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Residents of two North Island, New Zealand, communities were surveyed in March 1995 to measure their understanding of volcanic hazards. This was repeated in November 1995, following the Ruapehu eruptions of September‐October 1995. Both communities were subjected to intense media coverage during the 1995 Ruapehu eruption. Whakatane was spared any direct effects, whereas Hastings experienced the hazard directly, in the form of ash falls. Only Hastings’ respondents showed a significant change in threat knowledge and perceived volcanic risk. While experiencing the direct and indirect impacts of the 1995 Ruapehu eruption may make subsequent warnings and information releases more salient, thereby enhancing the likelihood of engaging in successful protective actions or other forms of response, the characteristics of hazard impacts may increase susceptibility to a “normalisation bias”, reducing future community preparedness.

This paper seeks to review the geophysical threats generated by volcanic activity and reports on the technological and social management techniques available to counter those threats.

The information presented was derived from a review of case studies of response to volcanic eruptions in the USA, Europe and Japan. The studies reviewed included both technical papers from geologists and volcanologists and research by social scientists.

The unique relationship between human settlements and volcanoes was described. This was done in the context of special features of volcanic hazards that set them apart from other natural hazards: time frame, multiple impacts, magnitude of destructive potential and predictability. Based on pairing geophysical threats with human safety concerns, three critical social management techniques were described: public education, access controls and evacuation systems. The social science and geophysical principles that underlie the effectiveness of these techniques are described.

The review brings together the results of numerous case studies over the years and highlights the hazard management issues that were common across them. Then, with respect to each of the techniques identified, a critique of issues associated with implementation was conducted that draws upon both the geophysical literature and social science literature. In particular, patterns of citizen resistance to public education, access controls and evacuation are described and approaches to implementation that minimize such resistance are suggested.

There are many discussions in the geophysics literature of the types and nature of volcanic eruptive behavior. In the social science literature there are discussions of public education strategies for hazards, controlling access to dangerous locations and evacuation systems. This paper pairs geophysical threats with appropriate techniques for protecting populations, specifically within the unique context of volcanic eruptions. There is also discussion of common problems that have arisen when the different techniques have been used in the past and suggestions for ways to avoid those problems. The paper is aimed at professional emergency managers and planners who are faced with managing dangers to populations from volcanicity.

This paper summarizes research involving a multidisciplinary team of volcanologists and social scientists. It describes collaboration in relation to social and physical risk and vulnerability following the Mount Ruapehu eruptions of 1995‐1996. This work stresses a key role for such multidisciplinary teams in reducing the social impact of volcanic hazards through assisting communities, organizations, and individuals following an eruption and, importantly, during quiescent periods. We present an overview of a multidisciplinary approach and related research. In stressing the role of the physical science community in managing societal hazards and risk, the paper addresses how this role can be enhanced through collaboration with social scientists and others. The emphasis here is the facilitation of volcanological knowledge and expertise in threat communication, mitigation, community development, emergency planning, and response management. Our research has examined mechanisms for integration, multi‐disciplinary training, and preparing volcanologists for the social demands encountered in playing an active crisis management role. One area of overlap that can tie together disciplines and assist the public is the idea that volcanic activity and the related uncertainties are, at their essence, simply problems that with increasingly integrated efforts likewise have increasingly attainable solutions.

This paper seeks to examine how perception of the relationship between people and sources of information influence hazard preparedness and how trust in civic emergency planning agencies responsible for risk communication influences preparedness decisions. It aims to hypothesize that: familiarity with and information about hazards predicts the relative importance of trust; and that levels of trust are influenced by community characteristics.

A cross‐sectional analysis of the relationship between trust and hazard preparedness was conducted. Hypotheses were tested using data on bushfire, volcanic and earthquake hazards. Data were analysed using multiple regression analyses.

The first hypothesis, that situational factors predict the relative importance of trust, was supported. Partial support was forthcoming for the second hypothesis. Collective problem solving and empowerment predicted levels of trust.

The findings demonstrated the utility of this multi‐level model for the analysis of risk communication and need to accommodate societal‐level variables in future risk communication research. The source of information plays a role in risk communication that is independent of the information per se.

The relationship between people and civic agencies and the information provided must be accommodated in planning risk communication. The analysis provides an evidence‐based framework for the development of risk communication strategies based on community engagement principles.

This is the first time this multi‐level model has been applied to natural hazards and contributes to understanding the contingent nature of the risk communication process.

This paper explores some psychological aspects of community vulnerability following the 1995 and 1996 eruptions at Ruapehu volcano, New Zealand. A model comprising three psychological factors (sense of community, coping style and self‐efficacy) is used to investigate this issue. The results suggest that self‐efficacy and problem‐focused coping reduce vulnerability and that this model has a role to play in identifying vulnerable communities. The differential implications of physical and economic hazard consequences for community vulnerability were also examined. Data is presented that reinforces the view that the salience of volcanic hazard consequences is a result of their implications for community functions and resources. The implications for mitigation, threat communication and the development of resilient communities are discussed.

This article sets out to address the response of traditional societies in facing natural hazards through the lens of the concept of resilience.

This paper considers that resilient societies are those able to overcome the damage caused by the occurrence of natural hazards, either through maintaining their pre‐disaster social fabric, or through accepting marginal or larger change in order to survive. The discussion is based on a review of the corpus of case studies available in the literature.

The present article suggests that the capacity of resilience of traditional societies and the concurrent degree of cultural change rely on four factors, namely: the nature of the hazard, the pre‐disaster socio‐cultural context and capacity of resilience of the community, the geographical setting, and the rehabilitation policy set up by the authorities. These factors significantly vary in time and space, from one disaster to another.

It is important to perceive local variations of the foregoing factors to better anticipate the capability of traditional societies to overcome the damage caused by the occurrence of natural hazards and therefore predict eventual cultural change.

This article takes off from the previous vulnerability‐driven literature by emphasizing the resilience of traditional societies.

Despite considerable effort and expenditure on public hazard education, levels of disaster preparedness remain low. By integrating and expanding on natural hazards and health research on protective behaviour, this paper proposes a social cognitive model of disaster preparedness. The model describes a developmental process that commences with factors that motivate people to prepare, progresses through the formation of intentions, and culminates in decisions to prepare. Following their critical appraisal, variables implicated at each stage are identified and their role in the preparedness process described. The implications of the model for the conceptualisation and assessment of preparedness is discussed, as is its implications for risk reduction and communication strategies.

This paper aims to synchronize the various constitutional regulations that regulate the natural disaster management in Indonesia, especially those which apply in the Yogyakarta Special Territory after disaster through a legal interpretation and construction method to find a community empowerment-based disaster management model, which suits the Indonesian ideals of law.

This research is carried out in the Yogyakarta Special Territory province; this research uses the juridical normative method or the method with the doctrinal or the juridical normative approach. The approaches used in this research are the conceptual approach, statute approach and the sociological approach.

The numerous constitutional regulations that are formed and implemented to regulate the disaster management in Yogyakarta Special Territory cannot yet run its function as an integrating mechanism efficiently. This is mainly because the handling of disasters is usually responsive, without clear planning.

In numerous constitutional regulations, there is a synchronization between the regulations on the society’s rights and responsibilities in disaster management. The point of these regulations is that they state that every citizen has the right to obtain social protection and a sense of safety. They have the right to obtain education, trainings and skills in the establishment of disaster management. Also, they have the right to participate in policies, in accessing information on disaster prevention policies.

Efforts of response toward a disaster should be neither exclusive nor partial. A condition of disaster is a complex condition, which usually asks for a holistic response from various perspectives and experiences. It needs effective teamwork between various institutional groups. Basically, it will not be effective if it is run by a single agency exclusively. Indonesia needs a clear disaster management and needs to synchronize the law for disaster mitigation for minimize the natural disaster impact.

Various constitutional regulations made and applied to regulate disaster management in the Yogyakarta cannot yet run its function as an efficient integrating mechanism, as the law cannot yet undergo the rearrangement of the productive process in the society optimally. The goals determined in the execution of the disaster management are often not legitimized by the society, and they do not yet give a full sense of justice to them. Recovery after Yogyakarta earthquake is a slow process.

This is a relatively new research, as other researches focused on the disastrous impacts of the Yogyakarta earthquake. The disaster management system must consider and must be responsive toward diversity, differences and competition, which may arise due to social, economic, political, community and even religious factors. These differences often create a dynamic and complex relation. A wrong manner in handling this may cause horizontal conflicts.

The purpose of this paper is to trial the application of a criticality framework for roads in an urban environment. The failure or disruption of critical transport routes can have substantial impacts on the economy and societal well-being. Determining the criticality of transport routes is thus of crucial importance for infrastructure providers, city planners and emergency management officials, as it enables appropriate resilience assessments and targeted improvement/intervention and investment strategies to be conducted.

The authors summarise the proposed criticality framework developed by Hughes (2016) for road networks and apply and validate the framework to an area containing 907 km of roads in the central Auckland area of New Zealand. Following an initial trial of the framework, alterations were made to the framework logic, which included the introduction of a new criticality level to account for some roads providing minimal direct societal and economic benefit and a rationalisation step to ensure that road sections always link to others with either an equal or higher criticality.

The modified framework and five-level criticality scale, when applied to the study area in central Auckland, is suitable for determining critical roads and can therefore assist with future assessments of road infrastructure resilience.

The framework also has the potential to be applied more widely and adapted so that it is applicable for determining the criticality of other infrastructure types and in other settings, which would allow improved assessments within and across sectors.

While a considerable body of work concerning citizens’ perceptions of risk for volcanic hazards has been done in the United States and New Zealand, no comparable study has focused on residents near Italy’s two major volcanoes: Vesuvio and Etna. This survey study, involving 174 participants, focused on various measures of risk perception, feelings of personal vulnerability to the volcanic threat, and confidence in government officials’ preparedness for potential eruptions. Although it was expected that due to a recent eruption of Etna, residents there would have higher levels of perceived risk than those at Vesuvio, findings mostly demonstrated the reverse. Additionally, residents living in the highest risk areas at Vesuvio demonstrated low levels of awareness concerning evacuation plans and low levels of confidence in the success of such plans.