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If police are perceived as legitimate, communities are more likely to assist in the fight against crime making policework easier and resources go further. The problem is, members of a diverse community may view the police in different ways making it difficult for police to be everything to everyone. This study reveals two strands of emerging vulnerability in relation to law and order in a rapidly urbanising area, affecting perceptions of police legitimacy for both groups. The study also demonstrated the relationship between global processes and local issues. The chapter draws on data from a larger study which explored the legitimacy of Victoria Police in the Monash Local Government Area in Melbourne, Australia. Community perceptions of the police were collected during 6 focus groups and 18 interviews. For the past decade, Monash had experienced declining results in the government’s quarterly policing survey in areas that assessed police legitimacy. This research utilised qualitative methods to gather detailed community opinions, in contrast to the quantitative government survey. The chapter focusses on the key finding that there had been many changes in Monash during the preceding decade, including intense urbanisation and increased ethnic diversity. However, police services had not been correspondingly increased or diversified and were not thought adequate to respond to current demands. As a result, community members felt vulnerable and this influenced community perceptions of Victoria Police. Rapid urbanisation has implications for police legitimacy. It is important that police services and infrastructure are not neglected during periods of urban change in order to mitigate feelings of vulnerability in different communities.

Aesthetic labour explains how employees are required to look and sound the part in many contemporary workplaces. That such corporeality affects workers' employment prospects, including career progression, is now well documented in research. As such, it can result in employment discrimination based on physical features, more commonly known as ‘lookism’. However, very few jurisdictions proscribe lookism, and little is known about the efficacy of those that do. Based on archival research, this chapter examines the procedures and operation of physical features inclusion in an Equal Opportunity Act in one jurisdiction that does proscribe ‘lookism – the state of Victoria in Australia. As the first analysis of such laws, the chapter provides an important opportunity to assess the efficacy of legal attempts to address employment discrimination based on employee appearance. In so doing, it draws out lessons about the legal challenge to lookism.

This chapter aims to examine the ways in which gender has featured in Hong Kong’s prison system from its colonial origins to its contemporary form as a politically autonomous region of China. We conclude with a discussion on the reasons for these recent trends of imprisonment.

We draw from the concepts of patriarchy and colonialism to examine how gender has operated and shaped Hong Kong’s prison system. Our analysis is based on historical and contemporary government reports and other documents and secondary data.

Similar to other locales around the world, Hong Kong’s prison system was designed for and by men in its early colonial days, as expected given that most prisoners were male. Although a few prison administrators attempted to provide some programs for women and voiced concern over the conditions of women’s imprisonment to colonial authorities during the latter part of the 1800s, it was not until the 1930s that the first female prison was established. Since then, Hong Kong prison authorities have faced the challenge of a phenomenal and rapid growth in women’s imprisonment, which resulted in a historical reversal of shifting male prisoners to alternate accommodation to make room for their female counterparts.

This study is among the few which have examined how gender operates in the context of imprisonment in a colonial and postcolonial context. This chapter does this by examining how colonial authorities managed competing political debates about the purpose of punishment and cultural understandings of race and difference, and the limited recognition of gender and difference. It also examines how, in postcolonial Hong Kong, authorities have placed gender center stage and the reasons for this in coping and dealing with the growth in women’s imprisonment.

This chapter provides a brief overview of community sanctions in Australia and examines the extent to which McNeill’s analysis in Pervasive Punishment (2019) is applicable in the Australian context. Two key issues in the Australian context are, firstly, state and territory-level variations within a federal political structure, and secondly, disproportionate Indigenous imprisonment and community sanction rates and the generally destructive impact of the criminal legal system on Indigenous communities and peoples. The chapter argues that developing a better agonistic politics around community sanctions requires descending from the broad level of historical and sociological analysis to examine state and territory-level variations in judicial and correctional structures, histories and cultures. Further, that Australian community sanctions cannot be understood without a primary focus on the differences between Indigenous and non-Indigenous rates, experiences and meaning. The key to addressing the destructive impact of criminal legal processes and practices on Indigenous peoples lies in developing Indigenous governance, empowerment, self-determination, sovereignty and nation-building. Two recent developments promoting Indigenous governance are examined: the Uluru Statement from the Heart and Justice Reinvestment projects initiated by First Nations communities, highlighting the importance of activism, contest and struggle by community organisations.

Populations in the United States and Australia are also becoming increasingly culturally diverse. In the United States, for example, it is projected that between 1990 and 2050, the percentage of the US population of Hispanic origin will be almost triple, growing from 9% to 25% (making them the largest minority group by far) and the percentage Asian population will be more than double, growing from 3% to 8%. During the same period, the percentage of Black population will remain relatively stable increasing only slightly from 12% to 14%; while the percentage of White population will decline sharply from 76% to 53%. Australia has a long history of skill- and humanitarian-based migration policy. This has resulted in a culturally diverse society, especially in parts of the capital cities of the states and territories. This emphasis looks likely to continue in the future, and will continue to change the Australian society as the humanitarian needs change across the world.

To understand the communication important to social capital development and community engagement in regional communities and its relevance to corporate social responsibility (CSR).

Qualitative approach including focus groups and semi-structured interviews. Case studies of three regional Australian and Canadian communities at different stages of community development.

Communication, both traditional and in new media forms such as social media, was important to social capital development provided that it was diverse, appropriate to community needs and extended its reach to community members to include those who were marginalised. Access and skill issues affected some community members’ engagement when they attempted to use social media, although the increasing use of social media as a connector was observed. These findings have implications for organisations’ CSR, as organisations can be responsive to their communities if they also communicate and engage with them for mutual benefit.

A pilot, exploratory study that highlighted the varied context of community social capital and the diversity of communication that engages and includes community members; ongoing research is in progress to gain understanding of regional communities’ connections and networks, and how to strengthen them and how stakeholders are identified and supported.

The study indicated that it is important to explore all communication avenues and extend the reach and participation of community communication through diverse channels including social media. The research provided some good examples where organisations support and encourage community social capital development – this underpins the success of other programmes such as CSR programmes.

To develop sound networks and relationships where organisations and their communities develop trust, deal with issues and collaboratively problem solve. Social capital develops and supports other forms of capital – without it organisations may be too focused on ‘doing good’ rather than ‘being good’.

This chapter provides insight into communication layering and the context of social capital development for effective communication in regional communities. Social responsiveness is possible when organisations understand their community; this chapter puts forward the notion that organisations are members of their communities so that their social capital is important to all they do, including their planning and delivery of CSR programmes.