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This case studies the growth of OYO Hotels (OYO) to illustrate the operational processes necessary to succeed in the service sector. The case allows for a discussion of employee- and customer-management systems, tech-driven solutions, and profit drivers. The material unfolds OYO's growth and its solution for making economy hotels discoverable and bookable online.

The case raises a series of questions around OYO's business model, its ability to translate across global markets, and growth potential. It has been successfully taught in a second-year MBA class on the management of service operations.

With the increased demand for the application of technology in property activities, there is a growing need for property professionals adept in using digital technology. Hence, it is important to assess the competence of academia in equipping property professionals with digital technology skills. This study, therefore, assesses property academics in Australian universities to identify their level of knowledge and use of digital technology applicable to the property industry.

Online questionnaire surveys were administered to 22 out of 110 property academics contacted through the Australia Property Institute (API) database to achieve this aim. The collected data were analysed using mean score ranking and ANOVA.

The study found that apart from databases and analytics platforms such as Corelogic RP data, price finder and industry-based software such as the Microsoft Office suite and ARGUS software, the academics were not knowledgeable in most identified and sampled proptech tools. Similarly, most proptech tools were not used or taught to the students. It was also found that early career academics (below five years in academia) were the most knowledgeable group about the proptech tools.

Relying on the API database to contact property academics potentially excludes the position of property academics who may not be affiliated or have contacts with API, hence, the findings of this study should be generalised with caution.

The study bears huge implications for the property education sector and industry in Australia; a low knowledge and use of nascent tools such as artificial intelligence, machine learning, blockchain, drones, fintech, which have received intense interest, reveals some level of skill gap of students who pass through that system and may need to be upskilled by employers to meet the current day demand.

In response to the clamour for technology-inclined property professionals, this paper presents itself as the first to assess the knowledge levels and application of digital technology by property academics.

Groups of students were enrolled in a course that sought to produce a three-phase theoretical model over three semesters.

A design project to comprehensively address school violence was launched at a university in eastern Pennsylvania.

This article updates the recent and most critical finding of the project by illuminating specific implications of the importance of teacher training and the development toward competence in recognition of children who are emotionally and psychologically injured through proactive measures such as screening for emotional and psychological well-being.

Although the model has not been tested, screening to identify those in need of emotional support and training to support teachers is clear. Screening and training offer important opportunities to help learners build skills toward resilience to soften the effects of trauma.

A view of the “whole child” with regard to academic success could further foster social and emotional development.

Early intervention can prevent the onset of symptoms associated with posttraumatic stress and related disorders. This effort alone may significantly reduce the uncomfortable incidences and perhaps ultimate prevention of the violence that is perpetuated among children.

Preliminary research supports a continued conversation regarding effective tools to find children emotionally and psychologically at-risk, which allows teachers an opportunity for timely emotional and psychological interventions.

In recent years, there has been growing interest in the use of stainless steel (SS) in reinforced concrete (RC) structures due to its distinctive corrosion resistance and excellent mechanical properties. To ensure effective synergy between SS and concrete, it is necessary to develop a time-saving approach to accurately determine the ultimate bond strength τ_u between the two materials in RC structures.

Three robust machine learning (ML) models, including support vector regression (SVR), random forest (RF) and extreme gradient boosting (XGBoost), are employed to predict τ_u between ribbed SS and concrete. Model hyperparameters are fine-tuned using Bayesian optimization (BO) with 10-fold cross-validation. The interpretable techniques including partial dependence plots (PDPs) and Shapley additive explanation (SHAP) are also utilized to figure out the relationship between input features and output for the best model.

Among the three ML models, BO-XGBoost exhibits the strongest generalization and highest accuracy in estimating τ_u. According to SHAP value-based feature importance, compressive strength of concrete f_c emerges as the most prominent feature, followed by concrete cover thickness c, while the embedment length to diameter ratio l/d, and the diameter d for SS are deemed less important features. Properly increasing c and f_c can enhance τ_u between ribbed SS and concrete.

An online graphical user interface (GUI) has been developed based on BO-XGBoost to estimate τ_u. This tool can be utilized in structural design of RC structures with ribbed SS as reinforcement.