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This study examines why and when qualitative job insecurity (JI) leads to instigated workplace incivility.

The authors collected data from 227 Chinese full-time employees from multiple organizations at two time points. Structural equation modeling was used to test hypotheses.

Results show that qualitative JI is positively related to instigated workplace incivility through negative emotions; this indirect relationship is weaker among employees with higher self-compassion and stronger among employees with higher rumination.

The authors shift the predominant focus on the predictor of instigated workplace incivility from quantitative JI to qualitative JI. Based on the transactional model of stress and the stressor–emotion model of counterproductive work behavior (CWB), they provide new theoretical insights on why qualitative JI affects workplace incivility and identify new boundary conditions that affect employees' reactions to qualitative JI.

Examines gender differences in factors influencing PC usage by collecting data via a questionnaire survey of undergraduate business administration students. Presents the results, which were analysed using analysis of covariance procedures, pointing out that age and prior experience with computers were controlled in the analysis. Reveals significant gender differences for factors related to “image”, “ease of use”, “job fit” and “voluntariness”, but finds no significant gender differences for factors related to “usefulness”, “trialability” and “complexity”. Discusses the implications of these findings.

Extends existing research on consumers’ satisfaction and postpurchase behavioral intentions by applying the constructs of justice to retail settings. Data were collected through questionnaire surveys of undergraduates enrolled in a university in Singapore. Of the respondents, 94 per cent were Chinese. Results of structural equation modelling analyses suggest that three dimensions of justice – distributive justice, procedural justice, and interactional justice – are positively and significantly related to customers’ satisfaction with retailers. Contrary to expectations, no significant relationship was found between distributive justice and repatronage intentions. In turn, customers with greater retail satisfaction are more likely to repatronize the retailer and less likely to engage in negative word‐of‐mouth behavior. Distributive justice was found to be the most important predictor of retail satisfaction, while procedural justice could best predict repatronage intentions. Implications of the results and directions for future research are discussed.

Examines gender differences in occupational stress and coping strategies among information technology (IT) personnel in Singapore. Data were collected via a combination of mail surveys and semi‐structured interviews. Analyses results of the survey using analysis of covariance procedures. Female IT personnel reported significantly higher scores on sources of stress originating from “factors intrinsic to the job”, “managerial role”, “career and achievement”, “organizational structure and climate”, and “relationships with others”. Contrary to initial prediction, no significant gender difference was found for stress originating from “home‐work interface”. With respect to coping strategies, female IT personnel tend to seek social support and talk to others when they experience stress, while men tend to suppress their emotions and deal with problems in a logical and unemotional manner. Discusses implications of findings.

In the 1960s, the Pentagon commissioned several computer scientists to build a systems of decentralised communication network that could remain functional in the event of a nuclear war. The result is the Arpanet, which initially linked up four universities. Over time, this network grew rapidly to interconnect numerous universities, research centres and commercial organisations, and became the technological underpinnings of the Internet.

Examines the effects of demographic characteristics (gender and marital status), work‐related attitudes (organizational commitment and job security), support factors, and perceived advantages and disadvantages of teleworking to individuals and organizations on individuals’ attitudes towards teleworking. Respondents consist of information technology (IT) professionals. Results suggest that married individuals and those who perceived more advantages accruing from teleworking either to themselves or to their organizations, reported a more favourable attitude towards teleworking. Individuals with high levels of job insecurity and those who perceived more disadvantages accruing from teleworking to themselves or to their organizations reported a less favourable attitude towards teleworking. Contrary to initial prediction, organizational commitment was found to be negatively associated with attitude towards teleworking as a work option. Findings of this study also revealed that men and women did not differ in their attitude towards teleworking. In addition, support from supervisor and work colleagues did not emerge as a significant predictor of attitude towards teleworking. Implications of the findings are discussed.

This study examined the attitudes of older workers towards work and retirement, retirement planning and their willingness to continue working after retirement and to undergo retraining. Data were collected via questionnaire surveys. Respondents consisted of 204 individuals aged 40 and above who attended courses at a local institute of labor studies. Findings suggested that work occupied a salient part of the respondents’ lives. In general, respondents also held rather ambivalent attitudes with regard to the prospect of retirement, i.e. while they did not view retirement negatively, they were nevertheless anxious about certain aspects of retirement. Results also suggested that majority of respondents preferred to remain employed in some ways even after they have officially retired from the workforce, i.e. partial rather than full retirement was preferred. Implications of findings for organizations and policy makers were discussed.

This study examined the effects of police officers’ individual characteristics, namely, ethnicity, gender, locus of control and job tenure on their work‐related attitudes such as job satisfaction, organizational commitment, intention to quit and career plateau. Data were collected via a combination of questionnaire survey and focus‐group interviews. Results of this study suggest that ethnicity, job tenure and locus of control have significant effects on job satisfaction, organizational commitment, intention to quit and career plateau. Implications of findings are discussed.

This study examined human resource managers’ knowledge of HIV transmission, their attitudes towards employing persons living with the human immunodeficiency virus (PWHIVs) and disclosure of HIV‐related information. Results indicate that respondents were generally knowledgeable about the transmission of HIV and viewed the employment of PWHIVs as having adverse organisational consequences. With respect to disclosure of HIV‐related information, findings suggest that generally respondents felt that employers should have access to health records of persons infected with HIV while they were more ambivalent about the issue of revealing such information to co‐workers of PWHIVs. Implications of findings for organisations are discussed.

Examines the extent to which individuals’ attitudes towards money and work are affected by their country’s economic performance. A group of Singaporean youths’ attitudes towards money and work before and after the July 1997 Asian economic crisis is examined. A group of Thai youths’ attitudes towards money and work following the start of the economic crisis were also examined and compared with those of the post‐crisis Singaporean youth sample. By contrasting the attitudes of the Thais and Singaporeans, the results allow an assessment of people’s attitudes towards money and work given the different level of severity in economic conditions faced by the countries in Southeast Asia. In conclusion, recommendations are made concerning how to manage Thais and Singaporeans in the face of negative catastrophic economic conditions.