shows the priorities of these universities in their use of Web 2.0 tools include social networks and mashups at the most (94.5 per cent), followed by RSS (91.2 per cent) and social tagging (82.4 per cent) and other tools with lower priorities. Moreover, it revealed the most common applications of these tools in the mentioned websites followed by their objective evidences in different libraries. The results indicate that the total Web 2.0 application in the libraries of the top 100 universities was below average (40.23 per cent). Finally, the model for Web 2.0 application in academic library websites was designed.

The focus of this study is on the value and application of each tool in the websites and demonstrate a clear model to apply in other library websites. The model for Web 2.0 technologies application in academic library websites has not been designed and pictured before.

The purpose of this paper is to investigate the different factors that affect using Web 2.0 applications in Omani academic libraries (OALs).

In all, 29 interviews with directors and library staff of five OALs were conducted for the purpose of collecting data for the current research.

The results indicated that there are nine internal factors and four external factors that affect using Web 2.0 applications in OALs. Internal factors include the low motivation of directors and library staff regarding using of Web 2.0 applications, lack of training and constant changes in the management structure. Meanwhile, the external factors are related to lack of policy and regulations and weakness and low speed of the internet.

Most academic libraries in Oman have not yet adopted Web 2.0 applications to enhance their services. Therefore, this study intends to open insight into the state of Web 2.0 adoption in academic libraries and will help library managers to understand factors facing the use of Web 2.0 applications in their libraries, and this could signal a basis for policy shift in the internet infrastructure especially in the institutions of the higher education.

This research is the first study in the field of Web 2.0 applications in OALs that investigates the factors affecting the use of Web 2.0 applications in academic libraries in general and in OALs specifically.

This paper aims to investigate 152 pre-service and in-service school teachers’ perceptions toward Web 2.0 applications and their usage in the United Arab Emirates (UAE). A five-point Likert scale questionnaire was used. The data were analyzed quantitatively using descriptive statistics and independent sample t-tests. The descriptive statistics were used to identify teachers’ perceptions toward Web 2.0 applications and their usage. The t-test was used to investigate the differences in perceptions between groups due to gender, and experience using computers and the Internet. The results showed that teachers have high perception toward Web 2.0 tools and services, but the extent to which they use Web 2.0 applications is somehow moderate. Moreover, no statistically significant differences in perception toward Web 2.0 were detected due to gender or experience using computers and the internet. Recommendations and suggestions for improving Web 2.0 integration into teaching and learning are proposed.

This study adopted the quantitative research approach using a questionnaire for data collection. The questionnaire was designed to investigate teachers’ perceptions of using Web 2.0 applications as a method for teaching and learning purposes.

The results showed high self-perception of teachers toward Web 2.0 and their use for improving students’ performance, which can be attributed to their awareness of Web 2.0 importance and benefit in education. On the other hand, results indicated a low use of most of Web 2.0 tools such as microblogging, audio file sharing, photo sharing and content developing. Again, these findings can be attributed to the lack of professional training on using Web 2.0. In addition, the results did not show significant differences between male and female teachers in using Web 2.0 applications with the exception of two items. Neither did the results show any significant differences between teachers who are beginners in using computers and the internet and teachers who are advanced. This could be because beginner users of computers and the internet have the same motivation as the advances users pertaining to teaching.

There must be an extensive training for teachers on how to use Web 2.0 tools to enhance their teaching. Infrastructure for the internet should be available so that teachers can use Web 2.0 without worrying about the technology infrastructure at their schools. More research studies should be conducted regarding the use of Web 2.0 by teachers and students alike. A qualitative and quantitative method of data collection should be used when investigating different aspects of Web 2.0. A comparison between K-12 teachers and higher education faculty members should be conducted pertaining to the use of Web 2.0 for education. A comparison study between pre-service and in-service teachers should be conducted to investigate Web 2.0 tools for educational and personal purposes.

The purpose of this paper is to investigate the extent to which Web 2.0 applications are prevalent in government web sites, the ways in which Web 2.0 applications have been used in government web sites, as well as whether the presence of Web 2.0 applications correlates with the perceived quality of government web sites.

Divided equally between developing and advanced economies, a total of 200 government web sites were analysed using content analysis and multiple regression analysis.

The prevalence of seven Web 2.0 applications in descending order was: RSS, multimedia sharing services, blogs, forums, social tagging services, social networking services and wikis. More web sites in advanced countries include Web 2.0 applications than those in developing countries. The presence of Web 2.0 applications was found to have a correlation with the overall web site quality, and in particular, service quality.

This paper only covers government web sites in English. Emerging genres of Web 2.0 applications such as mashups and virtual worlds have not been included. Moreover the data were drawn solely from the public domain.

Decision makers and e‐government web developers may benchmark their own efforts in deploying Web 2.0 applications against this study. The numerous exemplars cited here serve as a springboard to generate more ideas on how Web 2.0 applications could be used and harnessed to improve the overall quality of government web sites.

This paper unites two research interests: Web 2.0 and web site quality. It also extends previous studies by investigating the suite of Web 2.0 applications found in government web sites around the world.

The paper aims to provide an overview of how UK conference centres have incorporated Web 2.0 applications, such as Linkedin, Facebook and Twitter, into their marketing communications strategies.

Following an analysis of the impacts of Web 2.0 applications on purchase decision‐making processes in general, the market environment within which conference centres promote themselves was examined. The results of a questionnaire‐based survey of UK conference centres' marketing communications strategies were then analysed.

The paper's findings suggest that while some UK conference centres have comprehensively adopted Web 2.0 applications into their marketing communications programmes, others have yet to harness the potential of these new promotional tools. A few serious barriers to wider adoption remain.

The extent to which the results may be generalised beyond the geographical parameters of this study may be limited, therefore further research is required, to test the findings across a broader range of locations. In addition, the insights provided by this study need to be complemented by research into the use of Web 2.0 applications by those who are responsible for selecting venues.

The paper considers the consequences of venues using Web 2.0 applications in their marketing communications strategies. These include potential loss of control of the venues' marketing messages, resource issues and the need to evaluate the effectiveness of these tools.

This study therefore takes a first step towards achieving an understanding of how venues are using the opportunities and dealing with the challenges created by the availability of Web 2.0 applications as potential and actual elements in their marketing communications programmes.

This paper aims to provide an overall picture of the application of Web 2.0 technologies in Chinese university libraries. The focus of the research is what types of Web 2.0 technologies were applied in such libraries as well as their function and user interface.

The top 30 Chinese university libraries were selected to investigate the application of Web 2.0 technologies. Content analysis was used in terms of quantitative approach. Data were collected by accessing these 30 university libraries web sites within five weeks.

Two‐thirds of Chinese university libraries deployed one or more Web 2.0 technologies. Only one‐tenth of libraries adopted more than four Web 2.0 technologies. RSS was the most widely applied, while Wiki was the least. The application of Web 2.0 technologies among Chinese university libraries was not extensive and profound enough.

The findings can be utilized to evaluate the status of Web 2.0 technology applications. The statistical data are very useful and authentic sources for improving the level of Web 2.0 technology application. It may enable future research to analyze other aspects (e.g. the application of RSS or Blogs for services).

This unique study explores the application of Web 2.0 mainly in Chinese university libraries that deployed any types of Web 2.0 technologies. This study is very useful for Chinese university libraries in evaluating/deploying Web 2.0. Library managers, librarians, and other libraries may also find this helpful, once they decide to implement such technologies in their libraries.

The purpose of this article is to analyze the influence of the diversity of information and the use of Web 2.0 applications on the web positioning of online business information providers.

A total of 203 online business information provider websites were selected using three search engines (Google, Yahoo and Bing). This information was encoded to develop two logistic regression models.

The results suggest that the knowledge offered and the resources used to transfer this knowledge play important roles in the web positioning of online business information providers. This study found that entrepreneurs mainly seek technological knowledge, and to acquire it, they use various Web 2.0 applications that do not necessarily include social networks.

This article presents a novel proposal to analyze how knowledge diversity and Web 2.0 applications influence the web rankings of websites that offer information and knowledge for established or new, small and medium enterprises.

This article is novel in that it links the theory of knowledge dissemination with the technologies of the Internet (websites, Web 2.0 applications) and provides evidence of diverse sources of online information that are potentially useful for the entrepreneur of the twentieth century.

El propósito de este artículo es analizar la influencia de la diversidad de información y el uso de las aplicaciones Web 2.0 en el posicionamiento Web de los proveedores de información empresarial en línea.

Un total de 203 sitios Web de los proveedores de información empresarial en línea fueron seleccionados utilizando tres motores de búsqueda (Google, Yahoo y Bing). Esta información fue codificada para desarrollar dos modelos de regresión logística.

Los resultados sugieren que el conocimiento ofrecido y los recursos utilizados para transferir este conocimiento desempeñan funciones importantes en el posicionamiento Web de los proveedores de información empresarial en línea. Este estudio encontró que los empresarios buscan principalmente el conocimiento tecnológico y, para adquirirlo; utilizan varias aplicaciones Web 2.0 que no necesariamente incluyen las redes sociales.

Este estudio presenta una propuesta novedosa para analizar cómo la diversidad de conocimiento y las aplicaciones Web 2.0 influyen en el posicionamiento Web de los sitios Web que ofrecen información y conocimiento para las pequeñas y medianas empresas sean nuevas o establecidas.

Este artículo es novedoso porque vincula la teoría de la difusión de conocimiento con las tecnologías de Internet (sitios Web, aplicaciones Web 2.0) y proporciona evidencia de diversas fuentes de información en línea que son potencialmente útiles para el empresario del siglo XX.