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Article
Publication date: 2 October 2019

Theodore Stank, Terry Esper, Thomas J. Goldsby, Walter Zinn and Chad Autry

The digital advances in modern industry are accelerating changes in the broad social, economic, political and business environments within which supply chain management…

Abstract

Purpose

The digital advances in modern industry are accelerating changes in the broad social, economic, political and business environments within which supply chain management (SCM) is practiced. Given this extraordinary contextual upheaval, the conduct of research to identify, define, understand and explain how the digital revolution will impact key SCM concepts is imperative. The purpose of this paper is to introduce a theoretically grounded Digitally Dominant Paradigm (DDP) framework that demonstrates how digital concepts and insights can be infused into existing elements of best-practice SCM, in order to help guide future research.

Design/methodology/approach

Middle-range theorizing is proposed as a means to explore the ways in which researchers can explain supply chain phenomena (i.e. build theory) in the age of digitalization.

Findings

An example of how a DDP framework can be applied to a well-entrenched logistics/supply chain concept is provided, and the authors conclude by identifying exemplary research propositions for future exploration.

Originality/value

The broad goal of the paper is to spark forward-looking supply chain scholarship based upon development of a DDP of SCM.

Details

International Journal of Physical Distribution & Logistics Management, vol. 49 no. 10
Type: Research Article
ISSN: 0960-0035

Keywords

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Article
Publication date: 1 May 1988

Walter Zinn and Michael Levy

What is the best place for a speculative inventory in a marketing channel? Here is a theoretical analysis.

Abstract

What is the best place for a speculative inventory in a marketing channel? Here is a theoretical analysis.

Details

International Journal of Physical Distribution & Materials Management, vol. 18 no. 5
Type: Research Article
ISSN: 0269-8218

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Article
Publication date: 1 January 1992

Dan Sarel and Walter Zinn

Competitive performance analysis typically relies on customer service surveys. This research highlights the importance of systematically including non‐customer input to…

Abstract

Competitive performance analysis typically relies on customer service surveys. This research highlights the importance of systematically including non‐customer input to customer service surveys. Findings indicate that perceptions of customers and non‐customers both on service importance and on firm performance can be significantly different. This research also examines the special requirements needed to apply results of customer service surveys in Latin America. Finally, a method for the simultaneous evaluation of multiple competitors is recommended. Strategies for developing competitive advantage based on the findings are discussed.

Details

The International Journal of Logistics Management, vol. 3 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

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Article
Publication date: 1 July 1990

Walter Zinn

The Principle of Postponement suggests that the final configuration of a Product be delayed until a customer order is received, thus reducing a firm's need to forecast…

Abstract

The Principle of Postponement suggests that the final configuration of a Product be delayed until a customer order is received, thus reducing a firm's need to forecast demand for every product variation in its product line. Four heuristics which facilitate the identification of postponement opportunities are developed in this paper. These heuristics estimate percent safety stock saving from postponement. The analysis shows that these savings are explained by the correlation of sales among items in the firm's product line, the number of items in the product line, and magnitude, which is the ratio of standard deviations for every pair of items in the product line. An actual example of the application of these heuristics is presented at the end of the paper.

Details

The International Journal of Logistics Management, vol. 1 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

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Article
Publication date: 1 January 1996

Walter Zinn

Latin America is undergoing significant changes in its business environment. As a general rule, trade is liberalized, inflation is significantly reduced, and firms are…

Abstract

Latin America is undergoing significant changes in its business environment. As a general rule, trade is liberalized, inflation is significantly reduced, and firms are free to import technology. As a result, competition among firms in most industries has become intense. The initial objective of this paper is to review the notable impact of these environmental changes on the logistics function of firms competing in Latin America. Second, seven rules designed to help firms making logistics related decisions in the current Latin American environment are distilled from the review. The third objective is to present five logistics strategies representing growth opportunities for the near future. These strategies were chosen because the economic and technological foundations needed for their development are now in place.

Details

The International Journal of Logistics Management, vol. 7 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

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Article
Publication date: 1 January 1990

Walter Zinn and Robert E. Grosse

Scholars and managers in international distribution have advocated a global approach to distribution as the best strategy to cope with the globalization of markets. This…

Abstract

Scholars and managers in international distribution have advocated a global approach to distribution as the best strategy to cope with the globalization of markets. This research provides empirical evidence from US multinational firms that globalized distribution is not happening and is not expected to happen in the next five years. Local government regulation and competition are the major barriers preventing firms from adopting a global approach to the management of International distribution systems. The research also shows that despite this lack of success in Implementing a globalized approach to distribution, US multinationals have been more successful at implementing a globalized approach to the process utilized in making major distribution decisions.

Details

The International Journal of Logistics Management, vol. 1 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

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Article
Publication date: 1 July 2004

Peter F. Wanke and Walter Zinn

Logisticians must make strategic level decisions in order to manage uncertainty, customer service and cost. This research explores the relationships between three…

Abstract

Logisticians must make strategic level decisions in order to manage uncertainty, customer service and cost. This research explores the relationships between three strategic level decisions and selected product, operational and demand variables. The three strategic decisions are: make to order vs make to stock; push vs pull inventory deployment; and inventory centralization vs decentralization. The data used to study the relationships were collected in an international environment and analyzed with correlation analysis and logistic regression. Results suggest that the three strategic decisions are each explained by specific product, operational and demand variables.

Details

International Journal of Physical Distribution & Logistics Management, vol. 34 no. 6
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 6 February 2007

Kofi Q. Dadzie and Evelyn Winston

Consumer response to merchandise shortage in the online supply chain outlet is an interesting and important issue for e‐vendors because of the high risk associated with…

Abstract

Purpose

Consumer response to merchandise shortage in the online supply chain outlet is an interesting and important issue for e‐vendors because of the high risk associated with the online environment. The purpose of this study is to examine the effects of the online environment on consumer out‐of‐stock behaviors. In addition, it aims to examine the relative impact of non‐web site situational factors on consumer out‐of‐stock behavior.

Design/methodology/approach

The study proposed an expectation confirmation‐disconfirmation framework based on the utility maximization principle in consumer research. This framework was validated with data from online shopping transactions gathered in two field studies.

Findings

The occurrence of a stock‐out had a pervasive negative impact on consumers' assessment of their online transactional experience and repurchase intentions. Furthermore, item substitution behavior was positively linked with merchandise information content, vividness of web site content, and service speed and a few situational factors. Overall, it was found that consumers' reaction to the “shock” effect of a stock‐out was best explained by an expectation confirmation‐disconfirmation model rather than a performance‐only or expectation‐only model.

Research limitations/implications

While the focus on the total expectation confirmation‐disconfirmation process limited the scope of the study to a single stock‐out event, future research should examine multiple stock‐out events to further validate the proposed framework.

Practical implications

Managers can take advantage of the positive linkage between web site design features and item substitution behavior by tracking the online consumers' expectation confirmation‐disconfirmation evaluative process and its effect on how consumers respond to high priced versus low priced items during a stock‐out event. Design features for low priced items such as CDs and books require product specific information to reduce item switching or exit from the e‐supply chain during a stock‐out event.

Originality/value

Scholars need a systematic framework for examining consumer response to a stock‐out that is applicable in the e‐commerce context because of the effects of abundant information access, low switching cost and the high service expectations of online customers.

Details

International Journal of Physical Distribution & Logistics Management, vol. 37 no. 1
Type: Research Article
ISSN: 0960-0035

Keywords

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Article
Publication date: 21 May 2020

Winner Dominic Chawinga and Sandy Zinn

Considering that research data is increasingly hailed as an important raw material for current and future science discoveries, many research stakeholders have joined…

Abstract

Purpose

Considering that research data is increasingly hailed as an important raw material for current and future science discoveries, many research stakeholders have joined forces to create mechanisms for preserving it. However, regardless of generating rich research data, Africa lags behind in research data management thereby potentially losing most of this valuable data. Therefore, this study was undertaken to investigate the research data management practices at a Malawian public university with the aim to recommend appropriate data management strategies.

Design/methodology/approach

The study is inspired by the pragmatic school of thought thereby adopting quantitative and qualitative research approaches. Quantitative data was collected using a questionnaire from 150 researchers and 25 librarians while qualitative data was collected by conducting an interview with the Director of Research.

Findings

Researchers are actively involved in research activities thereby generating large quantities of research data. Although researchers are willing to share their data, only a handful follow through. Data preservation is poor because the university uses high risk data storage facilities, namely personal computers, flash disks, emails and external hard drives. Researchers and librarians lacked core research data-management competencies because of the lack of formal and information training opportunities. Challenges that frustrate research data-management efforts are many but the key ones include absence of research data management policies, lack of incentives, lack of skills and unavailability of data infrastructure.

Research limitations/implications

The study's findings are based on one out of four public universities in the country; hence, the findings may not adequately address the status of research data management practices in the other universities.

Practical implications

Considering that the university under study and its counterparts in Malawi and Africa in general operate somewhat in a similar economic and technological environment, these findings could be used as a reference point for other universities intending to introduce research data management initiatives.

Originality/value

With seemingly limited studies about research data management in Africa and particularly in Malawi, the study sets the tone for research data management debates and initiatives in the country and other African countries.

Details

Library Management, vol. 41 no. 6/7
Type: Research Article
ISSN: 0143-5124

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Article
Publication date: 13 June 2016

Diana Kelly

This paper aims to provide evidence of pro-worker orientation and acceptance of socialist idealism in scientific management, with particular focus on Walter Polakov.

Abstract

Purpose

This paper aims to provide evidence of pro-worker orientation and acceptance of socialist idealism in scientific management, with particular focus on Walter Polakov.

Design/methodology/approach

A range of original texts have been examined to identify the ideas expressed or accepted by the early scientific managers. These include Bulletin of the Taylor Society and the early publications of the socialist engineer and scientific manager Walter Polakov.

Findings

This paper shows how an avowed socialist is outspoken but unremarkable for the members of the Taylor Society in the 1910s and 1920s, contrary to the views expressed in textbooks and other histories which assert a deep antiworker bias in scientific management.

Research limitations/implications

This is limited to a historical analysis of the role and extent of involvement of the Marxist engineer Walter Polakov in the US scientific management movement in the 1910s and 1920s.

Originality/value

This paper offers insights into the workings of the Taylor Society using a biographical approach. In so doing, it demonstrates, in a new way, the verity of claims that the original proponents of scientific management were not authoritarian or anti-worker in their views or ideals, but, rather, open to progressive and socialist ideals.

Details

Journal of Management History, vol. 22 no. 3
Type: Research Article
ISSN: 1751-1348

Keywords

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