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Article
Publication date: 21 September 2018

Kenneth W. Green, R. Anthony Inman, Victor E. Sower and Pamela J. Zelbst

The purpose of this paper is to empirically assess the complementary impact of JIT, TQM and green supply chain practices on environmental performance.

Abstract

Purpose

The purpose of this paper is to empirically assess the complementary impact of JIT, TQM and green supply chain practices on environmental performance.

Design/methodology/approach

Data from a sample of 225 US manufacturing managers are analyzed using a PLS-SEM methodology.

Findings

JIT and TQM are directly and positively associated with green supply chain management practices. JIT, TQM and green supply chain practices are complementary in that combined they provide a greater impact on environmental performance than if implemented individually.

Research limitations/implications

The sample is limited to US manufacturing managers, with a low response rate.

Practical implications

Successful implementations of JIT and TQM improvement programs support the implementation of green supply chain management practices leading to improved environmental performance.

Social implications

The combination of JIT, TQM and green manufacturing practices improves the environment by eliminating all forms of waste and providing customers with eco-friendly products and services.

Originality/value

This study is one of the first to empirically assess the complementary impact of JIT, TQM and green supply chain practices within the context of environmental sustainability.

Details

Journal of Manufacturing Technology Management, vol. 30 no. 1
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 8 October 2019

Pamela J. Zelbst, Kenneth W. Green, Victor E. Sower and Philip L. Bond

The purpose of this paper is to assess the combined impact of radio frequency identification (RFID), Industrial Internet of Things (IIoT) and Blockchain technologies on…

Abstract

Purpose

The purpose of this paper is to assess the combined impact of radio frequency identification (RFID), Industrial Internet of Things (IIoT) and Blockchain technologies on supply chain transparency (SCT).

Design/methodology/approach

Data from 211 US manufacturing managers is analyzed using a covariance-based structural equation modeling methodology.

Findings

The structural model fits the data relatively well. RFID technology directly and positively impact both IIoT and Blockchain technologies which, in turn, directly and positively impact SCT. RFID technology indirectly affects SCT through both IIoT technology and Blockchain technology.

Research limitations/implications

This study is the first to empirically assess the impact of RFID, IIoT and Blockchain technologies on SCT. First-wave empirical studies must be replicated to support generalization of the findings.

Practical implications

This study provides empirical evidence to support the implementation of a combination of RFID, IIoT and Blockchain technologies as infrastructure necessary to achieve end-to-end SCT.

Originality/value

New measurement scales for IIoT technology utilization and Blockchain technology utilization are developed and assessed for validity and reliability. This is the first study to assess the combined impact of RFID, IIoT and Blockchain technologies on SCT.

Details

Journal of Manufacturing Technology Management, vol. 31 no. 3
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 26 June 2019

Kenneth W. Green, R. Anthony Inman, Victor E. Sower and Pamela J. Zelbst

The purpose of this paper is to develop and empirically assess a comprehensive operations and supply chain management (SCM) model. The theorized model incorporates supply…

Abstract

Purpose

The purpose of this paper is to develop and empirically assess a comprehensive operations and supply chain management (SCM) model. The theorized model incorporates supply chain market orientation, Just-in-Time (JIT) and Total Quality Management (TQM) as antecedents and agile production (AP) and green SCM (GSCM) practices as consequences.

Design/methodology/approach

Data from a sample of 136 US manufacturing managers were collected via an on-line survey firm. A partial least squares structural equation modeling is used to assess the efficacy of the theorized model.

Findings

Generally, market orientation supports the implementation of JIT and TQM, JIT and TQM support implementation of SCM, SCM supports implementation of AP and green supply chain management practices (GSCMP) and AP and GSCMP positively impact organizational performance.

Research limitations/implications

The model tested reflects the synergy created though the implementation of management improvement programs that support the six strategic imperatives of customer focus, efficiency, effectiveness, integration with supply chain partners, responsiveness, and environmental sustainability and the effects of those programs on the marketing and financial performance of manufacturing organizations.

Practical implications

The theorized model and results provide practicing managers with a blueprint for the systematic implementation of the improvement programs.

Originality/value

A comprehensive operations and SCM model is proposed and empirically assessed. The results of this investigation support the proposition that market orientation, JIT, TQM, SCM, AP and GSCMPs combine to positively affect organizational performance. The central role of the SCM construct is emphasized.

Details

Supply Chain Management: An International Journal, vol. 24 no. 5
Type: Research Article
ISSN: 1359-8546

Keywords

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Article
Publication date: 1 August 1993

Jaideep G. Motwani, Victor E. Sower and Martin E. Roosenfeldt

American manufacturers are striving to regain a competitiveposition in the world market. The Company Quality Profile (CQP), basedon Deming′s 14 points, can be an effective…

Abstract

American manufacturers are striving to regain a competitive position in the world market. The Company Quality Profile (CQP), based on Deming′s 14 points, can be an effective way of determining a company′s quality position and monitoring improvements. The CQP can also be useful in cross‐sectional and longitudinal studies of quality, productivity and competitiveness. Develops the CQP and conducts an exploratory field evaluation of its utility in measuring a company′s quality position.

Details

Industrial Management & Data Systems, vol. 93 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 27 July 2012

Aneika L. Simmons and Victor E. Sower

The creativity literature has largely overlooked an important construct associated with progressing beyond individual creative performance (i.e. the generation of an idea…

Abstract

Purpose

The creativity literature has largely overlooked an important construct associated with progressing beyond individual creative performance (i.e. the generation of an idea) to innovation (i.e. the implementation of an idea). That missing construct is leadership sagacity. Thus, the purpose of this paper is to discuss the role that sagacity plays between individual creative and innovative work. The authors also aim to discuss the importance of obtaining empirical organizational evidence that creative performance mediates the relationship between leadership supportive behavior and innovation as leadership sagacity plays an integral role among these vital relationships.

Design/methodology/approach

The authors provide theoretical reasoning for why sagacity is an important construct with regard to the relationships among leadership supportive behavior, individual creativity and innovation.

Findings

It is concluded that leadership sagacity is key to the production of innovative work.

Practical implications

It is vital for a leader who has approval authority for the allocation of resources and support to have a high level of sagacity, so that they have the level of discernment necessary to decide which creative ideas should be championed toward innovation.

Originality/value

Leadership sagacity is defined as the possession by an individual in an authority position of keen mental discernment, good judgment and wisdom necessary to recognize valuable work. This construct adds value to the creativity and innovation literature, yet it has been largely overlooked.

Details

European Journal of Innovation Management, vol. 15 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

Content available
Article
Publication date: 1 May 2006

Jaideep G. Motwani and Victor E. Sower

Abstract

Details

Benchmarking: An International Journal, vol. 13 no. 3
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 14 October 2014

Pamela J. Zelbst, Kenneth W. Green, Jr, Victor E. Sower and Roger D. Abshire

This aim of this paper, from a systems perspective, is to focus on the effects of Radio Frequency Identification (RFID) technology adoption and information sharing within…

Abstract

Purpose

This aim of this paper, from a systems perspective, is to focus on the effects of Radio Frequency Identification (RFID) technology adoption and information sharing within a manufacturing facility on the just-in-time (JIT) and total quality management (TQM) practices and the subsequent impact on operational performance of manufacturing firms.

Design/methodology/approach

Data were collected from 104 manufacturing managers, supervisors and quality professionals and analyzed using a path analysis methodology.

Findings

RFID technology utilization and supply chain information sharing combine to enhance a manufacturing organization’s JIT and TQM capabilities which lead to improve operational performance.

Research limitations/implications

Although the sample size is large enough to support path analysis, it is not of sufficient size to support structural equation modeling. This limitation precludes assessing the model as a whole. Direct and indirect effects are assessed, however.

Practical implications

Manufacturing managers are provided with a framework for assessing the synergistic impact of combining RFID technology and information sharing on the JIT and TQM capabilities and the subsequent impact on the operational performance of the firm.

Originality/value

A systems approach to assessing the impact of a combination of RFID technology and information sharing on operations programs is developed and tested. The results verify the importance of implementing RFID technology within an information sharing environment and support the proposition that RFID technology enhances both JIT and TQM capabilities.

Details

Management Research Review, vol. 37 no. 11
Type: Research Article
ISSN: 2040-8269

Keywords

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Article
Publication date: 1 May 2006

Nancy M. Levenburg

The importance of using the internet to achieve competitive advantage has been well‐documented. An ever‐expanding array of technologies exist that enable firms to…

Abstract

Purpose

The importance of using the internet to achieve competitive advantage has been well‐documented. An ever‐expanding array of technologies exist that enable firms to accomplish customer service online. Yet for many firms, determining which applications to employ can be perplexing. This study purports to examine the practices of service sector market leaders and measure performance results of adopting selected customer service applications. The aim was to identify inspirational targets and internet applications benchmarks among family owned businesses since for them, the importance of reputation may well hinge on providing outstanding customer service to the local community.

Design/methodology/approach

A six‐page self‐administered survey questionnaire was used to collect data from 374 family firms in West Michigan.

Findings

Findings suggest that while over 75 percent of firms use e‐mail to communicate with current customers and for customer service purposes, what distinguishes best practices is e‐mailing with prospective customers, targeting small or hard‐to‐reach markets, and adopting more sophisticated applications, including online product demonstration, ordering, delivery, and order tracking.

Research limitations/implications

Since, this study focused on family firms in the service sector, future research opportunities could come from examination of the impact of family business‐related characteristics on customer service strategy and practices, and comparison across industry sectors or markets served (B2B versus B2C).

Originality/value

The paper should be useful for academic researchers and business practitioners seeking guidance in terms of which e‐business applications to employ.

Details

Benchmarking: An International Journal, vol. 13 no. 3
Type: Research Article
ISSN: 1463-5771

Keywords

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Article
Publication date: 13 February 2007

Victor E. Sower, Ross Quarles and Eric Broussard

The purposes of this study are to examine the relationship between the distribution of quality costs and the level of maturity of an organization's quality system, to…

Abstract

Purpose

The purposes of this study are to examine the relationship between the distribution of quality costs and the level of maturity of an organization's quality system, to assess the extent to which effective COQ systems and maturing quality systems affect organization performance, and to determine why some organizations do not utilize COQ systems.

Design/methodology/approach

A survey instrument was developed to determine the distribution of total quality cost among the four ASQ categories. The instrument also assesses the maturity of the organization's quality system using the ANSI/ISO/ASQ Q9004‐2000 performance maturity level classification system. Correlation analysis was used to examine the relationships between quality costs and quality system maturity.

Findings

External failure costs were found to decline as a percentage of total cost of quality (COQ) as an organization's quality system matures. Total COQ was found to increase as an organization moved from a very low level of quality system maturity to a higher level. Sales and profit growth were not significantly correlated with the presence of a quality cost system or with the level of maturity of the quality system. Lack of management support was found to be the most common reason why organizations do not systematically track quality costs.

Research limitations/implications

Additional research is needed to determine the relationship between the presence of a COQ system and its effective integration with the quality system and organizational outcomes. Future research is needed to expand the study beyond the boundaries of the USA. Future research involving longitudinal studies would be beneficial in more accurately assessing the nature of the changes in COQ distribution over time.

Practical implications

The findings of this study suggest that organizations planning to implement a COQ system should ensure that management supports the program and is prepared for a short‐term increase in total COQ. These findings also support the often‐suggested expectation that in the long run the COQ system will lead to a significant reduction in external failure costs.

Originality/value

Systematic measurement of COQ is underutilized in practice. This study systematically examines why this is the case. In addition the study provides information that can be useful in justifying implementation of COQ measurement systems.

Details

International Journal of Quality & Reliability Management, vol. 24 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

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Article
Publication date: 29 June 2010

Pamela J. Zelbst, Gregory V. Frazier and Victor E. Sower

Location decisions are among the most costly decisions that organizations make. This research aims to examine location decisions from a macro perspective and to utilize…

Abstract

Purpose

Location decisions are among the most costly decisions that organizations make. This research aims to examine location decisions from a macro perspective and to utilize findings for the development of a typology.

Design/methodology/approach

County level source information from the US Census Bureau, the United States (US) Department of Commerce: Bureau of Economic Analysis (BEA), National Association of Counties (NACO), and Fedstats is used in this analysis. Discriminant analysis as a profile analysis is utilized as an objective assessment of differences between the cluster concentrations.

Findings

The resulting typology of clusters concentrations is based on four constructs identified in the literature: innovation, specialization, complementariness and transfer of knowledge. This typology can serve as an aid in making these critical location decisions for practitioners as well as identifying future research topics for academia.

Research limitations/implications

The research is an exploratory study and limited by its nature; therefore cause and effect cannot be definitively stated. Variables such as politics, environment, geography and cultural differences could have confounding effects on the study. The generalizability of the study could be affected because of the geographic location in relationship to national differences based on these and other variables.

Practical implications

This typology of cluster concentrations can be used as a tool for managers when making crucial location decisions.

Originality/value

The research is original in that it takes a more holistic approach to developing a typology of cluster concentrations. Rather than looking at specific industries and focusing on industry clusters, the research focuses on concentrations of industry clusters.

Details

Industrial Management & Data Systems, vol. 110 no. 6
Type: Research Article
ISSN: 0263-5577

Keywords

1 – 10 of 36