Search results
1 – 10 of over 29000M.S. Balaji, Srividya Raghavan and Subhash Jha
There has been an increased interest in marketing literature in understanding the role of sensory experience. However, few researchers have addressed multisensory interaction of…
Abstract
Purpose
There has been an increased interest in marketing literature in understanding the role of sensory experience. However, few researchers have addressed multisensory interaction of visual and tactile evaluation for products salient in single sensory modality. The purpose of this paper is to address this gap and investigate how multisensory evaluation influences overall attitude and purchase intentions. Further, the role of individual personality variable in influencing the interrelationship between sensory evaluation and behavioral outcomes are examined.
Design/methodology/approach
The data for this study were collected from 126 students who responded to attitude towards the product and purchase intentions after evaluating three experimental tasks. Repeated measures analysis of variance was carried out to test the multisensory interaction hypotheses.
Findings
The multisensory interaction of tactile and visual information was found to significantly increase the consumer attitudes for products dominant on single sensory modality of touch. Further, the multisensory evaluation led to greater purchase intentions than visual or tactile evaluation.
Originality/value
The paper is perhaps first to investigate multisensory interaction of tactile and visual sensory information in evaluation of products that are salient in touch properties. The current study further examines the role of individual personality variables in influencing interrelationship between sensory evaluation and purchase intentions.
Details
Keywords
The purpose of this study is to synthesize prior user-centered research to develop and present a generalized framework for evaluating visual, i.e. both image and video digital…
Abstract
Purpose
The purpose of this study is to synthesize prior user-centered research to develop and present a generalized framework for evaluating visual, i.e. both image and video digital libraries. The primary objectives include comprehensively examining the current state of visual digital library research to: develop a generalized framework applicable for designing user-centered evaluations of visual digital libraries; identify influential experimental factors warranting assessment evaluation as part of specific contexts; and provide examples of applied methods that have been used in research, demonstrating notable findings.
Design/methodology/approach
The framework presented in the present study depicts a set of user-centered methodological considerations and examples, synthesized from a review of prior research that provides significant understanding of users and uses of visual information.
Findings
Primary components for digital library evaluation, pertaining to user, interaction, system and domain and topic, and their implications for interactive research are presented. Methods, examples and discussion are presented for each primary evaluation component of the framework.
Practical implications
Previously applied evaluations and their significance are described and presented as part of the developed framework, providing the importance of each component for practical application in future research and development of interactive visual digital libraries.
Originality/value
Visual digital libraries warrant individual assessment, apart from other types of digital collections, as they offer users more ways to retrieve and interact with collection items. The present study complements prior digital library evaluation research by demonstrating the need for a separate framework due to variations influenced by visual information and reporting on evaluations from different perspectives.
Details
Keywords
Naohito Jimba, Tomoharu Ishikawa, Yoshiko Yanagida, Hiroshi Mori, Kazuya Sasaki and Miyoshi Ayama
The purpose of this paper is to find the optimal rotary motion conditions to create drapes in fabric to visually convey tactile “softness/hardness” and identify key physical…
Abstract
Purpose
The purpose of this paper is to find the optimal rotary motion conditions to create drapes in fabric to visually convey tactile “softness/hardness” and identify key physical factors in visual evaluations of fabric “softness/hardness” via videos of fabric draping.
Design/methodology/approach
Subjects evaluated visually and by touch, the “softness/hardness” of fabrics draped over a cylinder. In the visual evaluation experiment, subjects were presented with 16 videos of the movement of fabric drapes when the cylinder was rotated (four rotation speeds and four angular acceleration rates) and they evaluated the “softness/hardness” of each fabric visually. By examining the “softness/hardness” ratings in the two experiments, the optimal rotary motion condition that conveyed fabric “softness/hardness” was identified. Changes in the shape of fabric drape when moving under optimal rotary motion conditions were analyzed to determine key physical factors that affected visual evaluations of fabric “softness/hardness.”
Findings
Optimal rotary motion conditions (rotation speed and angular acceleration rate) that expressed each fabric’s “softness/hardness” appropriately were identified. Additionally, the magnitude of change in the angle of fabric drape when rotating under optimal rotary motion conditions was the key factor used in visual evaluation of each fabric’s “softness/hardness.”
Originality/value
The conditions needed to produce visual images that convey fabric “softness/hardness” only through visual information (i.e. without touching the fabric) were identified, based on the fabric’s bending rigidity. The magnitude of change in the angle of fabric drape enabled accurate visual judgments of fabric “softness/hardness.”
Details
Keywords
Kenneth E. Clow, Karen E. James, Kristine E. Kranenburg and Christine T. Berry
The purpose of this paper is to investigate the relationship of the visual element in a print advertisement to service quality expectations and to the source credibility score…
Abstract
Purpose
The purpose of this paper is to investigate the relationship of the visual element in a print advertisement to service quality expectations and to the source credibility score when a model or spokesperson is used in a service ad.
Design/methodology/approach
Data were collected from 230 college students at three different Midwestern universities using an experimental design. Three different ads were designed promoting a fictitious brand of automobile insurance, Top Tier. While the copy remained the same, the visual was changed to reflect three different types of visual strategies.
Findings
The results of the study indicate that both source credibility and service quality evaluations have a definite impact on attitude towards the ad and purchase intentions of a service and the type of visual element used is important in the ad evaluation process.
Research limitations/implications
Future research needs to examine the relationship between source credibility and attitude towards the ad to determine which is the antecedent. Because of the student sample, use of only one creative message strategy, and one service industry, future research needs to replicate this study for additional creative message strategies and other service industries.
Practical implications
The findings of this research are important for creatives in designing service ads. If a model or spokesperson is used in the print ad, then source credibility is an important factor. Further, it is important to embed service quality cues in the ad to increase viewers' expectations of the service, thus enhancing purchase intentions.
Originality/value
This paper provides valuable information to creatives and researchers in the role of the visual element in evaluation of service quality expectations and source credibility. The paper provides an initial foundation for future research and future exploration.
Details
Keywords
Huazhou He, Pinghua Xu, Jing Jia, Xiaowan Sun and Jingwen Cao
Fashion merchandising hold a paramount position within the realm of retail marketing. Currently, the purpose of this article is that the assessment of display effectiveness…
Abstract
Purpose
Fashion merchandising hold a paramount position within the realm of retail marketing. Currently, the purpose of this article is that the assessment of display effectiveness predominantly relies on the subjective judgment of merchandisers due to the absence of an effective evaluation method. Although eye-tracking devices have found extensive used in tracking the gaze trajectory of subject, they exhibit limitations in terms of stability when applied to the evaluation of various scenes. This underscores the need for a dependable, user-friendly and objective assessment method.
Design/methodology/approach
To develop a cost-effective and convenient evaluation method, the authors introduced an image processing framework for the assessment of variations in the impact of store furnishings. An optimized visual saliency methodology that leverages a multiscale pyramid model, incorporating color, brightness and orientation features, to construct a visual saliency heatmap. Additionally, the authors have established two pivotal evaluation indices aimed at quantifying attention coverage and dispersion. Specifically, bottom features are extract from 9 distinct scale images which are down sampled from merchandising photographs. Subsequently, these extracted features are amalgamated to form a heatmap, serving as the focal point of the evaluation process. The authors have proposed evaluation indices dedicated to measuring visual focus and dispersion, facilitating a precise quantification of attention distribution within the observed scenes.
Findings
In comparison to conventional saliency algorithm, the optimization method yields more intuitive feedback regarding scene contrast. Moreover, the optimized approach results in a more concentrated focus within the central region of the visual field, a pattern in alignment with physiological research findings. The results affirm that the two defined indicators prove highly effective in discerning variations in visual attention across diverse brand store displays.
Originality/value
The study introduces an intelligent and cost-effective objective evaluate method founded upon visual saliency. This pioneering approach not only effectively discerns the efficacy of merchandising efforts but also holds the potential for extension to the assessment of fashion advertisements, home design and website aesthetics.
Details
Keywords
Early in my career (similar I suspect to most other evaluators I knew of around the world) I had never considered using the visual medium as a major form of data for evaluations…
Abstract
Early in my career (similar I suspect to most other evaluators I knew of around the world) I had never considered using the visual medium as a major form of data for evaluations. This was not surprising, as we had been just emerged from a fifty-year period when the social sciences relied on quantitative, positivist approaches with the result that pictorial images were perceived to be imprecise, subjective, representations that could not be accepted as evaluation data.
Nur Ilya Diana Bahrol Azman, Mohd Salehuddin Mohd Zahari, Mohd Hafiz Hanafiah and Feri Ferdian
There is a paucity of knowledge on how visual sensory cues impact consumers’ purchase behaviour and their satisfaction, especially in Ramadhan street food bazaar context. This…
Abstract
Purpose
There is a paucity of knowledge on how visual sensory cues impact consumers’ purchase behaviour and their satisfaction, especially in Ramadhan street food bazaar context. This study aims to investigate the effect of Muslim consumer’s visual sensory cues on Ramadhan street food purchase behaviour and satisfaction.
Design/methodology/approach
This study surveyed 367 Malaysian Muslim consumers to depict their purchase behaviour and satisfaction based on visual sensory cues during their visit to the Ramadhan street food bazaar.
Findings
The findings show that visual sensory evaluations of texture and appearance influence Ramadhan street food bazaar customers’ purchase behaviour. Meanwhile, visual cues of texture and taste of the street bazaar food significantly influenced satisfaction.
Practical implications
The result offers practice guidelines for small food operators to enhance their product placement and display to encourage consumer purchase behaviour. The findings highlight the importance of visual cues in foodservice businesses and how they affect consumers’ desire to consume Ramadhan street bazaar’s food products.
Originality/value
Paying attention to food presentation would allow the sellers to obtain customers’ attention and purchase intention. Subsequently, it allows the Ramadhan street bazaar food sellers to be more competitive and effective in their business operation techniques and services, eventually impacting their survivability and sustainability.
Details
Keywords
The purpose of this study is to examine the influence of semantic fluency on consumers' aesthetic evaluation in graphic designs with text and the mediating effect of visual…
Abstract
Purpose
The purpose of this study is to examine the influence of semantic fluency on consumers' aesthetic evaluation in graphic designs with text and the mediating effect of visual complexity in this relationship.
Design/methodology/approach
The hypotheses are examined in three experiments. Experiments 1 and 2 both verify that Chinese consumers rated the designs with low (vs high) semantic fluency words as more beautiful, and Experiment 3 further confirmed this effect in non-Chinese speakers.
Findings
Confirmed by Chinese and non-Chinese consumers, high fluency text leads to lower perceived visual complexity and less aesthetic perception of the entire design.
Research limitations/implications
Findings enrich the theory of beauty standards and put forward challenges to the positive relationship between processing fluency and aesthetic pleasure. Findings are limited to the decorative function of text, and lack discussions on how designers should balance when the informational function of text is equally important.
Originality/value
This study is the first to discuss how designs with text influence consumers' aesthetic perception and provides meaningful guidelines of transnational marketing for fashion designers and enterprises.
Details
Keywords
Monia Saïdi and Georges Giraud
This paper investigates how giving additional information to consumers changes their appreciation of wine, and how this effect changes with their knowledge of wine and their…
Abstract
Purpose
This paper investigates how giving additional information to consumers changes their appreciation of wine, and how this effect changes with their knowledge of wine and their characteristics.
Design/methodology/approach
A survey of 415 French consumers was carried-out in 2014, focusing on the sensory evaluation of 37 red Bourgogne wines. Two sensorial evaluations (visual, and smell & taste) are investigated, first without any information about the wine and then with the presentation of the wine bottle with its labels.
Findings
The majority of participants are significantly influenced by the information displayed. The influence of information depends on their initial knowledge and individual characteristics (gender, age, and home area). This influence is robust, whatever be the means of evaluation.
Research limitations/implications
The study was carried out with red Bourgogne wines and focused on the village and regional appellations, with a low and medium price range. The results need a broader investigation to be generalizable.
Practical implications
Information does not have the same influence depending on individual characteristics and on knowledge of wine. Promoting different wines to different consumers who do not have the same knowledge and do not use the same distribution channels is challenging as consumers do not all have the same expectations of red Bourgogne wines. The results provide directions for better targeting consumers through the information on the bottle labels.
Originality/value
By cross-tabulating sensory tastings and knowledge tests, this research contributes to measuring the holistic effect of information on the hedonic appreciation of wine across a significant range of consumers issued from two big cities.
Details
Keywords
M. Landoni, R. Wilson and F. Gibb
This paper starts by reporting the results of two studies into electronic book production, the Visual Book and the WEB Book. The Visual Book study (Landoni, 1997) explored the…
Abstract
This paper starts by reporting the results of two studies into electronic book production, the Visual Book and the WEB Book. The Visual Book study (Landoni, 1997) explored the importance of the visual component of the book metaphor for the production of more effective electronic books, while the WEB Book study (Wilson, 1999) took the findings of the Visual Book and applied them to the production of books for publication on the WWW. It was possible to extract from the two experiences a set of recommendations for producing electronic books. These are the starting point for a new project, EBONI (Electronic Books ON‐screen Interface). EBONI focuses on the evaluation of electronic resources for teaching and learning in academia and it is going to expand our previous findings with the aim of producing a set of guidelines for publishing educational material on the Web.
Details