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Numerous researchers proved Vertical Greenery System VGS beneficial to buildings and surroundings. However, it is still not widely applied in the tropics like Malaysia. This paper aims to determine the perceptions of VGS among the end users before it can be improved. A survey was conducted among 40 respondents, the end users of VGS in selected buildings within Klang Valley area. The collected data was analysed using statistical tests. From the findings, the primary benefits of VGS perceived by end users are enhancing visual quality, bringing nature harmony, reducing stress and reducing the urban heat island effects. The perceptions contradict with the results of ANOVA test between reducing the urban heat island effects and other VGS benefits that proves the need and effort to work on VGS in Malaysia.

Vertical greenery systems (VGS) have been a widely accepted design strategy that contributes to creating sustainable built environments. However, green building technologies (e.g. VGS) have grown in complexity which poses maintainability challenges. Designing with maintainability in mind is crucial in delivering efficient and sustainable buildings. This paper aims to assist designers and allied professionals in terms of integrating maintainability and sustainable design in developing high-rise VGS directly from its design inception.

The study is grounded on the “Green Maintainability” concept which link maintainability, sustainability and facility management right at the outset. The Green Maintainability factors are translated into critical design criteria which are used to analyze the selected instrumental case studies to evaluate the high-rise VGS performance and maintainability potential. A qualitative approach via the triangulation of data collected from relevant literatures, field surveys and walkthrough interviews is undertaken.

Findings have shown that the major VGS defects which are mostly occurring in the case studies are issues concerning fallen leaves and dirt accumulation; safety issues during cleaning and repairs; insufficient maintenance access; algae/ mould growth; withering plants; water stagnation/ ponding; poor/faulty irrigation and water dripping and unavailability of natural elements. Best practices and lessons learned revealed few design oversight and technical issues concerning high-rise VGS façade implementation. While maintenance cost, biodiversity and lack of coordination among involved professionals are the additional issues which emerged during the stakeholders’ walkthrough interviews.

Current researches conducted on the maintainability of green building technologies (e.g. high-rise VGS) are still few. This research study is the first comprehensive assessment to determine the green maintainability potential and performance of high-rise VGS in tropical conditions.

The purpose of this study is to explore the perceptions of built environment professionals on the benefits and impediments limiting the widespread acceptance of vertical greening systems (VGSs) in Lagos, Nigeria. This study contributes to the knowledge on the adoption of VGSs from the socio-technical dimension.

The study employed a survey method. An online questionnaire was used to obtain information from the respondents. The questionnaire was divided into four (4) sections. The first section focused on the socio-demographic variables while the second section addressed knowledge of VGSs, willingness to educate clients on the use of VGS and the possibility of VGS improving city image in Lagos. Section three (3) focused on the VGS benefits, subdivided into environmental, economic and aesthetic qualities and measured on a five-point Likert scale. Lastly, section four (4) concentrated on the impediments to the use of VGS in Lagos.

Professionals are willing to adopt the use of VGSs if their clients agree to the benefits it delivers to occupants, the environment and the building fabric.

This paper fulfills an identified need to study the perceptions of professionals toward VGSs patronage.

After reading and analyzing the case study, the students would be able to identify the main stakeholders and decision-makers and their importance and influence on the environment for a product, evaluate the value chain of the product and critical decision-makers, evaluate the various ways to avoid falling into the trap of greenwashing and examine the marketing strategy to market an environmentally friendly product.

LIKO-S is a Czech manufacturing and construction company. The company has been designing and creating intelligent solutions, such as green facades or vertical greenery systems, to save energy in building heating and cooling systems. The company launched green facades in the Czech market. However, the main obstacle was the need for supporting data to showcase the positive environmental impact of green facades. Under these circumstances, Libor Musil’s main objective was to overcome prevalent misconceptions about green facades and find a suitable market segment. The situation worried the company, as LIKO-S had heavily invested in developing and marketing the green walls. The management had to tackle this challenge as soon as possible to recover the substantial research and development and marketing investments. Furthermore, owing to lack of information, even genuinely sustainable products were seen as greenwashing. In addition, bad or wrong customer perceptions of these walls might spill over to other products, tarnishing the company’s image and threatening its survival in the domestic market. Under these circumstances, competitors might enter the Czech market, jeopardizing the company’s overall profits. Consequently, Libor was in a great dilemma about managing the financial and reputational risk of the company. Should Libor close the green walls unit, explore different markets/uses or help increase awareness among the general population about green walls by finding a suitable marketing strategy?

The case study was designed for graduate-level students in the strategic management (CSR and innovation module) courses. However, the case could also be an excellent addition to marketing courses dealing with customers’ perceptions of innovative products and strategies to improve the adoption of the product.

Teaching notes are available for educators only.

CSS 3: Entrepreneurship

Heating, ventilation and air-conditioning (HVAC) systems account for approximately half of all energy usage in the operational phase of a building's lifecycle. The disproportionate amount of energy usage in HVAC systems against other utilities within buildings has proved a huge cause for alarm, as this practice contributes significantly to global warming and climate change. This paper reviews the status and current trends of energy consumption associated with HVAC systems with the aim of interrogating energy efficiency practices for improving HVAC systems' consumption in buildings in the context of developing countries.

The study relied predominantly on secondary data by analysing the relevant body of literature and proposing conceptual insights regarding best practices for improving the energy efficiency of HVAC systems in buildings. The systematic review of the literature (SLR) was aided by the PRISMA guiding principle. Content analysis technique was adopted to examine germane scholarly articles and finally grouped them into themes.

Based on the SLR, measures for enhancing the energy efficiency of HVAC systems in buildings were classified based on economic considerations ranging from low-cost measures such as the cost of tuning the system, installing zonal control systems, adopting building integrated greenery systems and passive solar designs to major approaches such as HVAC smart technologies for energy management which have multi-year pay-back periods. Further, it was established that practices to improve energy efficiency in buildings range from integrated greening system into buildings to HVAC system which are human-centred and controlled to meet human modalities.

There is a need to incorporate these energy efficiency practices into building regulations or codes so that built environment professionals would have a framework within which to design their buildings to be energy efficient. This energy efficient solution may serve as a prerequisite for newly constructed buildings.

To this end, the authors develop an integrated optimization conceptual framework mimicking energy efficiency options that may complement HVAC systems operations in buildings.

The use of green wall technology in green buildings is a growing trend; however, more research is required about their maintainability, taking into account that maintainability at the design stage is a valuable strategy in achieving building efficiency and sustainability. Thus, the purpose of this paper is to determine the issues in operating and maintaining green walls, particularly in tropical areas like Singapore, leading to the development of a green maintainability framework.

This research uses a qualitative method that combines a thorough and systematic literature review, multiple case studies, field observation surveys and selected instrumental case studies with building plan appraisal and interviews to investigate the potential issues associated with the maintainability of green walls in tropical areas like Singapore.

The findings show that technical and environmental issues/defects are prevalent in the operation and maintainability of green wall technologies applied in green buildings located in tropical regions. Proper considerations of these findings will encourage green building designers and facilities managers to collaborate in the effective implementation of operations and maintenance of green building technologies.

This research gives new and significant information while identifying a clear knowledge gap. The paper recommends the formulation of a green maintainability framework with a set of design criteria that will serve as a benchmark in the future design of green walls. The green maintainability framework would be a valuable addition to green facilities management in ensuring the long-term maintainability and sustainability of existing and new green walls in tropical areas specifically in Singapore.

This study aims to formulate a user-friendly pre-design model that could be a decision support tool for green wall systems to assist designers in selecting an optimal green wall system aligned with specified performance criteria while concurrently addressing project requirements linked to social and economic parameters. This approach seeks to enhance overall project satisfaction for the designer and the owner.

A correlation between the green wall context and design requirements and its performance on the buildings have been defined by considering its social and economic parameters, which represented the owner preferences to ensure the most satisfaction from installation as it achieves the required performance that is defined by the designer such as maximizing thermal insulation, improving indoor air quality, reducing the needed heating and cooling loads, etc. and also to achieve the satisfaction in social and economic requirements defined by the owner such as system installation cost, system maintenance cost, adding beauty value, etc.

The research developed an easy pre-design model to be a tool for green wall system decision-making for the most suitable system, which contains three main steps: the first one is defining the required performance of the green wall (designer requirements), the second step is limiting the context of the project which is made by designer and the owner requirements and finally the third step is choosing the system components that ensures achieving the requirements of both owners and designer, related to the building and climate context.

The added value lies in developing a green wall decision-making tool, essentially a pre-design model. This model considers the correlation between the project’s context, encompassing climate and building conditions. It provides a structured approach for decision-making in the early stages of green wall design. It offers valuable insights into the optimal choices related to system type, installation methods and plant characteristics. This enhanced decision-making tool contributes to more informed and efficient design processes, considering each project’s specific needs and conditions.

One of the most critical infrastructures is a data center (DC) because of it having many servers, computers and other equipment. DCs provide online services for various companies in the information technology (IT) industry. DC facilities should provide reliable online services while addressing the required quality and performance level considering maximum reliability and availability. The purpose of this study is to represent and classify the main findings in this area and to identify the main research gaps and shortcomings from the perspective of research.

This paper provides an organized and systematic literature review focusing on topics regarding the operation and maintenance (O&M) management of DCs.

Although there are several studies on O&M management systems for industrial systems and facilities, a limited number of studies with few methods and models have focused on DCs so far and these facilities require more attention. This paper identifies the issues and challenges for DC buildings and facilities and provides a conclusion of the findings to highlight the main research limitations for discovering new potential methods as future research opportunities.

The paper has highlighted the main practical issues of DCs in terms of maintenance management. Several research works have been discussed specifically for DC’s maintenance, which makes this paper a credible source for researchers, maintenance managers and companies involved in the area of DC. Because several of the reviewed literature were based on real case studies, decision-makers in the DC maintenance sector can take advantage of new research on maintenance scheduling to reduce the costs of maintenance.

The paper has presented a comprehensive list of frequent keywords in recent publications related to O&M management for DCs. It has provided a categorized list of publications based on by their topic, methodology and case study. Because this paper has discussed research works specifically for DC’s maintenance, it is a credible source for researchers, maintenance managers and companies involved in the area of DCs.

Green walls (GWs), comprising living walls and green facades, have been touted as environmentally friendly products in architectural design. GWs can be viable in every aspect of sustainability; they provide residents of buildings with a wide range of economic, social and environmental benefits. Despite this, the adoption rate of GW is still in its infancy stage, and the existing literature concerning the hindrances inhibiting GW adoption is very limited. To address these gaps, the aim of this paper is to identify and prioritize the hindrances to GW adoption in Hong Kong.

After identifying 17 hindrances through an in-depth review of literature, the fuzzy Delphi method (FDM) is employed to refine the hindrances based on the local context with the help of 21 qualified experts in the field. Subsequently, Fuzzy Parsimonious Analytic Hierarchy Process (FPAHP) is exploited as a recently developed technique to prioritize the identified hindrances.

Results reveal that the most significant hindrances to the adoption of GW are maintenance cost, high installation cost, difficulties in maintenance, sophisticated implementation and inducement to fire. Findings call for scholars to address ways to improve GW installation practices and methods in order to eradicate the hindrances and provide lessons for policymakers, assisting them in facilitating the larger-scale adoption of GW.

Considering the dearth of studies on hindrances to the adoption of GWs, this paper provides a comprehensive outlook of the issue, providing knowledge that can be used as a building block for future scholars within the field. It also provides valuable insights for stakeholders within the construction industry about the hindrances to the adoption of GWs which could direct their efforts toward better implementation of it.

The evolution from emerging technologies to smart libraries is thoroughly analyzed thematically and bibliometrically in this research study, spanning 2013 through 2022. Finding and analyzing the significant changes, patterns and trends in the subject as they are represented in academic papers is the goal of this research.

Using bibliometric methodologies, this study gathered and examined a large corpus of research papers, conference papers and related material from several academic databases.

Starting with Artificial Intelligence (AI), the Internet of Things (IoT), Big Data (BD), Augmentation Reality/Virtual Reality and Blockchain Technology (BT), the study discusses the advent of new technologies and their effects on libraries. Using bibliometric analysis, this study looks at the evolution of publications over time, the geographic distribution of research and the most active institutions and writers in the area. A thematic analysis is also carried out to pinpoint the critical areas of study and trends in emerging technologies and smart libraries. Some emerging themes are information retrieval, personalized recommendations, intelligent data analytics, connected library spaces, real-time information access, augmented reality/virtual reality applications in libraries and strategies, digital literacy and inclusivity.

This study offers a thorough overview of the research environment by combining bibliometric and thematic analysis, illustrating the development of theories and concepts during the last ten years. The results of this study helps in understanding the trends and future research directions in emerging technologies and smart libraries. This study is an excellent source of information for academics, practitioners and policymakers involved in developing and applying cutting-edge technology in library environments.