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Revisits the literature on strategic human resource development (SHRD) in the context of Garavan’s work on the characteristics of SHRD. A conceptual framework is constructed that redefines SHRD stressing a shaping rather than supporting role for HRD in relation to corporate strategy. The concept of strategic maturity in HRD is examined linking the work of Garavan; Lee and McCracken; and Wallace. The resulting model of strategic maturity is then analysed empirically using data from a major questionnaire and interview survey. A new model of strategic partnerships in HRD is then proposed.

Visions of user‐centered approaches to digital library futures are uncertain. One can best understand what those futures portent by briefly exploring one's roots and traditions and concepts of service. Much of the future will be driven by technological change, but it will be moderated by the sense of service and purpose brought to the digital library by the people who use it and by the people who work in and through it. The digital library of the future will be impacted by several factors, one of which is the newly digital nature or format for information. Another is the redefinition of the book in at least some cases from a static to a fluid medium. The seeming inability to archive fluid media has changed libraries. Digital libraries are now distributed constructs of the mind rather than physical buildings with paper content. All of this, in turn, has led to new means and mechanisms for the management, classification, distribution, identification, retrieval, and storage of information in ways heretofore unimaginable. In the medium to long term, new means as yet not imagined will be developed to meet our information needs to further redefine digital libraries.

We explore the role of workplace friendships as a lens for understanding the emotional element and relational context for personal engagement (Kahn, 1990). The review of engagement theory differentiates personal engagement, recognizing the role of emotions play in enabling individuals’ “preferred selves.” Workplace relationships and friendship provide a conceptual discussion of individuals in social and workplace roles in engagement, drawing on friendship, emotion, attachment theories, particularly Kahn’s work. A case study drawn from recent research illustrates our discussion before concluding with ideas for the development of a future research agenda in answer to recent calls for work on the social context of engagement.

As its market and society open up, China has transformed itself from a closed agrarian socialist economy to an urban state and an economic force. This has released accumulated tourism demand, led to the development of a diversified industry, and the spread of university and vocational courses in this field. However, the industry faces challenges to recruit and retain staff, with tourism education in higher education blamed for the shortfall in numbers and quality of candidates with suitable purpose, knowledge, and passion to serve. This chapter provides a background to the development of and problems facing tourism education in China, and suggests how to support student engagement and hence the future workforce.