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The purpose of this paper is to report on a study examining the existence and perceived influence of “generational collide” for teachers and leaders across three generations – Baby Boomers, Generation X (Gen X) and Generation Y (Gen Y). The study sought to further determine if a teacher’s generation, gender, school level or position influenced their beliefs about generational leadership change.

This study employed a cross-sectional survey using an explanatory sequential mixed methods design. A random sample of teachers and leaders from schools in the Sydney metropolitan area participated in a questionnaire (n=244) and a purposive sample of eight participants from each of the three generational groups (n=24) participated in a follow up interview.

The data revealed that teachers and leaders across all three generations agreed that “generational collide” is real and is currently happening in some schools. Each generation has their own perceptions about the “collide” and often do not recognise that this may differ for other generations. In relation to the key variables, this study demonstrated that primary teachers were significantly more likely to believe that generational leadership change was happening than secondary teachers and that Baby Boomers were significantly more likely to view their staying on past retirement age as positive compared to both Gen X and Gen Y.

The findings from this study have practical implications for system leaders charged with the responsibility of providing the supply of quality leadership for schools through effective succession planning programmes and policies.

The findings from this study have social implications for principals’ (and deputy principals’) professional associations who have the responsibility for the personal, professional and career welfare of principals and aspiring principals.

This paper adds to the growing body of evidence around generational collide in schools by providing an Australian perspective on the phenomenon. Moreover, this paper raises important concerns for school leaders and administrators involved in leadership development initiatives at the micro, meso and macro levels. Teachers in each generation have specific beliefs around promotion, career pathways, knowledge transfer and talent retention that need to be recognised and considered in future succession planning.

Film provides an alternative medium for assessing our interpretations of cultural icons. This selective list looks at the film and video sources for information on and interpretations of the life of Woody Guthrie.

This paper aims to contribute to the special issue by sharing reflections on and best practices derived from the successful five-year iteration of a semester-long, hybrid, international accounting course which centers on a short-term cultural immersion component in Ireland. The course provides students with an opportunity to learn about international business and to learn about the importance of tolerance and finding common ground with people.

Discussion of the process the course designer used to combine traditional technical content with a “liberal arts,” soft-skills content and places both firmly within the international cultural context of a short-term, study abroad experience. The paper includes insight into how the authors choose a country to visit, develop international academic partners, administer an international case competition and assess student performance throughout the course.

The paper identifies practices that were successful and implementation of changes over time for course improvement.

This describes a unique approach to incorporating a hybrid-based course that was developed to embrace cultural differences while maintaining high expectations for understanding and application of technical accounting material.

This paper discusses the need for and possible resistance to interdiscplinary education and development in the US business schools today. In‐depth structured interviews were conducted with executives from 12 companies located in the Mid‐Atlantic states of the USA, each of which is included in the Fortune 1000 listing. Interview questions sought input on the appropriateness of recent new hires’ knowledge and skill level to meet organizational demands. Content analysis of interview responses produced five major content themes. These themes indicate that newly hired employees need to possess greater: communication skills in speaking, writing and interpersonal relations; team‐oriented skills; cross‐functional/ interdisciplinary perspective; change receptivity; and intercultural awareness. One approach for meeting these organizational needs and increased interdisciplinary interaction among the faculty is presented.

The current research aimed to examine the prevalence of Instagram posts featuring ultra-processed products targeted at adolescents in Uruguay and hence investigate the frequency of such posts among a vulnerable consumer segment in a country that cannot be classified as WEIRD (i.e. Western, educated, industrialized, rich and democratic).

The study relied on a cross-sectional content analysis. A total of 2,014 Instagram posts promoting ultraprocessed products or brands commercializing such products, generated by 118 Instagram accounts between August 15th, 2020, and February 15th, 2021, were analyzed. Nine indicators of food marketing targeted at adolescents were selected to identify posts targeted at this age segment. Inductive coding was used to describe the content of the posts. Descriptive statistics and generalized linear models were used to analyze the data.

In total, 17.6% of the posts were identified as targeted at adolescents. Graphic design and adolescent language were the most prevalent indicators of marketing targeted at adolescents, followed by explicit references to adolescents or young adults and memes. Posts identified as targeted at adolescents mainly promoted snacks and discretionary foods. Differences in the content of posts identified as targeted and not targeted at adolescents were observed.

The analysis was restricted to one social media platform in one country during a limited period of time, which limits the generalizability of the findings to other media platforms, samples and settings.

Results stress the need to implement digital food marketing regulations to reduce exposure of adolescents to the deleterious effects of stemming from marketing of unhealthy foods and provide empirical evidence to inform their development.

The study breaks new ground by analyzing the prevalence and exploring the characteristics and content of Instagram posts promoting ultra-processed products to adolescents in an under-researched geographic area of the world.

Crises threaten the operations of small businesses and endanger their survival; however, when the crisis is not attributable to the firm, consumers may rally around the business. This study aims to examine how attitudes toward helping others can create support for small businesses, which in turn can direct consumers to help businesses with increased financial support. It is hoped that this paper will inform how consumers will help firms pivot during crises.

A conceptual model was proposed which linked support for helping others to increased willingness to tip/amount tipped. The model was tested using structural equation modeling from two surveys given to customers of two small businesses, a coffee shop and an independent movie theater, respectively.

During a crisis, support for helping others has a positive impact on feelings of support for small businesses. Consumers direct their support to small businesses that they are interested in seeing survive and continue operations. They either tip more or tip when they otherwise would not have tipped.

Firms that pivot their operations because of a crisis imposed on them can still generate revenues. Consumers who have a self-interest in the continuing operations of the firm want to support it, and by pivoting their business model, the firm gives consumers the opportunity to give the firm and its employees more than they would have in the form of tips.

Prior work in crisis management has focused primarily on how firms recover and respond to a crisis of their doing. Overwhelmingly, consumers have been shown to punish firms during times of crisis. However, for a crisis that is imposed on the firm, consumers may rally behind the firm and respond by supporting it more than they are required to.

There has been great interest in social enterprise as an innovative response to challenging social problems, where mission and market are intertwined in a hybrid organization. The purpose of this paper is to provide students with a rich learning experience about social enterprises and how a social entrepreneur balances the double bottom line while trying to create social value.

The teaching case study was developed using personal interviews with the founder, board of directors and employees of the organization, observations and materials from the organization.

The findings from the field show that it is one thing to design a social enterprise that fulfils a social mission, quite another to make it sustainable. At the end of the 2005, the founder of Appalachian By Design (ABD), Diane Browning was faced with the difficult task of improving the financial condition to save the organization. The epilogue and detailed teaching notes provides insights into the impact of the organization on creating job opportunities for rural women in a shifting global economy.

This longitudinal descriptive case study provides social enterprises with the lessons learned and raises questions that all social entrepreneurs face when developing a social enterprise. The case provides a detailed analysis of the organization development and sustainability which will assist social entrepreneurs in addressing these issues early in the organizations development.

The value of the case of Appalachian By Design to the field is providing a robust analysis of the issues facing social enterprises and building a business model that sustains social value.

On 20 April 1999, at Columbine High School in Colorado, two students, Eric Harris (aged 18) and Dylan Klebold (17), embarked on a massacre, killing 12 students and one teacher. The pair then committed suicide. The event provoked vigorous debate around topics such as the gun culture, bullying, violent video games, goth culture and teenage use of the internet and anti‐depressants. In nearby Boulder is the Center for the Study and Prevention of Violence, part of the University of Colorado. Del Elliott, a world‐renowned criminologist and sociologist, has been director there since 1993. Columbine was the catalyst for Del and a team of researchers, policy‐makers and practitioners to develop the Blueprints for Violence Prevention database of evidence‐based programmes. On 2 July 2009, Del gave the annual Social Research Unit, Dartington, lecture at the Commonwealth Club in London. This article is based on his talk.

Pressure from competition; inflexible third-party reimbursements; greater demand from government, regulatory and certifying agencies; discerning patients; and the quest of healthcare entities for greater profitably place demands and high expectations for service quality impacting overall patient experience. Extending a prior multivariate, single-period model of varied medical practices predicting patient experience to a three-year time period to understand whether there was a change in overall assessment using data analytics. The paper aims to discuss these issues.

SEM was employed on a per year and aggregated, three-year basis to gain insights into qualitative psychometric constructs predicting overall patient experience and strength of the relationships.

Statistically significant differences were uncovered between years indicating the strength of the relationships of latent variables on overall performance.

Study focused on data gathered from a questionnaire mailed to patients who visited various outpatient medical clinics in a rural community with over 4,000 responses during the three-year study period. A higher percentage of female respondents over the age of 45 may limit the generalizability of the findings.

Practitioners can gain a broader understanding of different factors influencing overall patient experience. Administrative processes associated with the primary care provider are inconsequential. Patients are not as concerned with patient flow as they are with patient safety and health.

This research informs healthcare quality management of psychometrics and analytics to improve the overall patient experience in outpatient medical clinics.

Each year, millions of people around the world are affected by natural disasters. Following these disasters, many students from colleges and universities arrive to support the affected areas. These seamless leadership learning opportunities engage students by allowing them to implement the concepts they learned in a classroom. Humanitarian relief requires leadership and logistics to mobilize essential resources to aid vulnerable groups affected by these disasters. This qualitative study evaluates two separate relief projects that were hands-on, week- long service trips involving college students responding to two natural disasters in the United States of America. Using data collected from prompt-based journals, the researchers in this study sought to develop a deeper understanding of participant service experiences in relation to leadership education. Leadership education provides valuable reflection points for students and this manuscript outlines key themes from two unique service experiences. This project showcases these reflections and provides a potential qualitative assessment process for similar endeavors useful for both educators and researchers alike.