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Although multinational enterprises (MNEs), according to John Dunning's work, are driven by motives of ownership, location, internalization and, ultimately, higher returns, these business entities, by virtue of their transnational products and services, and extensive reach and resources, provide direct and indirect mechanisms that can shape political and social outcomes. This paper seeks to explore those mechanisms in the context of the so‐called “Arab Spring”, the popular uprising that has ensued in a number of Arab countries. The paper also aims to explore virtual public spheres, the platform from which the Arab Spring was launched, and which owes much to the presence of MNEs.

The analysis is grounded on the theoretical construct of the virtual public sphere. The approaches taken are that of a general review and secondary research.

The main findings of this paper are three‐fold. First, in the examination of the role of MNEs and the virtual public sphere in the Arab Awakening, it is found that the new information and networking technologies have already made a sizable impact in terms of paving the way toward political and social changes. Second, it is found that foreign investments in Arab media, mobile, and internet markets are dominantly regional. Third, behind the social media phenomenon in the Arab world are “born‐global” American firms (MNEs), notably Facebook, Inc., Twitter, Inc., and Google, Inc.

Most research on the Arab Spring has not incorporated the likely distinctive influence of MNEs. In addition, the paper highlights the association between regional and transnational orientations of business activities of multinational firms and political outcomes.

The purpose of this paper is to examine the construction of virtual community identities among Chinese internet users and their motivation for lurking, posting or flaming.

Taking Qiangguo Luntan as an online study site the authors apply an ethnographic approach for the research, a method that is becoming more and more favourable by scholars in study virtual communities. The data gathered are mainly through participant observation and in‐depth interviews.

The findings suggest that internet bulletin boards enable ordinary Chinese to have their identities as politically activated citizens constructed in cyberspace. A consistent enthusiasm for political participation can be found in user's pennames, signature files, political clusters, and online behaviours.

This is an original case study.

The purpose of this paper is to construct a conceptual model of the public sphere in public libraries. Various international authors over the past 20 years have associated the public sphere with public libraries, but these associations have yet to be clarified and synthesized in a comprehensive way.

This study used qualitative content analysis to identify the dimensions of the public sphere in public libraries. The study’s scope included annual reports from an urban US public library system from 1900 to 2010.

Six dimensions of the public sphere in public libraries are described with examples. The dimensions are: core criteria; internal public sphere; external public sphere; collect and organize discourse; perform legitimation processes; and facilitate discourse. Three of these dimensions are newly identified. The six total dimensions are synthesized into a comprehensive conceptual model with three discourse arenas: governance and management; legitimation; and commons.

This study is distinctive because it used a data-based, empirical approach to public libraries to an abstract sociological concept. Three dimensions of the model are new to library studies literature and therefore represent new potential areas of inquiry. The resulting conceptual model is useful for both practitioners and researchers in the public library sector. Further, the model contributes to existing social and political theory.

New media is reshaping mediated communication. This paper aims to examine whether the online community is concerned about ethical issues in citizen journalism.

The study uses critical thematic analyses to examine 1,402 comments posted in response to two YouTube videos of teenage girl molestation in India. This method was appropriate, as it will show how public reacts to information disseminated by common citizens and also show whether ethics are related to citizen journalism.

Results show that although some viewers questioned the cameraperson’s and the passerby’s morality, several supportive comments praised the cameraperson’s presence of mind and courage. Furthermore, it shows that while some viewers vilified the victim, others advocated a more prudent response. This shows ambiguity regarding ethics in cyberspace. The mixed reactions present strong evidence to challenge the idealistic and exceedingly rational original notion of the public sphere as homogenous or integrated on issues of public concern. Instead, result exhibits an emergence of pluralistic, intersecting and contending publics that are created by new communication technologies like the internet.

The study was specific to a particular context thereby lacking generalizability. However, it implies further investigation of social agency and the underlying politics in the move from local to global.

These findings necessitate a reconceptualization of cyberspace ethics to accommodate the new publics that have materialized from new media technologies.

Discourses on critical librarianship have been mainly theoretical. However, discourses with a practical application of Critical Theory in librarianship, critical librarianship, or library management and operations are limited. Yet, librarianship underscores efficiency and practicality in service provision with the dominant ideology in librarianship being practicality. Based on Critical Theory and emerging power dynamics in e-services, this chapter presents a discussion on the practical application of Critical Theory in academic libraries. The Web 2.0 technologies have triggered a shift in information seeking and use by empowering the academic library users to seek and use information from nontraditional sources. This shift in information seeking behavior and the resultant power dynamics has an impact on strengthening of the academic library as a public sphere; a public virtual space where people can meet and exchange ideas with the eventual outcome of democratization of knowledge. This chapter analyses the practical implications of power dynamics in academic libraries and the need for realignment of academic library functions to key Critical Success Factors (CSFs) including the role of library management, a focus on librarian power, a focus on user empowerment, creating awareness of the Web 2.0 services, and maximizing the use of Web 2.0 technologies. A proper realignment of the shifting power is necessary and must be pursued as a deliberate strategy by academic libraries to facilitate generation and sharing of information. It concludes by presenting the practical implications of power dynamics in academic libraries and recommendations on dealing with the emerging paradigm shifts.

The purpose of this paper is to investigate the impact of large business corporations, particularly media corporations, such as television (e.g. satellite networks), newspapers and social media (e.g. Facebook), on institutional change in the Arab world, which directly impact political and civil liberties in the region.

Although there are several methods to measure institutional change, this paper relied on Kaufmann et al. (2010)’s governance indicators that capture, historically, how authority is exercised in a nation state. As the focus of this paper is on how information flows have empowered citizens in the Arab world, we built a panel database around one relevant governance indicator: “Voice and Accountability”. As a measure of governance, “Voice and Accountability” summarizes the condition of political, civil and human rights such as freedom of expression and freedom of association in a given country. This indicator takes scores ranging from 2.5, corresponding to strong governance, to −2.5, corresponding to weak governance.

As predicted, the information flows variable has a positive and significant effect on institutional change. Table II also suggests that political globalization has a positive and significant effect on institutional change in the Arab world. In contrast, the variables for cultural proximity and human capital are associated with negative effects on institutional change.

This paper is unique in the sense that it tackles a growing trend in the Arab world, namely, the impact of media on institutions.

Democracy requires free speech, but the channels for free speech and communication vary across time and place. With reference to ongoing democratization processes, or to potential ruptures inside of authoritarian regimes, the role of mass communication, both by means of the conventional press and the internet, is an unavoidable topic of study.

The chapter examines the specificities of the internet as a “public sphere” for processes of regime transition, notably its transnational character, its potential for informal communication, its interactive character, the networking capacity it creates, and its medium-term political socialization potential. It also covers new censorship strategies designed by states to limit the freedom of the internet.

The role of the internet in fostering democratization in four African cases (Tunisia, Egypt, Angola, and Zimbabwe) is then studied, namely by considering material infrastructures, underlying socio-cultural conditions, and the efforts made by governments to curb its political effects.

The conclusion discusses the potential of the internet for fostering the breakup of authoritarian regimes and subsequent democratization processes, with reference to the African cases studied.

This article aims to explore the impact of new social media on the 2011 English riots.

The paper suggests that discourse on the riots in the news and popular press is obscured by speculation and political rhetoric about the role of social media in catalysing the unrest that overlooks the role of individual agency and misrepresents the emotional dimensions of such forms of collective action.

In considering the riots to be symptomatic of criminality and austerity, commentators have tended to revive nineteenth‐ and twentieth‐century crowd theories to make sense of the unrest, which are unable to account for the effect of new social media on this nascent twenty‐first century phenomenon.

Here, the notion of the “mediated crowd” is introduced to argue that combining emotions research with empirical analysis can provide an innovative account of the relationship between new social media and the type of collective action that took place during the riots. Such a concept challenges orthodox nineteenth‐ and twentieth‐century crowd theories that consider crowds to be a corollary of “emotive contagion” in spatial proximity, with “the mediated crowd” mobilised in the twenty‐first century through social networking in both geographic and virtual arenas.

The paper proposes that this original approach provides insight into the particular conditions in which the 2011 English riots emerged, while advancing crowd theory in general.