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This article aims at the sociological inquiry seeking to identify meanings ascribed to the term of vulnerability by official spokespersons, to explore a novel public health policy with reference to vulnerable populations and to trace its enactment with particular attention to vulnerable populations in Greece; finally a case of contest among the state and the civil society over refugees' rights will be located against public health politics and biopolitics in the context of the pandemic Covid-19.

The interpretivist perspective towards analysis of textual data is adopted. Discourse analysis and content analysis are applied to analyze four sets of data.

The main findings show: (1) ambiguity over the terminology, (2) insufficient policy design and policy enactment towards the protection of vulnerable populations' health, (3) an illuminative case of contest among civil society and the state against infringement of refugees' human rights which may interpreted in terms of a tradition of solidarity.

The Foucauldian notion of biopolitics provides the grounds to understanding how market prevails over life at the expense of those in greater need, and how the state, serving homo economicus, intensifies instead of alleviating health vulnerabilities.

The purpose of this paper is to examine relations between police and vulnerable social groups in Serbia as a post‐conflict society in transition.

The research is based on a qualitative methodology that generated data from 13 round tables and focus groups.

Although the attitude of the police is gradually changing, representatives of minority groups perceive that the police still hold preconceived stereotypes regarding some societal groups. In order for the police to gain the confidence of these minority groups, they must proactively seek to engage these groups more meaningfully. Institutions in Serbia have still not developed an appropriate strategy for dealing with minority group victims of violence. In addition to legal problems, there are those issues that are embedded within wider cultural stereotypes. Excessive centralization and the hierarchical structure of the police have tended to exacerbate relations between the police and minority communities. Members of these ethnic minorities therefore tend to view the perceived inappropriateness of responses to inter‐ethnic incidents as being due to a number of causes.

Owing to the qualitative approach, the results are not easily generalizable, but they indicate the most important problems of Serbian policing regarding marginal social groups.

This research may be a useful source of information for the Ministry of Interior in attempts to improve relations with minority groups.

This paper reveals problems in relations between the police and vulnerable social groups and draws on the views of both minorities and the police. In Serbia, there is no similar research into this issue.

Coronavirus disease 2019 (COVID-19) has created a challenging, yet opportunistic, environment in which to conduct transformative service research (TSR) and assess research methodology. The purpose of this paper is to evaluate and gain important new insights of a group interviewing method with vulnerable people and their support group, adapted and transferred online during COVID-19.

This research examines the experiences of 35 participants (nine family groups composed of parents and young people), involved in a research project that explores a sensitive topic, youth alcohol consumption and family communication, that was moved online during lockdown. Researcher reflections on running group interviews face-to-face prior to COVID- 19 and online during lockdown are included in the data.

Thematic analysis of participant interviews and researcher reflections reveals four key benefits and three limitations of online group interviews with vulnerable people and their support group. The benefits include being comfortable, non-intrusive and safe; engaging and convenient; online communication ease and easy set-up. The limitations relate to lack of non-verbal communication, poor set-up, and privacy and access issues.

The global environment is uncertain and being able to implement effective qualitative research online is essential for TSR and service research in the future. This paper provides a step by step procedure for an innovative online group interviewing technique that can be used by TSR and qualitative service researchers.

Conducting research during a pandemic has provided unprecedented insights into qualitative research approaches and methodology. This paper contributes to literature on service and TSR methodology by providing a framework for researchers to investigate vulnerable groups online in an effective, safe and non-intrusive way. The framework also has the potential to be applied to other service contexts.

The index case of COVID-19 in Nigeria was reported on 27 February 2020. Subsequently, the exponential increase in cases has brought about the partial and total lockdown of cities, the closure of all schools and the shutdown of government offices in order to curtail the spread of COVID-19. COVID-19 and its subsequent drastic curtailment policies have implications on vulnerable groups, especially, informal workers who constitute about 70% of the active working population in Nigeria. This reflective discourse critically engages the plight of informal workers in the context of the COVID-19 pandemic in Nigeria.

The research was guided by the epistemology of pandemic interpretationism. It engages contextual reflections of the plight of economically vulnerable informal workers in Nigeria. Data were collected from secondary sources while rapid case studies were conducted with ten informal workers in Lagos and Ibadan. Afterwards, data were contextually analysed.

Economically vulnerable informal workers in Nigeria have contextually interpreted COVID-19 as an elite disease, imported into Nigeria by the wealthy. In addition, the mass population views COVID-19 containment measures such as lockdowns, movement restrictions and stay-at-home orders as elitist policies, which are aimed at protecting the wealthy and frustrating the poor and economically vulnerable who live on the fringes of poverty. Many informal workers have slipped below the poverty line while struggling to supply livelihood needs, as they were unable to earn daily income and cannot access palliatives. Consequently, they are of the opinion that “Hunger Virus is deadlier than Corona Virus”.

This paper is a contextual reflection on the plight of economically vulnerable informal workers during the COVID-19 pandemic lockdown and movement restrictions in Nigeria. It presents pandemic interpretationism as an epistemological guide and reflectively examines the poverty impact of COVID-19 on the Nigerian informal sector via contextual analyses of secondary data and rapid case studies. The paper uncovers various COVID-19 livelihood experiences and the responses of the informal workers; furthermore, it provides policy recommendations.

The purpose of this paper is to empirically investigate the role of emotions in the polarization that emerged during the first months of the pandemic. So, the authors will analyze the social response of two opposing social actors: political elites that have minimized the risks of the pandemic and grassroots groups that have promoted mutual support for vulnerable people suffering from the various effects of the pandemic.

For the analysis, the authors will primarily refer to Hochschild's proposal and the recent literature on emotions and protest. The method is to analyze official statements by politicians from the UK, USA, Mexico, Brazil, Spain and Italy and the social responses that have emerged from different mutual support groups and solidarity networks in those countries, as well as in Chile and Argentina.

The authors will show how the conflicting responses can exacerbate social polarization in our societies. This polarization goes beyond the political spectrum, and in some cases even social classes, and reaches into the realms of values, emotions and practices. The authors will also show how the response from grassroots activism makes it possible to overcome guilt, shame and other emotions of trauma, among other things.

An analysis of the emotional dimension of two opposing responses to the pandemic will show how these responses have a deep impact on society, ranging from demands for values and practices that legitimize a status quo, to discussing, breaking away from or overcoming social behavior based on individualism and social determinism.

Households are exposed to a wide array of risks, characterized by a known or unknown probability distribution of events. Disasters are one of these risks at the extreme end. Understanding the nature of these risks is critical to recommending appropriate mitigation measures. A household’s resilience in resisting the negative outcomes of these risky events is indicative of its level of vulnerability. Vulnerability has emerged as the most critical concept in disaster studies, with several attempts at defining, measuring, indexing and modeling it. The paper presents the concept and meanings of risk and vulnerability as they have evolved in different disciplines. Building on these basic concepts, the paper suggests that assets are the key to reducing risk and vulnerability. Households resist and cope with adverse consequences of disasters and other risks through the assets that they can mobilize in face of shocks. Asustainable strategy for disaster reduction must therefore focus on asset‐building. There could be different types of assets, and their selection and application for disaster risk management is necessarily a contextual exercise. The mix of asset‐building strategies could vary from one community to another, depending upon households’ asset profile. The paper addresses the dynamics of assets‐risk interaction, thus focusing on the role of assets in risk management.

Purpose – The social dimensions of the relationship between transport and climate change are examined, in particular, the potential for unintended negative consequences to directly and/or indirectly arise from policies to reduce the climate change impact of the transport sector. It takes the example of current policies in the UK as its primary focus.

Methodology/approach – A combination of literature, policy review and the quantitative and qualitative evidence gathered through primary fieldwork research from a number of related studies.

Findings – It is identified that different social groups can experience very different outcomes in accessing transport and adapting to changes to the transport system, whether these are uniquely targeted towards certain individuals or more systemically applied across the whole population. For this reason, it is essential that policy makers fully understand the potential vulnerability and resilience of different social groups to policies that are intended to address transport-related climate change. The key component of social impacts should be systematically analyzed, by income, potential vulnerability and their spatial and temporal distribution, as well as according to resilience/adaptability to the proposed intervention. This continues to pose an important future challenge for research in this area of transport policy making.

Originality/value – This chapter highlights the potential for unintended negative social consequences to directly and/or indirectly arise from policies to reduce the climate change impact of the transport sector.

This chapter discusses some issues of diversity in hazard mitigation when just recovery is considered or not. Justice in hazard mitigation becomes crucial considering unequal distribution of resources, systemic racism, and social vulnerability to hazards. While there has been research on just recovery, there is little or no evidence of research that examines the issue of equity and justice in hazard mitigation, This chapter discusses what hazard mitigation is, the Disaster Mitigation Act of 2000 focusing on the planning process, public involvement in the planning process, some planning theories on vulnerability, and building the case for achieving and striving for justice and equity in promoting diversity in hazard mitigation. The chapter makes some recommendation on how to achieve diversity in hazard mitigation.

Digital literacy has become one of the key competences to ensure social cohesion, active citizenship and personal fulfilment. The objective of the project Digital Literacy 2.0 is therefore to develop and to implement an ICT‐based approach to lifelong learning addressing especially disadvantaged groups and vulnerable social groups of people with special needs. Since educational disadvantage is closely linked to social exclusion and poverty, there is a need to empower the really “hard to reach” learning distant groups and to enable them to make use of ICT. This paper seeks to address these issues.

The project partners are piloting a two‐step approach to attract learning distant groups by offering an attractive starting point to information and social bonding: staffs at non‐formal learning places like libraries will be trained for the use of ICT in their daily work with hard‐to‐reach target groups; they will gain competences in how to motivate socially disadvantaged clients to learn with the help of ICT/social media; adults from learning distant groups will be attracted to the places of non‐formal learning by the use of social media thus improving their motivation to learn and empowering them to participate in social life.

The project builds on the experiences gained so far in teaching digital literacy: special target groups can be attracted to learning offers by topics relevant to their daily life and offers that do require only a small first commitment to learning. Besides DLit2.0 will establish a new approach of non‐formal education with the help of ICT. Social media make it possible to provide learning offers tailored individually to the learners' needs and thus increase the learning effects. Taking also into account the new opportunities of online participation and user‐generated content, the concept of teaching digital literacy will be developed further in the project's lifetime and beyond.

The network develops an approach to improve the collaboration between the non‐formal education sector and the social sector. Staff from both areas will obtain knowledge and skills how to better understand the mode of practice of the other sector as well as to identify synergies and efficient procedures and to improve their collaboration. Information society has the potential to make a difference to the lives of people who often feel marginalized or isolated because of their social and cultural situation – DLit2.0 want to spread this issue to maximize this potential.

This paper investigates the housing affordability crisis from the perspective of vulnerable social groups (VSG) in Turkey and Turkey's megacities, Istanbul, Ankara, and Izmir, over the period of 2010 and 2019.

The author employ house cost and multiple income variables, involving residual income, to construct socially informative house cost-to-income (HCI) ratios. To measure the country/urban level socio-economic dimensions of the affordability crisis, the author develop 12 main and 76 specific housing affordability criteria.

The author find that housing is not affordable in Turkey and low/unequal distribution of income is a contributive factor for the affordability crisis of VSG. The evidence suggests that housing unaffordability for VSG is deeply rooted in the socio-economic/demographic disparities that eventually result in income and homeownership inequalities.

Constructed HCI ratios provide precise information for the targeted housing affordability policies for the VSG defined by education level, age, location, income distribution, employment status/condition and gender. The author' socially targeted modeling approach briefly suggests that housing affordability policies should focus on low-educated groups, young generations, some elementary occupations, employees in low-income industries, and casual/regular-small firms' employees.

This is the first study that provides nuanced information on housing affordability for Turkey by employing HCI ratios for the targeted VSG. This socially targeted empirical analysis is the first analysis for developing housing markets as well. From the methodological perspective, the author contribute information quality of the housing affordability ratio by using income data of various aggregate-level socio-economic/demographic groups.