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Online/Digital cultural heritage platforms have the potential to serve as empowering sites and tools for democratic participation, and for promoting social cohesion, acting as convergence points for diverse societal groups. They enable the gathering of multiple voices, including those of minorities and groups often marginalised in mainstream cultural heritage documentation. This research paper examines the ways in which these aspirations of cultural heritage platforms as meeting, learning and dialogic spaces for connecting and empowering online communities have been realised.

Using a qualitative design, interviews were conducted with users of New Zealand’s Auckland War Memorial Museum’s Online Cenotaph. Participants shared their experiences with the platform, perceptions of it as a collective social history resource and views on its role as a participatory space for online communities. They also discussed their expectations for its development as an online space for collective memorialisation.

Interviews revealed that users value Online Cenotaph for placing personal, publicly contributed memories and narratives alongside primary military sources. Participants expressed feelings of civic responsibility, social awareness and a sense of identity and connection through their use and contribution to this online commemorative space. The shift from a one-way flow of information from the Museum towards embracing public contribution embodying a high-trust approach, was a notable finding.

This research underscores the evolving role of museums and other GLAM institutions in recognising the importance of inclusivity, diversity and community participation. It provides insights into how digital cultural heritage social platforms can contribute towards these goals and promote social cohesion. This research is also a starting point for further studies on crowdsourcing and social Web activities on digital cultural heritage platforms as sites of community building through public participation and engagement in historical/cultural heritage narratives.

The purpose of this paper is to analyse the position of the museum shop within dark tourism sites. In doing so, it argues that the shop has the potential to act as a further meaning‐making vehicle by reconfirming the museum mission within its merchandise selection. The analysis of the particular position occupied by the museum shop as a for‐profit institution within a not‐for‐profit institution will reveal the friction that exists between the competing aims of the museum shop to ideologically, as well as economically, support dark tourism.

The author analysed institutional literature and merchandise selection at three case studies, to explore the relationship between dark tourism sites and their respective shops.

The retail operations of dark tourism sites are highly complex and fraught with potential issues relating to taste and decency. Museums situated at actual sites of death are particularly constrained in regards to the type of merchandise they are able to stock. However, it is not just the locational identity of the museums which dictates the type of shop they are able to operate but their particular subject matter and the way this subject is approached in the gallery space.

This paper is limited by a small survey size. Further research could include interviews with museum shop professionals and other museum professionals to see how different areas of the museum see the role and value of museum shops at dark tourism sites.

This is an under‐researched area. There has been a growing amount of research in to the meaning‐making potential of museum shops; however, little attention has been given to dark tourism sites and how dark content impacts upon the nature of the shop.

The purpose of this paper is to investigates if and why audience gender ratios vary between museum YouTube channels, including for museums of the same type.

Gender ratios were examined for public comments on YouTube videos from 50 popular museums in English-speaking nations. Terms that were more frequently used by males or females in comments were also examined for gender differences.

The ratio of female to male YouTube commenters varies almost a hundredfold between museums. Some of the difference could be explained by gendered interests in museum themes (e.g. military, art) but others were due to the topics chosen for online content and could address a gender minority audience.

Museums can attract new audiences online with YouTube videos that target outside their expected demographics.

This is the first analysis of YouTube audience gender for museums.

This study aims to investigate the social and affective impacts of inviting residents of a socially divided, post-war city to “play tourist” for a day, exploring their own backyards with a new intentionality and perspective.

This qualitative research within a transformative worldview uses a creative, place-based approach of role-playing based upon principles of participatory action research.

While each tour was unique, participants’ insights reflected three common themes: shifts in observations and perceptions of place arising from the intentionality of the “tourist” lens, a sense of freedom created by the touristic research opportunity, and the varying abilities of tourism experiences to help build empathy or awareness in a post-conflict setting.

The inventive research approach allows for a unique examination of local tourism-styled explorations, a subject of growing interest that has largely been overlooked in literature, while paying special attention to ways in which a history of conflict may manifest in contemporary urban tourism experiences.

This paper aims to examine the conceptual arguments surrounding accounting for heritage assets and the resistance by some New Zealand museums to a mandatory valuing of their holdings.

Evidence was derived from museum annual reports, interviews and personal communications with representatives of the Institute of Chartered Accountants of New Zealand (ICANZ) and a range of New Zealand museums.

ICANZ's requirement that heritage assets be accounted for in a manner similar to other assets is shown as deriving from a managerialist rationality which, in espousing sector neutrality, assumes an unproblematic stance to the particular nature and circumstances of museums and their holdings. Resisting the imposition of the standard, New Zealand's regional museums evince an identity tied more strongly to notions of aesthetic, cultural and social value implicit in curatorship, than to a concern with the economic value of their holdings. Museum managers and accountants prefer to direct their attention to what they see as more vitally important tasks related to the conservation, preservation and maintenance of heritage assets, rather than to divert scarce funds to what they see as an academic exercise in accounting.

The paper points to some of the difficulties inherent in the application of a one‐size‐fits‐all application of an accounting standard to entities and assets differentiated in their purpose and essence.

UNI Global Union’s General Secretary, Philip Jennings, delivered the Movement for the Abolition of War Remembrance Day Lecture at the Imperial War Museum on November 12th 2017. On a day when we remember the millions who died in the First World War and subsequent wars, Jennings called for renewed collective action to tackle the threats to peace. During the lecture, Jennings explored the ties that have bound the trade union movement to the peace movement over the last century or more and its relevance today to the struggle for social justice.

In the speech in which he introduced the new Education Bill, Mr. H. A. L. Fisher remarked that it did not deal with a number of special questions, “which must be the matter of another measure.” One of these questions was “libraries,” and we are now definitely face to face with the fact that the Board of Education are of opinion that libraries are within their purview. The report of the speech as it appears in The Times is not conclusive upon the point. “Libiaries,” as an auxiliary of education, may connote in the Minister's mind the mere provision of libraries in schools and teaching institutions generally. If that is so there is no particular reason for alarm, so long as the authorities recognize that even the management of school libraries is a matter for librarians rather than for teachers.

The purpose of this paper is to retrace past developments that occurred in the Alaskan and Canadian North as of result of the Second World War and illustrate the ramifications of these events in the Canadian and American political landscapes as it pertains to warfare tourism. The paper also intends to initiate a discussion on how certain narratives pertaining to warfare tourism are promoted, while others are overlooked.

This paper analyses the political, economic, socio-cultural and technological factors that resulted in tourism growth or the lack thereof in the Canadian and American Norths.

Warfare tourism, like most types of tourism, is expected to grow. Through this growth comes opportunities to expand and integrate the discussion pertaining to warfare tourism in the Canadian and American Norths while also providing a starting point for discussion about potential solutions to address warfare tourism and cultural dissonance.

This viewpoint is dependent on literature reviews.

The relationship between Indigenous peoples and other marginalized populations in the Second World War and warfare tourism is a relatively new research area. For warfare tourism to become integrated into tourism policies and developments, a willingness to address cultural dissonance and integrate populations formerly marginalized in the Second World War will be required. This paper examines how northern and other marginalized voices can be integrated in future commemoration and interpretation strategies.

The paper provides an opportunity to examine the growth and healing that can result from warfare tourism.

This interdisciplinary collaboration conducted by a military historian, a northern historian and a tourism research researcher provides one of the first examinations of the impacts of the Second World War in North America, and the relevance of these impacts to the interpretation of warfare tourism in Canada.

IN their schemes of after‐the‐war library work those who prepare them would do well to confine themselves to a few cardinal principles. A London scheme that we have seen appears to concern itself with areas to be covered, actually picking out certain cross‐roads as centres to which traffic runs as suitable centres from which area activity might radiate. All this, as the scheme‐makers themselves rather suggest, seems to be premature and much of it, ingenious as it is, is extremely debatable local topography. We would not discourage such scheme‐making so long as its speculative character is recognized. Yet it might be better if the factors of an adequate library service were first determined. They may not be new; they may indeed be mere affirmations of approved good practice. These considerations, we are sure, have not been overlooked by those who plan, nor by Mr. McColvin in drafting his report on our needs.

The purpose of this paper is to examine the potential of Penang in being a dark tourism destination in Malaysia with the influence of urban tourism development.

A systematic review was conducted to serve as a foundation by highlighting the number of dark tourism studies conducted in Southeast Asia (SEA).

The results projected a total of 23 dark tourism studies conducted within the SEA region. These papers revolve around the following key themes that were conducted in these countries: tourists’ behaviour (motivation, satisfaction and experience), nation building and narratives, dark tourism development (management, marketing and implications), theoretical underpinnings and the role of dark tourism. Amongst these, it was found that tourists’ behaviour is the most studied with eight papers while the least is on nation building and theoretical underpinnings of dark tourism with three papers each.

The lack of dark tourism studies in SEA results in insufficient existing literature which justifies the need of exploring Penang as a potential dark tourism destination.

This paper builds on prior dark tourism studies that are significantly related to urban tourism but takes a step further by exploring the Asian settings. Specifically, into Malaysia which is more than just an SEA country, but a multicultural one which is rich and diverse with its culture and heritage that leads to many unique tourists’ destinations. This paper extends the geographical scope of the dark tourism literature as it focuses on Penang in Malaysia.