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Describes the experiences of an organization which made the decision to establish a new production facility and empower its workforce using self‐managed work teams. Elaborates on some of the selection issues surrounding this site and includes the reasoning used to select employees for this facility. Finally, relates recommendations for making selection decisions in this type of situation. Fully expects that SMWT and other flexible/adaptive structures will become more and more popular in the future, and that managers need to know how to select employees to maximize the effectiveness of this structure.

Forces of international competition and innovations within organizations have led to the development of employee involvement programmes, including self‐managing work teams. The widespread use of such programmes poses special problems for human resource management. Outlines how the human resource management process and the role of the HRM professional can be changed to increase the effectiveness of self‐managing work teams.