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The purpose of this paper is to explore the school‐based learning mentoring of a senior teacher of English in Oman, who was conducting action research into her mentoring practices while engaged in part‐time in‐service language teacher education. The senior teacher realized teachers in her school found post‐lesson discussions in English with inspectors challenging and, using video‐stimulated recall, tried to help them become more reflective.

Qualitative case study research methodology: semi‐structured interviews provide insights into the senior teacher's perceptions of her own development and professional knowledge of reflective practice and mentoring. They also provide oral accounts of her action research, written accounts of which are provided by reflective writing. Audio‐recordings and transcripts of post‐lesson discussions, triangulated with classroom observation, provide evidence of mentoring practices.

The senior teacher developed creative and flexible solutions to the challenges she faced, in the process gaining confidence and assuming mentor identity. Various factors helped, including a supportive environment, the in‐service teacher education course and engagement with video‐stimulated recall.

Despite methodological limitations, including limited observational data and use of self‐report, there are implications for socio‐cultural contexts where English has a semi‐official role in mentoring discussions and where there are moves towards reflective models of teacher development.

Video‐stimulated recall may be a particularly effective tool for supporting learning mentoring in contexts where loyalty to the “in‐group” encourages sharing. To facilitate learning mentoring, the creation and maintenance of supportive environments appears crucial.

Learning mentors seeking fresh ideas, teacher educators and school managers will find this useful.

Purpose – This chapter presents an analysis of a researcher-led follow-up activity during an early childhood reading lesson that was aligned with a gradual release of responsibility (GRR) model. Particularly, the authors seek to understand how students used their language(s) in this lesson, how they described particular linguistic decisions, and how language could be further conceptualized in such events.

Design/Methodology/Approach – The authors develop a telling case (Mitchell, 1984) from the guided instruction portion of a lesson to make salient theoretical connections between metacognitive strategies taught in early literacy and metalinguistic knowledge theorized from the field of linguistic anthropology. The lesson was video recorded for interactional analysis. The video recording was also used to stimulate recall and allow students to reflect on their own language use.

Findings –Through the telling case, the authors use language socialization as a lens to understand the way students represent story retell with physical objects. Though some students do not use the school-based conventionalized form of retelling, they do engage in retelling by using a variety of other forms. The authors highlight through the case that the metacognitive strategy of story retell is distinct from the abstract linear, left-to-right representation of sequencing of events.

Research Limitations/Implications – This study suggests that further attention is needed to theorize the relationship between reading strategies and forms of representation in multilingual preschool contexts. In particular, the very notions of literacy and language need to be nuanced through conversations among multiple disciplines.

Practical Implications – Practitioners are encouraged to attend to the differences between metacognitive strategies that are useful for reading comprehension and the expected styles of representation. Teachers can consider leveraging the communicative repertoires of emergent bilingual students as they accomplish early literacy activities, thereby, potentially offering further scaffolds for learning reading strategies.

Originality/Value of Paper – This chapter brings nuance to the GRR model by demonstrating that there is a difference between the GRR of metacognitive strategies in reading instruction and the way they are represented through diverse semiotic repertoires.

This paper aims to introduce the Empatia video reflection method, designed to enhance care workers’ awareness of empathic care. The method makes the quality of care visible, which is needed when digitalization efforts in elder care focus on the efficiency and adequacy of care work.

The Empatia method leans on previous studies of the interaction between care professionals and clients and elaborates further previous video reflection methods. In empathic care work, the care worker sees the client on their life continuum, rather than focusing on only medical treatments.

The empirical example demonstrates how a care worker gained awareness of their empathic interaction habits. Within the work community, the reflection process sparked discussions on values: the purpose of care work and how to conduct empathic care. Focusing on empathic relationships in care fosters both the client’s and the care worker’s well-being.

The strength of the Empatia method is that it makes empathy visible in interaction and something that is individually and collectively learnable. The Empatia includes an analytical tool for researchers to reveal empathy in client interaction. It can be developed further into a reflection tool for service work to learn how to be empathic in service encounters.

Compared to other video-stimulated recall methods, the Empatia involves contextual understanding of care work. Empowering positive interactions instead of detecting errors and solving problems is a novel concept and is scantily used in studies of organizational learning. The Empatia provides a detailed method description that allows for the replication of the method by anyone.

The purpose of this paper is to describe a thriving partnership between Frostburg State University and the Garrett County Public Schools that aims to improve teacher effectiveness and retention through the implementation of a robust induction program. The initiative includes sustained, strategic mentoring; extensive professional development; and validated, competency-based microcredentials aligned to high-leverage practices.

The study included surveys and structured interviews with teaching fellows and their instructional coaches.

Having ample support and mentoring can make a significant difference for novice teachers. Partnerships between universities and local school districts can provide this critical support.

A limitation that cannot be ignored is the small number of participants in this program, all of whom are teaching in a rural school system. However, researchers working with larger school districts would add valuable knowledge to the field of study.

This paper includes implications for designing new induction programs or improving existing ones.

Mentoring, a major component of high-quality induction programs, has the potential of providing important benefits to beginning teachers including increased motivation, self-confidence, growth in professional identity, and reduced stress and anxiety.

As school systems are struggling to retain qualified teachers, high-quality induction programs are necessary.

Less attention has been paid to users’ interactions and behavior in studying multilingual search. Although digital library researchers have yet to assess user interaction and behavior in multilingual search, they have concurred that there is a need for user studies that document the extent to which information retrieval systems meet multilingual users’ needs and expectations. The paper aims to discuss these issues.

This study is composed of five individual cases. The case study participants were Saudi students enrolled either at a large state university or Historically Black College and University located in the same community. Research questions are, what do Saudi Digital Library (SDL) users experience when searching within the SDL in Arabic and English? And what strategies do they use if they fail to find resources? Data collected for this study were via a qualitative method called video-stimulated recall.

In the Arabic search tasks, participants realized that finding resources is not easy. Participants expressed their concerns about the lack of relevance and accuracy of results returned by the search system, indicating weak trust and confidence in the search system. Whereas in the English search task, participants felt more satisfied and confident in their ability to trust the results returned from the search system. Participants expressed their satisfaction in the search experience as it provided them with accurate and varying resources. The participants faced difficulties finding Arabic resources than English resources in the SDL.

This study is considered one of the earliest works in studying the information-seeking behavior of multilingual digital libraries in the Arabic language. The value of this study arises as being the first study to investigate and report the information-seeking behavior of SDL users.

The preservation and curation of music with real-time or live electronics is challenging. The goal is not to preserve a recording of the performance but to keep the work alive by providing the means to re-perform them. The purpose of this paper is to present the theoretical and practical outcomes of the documentation, dissemination and preservation of compositions with real-time electronics (DiP-CoRE) project.

The methodology combines methods stemming from work psychology and ergonomics with conceptual frameworks constructed according to grounded theory. Data were collected during a six months’ creative process. Subsequent interviews were conducted during confrontations with documents, including observational recordings, sketches and technical specifications.

This paper demonstrates the relevance of the proposed documentation methodology for the preservation of contemporary music with live electronics, focussing on the notion of intelligibility. It brings into light the multiple perspective of the documentation of the activity in a multi-agent creative process, which encompasses what was done but also what could have been done.

The DiP-CoRE project bring to light connections between the notion of intelligibility, the thickness of the activity and boundary objects. The paper proposes further directions of research in order to embed the designed framework within digital repositories.

The documentation methodology, designed and tested in this paper, proposes a framework for practitioners, building on video-stimulated recall as well as documents produced during the creative process. This framework requires less expertise (but a more important technical setup) than a traditional interview-based documentation framework. It thus provides opportunities for various size organizations to build methodical documentation processes and to further build on distributed expertise with computer-supported collaborative work.

This paper proposes a new interdisciplinary documentation methodology relevant in the artistic domain, which brings together transmission with objects and by practice. It specifically defines the relation between this proposal and a high-level model for digital curation, namely, the mixed methods digital curation model. It further creates a link between documentation best practice and the ongoing research in the tracking of creative processes.

Few studies have tested the efficacy of instruction based on cognitive load theory in police use-of-force (UoF) training due to limitations of existing cognitive load measures. Although linguistic measures of cognitive load address these limitations, they have yet to be applied to police UoF training. This study aims to discuss the aforementioned issue.

Officers’ verbal behavioral data from two UoF de-escalation projects were used to calculate cognitive load and assess how it varied with officer experience level (less-experienced, experienced). The verbal data were further analyzed to examine specific thinking patterns that contributed to heightened cognitive load across officer experience levels.

Across both studies, responses from less-experienced officers contained greater usage of cognitive language than responses from experienced officers. Specific cognitive processes that contribute to cognitive load in specific situations were also identified.

This paper enables police trainers to facilitate the development of adaptive training strategies to improve police UoF training via the reduction of cognitive load, and also contributes to the collective understanding of how less-experienced and experienced officers differ in their UoF decision-making.

This chapter explores the use of three different approaches to capturing other perspectives in lesson study: lesson artefacts, pupil voice and pupil participatory approaches. Lesson artefacts and pupil voice appear to be the more common, whereas pupil participatory approaches are more recent initiatives in a lesson study context. Observation of pupils provides one perspective, but is limited because, among other things, it does not include the pupils’ perspectives. These approaches, especially when used together in triangulation, can provide a broader and potentially deeper understanding of pupil learning.

The purpose of this paper is to reflect on reflective practice as a qualitative methodology, and reflection-in-action as a modus operandi to engage with the artistry of cross-language qualitative research.

The author draws on the doctoral research, a cross-language multiple case study aimed at investigating the author’s evolving understanding, as a reflective practitioner, of drama-based pedagogy for teaching Italian as a second language.

A reflective analysis of the author’s tacit decision making during drama improvisation unveiled a clash between covert beliefs and overt attitudes in the author’s practice. In this paper, the author examine this process and highlight the value of translingual writing (writing in two languages) as a method of enquiry that allowed me to become aware of this clash.

A limitation of this research is that the nature of this clash of beliefs is confined to the idiosyncrasy of one practitioner. However, the methodological implications are relevant to cross-language qualitative researchers fluent in two (or more) languages. Frequently, translingual researchers focus all writing efforts in one language only, because of the absence of methodological guidelines bridging cross-language research, reflective practice and translingual studies.

Strategies to investigate awareness of tacit beliefs in educational practice may help other second language/drama reflective practitioners to better understand their knowing in-action.

This paper represents a first step in disseminating knowledge about translingual writing as method, and is of value to all those translingual researchers who are interested in reflective methodologies.