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1 – 10 of over 22000
Article
Publication date: 25 August 2022

Willem Standaert, Sophie Thunus and Frédéric Schoenaers

The purpose of this paper is to examine the relationship between virtual meeting participation and wellbeing. Based on the conservation of resources theory, we hypothesize that…

1267

Abstract

Purpose

The purpose of this paper is to examine the relationship between virtual meeting participation and wellbeing. Based on the conservation of resources theory, we hypothesize that participation in more virtual meetings is associated with both negative and positive wellbeing indicators.

Design/methodology/approach

An online survey was sent to 3,530 employees across five Belgian universities in April 2020. Useful data from 814 respondents was collected and analyzed to test the hypothesized relationships.

Findings

The authors find support for their hypotheses, namely that participating in more virtual meetings is associated not only with negative wellbeing indicators (workload, stress and fatigue) but also with a positive wellbeing indicator, namely work influence.

Research limitations/implications

Given the unique work-from-home context during the pandemic, the generalizability of our findings may be limited. Nevertheless, this study contributes to the literature on Meeting Science and Virtual Work, as it is the first study to empirically relate virtual meetings to wellbeing indicators, including a positive one.

Practical implications

As virtual meetings and work-from-home are expected to remain prevalent, understanding wellbeing implications is of high managerial importance. Their findings can be useful for (HR) managers who develop flexible work policies for a post-pandemic world.

Social implications

The findings draw attention to the importance of maintaining a healthy balance between productivity and wellbeing in creating a sustainable work(-from-home) context.

Originality/value

The COVID-19 lockdown provided a unique opportunity to obtain insight on the relationship between virtual meetings and wellbeing at an unprecedented scale.

Details

Information Technology & People, vol. 36 no. 5
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 31 December 2021

Fiorella Foscarini, Madeleine Krucker and Danyse Golick

The purpose of this study is to raise awareness of the benefits and drawbacks involved in using digital technologies for business meetings, and identify key concerns. The shift…

Abstract

Purpose

The purpose of this study is to raise awareness of the benefits and drawbacks involved in using digital technologies for business meetings, and identify key concerns. The shift from in-person to virtual meetings has multiple consequences, some of which impact recordkeeping.

Design/methodology/approach

Drawing on research from records management, anthropology, organizational theory and computer science, this study establishes the norms of physical meeting spaces and recordkeeping and explores how these norms are challenged as meetings become virtual.

Findings

Virtual meetings allow for collaboration to work across time and space and offer multiple affordances that do not exist in on-site meetings; however, they also involve the additional barrier of technical access and reduction in user attention. Virtual meetings also enable the creation, capture and sharing of increased contextual data, and this increased documentation challenges traditional recordkeeping models. Meeting technologies are also worryingly invasive. This study shows that concerns over privacy have been dismissed in the design of virtual meeting spaces, and therefore the authors recommend their more thorough consideration.

Originality/value

Meetings are a pervasive feature of organizational life whose significance has been overlooked in the recordkeeping literature. By bringing together research about in-person and virtual meetings in a novel and necessary way, the authors started to fill a gap and hope to inspire further studies.

Details

Records Management Journal, vol. 32 no. 1
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 14 April 2023

J. Srikanth Reddy, Ritu Sharma and Narain Gupta

The main objective of the present research is to depict the experience of challenges and opportunities for virtual accreditation peer review team (PRT) visits. COVID-19 has…

Abstract

Purpose

The main objective of the present research is to depict the experience of challenges and opportunities for virtual accreditation peer review team (PRT) visits. COVID-19 has changed higher education delivery. Higher education accreditation and PRT visits have become online. The lockdown forced schools and accreditation agencies to cancel or change visit arrangements. PRT visits could not be stopped during the COVID-19 pandemic, but accrediting agencies needed to review programme quality to meet standards.

Design/methodology/approach

Eight former and present accreditation specialists were interviewed. The researchers described the challenges and opportunities in virtual accreditation visits (VAV). Also, the authors have explained their own experience of coordinating on-site and virtual accreditation visits. Using the NVIVO tool, the experts' replies are transcribed and categorised as challenges and opportunities.

Findings

The findings will help the professionals and academicians better prepare for, plan and execute virtual PRT visits for accreditation agencies and schools. The results revealed that the evaluation and accreditation outcomes are similar for virtual and physical accreditation visits. Finally, the findings suggest that accreditation agencies and schools need to adopt a hybrid site visit model for accreditation visits.

Practical implications

The school can prepare better for virtual PRT visits by identifying the challenges and opportunities ahead of time. The finding may motivate authorities to schedule meetings in different time zones, prepare document evidence rooms, save money, time, and travel time, and benefit the environment by eliminating paper printing, fuel use, and paper printing.

Originality/value

This research is unique and noteworthy since accreditation organisations, PRT members and schools are uncertain about virtual visits. This may be the first paper in this domain to assist accreditation organisations and institutions review accreditation visits online or in hybrid mode.

Details

Higher Education, Skills and Work-Based Learning, vol. 13 no. 4
Type: Research Article
ISSN: 2042-3896

Keywords

Article
Publication date: 1 October 2006

Joe Nandhakumar and Richard Baskerville

The purpose of this paper is to report the findings of an in‐depth case study into virtual teamworking practices in a large petro‐chemical company.

4762

Abstract

Purpose

The purpose of this paper is to report the findings of an in‐depth case study into virtual teamworking practices in a large petro‐chemical company.

Design/methodology/approach

By drawing on the case study the paper offers a theoretical conceptualization of the development of commitment and personal trust relationships in a virtual teamworking context.

Findings

The paper argues that the durability of virtual teamworking depends largely on commitment and personal trust relationships, which may gradually dissipate over time without collocated, face‐to‐face social interactions. The virtual teamworking technologies alone may have limited scope in contributing to reproduction and reinforcement of commitment and personal trust relationships.

Research limitations/implications

This research is based on an investigation in one organization that used a set of virtual teamworking technologies, which have been constantly improving in terms of capabilities and usability. In a business context investigated in this paper, the team working was not continuous, and the level and the range of activities varied over time. Future research should seek to explore whether personal and abstract trust can develop through continued online interaction.

Practical implications

Findings indicate that virtual teams should seek to manage expectations of the use of such technologies in their interactions. Human relationships, rather than technologies are therefore important for nurturing both personal and impersonal trust relationships, which is vital for durable virtual teams.

Originality/value

This paper argues that the long‐term virtual teamworking without face‐to‐face social interactions leads to a gradual dissipation of personal trust relationships, and subsequently loss of impersonal trust relations.

Details

Information Technology & People, vol. 19 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 February 2002

Fatima Ferza Anderson and Hugh M. Shane

Digital networks are changing the way people and organizations work and communicate. The twenty‐first century will witness an increase in the number and use of virtual workplaces…

1955

Abstract

Digital networks are changing the way people and organizations work and communicate. The twenty‐first century will witness an increase in the number and use of virtual workplaces. As a result, virtual teams will also become more common. When organizations globalize their workforces to take advantage of strategic business opportunities, virtual teams will be highly diverse. In this global context, the management of diverse virtual teams represents a new performance challenge for organizations. Working closely together to accomplish specific tasks is also a major undertaking for virtual teams. This article discusses how virtual teams are formed, interact, perform their tasks, and evaluated. It also examines how team leaders emerge, and the impact of netcentricity and network security on virtual teams.

Details

Team Performance Management: An International Journal, vol. 8 no. 1/2
Type: Research Article
ISSN: 1352-7592

Keywords

Article
Publication date: 10 April 2017

Nancy Dixon

Research suggests that teaming routines facilitate learning in teams. This paper identifies and details how specific teaming routines, implemented in a virtual team, support its…

4469

Abstract

Purpose

Research suggests that teaming routines facilitate learning in teams. This paper identifies and details how specific teaming routines, implemented in a virtual team, support its continual learning. The study’s focus was to generate authentic and descriptive accounts of the interviewees’ experiences with virtual teaming routines.

Design/methodology/approach

This case study gathered concrete, practical and context-dependent knowledge about virtual teaming routines in a specific environment. The main source of data was narrative expert interviews with working members of the team.

Findings

This study illustrates how a mix of face-to-face and virtual routines can ensure organizational learning in virtual teams.

Research limitations/implications

This case study is limited to one virtual team in the information industry. Future research could build on this research to study virtual teams in other industries.

Practical implications

This research offers specific examples of teaming routines that managers of virtual teams might adapt in managing their own teams.

Social implications

Given that the use of virtual teams is a growing phenomenon, understanding how to help those teams learn effectively is a critical issue.

Originality/value

This case study extends the research on teaming routines to virtual teams.

Article
Publication date: 3 May 2016

Carole B. Sox, Jeffrey M. Campbell, Sheryl F. Kline, Sandra K. Strick and Tena B. Crews

This paper aims to examine generational formative referents as factors that influence meeting attendees’ adoption and technology use within virtual and hybrid meetings, and test…

1609

Abstract

Purpose

This paper aims to examine generational formative referents as factors that influence meeting attendees’ adoption and technology use within virtual and hybrid meetings, and test the applicability of the technology acceptance model (TAM) as presented by Davis (1986). This study investigates how attendees’ experiences from their respective formative years (i.e. generational formative referents), the basis of the Generational Cohort Theory (GCT), influence the TAM model constructs.

Design/methodology/approach

A partial least squares analysis test is utilized to determine technology acceptance within meetings across three generations: Baby Boomers (1946-1964), Generation X (1965-1978) and Generation Y (1979-2000).

Findings

The multi-group comparison determined all three generations responded similarly with regard to the paths being tested, indicating each of the three generational cohorts within this study are influenced by the experiences of their formative years, which are different for each generation.

Research limitations/implications

The findings add to the limited foundation for scholars wanting to further analyze technology use within meetings, and for those interested in generational influences.

Practical implications

This study provides useful information for marketers and planners to increase meeting attendance, enhance attendee satisfaction, and further explore meeting engagement opportunities.

Originality/value

Underpinning the GCT, this study is the first within hospitality and tourism studies to investigate a theoretical model on generational technology use within meetings.

Details

Journal of Hospitality and Tourism Technology, vol. 7 no. 2
Type: Research Article
ISSN: 1757-9880

Keywords

Open Access
Article
Publication date: 2 January 2023

Tanja Matikainen, Aino Kianto and Heidi Olander

This study aims to identify knowledge-related tensions in remote work in higher education institutions during the COVID-19 pandemic and increase understanding of how such tensions…

2160

Abstract

Purpose

This study aims to identify knowledge-related tensions in remote work in higher education institutions during the COVID-19 pandemic and increase understanding of how such tensions can be managed.

Design/methodology/approach

The research was conducted as an inductive, qualitative study in the field of higher education in Finland. The data were collected using semi-structured interviews of 34 managers in two higher education institutions and analyzed using an inductive and interpretive analysis method.

Findings

The findings demonstrate that the knowledge-related challenges and opportunities during the remote work period of the COVID-19 pandemic in Finnish higher education institutions can be conceptualized as tensions involved in knowledge codification, knowledge silos and creating new knowledge. The study contributes to research by presenting a framework for managing knowledge-related tensions in remote work arrangements to benefit remote and hybrid work in knowledge-intensive organizations.

Practical implications

This paper increases the understanding of the tensions in remote work arrangements; the results can help managers understand the challenges and opportunities of remote knowledge work concerning their organization and thereby assist them in management and decision-making in complex operational environments.

Originality/value

This study adopted the little-used perspective of tensions to examine knowledge management issues. By examining the various affordances that remote work may allow for knowledge-intensive work and higher education institutions, the study contributes to a deepened understanding of knowledge work in remote contexts, the related tensions and their management.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 53 no. 2
Type: Research Article
ISSN: 2059-5891

Keywords

Article
Publication date: 1 October 2001

Jay Bal and P.K. Teo

There is a gap in the existing literature relating to the implementation of virtual teamworking for engineering collaboration, and concurrent engineering in particular. This paper…

1969

Abstract

There is a gap in the existing literature relating to the implementation of virtual teamworking for engineering collaboration, and concurrent engineering in particular. This paper discusses the development of a methodology focused on guiding companies implementing virtual teamworking for engineering collaboration. The key principle of the methodology is to consider the implementation of virtual teaming as a business project rather than as an IT project. The methodology is derived from an analysis of the key issues identified in the literature, and the empirical findings from an ESRC Innovation funded project on virtual teaming in the automotive supply chain. The methodology identifies 20 important activities around the three key areas of processes, people and technology. The methodology is currently being evaluated with first tier suppliers and SMEs in the automotive sector.

Details

Logistics Information Management, vol. 14 no. 4
Type: Research Article
ISSN: 0957-6053

Keywords

Article
Publication date: 1 July 2005

Peggy M. Beranek and Ben Martz

To report on a study testing training methods to improve communications among virtual team members.

6883

Abstract

Purpose

To report on a study testing training methods to improve communications among virtual team members.

Design/methodology/approach

Training methods for improving virtual team communications were developed and administered to 12 virtual teams. Surveys tracking cohesiveness, perceptions of the process and satisfaction with the outcomes were administered before, during and after teams working on a series of projects. These results were compared with similar teams working on the same projects who did not receive training.

Findings

Results indicated that teams receiving training showed more cohesiveness, perceptions of the process and satisfaction. These factors have been shown to increase team members' ability to exchange information and to positively affect the group's performance.

Practical implications

Relational link training seems beneficial for virtual teams as the teams in this study that had relational link training showed higher levels of group cohesiveness, satisfaction with their group's outcome, and had a better impression of the group's virtual meeting process. Relational link training may have a benefit of establishing and managing expectations for how groups work together. This is especially true in its mitigating negative impacts on group cohesiveness. It is important to measure the impact of any training program, relational link or otherwise, over multiple periods, as the true impact may not become evident except over longer periods of time.

Originality/value

Provides information on improving communication among virtual team members.

Details

Team Performance Management: An International Journal, vol. 11 no. 5/6
Type: Research Article
ISSN: 1352-7592

Keywords

1 – 10 of over 22000