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1 – 10 of 16
Article
Publication date: 1 May 1986

Verena Marshall and Ron Cacioppe

There is a significant difference in the perception managers have regarding the level of communications they have with their subordinates and the level of communication…

1186

Abstract

There is a significant difference in the perception managers have regarding the level of communications they have with their subordinates and the level of communication subordinates perceive they have with their managers. Managers in the private sector do not communicate more with their employees than managers in the public sector. Nor do private employees indicate that their managers communicate significantly more than employees in the public sector. An ex‐post facto study of 223 persons from private and public organisations was carried out in Australia to discover whether managers perceive they communicate significantly more with subordinates than subordinates perceive the managers communicate with them.

Details

Leadership & Organization Development Journal, vol. 7 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 10 May 2011

Kerry Lynne Pedigo and Verena Mary Marshall

The purpose of this paper is to explore the experiences of Australian managers in relation to human rights issues and corporate responsibility inherent in their international…

1200

Abstract

Purpose

The purpose of this paper is to explore the experiences of Australian managers in relation to human rights issues and corporate responsibility inherent in their international business operations.

Design/methodology/approach

The paper reports findings from a qualitative research study; data were gathered from 70 face‐to‐face interviews with managers in the mining, textile and information technology industries who conducted international operations. The research method used was the critical incident technique, allowing interviewees to recall their observations and anecdotes in dealing with their perceived ethical dilemmas when operating offshore.

Findings

Human rights issues represented a serious dilemma for the Australian managers participating in this research. Findings in this study suggest that such issues, and resultant perceived dilemmas around their management, included child labour, hazardous working conditions, discrimination and exploitation of workers. The issues present self‐reported major dilemmas for managers as they challenge human rights concepts that underline their own ethical values in relation to the treatment of others in work environments. Respondents in this study report perceived limitations in dealing with cross‐cultural ethical issues, driven by economic and social reliance on such practices by their international business counterparts.

Originality/value

Understanding the nature of problems faced by Australian business managers in confronting perceived breaches of human rights may assist private and public sector organisations, both inside and outside of Australia, working in international environments. The paper reports insights and solutions offered by respondents encountering global human rights issues in the business context.

Details

Journal of Global Responsibility, vol. 2 no. 1
Type: Research Article
ISSN: 2041-2568

Keywords

Article
Publication date: 8 February 2011

Helen Sitlington and Verena Marshall

This study seeks to examine the impact of downsizing and restructuring decisions and processes on perceptions of organisational knowledge and effectiveness after downsizing and…

9436

Abstract

Purpose

This study seeks to examine the impact of downsizing and restructuring decisions and processes on perceptions of organisational knowledge and effectiveness after downsizing and restructuring events in “successful” and “unsuccessful” organisations.

Design/methodology/approach

The study proposes a conceptual framework hypothesising that the impact of decisions and processes on levels of organisational knowledge are key determinants of effectiveness in post‐downsizing and restructuring organisations. Data were collected using a survey instrument developed through review of literature along with focus group findings. Survey data are factor‐analysed to identify stable constructs for testing hypotheses using regression analysis.

Findings

The findings indicate that the significance of the variables tested is found in those organisations considered by employees to be unsuccessful after downsizing and restructuring, rather than in their successful counterparts

Practical implications

The findings indicate that organisations undertaking downsizing or restructuring need to consider the organisational culture and climate with regard to knowledge retention and the potential impact of these initiatives to ensure that employee experiences are constructive. Support strategies such as counselling and training are important, as are job redesign, time for employee handover and documentation of procedures, if knowledge retention is to be maximised.

Originality/value

Although knowledge retention within organisations is generally accepted as desirable, little previous research has considered the impact of downsizing decisions or processes on knowledge retention. Additionally, data collected for this research were drawn from multiple respondents within a large number of organisations, providing breadth and depth of data for analysis.

Details

Management Decision, vol. 49 no. 1
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 1 December 2004

Brenda Scott‐Ladd and Verena Marshall

This paper reports findings on employee participation in decision making from a cross‐section of employees in the public, private and local government sectors in Western…

7352

Abstract

This paper reports findings on employee participation in decision making from a cross‐section of employees in the public, private and local government sectors in Western Australia. A contextual model of participation relevant to the prevailing industrial climate was developed, then tested using a structural equations modelling approach. Results suggest that participative decision making (PDM) directly contributed to task variety and autonomy, and through autonomy, task identity. Employees perceived that PDM contributed to performance effectiveness and led to greater gains in the workplace. An unexpected result was that these benefits did not contribute to increased job satisfaction or commitment despite PDM having a direct positive influence on job satisfaction, which in turn increases commitment. These findings support arguments that employees believe participation in decision making offers them substantial benefits, but suggests they are more ambivalent about increasing task demands and the gains they receive for this extra effort.

Details

Leadership & Organization Development Journal, vol. 25 no. 8
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 1 July 2006

Brenda Scott‐Ladd, Anthony Travaglione and Verena Marshall

Regulatory frameworks in Australia encourage employee participation in decision making (PDM) on the basis that participation benefits work effort, job satisfaction and commitment…

10089

Abstract

Purpose

Regulatory frameworks in Australia encourage employee participation in decision making (PDM) on the basis that participation benefits work effort, job satisfaction and commitment. Although the literature supports this premise, there is little evidence that patterns of causal inference in the relationship are clearly understood. This study aims to examine for structural and causal inference between PDM and the work environment over time.

Design/methodology/approach

Structural equation modeling was used to examine longitudinal, matched sample data for causal inferences.

Findings

The paper finds that participation in decision making appears to promote job satisfaction and commitment, whereas task variety and work effort foster participation.

Research limitations/implications

The use of quantitative, self report data, small samples and cross industry data as well as possible overlap between commitment foci may limit the transferability of the findings. It is also important to note causality is merely inferred.

Practical implications

Although participation in decision making positively influences work effort, autonomy and commitment, practitioners need to be mindful of keeping a balance between employee and employer needs. Job satisfaction and commitment are at risk in the long term if participation is viewed merely as a survival strategy for coping with work effort and task variety.

Originality/value

The paper examines inferred causality within a participative decision‐making framework and addresses the previously neglected need for multi‐site and longitudinal studies.

Details

Leadership & Organization Development Journal, vol. 27 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 1 February 2004

Kerry Pedigo and Verena Marshall

Globalisation has seen diverse cultures becoming increasingly entwined and interdependent as business organisations operate in a borderless world. When organisations operate…

5369

Abstract

Globalisation has seen diverse cultures becoming increasingly entwined and interdependent as business organisations operate in a borderless world. When organisations operate internationally they often find that countries differ in what is considered wrong or right. The objectives of the research were to identify cross‐cultural ethical dilemmas confronting Australian managers, and explore the strategies they utilise in dealing with those dilemmas in their international operations. The study raises the questions of whose ethics should be applied, and whether a set of universal ethical norms should be or can be developed. The discussion emanating from such questions also raises important issues for the training and ongoing management of employees undertaking business in the international environment. A total of 70 Australian managers from the mining, textile and information technology industries participated in this research, representing a cross‐section of Australian industry groups from the primary, secondary and tertiary sectors undertaking business in the international arena. The research utilised a conceptual framework that emerged from the moral philosophies represented in the international business arena Thr research utilised a conceptual framework that emerged from the moral philosophies represented in the international business arena, namely ethical relativism (Bowie 1996; Kohls & Buller 1994; Bowie & Duska 1990; Dobson 1990) imperialism (Gopalkrishnan 2001; Donaldson 1996b; De George 1993) and universalism (Beauchamp & Bowie 2001; Donaldson 1996b).

Details

Journal of European Industrial Training, vol. 28 no. 2/3/4
Type: Research Article
ISSN: 0309-0590

Keywords

Article
Publication date: 1 August 2003

Verena Marshall and Dede Bonner

This paper examines the relationships between career anchors, age, culture, gender, employment experience and the impact of downsizing on career planning. Presents the results…

4649

Abstract

This paper examines the relationships between career anchors, age, culture, gender, employment experience and the impact of downsizing on career planning. Presents the results drawn from 423 graduate business students in Australia, the USA, Malaysia, South Africa and the UK. Aims to explore Schein’s contention that employees develop a self‐concept or career anchor that holds their “internal career” together even as they experience a dramatic change in their “external career” that leads to greater self‐discovery. Previous studies have examined differences in career orientations in Europe, the USA and the UK. This research allows examination of the distribution of career anchors within a multi‐cultural sample across age groups, gender, culture and work experience. The data also enable investigation of the relationship between career anchors and reported impact of organisational downsizing on career decisions.

Details

Journal of European Industrial Training, vol. 27 no. 6
Type: Research Article
ISSN: 0309-0590

Keywords

Content available
Article
Publication date: 1 February 2013

140

Abstract

Details

Management Decision, vol. 51 no. 1
Type: Research Article
ISSN: 0025-1747

Content available
Article
Publication date: 10 May 2011

Grant Jones

376

Abstract

Details

Journal of Global Responsibility, vol. 2 no. 1
Type: Research Article
ISSN: 2041-2568

Article
Publication date: 9 December 2014

Catherine E. Marshall, Christina O. Lengyel and Verena H. Menec

The purpose of this paper is to review the literature on body image and aging among older women. Using existing qualitative research, this paper explores how aging affects body…

Abstract

Purpose

The purpose of this paper is to review the literature on body image and aging among older women. Using existing qualitative research, this paper explores how aging affects body image and how women respond to body image issues as they age.

Design/methodology/approach

Multiple databases were used to locate original and review articles on the topics of body image and aging, with a target population of women ages 60 years and older. The findings of the literature search were compiled, summarized and sorted to create themes.

Findings

Women struggle with body image issues throughout their lives. Women tend to perceive age-related changes in appearance negatively, as a threat to their identity and social value. This is due, in part, to the sociocultural environment, which pressures women to “fight” aging and maintain an ideal (young and thin) image at all costs. Some women do come to terms with their aging body and report increased self-acceptance with age. However, others turn to various forms of body work (e.g. dieting, hair dye, makeup) in order to maintain their value in an appearance-based society.

Practical implications

Poor body image can affect older women's emotional, psychological and physical health and overall well-being. Health care professionals, community workers and policy makers need to be made aware of these issues so that they can respond appropriately.

Originality/value

There has been limited research exploring body image among older women. This paper identifies gaps in the literature and suggests avenues for future research in this area.

Details

Ethnicity and Inequalities in Health and Social Care, vol. 7 no. 4
Type: Research Article
ISSN: 1757-0980

Keywords

1 – 10 of 16