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Article
Publication date: 1 December 2000

Jeng‐Ywan Jeng, Jia‐Chang Wang and Tsung Te Lin

Model Maker (MM) is a commercial rapid prototyping (RP) system using tiny jets to deposit thermoplastic materials onto a platform to build physical models and the…

Abstract

Model Maker (MM) is a commercial rapid prototyping (RP) system using tiny jets to deposit thermoplastic materials onto a platform to build physical models and the associated support structures. Also, a cutter is employed to plane off the deposited surface in order to maintain smaller layer thickness and hence, model accuracy. The model’s accuracy is mainly affected by the profile layer thickness. The interior filling does not affect the model accuracy or layer thickness very much, but it significantly affects the building time. Hence, a new interior fast filling of MM using a spraying nozzle is proposed in this paper. The detail design, construction, and evaluation of the new proposed fast interior‐spraying process are presented. The results show that the building time using spaying nozzle is only 15 per cent of the time used by the original process.

Details

Rapid Prototyping Journal, vol. 6 no. 4
Type: Research Article
ISSN: 1355-2546

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Article
Publication date: 14 February 2020

Kim Piew Lai and Siong Choy Chong

Based on the stimuli-organism-response (SOR) model and relationship marketing theory, the paper aims to examine whether servicescape influences trust, service credibility…

Abstract

Purpose

Based on the stimuli-organism-response (SOR) model and relationship marketing theory, the paper aims to examine whether servicescape influences trust, service credibility and affective commitment amongst older adults, and their effects on the intention to recover in a rehabilitation setting.

Design/methodology/approach

The study takes a quantitative approach, applying confirmatory factor analysis and structural equation model to examine the responses. A total of 400 data were collected using questionnaires distributed to older adults in Malaysia. Respondents were selected based on two criteria: they should be over 65 years, and they should have been visiting the rehabilitation centres in the last 12 months.

Findings

The results suggest that trust and affective commitment play significant roles in increasing the intention of older adults to recover. Contradicting previous research findings, service credibility does not have any significant impact on the intention to recover as hypothesised. The direct effect of service credibility on trust and affective commitment enhances the premise further that the relationship between service credibility and intention to recover is primarily indirect. Even though we expect servicescape to be a significant driver in forming the behaviour of older adults, its impact on intention to recover, trust and affective commitment remain non-significant, with the exception of service credibility.

Originality/value

Past studies have focused on the roles of servicescape and service credibility separately. We have extended the literature by examining the combined effects of both servicescape and service credibility. The findings, therefore, contribute to a deeper understanding of the literature on the intention–behaviour relationship in the context of healthcare, as well as in service marketing.

Details

Journal of Health Organization and Management, vol. 34 no. 2
Type: Research Article
ISSN: 1477-7266

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Article
Publication date: 29 August 2019

Nadzirah Rosli, Norbani Che Ha and Ezlika M. Ghazali

This paper aims to investigate the effects of hotels’ brand attributes on consumers’ (patrons’ and guests’) by fostering brand credibility and brand attachment towards the…

Abstract

Purpose

This paper aims to investigate the effects of hotels’ brand attributes on consumers’ (patrons’ and guests’) by fostering brand credibility and brand attachment towards the propensity of word-of-mouth. The study uses the signaling theory to assess the relationships among the constructs.

Design/methodology/approach

The study adopts partial least squares structural equation modelling (PLS-SEM) approach to validate the research model and the research hypotheses. To test the hypotheses, 474 travellers in Malaysia were recruited.

Findings

The empirical results reveal that hotel attributes have direct influence on brand credibility and brand attachment. Similarly, brand credibility has direct influence on brand attachment, while brand attachment also has direct influence on word-of-mouth. Consumers’ brand credibility partially mediates the relationship between hotel attributes and brand attachment. Likewise, consumer’s brand attachment also partially mediates the relationship between hotel attributes and word-of-mouth. Last but not least, brand credibility and brand attachment sequentially mediate the relationship between hotel attributes and word-of-mouth. The theoretical and practical implications of this study are discussed together with its limitation and future research direction.

Originality/value

First, in terms of measures, brand attachment construct is operationalised as a formative second-order construct, with three reflective variables (brand passion, self-brand connection and brand affection) as the first-order constructs. In addition, brand credibility is also operationalised as a formative second-order construct, with three reflective variables (expertise, trustworthiness and attractiveness) as the first-order constructs. On the other hand, hotel attributes construct is operationalised formatively as a higher-order abstraction of three categories of hotel facilities, which were also operationalised formatively (essential, culture compliant and in-room facilities). Second, this paper offers new insight into how brand credibility and brand attachment influence the relationship between hotel attributes and word-of-mouth. In a sustainability era, dissemination of complete and correct information is vital, to ensure consumers’ acceptance (e.g. likelihood to recommend to others). Thus, it is suggested that hotel managers to pay close attention to the role of brand credibility and brand attachment in tourists’ hotel choice, to secure sustainable brand.

Details

The Bottom Line, vol. 32 no. 4
Type: Research Article
ISSN: 0888-045X

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Article
Publication date: 29 May 2009

Da‐Yu Kao and Shiuh‐Jeng Wang

Cyber technology is an extremely complicated field and the internet is being increasingly used as a place to commit crimes using personal computers, as well as…

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3626

Abstract

Purpose

Cyber technology is an extremely complicated field and the internet is being increasingly used as a place to commit crimes using personal computers, as well as network‐based computers. Although cyber investigation is still in the early stages of its development, the burgeoning use of the internet has increased the necessity for digital investigations. The purpose of this paper is to increase awareness of the latest in digital comparison for cyber‐crime investigation with the studies of IP‐address and time in computer systems.

Design/methodology/approach

The approach to improving a cyber‐crime investigation is proposed in three stages: independent verification of digital clues, corresponding information from different sources, and preparation of a valid argument.

Findings

If the police and other authorities do not stay on top of this problem, they may lose the battle to control this cyber‐crime explosion. The paper discusses how Taiwanese police investigate cyber‐crime and the experience is able to propagate when analyzing IP‐address and time with crime‐case. It is believed that this proposed approach creates a comprehensive guide that provides support and assistance to crime investigators.

Practical implications

IP‐address and time, both indicated in this paper, are the key ingredients to identify the suspect in the beginning of investigation works. As the study shows: there is no guarantee that there always will be the “right” evidence to prove everything; investigators should try their utmost to avoid making mistakes; criminal investigators must find additional clues and proof to validate their suspicions.

Originality/value

This paper illustrates an approach to the investigation of cyber‐crime in the case of studying IP‐address and time. It is believed that the research can efficiently assist law enforcement officials in dealing with ever‐increasing cyber‐crime by using effective digital evidence.

Details

Policing: An International Journal of Police Strategies & Management, vol. 32 no. 2
Type: Research Article
ISSN: 1363-951X

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Article
Publication date: 9 February 2010

Ronald J. Burke

This paper aims to raise some important questions for cross‐cultural research on occupational stress and well‐being and sets the stage for the five papers in the special issue.

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5092

Abstract

Purpose

This paper aims to raise some important questions for cross‐cultural research on occupational stress and well‐being and sets the stage for the five papers in the special issue.

Design/methodology/approach

This paper reviews some previous literature on cross‐cultural understanding of occupational stress and well‐being, why such research is difficult to undertake, and summarizes the five original manuscripts that comprise this special issue.

Findings

Manuscripts in this special issue represent authors from several countries and report data collected from over a dozen countries. Some contributions attempt to replicate previous North American and European research findings in other countries while others undertake comparative studies of two or more countries.

Originality/value

It is important to undertake more cross‐cultural comparative research of the effects of occupational stress and well‐being to determine whether any boundary conditions exist for previous results based in North American and European samples. In addition, future research should include assessments of some national culture values.

Details

Cross Cultural Management: An International Journal, vol. 17 no. 1
Type: Research Article
ISSN: 1352-7606

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Article
Publication date: 3 July 2009

Kung‐Jeng Wang, Yun‐Huei Lee, Sophia Wang and Chih‐Peng Chu

Resource scarcity is a major difficulty facing firms that engage in new product development (NPD) projects. The purpose of this paper is to understand how resource…

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1948

Abstract

Purpose

Resource scarcity is a major difficulty facing firms that engage in new product development (NPD) projects. The purpose of this paper is to understand how resource allocation strategies affect NPD performance and which strategy is the best alternative, a research and development (R&D) process model is constructed using system dynamics.

Design/methodology/approach

Moreover, resource allocation strategies are categorized into two types: design‐stage‐first strategy and manufacturing‐stage‐first strategy, and several important indicators of performance evaluation are defined. Then different workload scenarios are developed to test the relationships between resource allocation strategy and various NPD performance measures.

Findings

The most important finding from simulation results is that a firm should allocate its resources into early development stage first in order to obtain superior R&D performance.

Originality/value

This paper has successfully constructed new system dynamics model for quantifying the performances of R&D process.

Details

Journal of Modelling in Management, vol. 4 no. 2
Type: Research Article
ISSN: 1746-5664

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Article
Publication date: 9 February 2010

Lisa Fiksenbaum, Wang Jeng, Mustafa Koyuncu and Ronald J. Burke

The purpose of this paper is to examine the relationship of work intensity and of work hours on potential antecedents and work and well‐being consequences.

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3408

Abstract

Purpose

The purpose of this paper is to examine the relationship of work intensity and of work hours on potential antecedents and work and well‐being consequences.

Design/methodology/approach

Data are collected from 309 male and female managers working in 3‐, 4‐ and 5‐star hotels in Beijing, China using anonymously completed questionnaires with a 90 percent response rate.

Findings

The 15‐item measure of work intensity is found to have high internal consistency reliability. Work intensity is significantly correlated with work hours, but modestly. Gender, age and organizational level predict work intensity but not work hours; males, younger hotel managers and hotel managers at higher organizational levels indicate greater work intensity. Hierarchical regression analyses, controlling for personal demographic and work situation characteristics, show that work intensity but not work hours is a more consistent and significant predictor of work outcomes (e.g. work engagement) and psychological well‐being (e.g. exhaustion, work‐family conflict). Somewhat surprisingly, neither work intensity nor work hours have significant relationships with important work outcomes (job satisfaction, career satisfaction, intent to quit). The interaction of work intensity and work hours is not a significant predictor of work or well‐being outcomes. Interestingly, work intensity is positively related to work engagement and negatively related to indicators or psychological well‐being.

Originality/value

These findings are only partially consistent with previous conclusions suggesting the possible role played by cultural values and level of economic development.

Details

Cross Cultural Management: An International Journal, vol. 17 no. 1
Type: Research Article
ISSN: 1352-7606

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Article
Publication date: 2 March 2015

Kung-Jeng Wang, Yuliani Dwi Lestari and Tsau-Tang Yang

– This study aims to examine the location determinants of market expansion of the biotechnology industry to China’s second-tier cities.

Abstract

Purpose

This study aims to examine the location determinants of market expansion of the biotechnology industry to China’s second-tier cities.

Design/methodology/approach

The authors involved 68 top management officials of biopharmaceutical firms in China by applying triangulation data collection, which comprises depth interview, questionnaire survey and focus group discussion.

Findings

Data collection results reveal the following: 20 location determinants are determined and categorized into 5 clusters (i.e. 3 cost/tax factors, 5 demand factors, 1 macroeconomic factor, 3 socio-political factors and 8 strategic factors); among these 20 factors, 9 factors contribute to firm benefits, 5 factors open opportunities for business growth and 6 factors pose potential risks.

Originality/value

This study proposes a framework of location determinants for biotech pharmaceutical industry in expanding second-tier cities of China market. The findings of this study can be used as a reference for multinational companies, specifically in market expansion to second-tier cities in China.

Details

Journal of Business & Industrial Marketing, vol. 30 no. 2
Type: Research Article
ISSN: 0885-8624

Keywords

Content available
Article
Publication date: 3 July 2009

Luiz Moutinho and Kun Huarng Huang

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372

Abstract

Details

Journal of Modelling in Management, vol. 4 no. 2
Type: Research Article
ISSN: 1746-5664

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Article
Publication date: 9 April 2019

Venkateswara Babu P., Ismail Syed and Satish Ben Beera

In an internal combustion engine, piston ring-cylinder liner tribo pair is one among the most critical rubbing pairs. Most of the energy produced by an internal combustion…

Abstract

Purpose

In an internal combustion engine, piston ring-cylinder liner tribo pair is one among the most critical rubbing pairs. Most of the energy produced by an internal combustion engine is dissipated as frictional losses of which major portion is contributed by the piston ring-cylinder liner tribo pair. Hence, proper design of tribological parameters of piston ring-cylinder liner pair is essential and can effectively reduce the friction and wear, thereby improving the tribological performance of the engine. This paper aims to use surface texturing, an effective and feasible method, to improve the tribological performance of piston ring-cylinder liner tribo pair.

Design/methodology/approach

In this paper, influence of positive texturing (protruding) on friction reduction and wear resistance of piston ring surfaces was studied. The square-shaped positive textures were fabricated on piston ring surface by chemical etching method, and the experiments were conducted with textured piston ring surfaces against un-textured cylinder liner surface on pin-on-disc apparatus by continuous supply of lubricant at the inlet of contact zone. The parameters varied in this study are area density and normal load at a constant sliding speed. A comparison was made between the tribological properties of textured and un-textured piston ring surfaces.

Findings

From the experimental results, the tribological performance of the textured piston ring-cylinder liner tribo pair was significantly improved over a un-textured tribo pair. A maximum friction reduction of 67.6 per cent and wear resistance of 81.6 per cent were observed with textured ring surfaces as compared to un-textured ring surfaces.

Originality/value

This experimental study is helpful for better understanding of the potency of positive texturing on friction reduction and wear resistance of piston ring-cylinder liner tribo pair under lubricated sliding conditions.

Details

Industrial Lubrication and Tribology, vol. 71 no. 4
Type: Research Article
ISSN: 0036-8792

Keywords

1 – 10 of 365