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Article
Publication date: 18 July 2019

Gary John Rangel, Jason Wei Jian Ng, Thangarajah Thiyagarajan Murugasu and Wai Ching Poon

The purpose of this paper is to measure the long-run housing affordability of Malaysia over time for households at various income levels and to demonstrate how short- and long-run…

1483

Abstract

Purpose

The purpose of this paper is to measure the long-run housing affordability of Malaysia over time for households at various income levels and to demonstrate how short- and long-run affordability measures can reach contradicting conclusions.

Design/methodology/approach

In this study, a long-run housing affordability index (HAI) for Malaysia was constructed for the sample period 1995 to 2014, using data from house prices and household incomes. The HAI was also modified to compute a mortgage affordability index (MAI) to account for intergenerational transfers.

Findings

The results show that households at the 25th income percentile cannot afford any of the four dwelling types in Malaysia. For households at the 40th income percentile and the median income levels, high-rise and terrace housing are affordable. However, significant downward trends in HAI and MAI are documented beginning 2009, which indicates increasing housing stress for households at or below the median income. The short-run affordability measure represented by the median multiple (MM) indicator showed bleaker conclusion for housing affordability, with all dwelling types considered unaffordable over the entire sample period

Practical implications

On the basis of the empirical results, this paper provided several long-term proposals to ameliorate the housing affordability problem in Malaysia.

Originality/value

With the MM ratio being the official affordability measure reported for Malaysia, this study introduces the nation’s first long-run housing affordability measure. It is hoped that this long-run measure will achieve widespread adoption in Malaysia. Given the deteriorating long-term affordability, this study offers several possible long-term solutions.

Details

International Journal of Housing Markets and Analysis, vol. 12 no. 5
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 2 September 2021

Kizito Uyi Ehigiamusoe, Suresh Narayanan and Wai-Ching Poon

This paper aims to examine the non-linear impact of inflation on financial development, and the moderating role of GDP in the relationship between inflation and financial…

Abstract

Purpose

This paper aims to examine the non-linear impact of inflation on financial development, and the moderating role of GDP in the relationship between inflation and financial development in a panel of 125 countries.

Design/methodology/approach

It employs the dynamic common correlated effects (CCE) that can control for heterogeneity and cross-sectional dependence. This technique enables us to conduct both panel and country-specific analyses.

Findings

Though there is no significant evidence that inflation has a non-linear impact on financial development in the panel, the country-specific estimations reveal that inflation has a non-linear impact on financial development in 66 countries. The results also show that GDP mitigates the detrimental effect of inflation on financial development in 45 countries. An insight into the non-linear relationship between inflation and financial development is crucial for policy decision-making. Besides, knowledge of the moderating role of GDP in the relationship between financial development and inflation is fundamental for policy formulations.

Originality/value

Although the extant literature has shown that the inflation rate plays a negative role in financial development, the literature overlooked the non-linear relationship between the two variables. Besides, the studies have not considered the role of GDP in moderating the impact of the inflation rate on financial development. This study fills these gaps in the existing body of finance literature.

Details

Asia-Pacific Journal of Business Administration, vol. 14 no. 3
Type: Research Article
ISSN: 1757-4323

Keywords

Article
Publication date: 1 August 2023

Kian Yeik Koay, Weng Marc Lim, Simran Kaur, Kimberly Soh and Wai Ching Poon

This study aims to explore the impact of social media influencers' (SMIs) intimate self-disclosure on consumers' purchase intentions, with a focus on the role of parasocial…

3243

Abstract

Purpose

This study aims to explore the impact of social media influencers' (SMIs) intimate self-disclosure on consumers' purchase intentions, with a focus on the role of parasocial relationships and congruence among the influencer, product and consumer. The study finds its theoretical foundation in parasocial theory and self-congruency theory.

Design/methodology/approach

This study employs a quantitative approach, utilizing a sample of 232 collected survey responses. The proposed hypotheses are evaluated using partial least squares structural equation modeling (PLS-SEM).

Findings

Contrary to initial assumptions, the study reveals that parasocial relationships do not mediate the link between SMIs' intimate self-disclosure and purchase intentions. However, an interesting moderating effect was discovered: the congruence between the consumer and the influencer influences the relationship between SMIs' intimate self-disclosure and parasocial relationships, and subsequently, between parasocial relationships and purchase intentions.

Originality/value

This study brings fresh insights by pinpointing a boundary condition that dictates the influence of SMIs' intimate self-disclosure on purchase intentions via parasocial relationships. In doing so, this study provides a novel perspective in understanding the dynamics between SMIs and consumers in the rapidly evolving marketing landscape.

Details

Marketing Intelligence & Planning, vol. 41 no. 6
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 17 April 2023

Gary John Rangel, Jason Wei Jian Ng., Thangarajah Thiyagarajan Murugasu and Wai Ching Poon

The purpose of this study is to use a lifetime income measure to evaluate the long-run housing affordability for an understudied cohort of households in the literature – the…

Abstract

Purpose

The purpose of this study is to use a lifetime income measure to evaluate the long-run housing affordability for an understudied cohort of households in the literature – the millennials. The authors do this in the context of Malaysia, measuring long-run affordability for four housing types across geographic locations and income distributions.

Design/methodology/approach

This study calculates a long-run housing affordability index (HAI) using data on house prices and household incomes. Essentially a ratio of predicted lifetime incomes to house prices, the HAI is computed for four common housing types in Malaysia from 2005 to 2016 and for six states in the country. The HAI is also compared across four income percentiles.

Findings

The analysis reveals varying patterns of housing affordability among different states in Malaysia. Housing affordability has declined since 2010, with most housing types being unaffordable for millennial-led households with the lowest income. Housing is most affordable for those in the highest income bracket, although even here, there are pockets of unaffordable housing as well.

Practical implications

Based on the findings, this study proposes three targeted interventions to improve housing affordability for Malaysian millennials.

Originality/value

This study fills a gap in the literature by examining the long-run housing affordability of Malaysian millennial-led households based on both geographic location and income distribution. The millennial population is understudied in the housing affordability literature, making this study a valuable contribution to the field.

Details

International Journal of Housing Markets and Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 29 April 2022

Kian Yeik Koay and Wai Ching Poon

Online learning has become more popular than ever in higher education owing to the COVID-19 pandemic. However, this has also intensified students' propensity to engage in…

Abstract

Purpose

Online learning has become more popular than ever in higher education owing to the COVID-19 pandemic. However, this has also intensified students' propensity to engage in cyberslacking behaviour during online classes without the physical presence of instructors to monitor their behaviour. Hence, this research aims to investigate the association of the Big Five personality traits and situational factors with students' cyberslacking behaviour during online classes.

Design/methodology/approach

A self-administered survey questionnaire was distributed to current university students undertaking online modules this semester. In all, 194 completed surveys were obtained for further analysis.

Findings

The results reveal that extraversion, conscientiousness, neuroticism and apathy towards course material have a significant association with at least one of the cyberslacking dimensions (sharing, shopping, real-time updating, accessing online content and gaming/gambling). However, agreeableness, intellect/imagination and class engagement are found to have no significant association with all the dimensions of students' cyberslacking behaviour during online classes.

Originality/value

This study fills the research gaps by empirically testing the association of the Big Five personality traits and situational factors with students' cyberslacking behaviour in e-learning environments. Several limitations and future research are also discussed.

Details

Journal of Applied Research in Higher Education, vol. 15 no. 2
Type: Research Article
ISSN: 2050-7003

Keywords

Article
Publication date: 1 May 2005

Wai‐Ching Poon and Kevin Lock‐Teng Low

This paper aims to examine the factors that measure different satisfaction levels between the Asian and Western travellers during their stay in hotels in Malaysia. The paper also…

16275

Abstract

Purpose

This paper aims to examine the factors that measure different satisfaction levels between the Asian and Western travellers during their stay in hotels in Malaysia. The paper also seeks to analyse the importance of the tangible and intangible factors in the hotel industry.

Design/methodology/approach

The research questions are utilised to measure the differences between Asian and Western perception of hotel attributes. A questionnaire with five‐point Likert scale is applied to measure customer satisfaction. Data is analysed using SPSS software by employing factor analysis, multiple regression, and analysis of covariance (ANCOVA).

Findings

Results indicate that there are significant differences between Asian and Western evaluations of hotel quality, with clear indication that satisfaction levels Malaysian hotels were higher among Western travellers than the Asian travellers. Both Asian and Western travellers perceive hospitality as an influential factor in determining the overall satisfaction level.

Research limitations/implications

The limitation of the study is that the sample is taken only from travellers who are leaving Malaysia by plane. Future research can be carried out on the travellers arriving at and depart from Malaysia using different mode of transportations.

Practical implications

For practitioners, it is worth noting that Asian travellers are exclusively concerned with the value for money services, while Western travellers regard security and safety, and food and beverage as important factors for them to stay in the hotels or revisit the country.

Originality/value

Malaysia is an emerging market for tourism industry and the information obtained from the travellers can be utilised to enhance a much more efficient marketing strategy in the hotel industry. This paper contains material relevant to education as well as to the tourism industry, and implementable solutions are sufficiently well suggested.

Details

International Journal of Contemporary Hospitality Management, vol. 17 no. 3
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 1 October 2004

Wai‐Ching Poon, Kevin Lock‐Teng Low and David Gun‐Fie Yong

The advance of online technology and instructional delivery such as Web‐based learning (WBL) has heralded new changes in education. Students using the WBL environment in various…

4852

Abstract

The advance of online technology and instructional delivery such as Web‐based learning (WBL) has heralded new changes in education. Students using the WBL environment in various courses at eight universities in Malaysia were surveyed. Results showed that five main factors influence the effectiveness of the online learning process: students' behavior, characteristics of lecturers, interactive application, technology or system, and the institutions. Results indicated that students' grades are highly correlated with student perception, self‐efficacy and interactivity. The WBL learners do not outperform traditional learners. There is also a need to improve the quality of WBL due to differences in adaptation styles of learners in the process.

Details

International Journal of Educational Management, vol. 18 no. 6
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 1 January 2008

Wai‐Ching Poon

The purpose of this paper is to explore the determinants of users' adoption momentum of e‐banking in Malaysia.

20073

Abstract

Purpose

The purpose of this paper is to explore the determinants of users' adoption momentum of e‐banking in Malaysia.

Design/methodology/approach

A questionnaire with four‐point Likert scale is applied to 324 usable responses. Ten attributes are tested, namely convenience of usage, accessibility, features availability, bank management and image, security, privacy, design, content, speed, and fees and charges.

Findings

Results indicate that all elements for ten identified factors are significant with respect to the users' adoption of e‐banking services. Privacy and security are the major sources of dissatisfaction, which have momentously impacted users' satisfaction. Meanwhile, accessibility, convenience, design and content are sources of satisfaction. Besides, the speed, product features availability, and reasonable service fees and charges, as well as the bank's operations management factor are critical to the success of the e‐banks. WAP, GPRS and 3G features from mobile devices are of no significance or influence in the adoption of e‐banking services in this study. Results also reveal that privacy, security and convenience factors play an important role in determining the users' acceptance of e‐banking services with respect to different segmentation of age group, education level and income level.

Research limitations/implications

The use of convenience sampling in this study weakens research objectivity. This study excludes the voice of non‐users and non‐users' views should be taken into account in future study.

Practical implications

The results are expected to provide a practical contribution in the area of retail banking and in understanding consumer behavior in the Malaysian business‐to‐business financial services industry.

Originality/value

This paper is the extension of an earlier study by Suganthi et al. which identified seven factors affecting the adoption of internet banking, with 17 elements. This study examines a wider scope of factors that consist of ten attributes with 78 elements based on the extant literature.

Details

Journal of Business & Industrial Marketing, vol. 23 no. 1
Type: Research Article
ISSN: 0885-8624

Keywords

Content available
Article
Publication date: 19 September 2019

Chyi Lin Lee

341

Abstract

Details

International Journal of Housing Markets and Analysis, vol. 12 no. 5
Type: Research Article
ISSN: 1753-8270

Article
Publication date: 29 March 2013

Terence Y.M. Lam and Henry K.H. Man

Illegal changes of use in aged industrial and residential buildings is now a prevalent problem in Hong Kong. This research aims to develop a strategy for an effective and…

574

Abstract

Purpose

Illegal changes of use in aged industrial and residential buildings is now a prevalent problem in Hong Kong. This research aims to develop a strategy for an effective and efficient control of illegal land use in a highly dense environment, with high rise buildings in multiple leasehold ownerships.

Design/methodology/approach

Multiple cases were qualitatively analyzed, based on documentary analysis of the court proceedings.

Findings

In Cases 1 and 2, lease conditions for restriction to industrial purposes on aged industrial buildings were found to be obsolete and not economically viable, thus resulting in illegal conversion of the premises for commercial use. Cases 2 and 3 showed that ambiguity in user clauses in land leases could lead to illegal changes of use from industrial or residential to commercial activities. Most importantly, Cases 1 and 3 demonstrated that limited resources for lease enforcement are the fundamental cause of the problem. Cases 4 and 5 proved that property managers could take effective legal action against changes of use in buildings with multiple ownerships.

Research limitations/implications

The results of this study are derived from five typical cases in Hong Kong, but they form a baseline upon which further research can build to test their significance in many other settings. Ultimately, a more robust strategy can be developed for ensuring an effective and efficient control of illegal land uses in the leasehold system for Hong Kong and for those countries with a similar tenure system.

Practical implications

A total economic and management strategy should be implemented by the government. The land management system should work in partnership with private property managers which are empowered under the Deed of Mutual Covenant (DMC) of multiple occupied buildings to take instant action against individual owners for breaches of lease conditions. The system should also be more flexible to expand the scope of new uses for aged industrial premises, allow affordable premium for lease modifications, as well as review and clarify any ambiguous user clauses in the related land ordinances.

Social implications

The public should be educated that it is important to seek approvals and consents from the government prior to making any changes of land use. The government should also establish a housing policy to provide sufficient affordable housing for the lower income group so that illegal sub‐divisions on buildings for residential purposes can be eliminated.

Originality/value

The improvement measures identified can effectively enforce compliance with lease conditions, which in turn can reduce the enforcement transaction costs, ensure efficient allocation and use of land in the leasehold system, and maintain building safety.

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