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Theoretical and empirical developments in academic literature have not been able to keep pace with the growing industry focus on eco-innovation and green hospitality practices. This paper aims to address this gap and provide an up-to-date review of research on eco-innovative practices in 13 leading hospitality journals over the past two decades, 1998-2018.

A systematic review that incorporates the preferred reporting items for systematic reviews and meta-analyses flow diagram is used to guide the data selection for this paper. The paper analyzes 403 studies published in 13 established hospitality journals to identify homogeneous research themes.

A unified conceptual framework is proposed by identifying seven research domains under eco-innovative practices. Even though research attention on green practices has increased in recent years, the development of conceptual frameworks, appropriate measurement scales and theoretical support for eco-innovative practices is warranted.

Although the paper attempts to include as many environmentally related studies as possible, by being restricted to papers published only in 13 leading hospitality journals, it may not have drawn on all relevant eco-innovation studies in hospitality research.

To the knowledge of the authors, this is the first systematic analysis of hospitality research on eco-innovative practices that reviews such a large number (403) of studies spanning the past two decades (1998-2018). The most recent review by Kim et al. (2017) covered 146 green research studies published between 2000 and 2014; whereas, out of 403 studies reviewed in this study, 231 (57per cent) have been published between 2014 and 2018. This trend is indicative of the fast-evolving nature of sustainability research and the need for an up-to-date systematic review of recent literature in the field.

This research aims to grasp hotel guests' motives and potential benefits sought when interacting with other guests, service personnel and residents and examines how these benefits can contribute to the total guest experience.

Mixed methods are adopted for the purpose of this study comprising individual interviews and a questionnaire survey.

Five groups of advantages emerge from individual interviews, including friendliness in interaction, social benefits, information acquisition, curiosity gratification and hospitality services. In the survey, which gathers 326 questionnaires, this study reveals that the five types of benefits derived from hotel guests' interactions could be further categorized into two dimensions: civility (e.g. friendliness and social) and utility (e.g. information, curiosity and service). The study confirms that four out of five potential or expected benefits from this personal interaction is significantly associated with the total hotel experience.

Respondents of this study are culturally homogenous; as a result, multi-cultural settings should be considered for future research.

Tourism and hospitality literature on people's interaction is mostly center around social aspects of interaction. The current study comprehensively explores all expected utilities of interaction, occurring in all sorts of interactions (e.g. customer-to-resident and customer-to-service personnel). Specifically, the findings of this study uncover the underlying factors which prompt the tourists to interact with other people in a lodging setting and examine the relative importance of those underlying factors to the total lodging experiences.

This study attempts to demonstrate how a tourism attraction (i.e., museum) could establish its brand equity. It involves a case study on one of the most famous museums in Taiwan which involves an in-depth interview. The results show that the museum under investigation has established a clear brand identification and its brand communications but has a limited interpretation of its brand assets. Recommendations include strengthening its experiential propaganda, organizing large-scale intercity festivals, coordinating with other vendors to sell cultural products, increasing the number of professional exhibitions, and establishing a self-evaluation mechanism.

This research constructs the critical predictors of visitation that shall allow the practitioners to foresee the visitation in the years to come through secondary data. For this study, tourist arrival data associated with the most popular forest park (i.e., Xiton Forest Park) in Taiwan along with relevant socio-economic data are utilized. This research adopts a group of analytical procedures involving correlation analysis, regression, and curve estimation analyses. The results show that the number of holiday per month and the average monthly rainfall have positive and negative correlations, respectively, with the visitation. Meanwhile, average monthly temperature and monthly gross domestic product per capita show a positive correlation in all three analytical methods and therefore are regarded as the primary predictors of tourist arrival. Consequently, this study provides managerial implications to increase the tourist arrivals to the forest park.

This research probes the nostalgic influence of place attachment and the associated sociodemographic traits which modify environmental attitudes. The study site is a nostalgic campus from one of the most established universities in Taiwan, which has over a 100-year-long history. According to the 382 questionnaires collected, the study observes that several sociodemographic traits could affect environmental attitudes. Further, the perceived place attachment toward a historical campus under investigation positively impacts the respondent's environmental attitudes. In particular, the two subdimensions of cognition and the perceived importance of the place significantly affect the environmental attitude. This study renders valuable insights on what attributes are able to alter the environmental attitude of nostalgic seekers. Consequently, partitioners can efficiently redesign/reshape a historical place for passive leisure pursuits promoting environmental consciousness using the resultant data.

This research takes Taijiang National Park (TNP) tourists as the study population while gathering the survey data via an online questionnaire. For the data analyses, it uses the importance–performance analysis (IPA) and the Kano two-dimensional quality model to evaluate the tourist satisfaction of TNP. Specifically, it considers the importance of service quality, classifies its service quality attributes, and suggests the priority for service improvement, rendering the TNP valuable reference points to realign service strategies. The study shows that the service quality attributes related to service personnel are the priority item to be improved, which could eventually enhance tourist satisfaction. In addition, brand differentiation could be achieved by improving the attractive quality items identified in this study to enhance tourist loyalty.

This chapter strives to evaluate the impact of tourist arrival on energy consumption, air pollution, gross domestic product (GDP), and foreign direct investment to suggest strategies for further tourism development. Relevant data from Taiwan are analyzed, entailing tourist arrivals, GDP, carbon dioxide emissions, energy consumption, and capital investment. It tests four hypotheses using the Augmented Dickey-Fuller single root test, the Autoregressive Distributed Lag model, and time series econometrics of Granger causality. This study finds that tourist arrival is positively related to energy consumption and GDP, whereas it negatively relates to carbon dioxide emission and capital investment. In consideration of a negative relationship between tourist arrival and direct investment, this study suggests devising timely research agendas on carrying capacity and service quality in the mind of international tourists to see if additional investment in tourism infrastructures is needed.

Literature shows that environmental change would profoundly influence residents' emotional ties with their community. This study attempts to further the examination by probing into the relationship between perceived ecological change and place attachment at a small-island destination where tourism has become a heavyweight business and transformed the living quality of locals. The survey questionnaires are distributed to the residents of the study site Kinmen archipelago in Taiwan. The resultant data illustrate that age, occupation, the town of residence, house ownership, and the length of residence moderate the resident's place attachment. Besides, from a result of regression analysis, the perception of rapid community development reveals a positive relationship with the level of place attachment. This study suggests timely strategies enticing younger residents' place attachment along with other managerial actions, helping invigorate the community living.